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All Journal KEMBARA IJID (International Journal on Informatics for Development) Cyber Security dan Forensik Digital (CSFD) Jurnal Rekayasa Lingkungan Discovery : Jurnal Ilmu Pengetahuan ABIDUMASY : Jurnal Pengabdian kepada Masyarakat Jendela Pendidikan Reaktom : Rekayasa Keteknikan dan Optimasi Kalbiscientia Jurnal Sains dan Teknologi Jumat Informatika: Jurnal Pengabdian Masyarakat Journal of Vocational Nursing PERTANIAN TROPIK Jurnal Penelitian Bidang Inovasi & Pengelolaan Industri (Invantri) JURNAL TEKNIK INDUSTRI AGRIC Jurnal Pengabdian Masyarakat dan Riset Pendidikan Lasalle Health Journal
Sumarsono
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Journal : JURNAL TEKNIK INDUSTRI

 1 
Analisa Konfirmasi dan Klasifikasi Indikator Penggerak Daya Saing Rantai Pasok UMKM di Pedesaan Sumarsono; Andhika Mayasari; Fatma Ayu Nuning Farida Afiatna
JURNAL TEKNIK INDUSTRI Vol. 12 No. 3 (2022): VOLUME 12 NO 3 NOVEMBER 2022
Publisher : Jurusan Teknik Industri, Fakultas Teknologi Indusri Universitas Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25105/jti.v12i3.15647

Abstract

Abstract— Supply chain driver (SCD) sebagai pendorong daya saing UMKM Pedesaan, menjadi topik yang perlu dikaji. Penelitian ini bertujuan untuk mengkonfirmasi dan mengklasifikasikan SCD daya saing UMKM Pedesaan. Desain penelitian kuantitatif menggunakan kuesioner dengan metode purpose sampling. Metode Analisis data menggunakan Confirmatory Factor Analysis (CFA) untuk mendapatkan model konfirmasi. Selanjutnya, metode Machine Learning untuk menemukan model klasifikasi. Hasil penelitian disimpulkan bahwa faktor inventori menjadi penggerak daya saing terbesar di UMKM pedesaan. Kemudian secara berurutan yaitu faktor transportasi, sourcing, informasi, fasilitas, dan harga. Hasil selanjutnya disimpulkan 5 indikator teratas dari klasifikasi level daya saing High, Middle, Low. Implikasinya untuk pengembangan daya saing UMKM pedesaan, yakni dengan menerapkan strategi bauran dari 5 indikator tersebut. Yang meliputi route of transportation, lead time of supplier, variation of inventories, utility of facility, dan purchase quantity of supplier. Abstract— Supply chain drivers (SCD) as a driver of the competitiveness of Rural MSMEs, is a topic that needs to be studied. This study aims to confirm and classify the SCD of Rural MSME competitiveness. Quantitative research design using a questionnaire with a purposive sampling method. Data analysis method uses Confirmatory Factor Analysis (CFA) to obtain a confirmation model. Next, the Machine Learning method for finding a classification model. The results of the study concluded that the inventory factor is the biggest driver of competitiveness in rural SMEs. Then sequentially namely transportation factors, sourcing, information, facilities, and prices. The next result concludes the top 5 indicators from the classification level of competitiveness High, Middle, Low. The implication for developing the competitiveness of rural MSMEs is by implementing a mix strategy of the 5 indicators. Which includes routes of transportation, lead time of suppliers, variation of inventories, utility of facilities, and purchase quantity of suppliers.
Analisa Peningkatan Kualitas Pelayanan Bidang Kalibrasi Alat Ukur dan Verifikasi Mesin Las dengan Integrasi Servqual-Six Sigma di Laboratorium Kalibrasi Perusahaan Galangan Kapal Eka Aprilia Shofiyanti; Sumarsono; Nur Muflihah; Andhika Mayasari
JURNAL TEKNIK INDUSTRI Vol. 13 No. 3 (2023): VOLUME 13 NO 3 NOVEMBER 2023
Publisher : Jurusan Teknik Industri, Fakultas Teknologi Indusri Universitas Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25105/jti.v13i3.19140

Abstract

Intisari— Perusahaan galangan kapal terbesar di Indonesia memiliki sub usaha dalam bidang jasa yaitu laboratorium kalibrasi. Kini sub usaha tersebut bermaksud untuk meningkatkan kualitas pelayanannya, mengingat pelayanan merupakan faktor kunci meraih kepuasan pelanggan dalam sebuah industri jasa. Integrasi antara metode Service Quality – Six Sigma akan dipergunakan dalam menjawab permasalahan yang terjadi. Penelitian ini bertujuan untuk menemukan faktor sumber ketidakpuasan, serta akan memberikan rancangan usulan perbaikan agar kualitas pelayanan bisa lebih baik lagi. Dalam penelitian ini di dapati hasil bahwa, sumber ketidak puasan dalam pelayanan jasa kalibrasi alat ukur terletak pada dimensi tangible atribut alat kalibrator yang memadai, dengan skor gap sebesar -2,78 dan skor sigmanya 1,16. Kedua skor nilai tersebut menempati rangking pertama, dengan tiga rekomendasi perbaikan berupa pembelian alat kalibrator untuk alat kalibrator yang tidak dapat diperbaiki, memudahkan hak ijin keluar alat kalibrator untuk service, akurasi KAN, dan hal lainnya, serta penambahan personil kalibrasi. Sedangkan untuk pelayanan jasa verifikasi mesin las sumber ketidak puasan berada pada dimensi responsiveness atribut kemudahan memperoleh informasi mesin las yang dapat di verifikasi dengan skor gap sebesar -2,78 dan skor sigmanya 1,22. Kedua nilai skor yang diperoleh menjadikan atribut tersebut menempati urutan pertama dalam perangkingan, dengan dua rekomendasi perbaikan yaitu pembuatan plateform untuk cek alat verifikator tersebut mampu melakukan verifikasi mesin las jenis apa saja, pemasangan jaringan khusus untuk sub lab verifikasi, dan penambahan personil bidang verifikasi. Abstract— The largest shipbuilding company in Indonesia has a sub-business in the service sector, namely a calibration laboratory. Now the sub-business intends to improve the quality of its services, bearing in mind that service is a key factor in achieving customer satisfaction in a service industry. Integration between Service Quality – Six Sigma methods will be used to answer the problems that occur. This study aims to find the source of dissatisfaction, and will provide a proposed design for improvement so that service quality can be even better. In this study, it was found that the source of dissatisfaction in measuring instrument calibration services lies in the tangible dimensions of the attributes of adequate calibrator tools, with a gap score of -2.78 and a sigma score of 1.16. These two scores rank first, with three recommendations for improvement in the form of purchasing calibrators for calibrators that cannot be repaired, facilitating the right to leave calibrators for service, KAN accuracy, and other things, as well as adding calibration personnel. As for the welding machine verification service, the source of dissatisfaction lies in the responsiveness dimension of the attribute of ease of obtaining welding machine information which can be verified with a gap score of -2.78 and a sigma score of 1.22. The two scores obtained make this attribute rank first in the ranking, with two recommendations for improvement, namely making a platform to check that the verifier is capable of verifying any type of welding machine, installing a special network for the verification sub-lab, and adding verification personnel.
Co-Authors Agung Fatwanto, Agung Ahmad Sukron Ala Asmaul Husna Anisatul Mukaromah Annida Rizki Luthfi Astuti Atika Ayu Derari Aziz Muslih Azmi, Moch Hendianto Basuki Didik Wisnu Widjajanto Eka Aprilia Shofiyanti Elma Nafi’atul M Erniyawati, Yani Fajar Satriya Hadi Fatma Ayu Fatma Ayu N.F.A Fatma Ayu Nuning F.A HENDRA KURNIA PULUNGAN, HENDRA KURNIA Indera Octa Ibnu Sina Jiroyah, Fakhma Kharis Mandha Imawan Khoirul Anwar Khuluq, Nur Fikri Kriswijayanto, Triyoga Budi Laki, Alexander M. Syaifullah Ma’Fulloh Mayasari , Andhika Minto Muflihah, Nur Muh Naufal Muzhaffar Muhammad Fauzan Al Baihaqi Muhimmatul Mahmuda N.F.A, Fatma Ayu Nugraha, Fadhil Adi Nugroho, Meriana Wahyu Nuruzzaman, Muhammad Taufiq Rahmatun Nazila Rifa'i, Aulia Faqih Rochmatulloh, Andri Siti Muslichah Siwi Gayatri Sri Yuniarti Sulung Rahmawan Wira Ghani Sulung Rahmawan. W.G Sundari, Titin Surip, M Syaiful Rohim Syairal Fahmy Dalimunthe Terdy Kistofer Tiara Rahmadhani N Titik Ekowati Totok Yulianto Tri Rijanto Vugun Nur Fauzi Widya L, Jati Yazid Azfa Yasa Yudhi Arifani