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All Journal Jurnal Aplikasi Bisnis dan Manajemen (JABM) E-Journal Jurnal Ilmiah Universitas Batanghari Jambi Jurnal Ekonomi dan Bisnis Syntax Literate: Jurnal Ilmiah Indonesia Journal of Economic, Bussines and Accounting (COSTING) Fair Value: Jurnal Ilmiah Akuntansi dan Keuangan JURNAL PENDIDIKAN TAMBUSAI Journal Of Management Science (JMAS) Jurnal Review Pendidikan dan Pengajaran (JRPP) Dinasti International Journal of Management Science Dinasti International Journal of Education Management and Social Science Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi dan Pelayanan Publik Jurnal Komunitas: Jurnal Pengabidian Kepada Masyarakat Jurnal Ilmiah Manajemen Kesatuan Community Development Journal: Jurnal Pengabdian Masyarakat Jurnal Pengabdian kepada Masyarakat Nusantara Journal of Economics and Business UBS Jurnal Akuntansi, Manajemen dan Ilmu Ekonomi (JASMIEN) Jurnal Disrupsi Bisnis Journal La Bisecoman International Journal of Engineering, Science and Information Technology Dynamic Management Journal Action Research Literate (ARL) Journal of Economic, Business and Engineering (JEBE) AKADEMIK: Jurnal Mahasiswa Ekonomi & Bisnis Jurnal Akuntansi, Manajemen Dan Ekonomi Islam (JAM-EKIS) Jurnal Locus Penelitian dan Pengabdian Jurnal Ekonomika Dan Bisnis Journal of Management and Digital Business Bulletin of Management and Business Journal of Accounting and Finance Management (JAFM) Return : Study of Management, Economic and Bussines Jurnal Indonesia Sosial Teknologi Jurnal Pendidikan Indonesia (Japendi) Cerdika: Jurnal Ilmiah Indonesia Indonesian Research Journal on Education Innovative: Journal Of Social Science Research Jurnal Informatika Ekonomi Bisnis Mutiara: Multidiciplinary Scientifict Journal Advances In Social Humanities Research Jurnal Penelitian Pendidikan Indonesia Journal of Management, Economic, and Financial
Indradewa, Rhian
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Journal : Innovative: Journal Of Social Science Research

 1 
Human Capital Planning in the Business of X-ray Screening Detection System: Human Resource Competency and Efficiency Development Strategy Gunawan, Wawan Iwan; Indradewa, Rhian; Nugroho, Sukmo Hadi; Kustiawan, Unggul
Innovative: Journal Of Social Science Research Vol. 5 No. 3 (2025): Innovative: Journal Of Social Science Research
Publisher : Universitas Pahlawan Tuanku Tambusai

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The role of human capital in the healthcare industry is crucial, especially in high-tech based services such as the Clinic X-ray Screening System. This research aims to design human resource (HR) planning in accordance with operational needs, safety standards, and customer satisfaction in the radiology clinic business. This study uses descriptive-qualitative methods and Human Resource Planning (HRP), Job Analysis, and Human Capital Readiness Index (HCRI) analysis approaches. The results of the study show that the technical competence of radiology operators, the soft skills capabilities of service personnel, and clinical leadership are the three main pillars in supporting the efficiency and quality of services. The study suggests competency-based recruitment strategies, ongoing training, as well as productivity measurement based on key performance indicators (KPIs)
Operational Planning of X-ray Screening Detection System: Feasibility Analysis, Capacity, and Service Process Analysis Approach Safari, Jen Jen Mohammda; Indradewa, Rhian; Nugroho, Sukmo Hadi; Kustiawan, Unggul
Innovative: Journal Of Social Science Research Vol. 5 No. 4 (2025): Innovative: Journal Of Social Science Research
Publisher : Universitas Pahlawan Tuanku Tambusai

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This study analyzes the operational framework of PT. CKK in providing accurate and reliable security equipment repair and maintenance services through the integration of process design, technology, and supply chain management. Using a mixed approach involving case studies, document analysis, stakeholder interviews, field observations, and service flow simulations, the study developed a service blueprint that includes repair processes, preventive maintenance, and the application of technologies such as AI/Analytics for damage prediction, GPS-integrated CRM, blockchain for supply chain transparency, and custom testing tools. The results show that this strategy is able to optimize service efficiency, minimize operational downtime, and ensure compliance with international standards (TSA and ECAC). However, limitations such as the theoretical nature of the implementation of advanced technologies, reliance on the quality of historical data, and high investment burden need to be addressed. Managerial implications recommend strengthening data infrastructure, gradual technology adoption, e-learning-based HR training, supplier diversification, and expansion to the latest generation of security systems. This research provides practical guidance for security equipment maintenance service companies to improve service reliability while supporting market penetration in Indonesia through a combination of technical innovation and measurable operational management. The validation findings through limited simulations and focus group discussions also emphasized the importance of a balance between technological innovation and adaptation to operational limitations in the field
Risk Management in Business Planning X-ray Screening Detection System: Identification, Evaluation, and Mitigation Strategies Sitinjak, Brando; Indradewa, Rhian; Nugroho, Sukmo Hadi; Kustiawan, Unggul
Innovative: Journal Of Social Science Research Vol. 5 No. 4 (2025): Innovative: Journal Of Social Science Research
Publisher : Universitas Pahlawan Tuanku Tambusai

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Abstract

This study examines ISO 31000-based risk management at PT. CKK, an airport and port security X-Ray equipment repair service company regulated by ICAO, TSA, and BAPETEN. This qualitative study uses holistic case studies to assess the effectiveness of risk management frameworks in achieving short-term (reduced machine downtime <1% per month, SLAs <2 hours) and long-term (ASEAN expansion, IoT/AI adoption up to 80% of customers) business goals. The risk management approach includes risk identification (engine downtime with RPN=15 and bad debt collection with RPN=16), likelihood and impact matrix analysis, priority evaluation, risk handling, and Key Risk Indicators monitoring. The results reveal that integrating tailored, inclusive, and dynamic risk management principles with business goals reduced residual risk by 60–80% using IoT/AI for damage prediction and blockchain for supply chain transparency. Operations (29.4%) and marketing (27.9%) will account for most of the IDR 739.6 billion risk management cost in five years. These findings help similar organizations optimize risk management in the X-Ray-based security technology industry with rigorous restrictions and expand into the ASEAN regional market
Co-Authors Abadi , Ferryal Abadi, Ferryal Abdella, Rahajeng Ayesha Adian, Fransiskus Aditya Pratama Agus Munandar, Agus Aidil Fadli, Jul Andre Andre, Andre Andriyanto, Irwin Angga Negoro, Dimas Anggreiawan, Franky Anggriwan, Phellano Arianto, Fajar Surya ARIS RIYANTO Arlindo Hartono, Agustinus Ayu Anggia, Bunga Azizah, Ridha Nurul Bakar, Lintang Abu Bakir, Bakir Cahyanti, Ichtiar Melia Dakaria, Yus Daruhadi, Gagah Derris, Frima Dhafi Iskandar , Muhammad Edi Hamdi Ekania, Mega El Khair, Minanda Elson, Morten Fathoni, Rialdi Fuad Giyanto Gunawan, Wawan Iwan Hadi Nugroho, Sukmo Haloho, Kastauli Hema Varna, Thu Hidayah, Aqmarina Hindarti, Efa Iin Inayah, Iin Imelda Citra Anggraini Indomarco, Tokingli Indra Gunawan Irhamdani, Irhamdani Iskandriani, Amalia Isworo, Joko Kurnia Pangestu, Yudha Kurniawan Kurniawan Kusnadi, Deky Kustiawan, Unggul Martianto, Yudha Hartlanda Miqdarsah, Malikulqadr Muhammad Dhafi Iskandar Mukhlis, Muhammad Musdiana Mayang Putri, Elly Mutiara Elgasari, Fitri Naibaho, Santy Berliana Nasution, Titi Anggraeni Negoro, Dimas Angga Ningsih, Susilowati Nugroho, Sukmo Hadi Nurwijayanti Paksi, Yanuar Buana Perdana, Rival Pitaloka, Olivia Inger Pranoto, Ari Prasetio, Agustinus Ayung Putri, Elly Musdiana Mayang Rahmat, Didi Rany, Yenny Ria Tuljanah, Lia Rian Adi Pamungkas Rogaya, St Safari, Jen Jen Mohammda Santiajie, Santiajie Saputra, Edwin Tri Angga Sartono, Saptiangga Sembiring, Rinawati Septian, Irvan Rizki Setiawan, Rizki Muharom Setiawan, Zatmiko Siagian, Theresia V Sidik, Satrio Riyono Sinaga, Hans Salomo Tiberias Sitinjak, Brando Sri Damayanti, Alia Suhendro Suhendro Sumirat, Yuyun Sunaryanto, Ketut Sunaryato, Ketut Surojo, Himbang Suwarto Suwarto Syabilla, Artana Diva Tantri Yanuar Rahmat Syah Virtadaniati, Wenny Whitney, Whitney Wiladiyah, Lala Yanuar Rahmat Syah, Tantri Yaqin, Ade Ainul Yudiarso, Hari Sapto Yudistria, Yuyus Yuliati, Elly