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All Journal Jurnal Aplikasi Bisnis dan Manajemen (JABM) E-Journal Jurnal Ilmiah Universitas Batanghari Jambi Jurnal Ekonomi dan Bisnis Syntax Literate: Jurnal Ilmiah Indonesia Journal of Economic, Bussines and Accounting (COSTING) Fair Value: Jurnal Ilmiah Akuntansi dan Keuangan JURNAL PENDIDIKAN TAMBUSAI Dinasti International Journal of Management Science Dinasti International Journal of Education Management and Social Science Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi dan Pelayanan Publik Jurnal Komunitas: Jurnal Pengabidian Kepada Masyarakat Jurnal Ilmiah Manajemen Kesatuan Jurnal Akuntansi, Manajemen dan Ilmu Ekonomi (JASMIEN) Jurnal Disrupsi Bisnis Journal La Bisecoman International Journal of Engineering, Science and Information Technology Action Research Literate (ARL) Journal of Economic, Business and Engineering (JEBE) AKADEMIK: Jurnal Mahasiswa Ekonomi & Bisnis Jurnal Akuntansi, Manajemen Dan Ekonomi Islam (JAM-EKIS) Jurnal Locus Penelitian dan Pengabdian Jurnal Ekonomika Dan Bisnis Journal of Management and Digital Business Journal of Accounting and Finance Management (JAFM) Jurnal Pendidikan Indonesia (Japendi) Jurnal Informatika Ekonomi Bisnis Mutiara: Multidiciplinary Scientifict Journal Jurnal Penelitian Pendidikan Indonesia Journal of Management, Economic, and Financial
Indradewa, Rhian
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The Effect of Compensation, Workload, and Work Life Balance on Turnover Intention Yaqin, Ade Ainul; Indradewa, Rhian
Jurnal Ilmiah Manajemen Kesatuan Vol. 13 No. 4 (2025): JIMKES Edisi Juli 2025
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v13i4.3437

Abstract

Turnover intention is a significant issue for many companies, especially in the telecommunications industry. Factors such as compensation, workload, and work-life balance play a crucial role in shaping employees' job satisfaction and work motivation. This study aims to analyze the impact of these factors on turnover intention, which is mediated by job satisfaction and work motivation. The data analysis method used is Structural Equation Modeling (SEM) SmartPLS, with the distribution of questionnaires to 210 employees with permanent employment status and job positions ranging from staff to leader/supervisor. The findings of this study support the 17 hypotheses proposed and show that compensation, workload, and work-life balance are related to turnover intention, and that job satisfaction and work motivation can mediate the relationship between these factors and turnover intention. Suggestions for future research include expanding the scope by involving more industry sectors and considering other external factors that may affect turnover intention. The contribution of this research provides insights for companies to design policies that can enhance job satisfaction and work motivation, as well as reduce turnover intention through better management of compensation, workload, and work-life balance.
Perencanaan Human Capital pada Perusahaan System Integrator Suhendro, Suhendro; Kustiawan, Unggul; Indradewa, Rhian; Hamdi, Edi
Jurnal Locus Penelitian dan Pengabdian Vol. 4 No. 4 (2025): JURNAL LOCUS: Penelitian & Pengabdian
Publisher : Riviera Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58344/locus.v4i4.3914

Abstract

Industri perhotelan di Indonesia, sebagai bagian penting dalam sektor pariwisata, menghadapi tantangan signifikan dalam mengelola bahan baku makanan secara efisien. Penelitian ini bertujuan untuk merancang aplikasi yang menghubungkan hotel dengan pemasok bahan makanan, sekaligus menanggapi masalah pasokan dan pengelolaan sumber daya. Metode penelitian yang digunakan adalah deskriptif kualitatif melalui studi pustaka dan analisis data, yang mencakup wawancara dengan berbagai pemangku kepentingan di industri perhotelan. Penemuan penelitian menunjukkan bahwa aplikasi COOK LINK memiliki potensi besar untuk meningkatkan efisiensi operasional hotel dengan fitur-fitur unggulan seperti pembayaran online, pelacakan stok secara real-time, serta manajemen keluhan konsumen yang lebih efektif. Hasil analisis juga menunjukkan bahwa dengan mengintegrasikan teknologi dalam pengelolaan pasokan bahan makanan, hotel dapat mengurangi risiko kelangkaan pasokan dan menjamin kualitas bahan baku yang optimal. Implikasi penelitian ini penting bagi pengembangan strategi diferensiasi dalam industri perhotelan, serta membuka peluang bagi pemanfaatan teknologi untuk menghadapi kompetisi di pasar. Dengan penerapan aplikasi ini, diharapkan akan ada peningkatan kepuasan pelanggan dan pertumbuhan yang berkelanjutan dalam sektor perhotelan, yang pada gilirannya akan mendukung kemajuan industri pariwisata di Indonesia.
The Influence of Service Quality, InformationQuality, and System Quality on Perceived Value on Customer Satisfaction Pitaloka, Olivia Inger; Indradewa, Rhian
Jurnal Pendidikan Indonesia Vol. 6 No. 8 (2025): Jurnal Pendidikan Indonesia
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/japendi.v6i8.8494

Abstract

This study aims to evaluate the influence of Service Quality, Information Quality, and System Quality on Customer Satisfaction mediated by Perceived Value in the context of e-learning usage among students in Java. The research background highlights the importance of enhancing student satisfaction with e-learning to support the effectiveness of online learning processes. This research employed a quantitative approach using Structural Equation Modeling –Partial Least Squares (SEM-PLS). The research sample comprised 137 active students utilizing e-learning platforms from universities in Java. The results indicated that Service Quality, Information Quality, and System Quality significantly influenced Perceived Value. Service Quality and System Quality had a significant effect on Customer Satisfaction, whereas Information Quality did not directly impact Customer Satisfaction significantly. The study recommends that universities improve system and service quality and enhance information quality in e-learning platforms to increase Perceived Value and student satisfaction. This research contributes deeper insights for university management to effectively manage e-learning platforms and enhance student satisfaction
Peran CSR dalam Kepuasan Karyawan atas Kegiatan Eksternal dan Internal CSR Serta Implementasi CSR terhadap Komitmen Karyawan Hema Varna, Thu; Indradewa, Rhian
Mutiara: Multidiciplinary Scientifict Journal Vol. 2 No. 7 (2024): Multidiciplinary Scientifict Journal
Publisher : Al Makki Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57185/mutiara.v2i7.219

Abstract

Perusahaan di Indonesia melaksanakan kegiatan CSR baik secara eksternal maupun internal, dimana dalam pelaksanaannya tidak terlepas kaitannya dengan karyawan yaitu dilihat dari sudut pandang kepuasan dan komitmen. CSR sendiri terbagi kedalam 3 lingkup yang sering disebut dimensi CSR yaitu sosial, ekonomi dan lingkungan. Metode Structural Equation Model (SEM) digunakan pada penelitian kuantitatif  ini,  pengolahan atas data kuesioner yang telah diterima akan diolah dengan SPSS 26 dan SmartPLS 3.0. Peneliti ingin melihat peran CSR terhadap kepuasan karyawan atas kegiatan yang dilaksanakan secara eksternal maupun internal serta implementasi CSR terhadap komitmen karyawan. Penelitian ini bertujuan untuk mempelajari efek jangka panjang dari kinerja CSR terhadap kepuasan karyawan dan komitmen karyawan yang menjadi kesenjangan dalam penelitian-penelitian sebelumnya. Data yang digunakan dalam penelitian ini berasal dari Indonesia. Peneliti menyusun pertanyaan kuesioner dengan kriteria untuk responden yang akan mengisi yaitu karyawan laki-laki dan perempuan berusia 20-40 tahun yang bekerja di perusahaan yang tersebar diseluruh Indonesia. Hasil penelitian menunjukan bahwa DCSR berpengaruh positif terhadap KCI dan signifikan, DCSR berpengaruh positif terhadap KCE, lalu terdapat KCI memiliki pengaruh positif terhadap kepuasan karyawan. Lalu KCE memiliki pengaruh positif terhadap KK secara signifikan, adapula KK berpengaruh terhadap IC dan IC berpengaruh positif pada KOK. Keterbatasan dan limitasi tidak dapat dihindari dari penelitian ini, sample yang digunakan oleh peneliti terlalu luas dimana hanya karyawan perusahaan di Indonesia yang berusia 20 – 40 tahun saja. Peneliti menyarankan untuk menambahan subjek lain seperti brand image ataupun digital marketing untuk memperluas cakupan penelitian selanjutnya.
Financial Planning Daksa Medical Laboratory Business Development Project El Khair, Minanda; Rahmat Syah, Tantri Yanuar; Indradewa, Rhian; Sunaryanto, Ketut
Action Research Literate Vol. 8 No. 5 (2024): Action Research Literate
Publisher : Ridwan Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/arl.v8i5.368

Abstract

Effective financial planning and careful analysis of financial ratios are essential in the development of a medical laboratory business plan.  Medical laboratories play a crucial role in the healthcare industry by providing vital diagnostic services. However, financial challenges such as the procurement of sophisticated equipment and high operational costs are often obstacles.  This study evaluated the financial planning for the business development project of Daksa Medical Laboratory in South Tambun, Bekasi Regency. Through descriptive qualitative methods, financial planning includes financial objectives, capital structure, investments, financing, and financial projections. Financial ratio analysis is integrated into a business plan to evaluate the financial health of the laboratory. The results showed that this financial planning shows the growth potential and investment feasibility for Daksa Medical Laboratory.
Marketing Management Plan Infinity Workspace Rahmat, Didi; Indradewa, Rhian; Abadi, Ferryal; Iskandar, Muhammad Dhafi
Syntax Literate Jurnal Ilmiah Indonesia
Publisher : Syntax Corporation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36418/syntax-literate.v10i9.61550

Abstract

This research aims to develop a model of travel patterns and regular tour packages as an effort to support the development of leading tourist destinations of Bima Bay in Bima City. The Bima Bay area has marine, cultural, and natural tourism potential that has not been fully utilized optimally within the framework of sustainable tourism development. This research uses a qualitative approach with exploratory descriptive methods, supported by SWOT analysis and field observations, as well as in-depth interviews with local tourism stakeholders, including business actors, local governments, and tourism communities. The results of the study show that the development of structured and scheduled regular travel patterns and tour packages can increase tourist visits and extend the length of stay in Bima City. The model developed includes the integration of tourist attractions around Bima Bay, such as Lawata Beach, Kambing Island, to traditional villages and snorkeling spots, which are packaged in the form of daily and weekly packages. In addition, the model considers aspects of sustainability, infrastructure readiness, and local community involvement. The main recommendation of this study is the need for synergy between the government, tourism actors, and the community in the implementation of the proposed model. Strengthening promotions, increasing the capacity of tourism human resources, and improving accessibility and supporting facilities are the keys to the successful development of Bima Bay as a leading tourist destination in the eastern region of Indonesia.
Operational Management Plan Infinity Workspace Isworo, Joko; Indradewa, Rhian; Abadi, Ferryal; Iskandar, Muhammad Dhafi
Syntax Literate Jurnal Ilmiah Indonesia
Publisher : Syntax Corporation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36418/syntax-literate.v10i9.61594

Abstract

The digital economy transformation has significantly increased the demand for flexible workspaces, particularly in Jakarta as a business hub. Coworking spaces are now perceived not merely as office alternatives but as strategic platforms supporting productivity, innovation, and collaboration. This study aims to develop an operational plan for PT. Infinity Workspace (IWS), a coworking space provider with three strategic locations in South, Central, and West Jakarta. Using a descriptive qualitative method, the study examines business establishment procedures, operational objectives, service design, quality management, and financial projections. The findings reveal that IWS implements phased operational strategies: short-term standardization, medium-term service improvement and technology integration, and long-term sustainable innovation. The service design emphasizes differentiation through modern interiors, app-based access, and a transparent service blueprint. Financially, detailed capital expenditure, pre-operational, and operational cost planning ensure efficiency and sustainability. By integrating location strategy, service quality, technology, and financial management, IWS is positioned as a competitive player in Jakarta’s coworking space industry.
Risk Management Plan Infinity Workspace Bakar, Lintang Abu; Indradewa, Rhian; Abadi, Ferryal; Iskandar, Muhammad Dhafi
Syntax Literate Jurnal Ilmiah Indonesia
Publisher : Syntax Corporation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36418/syntax-literate.v10i9.61602

Abstract

Hybrid and remote working models have become a major trend since the COVID-19 pandemic. This has created a growing demand for flexibility in the workplace. With the increasing demand for work flexibility, the growth of the startup economy, the adoption of hybrid work patterns, and the rising popularity and adoption of remote education, there is a significant opportunity for the establishment of Infinity Workspace (IWS) in Jakarta, which promises to become a reliable partner for professional workers, students, small and medium-sized enterprises (SMEs), startups, and corporations, while contributing to a sustainable and innovative business ecosystem. Porter’s Five Forces Analysis is used by IWS to analyze and identify external factors that may influence the company. Subsequently, IWS conducts an analysis using the VRIO (Valuable, Rare, Inimitable, Organized) framework to identify internal resources and capabilities that can serve as sources of competitive advantage for the company’s business sustainability. The Lean Canvas Model is also used by IWS to identify, eliminate, and minimize risks in product or business development. IWS provides flexible and innovative workspace solutions tailored to diverse user needs, targeting students and individuals, Small and Medium Enterprises (SMEs), startups, medium to large-sized companies, and content creators/podcasters. Investment feasibility analysis is conducted as a measure to assess the prospects of an investment project in decision-making regarding whether to accept or reject an investment. The ROI calculation for Infinity Workspace is positive. This indicates that Infinity Workspace will generate significant profits and can sustain the investment. Furthermore, the NPV calculation yields an NPV > 0, meaning it is predicted to generate profits and Infinity Workspace is viable to operate. The Payback Period (PP) calculation results in 1.84 years, equivalent to 1 year and 10 months. The IRR is 92%, concluding that the investment can proceed. Risk management is structured based on the ISO 31000:2018 standard to address potential risk events that may occur in the operations of Infinity Workspace.
Entrepreneurial Intention of MSME Actors in Indonesia: An Empirical Study on the Influence of Entrepreneurship Learning and the Moderating Role of Subjective Norms Gunawan, Indra; Indradewa, Rhian; Kustiawan, Unggul
International Journal of Engineering, Science and Information Technology Vol 5, No 4 (2025)
Publisher : Malikussaleh University, Aceh, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52088/ijesty.v5i4.1484

Abstract

Entrepreneurship is one of the strategic pillars in driving national economic growth, particularly through the role of Micro, Small, and Medium Enterprises (MSMEs), which contribute more than 60% of Indonesia’s Gross Domestic Product (GDP). This study aims to analyse the factors affecting entrepreneurial intention among MSME actors in Indonesia who have participated in entrepreneurship training. Specifically, the study examines the influence of entrepreneurial motivation, market orientation, entrepreneurial orientation, entrepreneurial learning, entrepreneurial attitude, and entrepreneurial self-efficacy on entrepreneurial intention, as well as testing the role of subjective norms as a moderating variable. Using a quantitative approach and the Partial Least Squares Structural Equation Modelling (PLS-SEM) method, data were collected from 380 MSME respondents across the Greater Jakarta area. The findings reveal that entrepreneurial learning significantly mediates the relationship between market orientation and entrepreneurial intention, as well as between entrepreneurial motivation and entrepreneurial intention. Meanwhile, subjective norms were found to moderate the relationship between entrepreneurial attitude and entrepreneurial intention, but not the relationship between entrepreneurial self-efficacy and intention. These findings contribute theoretically to the understanding of the cross-path relationships between psychological and contextual variables in shaping entrepreneurial intention. In practical terms, entrepreneurship training should be designed to strengthen active learning and foster social norms that support entrepreneurial intention.
Risk Management VoltWave Networks eV-Station (Electric Vehicle Charging Station) Kurniawan, Kurniawan; Indradewa, Rhian; Iskandar, Muhammad Dhafi; Negoro, Dimas Angga
Syntax Literate Jurnal Ilmiah Indonesia
Publisher : Syntax Corporation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36418/syntax-literate.v10i10.62269

Abstract

The development of electric vehicle (EV) technology has led to an increase in the need for supporting infrastructure such as Electric Vehicle Charging Stations (EVCS). However, these service providers face various risks, both internal and external, that can hinder the achievement of business goals. This study aims to analyze and design risk management strategies in VoltWave eV-Station in order to anticipate and minimize potential losses. This research uses a qualitative method with a case study approach that focuses on risk management design based on the ISO 31000:2018 framework. Data was obtained through observations, interviews, and internal company documentation. The results of the study show that the main risks faced include market uncertainty, regulatory changes, operational disruptions, and human resource factors. The proposed risk mitigation strategy includes the preparation of SOPs, employee training, service innovation, product diversification, and continuous evaluation. The implications of this study provide practical guidance for startups in the electric vehicle sector in building a risk management system that is adaptive, sustainable, and supports long-term business growth.
Co-Authors Abadi, Ferryal Abdella, Rahajeng Ayesha Agus Munandar, Agus Aidil Fadli, Jul Andre Andre, Andre Andriyanto, Irwin Anggreiawan, Franky Arianto, Fajar Surya ARIS RIYANTO Bakar, Lintang Abu Budi Wibowo Cahyanti, Ichtiar Melia Derris, Frima Edi Hamdi Ekania, Mega El Khair, Minanda Elson, Morten Fathoni, Rialdi Fuad Giyanto Hema Varna, Thu Hindarti, Efa Iin Inayah, Iin Indra Gunawan Isworo, Joko Kurniawan Kurniawan Kusnadi, Deky Kustiawan, Unggul Martianto, Yudha Hartlanda Miqdarsah, Malikulqadr Muhammad Dhafi Iskandar Mukhlis, Muhammad Musdiana Mayang Putri, Elly Negoro, Dimas Angga Ningsih, Susilowati Paksi, Yanuar Buana Pitaloka, Olivia Inger Rahmat, Didi Ria Tuljanah, Lia Rian Adi Pamungkas, Rian Adi Rogaya, St Santiajie, Santiajie Sembiring, Rinawati Setiawan, Rizki Muharom Setiawan, Zatmiko Sidik, Satrio Riyono Sri Damayanti, Alia Suhendro Suhendro Sunaryanto, Ketut Sunaryato, Ketut Suwarto Suwarto Tantri Yanuar Rahmat Syah Whitney, Whitney Wiladiyah, Lala Yanuar Rahmat Syah, Tantri Yaqin, Ade Ainul Yudiarso, Hari Sapto Yudistria, Yuyus