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All Journal E-SOSPOL Humano: Research Journal Jurnal Administrasi Negara Gema Publica : Jurnal Manajemen dan Kebijakan Publik Jurnal Sosio Sains Kybernan: Jurnal Studi Kepemerintahan Community Development Journal: Jurnal Pengabdian Masyarakat Jurnal Darma Agung Jurnal Ilmiah Ilmu Administrasi Jurnal Pengabdian Masyarakat Asia Fokus: Publikasi Ilmiah untuk Mahasiswa, Staf Pengajar dan Alumni Universitas Kapuas Sintang Jurnal Syntax Fusion : Jurnal Nasional Indonesia Indonesian Journal of Intellectual Publication (IJI Publication) Jurnal Magister Administrasi Publik Jurnal Administrasi Publik dan Kebijakan (JAPK) Pakem : Jurnal Pengabdian Kepada Masyarakat Jurnal Studi Ilmu Sosial dan Politik Hulondalo Jurnal Ilmu Pemerintahan dan Ilmu komunikasi (JIPIK) Jurnal Studi Pemerintahan dan Akuntabilitas PESIRAH: Jurnal Administrasi Publik Jurnal Administrasi Publik dan Bisnis (JaPaBis) Innovative: Journal Of Social Science Research Jurnal Regional Planning (Edisi Elektronik) Jurnal Administrasi Karya Dharma PARAPOLITIKA: Journal Of Politics and Democracy Studies Semar : Jurnal Sosial dan Pengabdian Masyarakat Lok Seva: Journal of Contemporary Community Service Jurnal Relasi Publik JURNAL ILMU SOSIAL DAN ILMU POLITIK, STISIPOL RAJA HAJI MULTIPLE: Journal of Global and Multidisciplinary PUBLICUS: JURNAL ADMINISTRASI PUBLIK ABDI UNISAP: Jurnal Pengabdian Kepada Masyarakat EMAS Baileo: Jurnal Sosial Humaniora Socious Journal Journal OF Poltica Governo Holistik Analisis Nexus Politeia : Journal of Public Administration and Political Science and International Relations Jurnal SUTASOMA Community Services: Sustainability Development Journal of Social Sciences and Cultural Study Konstitusi: Jurnal Hukum, Administrasi Publik, dan Ilmu Komunikasi Perkembangan Kajian Sosial Tamalanrea: Journal of Government and Development Summa : Journal of Accounting and Tax EVOKASI: Jurnal Kajian Administrasi dan Sosial Terapan PENA BANGSA: BISNIS DAN TATA KELOLA PUBLIK ADPTIF Indonesian Journal of Intellectual Publication (IJI Publication)
Ahmad Rosandi Sakir
Universitas Pattimura
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The Influence of Human Resource Quality and Infrastructure Support on Digital Village Public Service Innovation (DIGIDES) in Ambon City Fatmala, Andi Nurpratiwi; Sakir, Ahmad Rosandi; Mayasari, Ayu Dewi
Electronic Journal of Social and Political Sciences (E-SOSPOL) Vol. 12 No. 2 (2025): Governance, Democracy, and Political Institutions
Publisher : Rumah Jurnal, University of Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19184/e-sospol.v12i2.53880

Abstract

This study aims to analyze the influence of human resource quality and infrastructure support on digital public service innovation in villages across Ambon City. The background of this research lies in the growing need for public services that are faster, more transparent, and accountable through the adoption of digital technology at the village level. A quantitative approach with multiple linear regression analysis was employed, using data collected from surveys of village officials and service users. The findings reveal that human resource quality has a positive and significant effect on digital public service innovation. This highlights the crucial role of competence, skills, and digital literacy among village officials in managing technology-based service systems. Furthermore, infrastructure support also shows a significant influence, particularly in terms of internet accessibility, technological equipment, and adequate supporting facilities. The simultaneous test (F-test) indicates that human resource quality and infrastructure support jointly contribute to the enhancement of digital public service innovation. In conclusion, strengthening the capacity of village officials and providing sufficient infrastructure development are essential strategies for driving the transformation of public services toward a more effective, efficient, and community-oriented digital governance system at the village level.
Co-Authors Alhamid, Rugaya Almahdali, Humairah Amaliah, Yusriah Aminah Bahasoan Arni Arni Chabelita, Astrid Fadli, Zul Fatmala, Andi Nurpratiwi Hallatu, Falen Hayuarsi Sekar Sagita, Rhayza Humairah Almahdali Iriane Sosiawaty Ponto Juwita Pratiwi Lukman Mayasari, Ayu Dewi Mustari, Sri Hariati Normawati Normawati, Normawati Nurwijaya, Sugian Ohoiwutun, Stanislaus Kostka Patty, Julia Theresia Ponto, Iriane Sosiawaty Pratiwi Bernadetta Purba Rabina Yunus, Rabina Rahanra, Ivonny Yeany RAHAWARIN, MOHAMAD ARSAD Rajab, Marlina Ramdhan, Rizki Muhammad Rugayah Alhamid Samsir, Arni Selanno, Hendry Silawane, Naifa Nabila Sitti Humayrah Galfia Djokja Soselisa, Pieter S. Sri Harianti Mustari Stanislaus Kostka Ohoiwutun Subiana, Marti Sugian Nurwijaya Suhardiman Syamsu WAISAPY, Jeanly Wulandari, Delia Yusriah Amaliah Yusriah Amaliah