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Pengaruh Kualitas Pelayanan Penerbitan Dokumen E-Delivery Order Terhadap Kepuasan Customer Di PT. Evergreen Shipping Agency Indonesia Virginia Dea Clara; Titis Ari Wibowo; Arif Hidayat; Roma Dormawaty
Meteor STIP Marunda Vol 15 No 2 (2022): Desember
Publisher : Pusat Penelitian dan Pengabdian kepada Masyarakat (P3M) STIP Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36101/msm.v15i2.237

Abstract

Pandemi virus yang membuat seluruh dunia terkejut berawal pada pemberitahuan oleh otoritas Cina bahwa mereka telah menemukan sebuah virus baru yang disebut Novel Coronavirus. Pelayanan di bidang transportasi barang melalui khususnya impor perlu ditngkatkan mengingat semakin terbatasnya intreaksi dan tatap muka antara penyedia jasa dengan konsumen. Penelitian kali ini dilakukan di PT. Evergreen Shipping Agency Indonesia khususnya pada divisi impor, untuk melihat bagaimana pengaruh peningkatan pelayanan penerbitan dokumen e-delivery order terhadap kepuasan customer. Penelitian dilakukan dengan metode kualitatif melalui kuesioner terhadap 45 responden. Hasil penelitian memperlihatkan bahwa peningkatan pelayanan untuk penerbitan dokumen e-delivery order sebesar satu satuan dapat meningkatkan kepuasan para pelanggan sebesar 0,7992 satuan
Analisis Perbandingan Pemanfaatan Aplikasi Media Pembelajaran Dalam Menunjang Kegiatan Belajar Mengajar Dosen Dan Taruna Pasca Pandemi Covid-19 Di Sekolah Tinggi Ilmu Pelayaran Jakarta Dan Politeknik Transportasi Darat Bali Wibowo, Titis Ari; Jarot Delta Susanto; Hidayah, Ferro; Umasangadji, Fahmi
Meteor STIP Marunda Vol 16 No 2 (2023): Desember
Publisher : Pusat Penelitian dan Pengabdian kepada Masyarakat (P3M) STIP Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36101/msm.v16i2.346

Abstract

Abstrak STIP Jakarta merupakan Lembaga Pendidikan dibawah Kementerian Perhubungan yang telah menggunakan Learning Management System (LMS) berupa aplikasi pembelajaran online yaitu Ed-link di masa pandemi Covid-19 dan masih digunakan sampai dengan saat ini, dengan tujuan meningkatkan akses pembelajaran bagi dosen dan taruna dalam proses kegiatan belajar mengajar di STIP Jakarta, selain itu guna mengikuti imbauan pemerintah dalam penerapan Social Distancing pada saat masa pandemi, akan tetapi masih banyak kendala yang dihadapi dalam proses pelaksanaannya. Pemanfaatan serupa juga dilaksanakan di Politeknik Transportasi Darat (Poltrada) Bali yang juga memiliki Learning Management System (LMS) yang serupa yaitu penggunaan aplikasi Smart Campus dalam menunjang media pembelajaran di masa pandemi covid 19 dan bahkan masih digunakan aplikasi sampai sekarang tersebut bagi dosen dan taruna. Tujuan penelitian ini adalah untuk mengetahui analisis perbandingan dari kedua Lembaga Pendidikan tersebut yaitu STIP dan Poltrada Bali tentang pengaruh dalam pemanfaatan aplikasi media pembelajaran Ed-link dan Smart Campus dalam menunjang proses kegiatan belajar mengajar bagi dosen dan taruna yang terlibat di dalamnya. Metode penelitian yang digunakan adalah deskriptif kuantitatif dengan membuat instrumen angket/kuesioner yang dibagikan kepada 131 responden dosen dan taruna STIP serta 140 responden dosen dan taruna Poltrada Bali. Pengolahan analisis data menggunakan aplikasi IBM SPSS versi 27.0.1 dan interpretasi hasilnya digunakan sebagai bahan evaluasi dan masukan kepada institusi STIP.
Enhancing Maritime Cargo Documentation with Blockchain Technology Mudakir; Retno Sawitri Wulandari; Larsen Barasa; Dwiyani, Nurindah; Titis Ari Wibowo
TEMATIK Vol. 11 No. 1 (2024): Tematik : Jurnal Teknologi Informasi Komunikasi (e-Journal) - Juni 2024
Publisher : LPPM POLITEKNIK LP3I BANDUNG

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38204/tematik.v11i1.1882

Abstract

This research explores the potential of blockchain technology to streamline multimodal cargo documentation in the maritime industry. Through qualitative analysis of 100 cadets at the Maritime Institute, key indicators including efficiency, security, interoperability, and readiness for adoption were identified and weighted. Findings show that security and efficiency are paramount, with participants highlighting the need for secure and streamlined documentation processes. Interoperability and readiness for adoption emerged as challenges, indicating the importance of industry-wide standards and training programs. The study underscores the critical role of standardisation in supporting the adoption of blockchain solutions and improving international transportation processes. By addressing these challenges, stakeholders can enhance the security, efficiency, and interoperability of cargo documentation processes, ultimately benefiting the maritime industry.
Economic Impacts Of Port Development On Coastal Communities: A Vocational Education Perspective Titis Ari Wibowo; Muhammad Zilal Hamzah; Eleonora Sofilda
International Journal of Economics, Management and Accounting Vol. 1 No. 3 (2024): September : International Journal of Economics, Management and Accounting
Publisher : Asosiasi Riset Ekonomi dan Akuntansi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/ijema.v1i3.159

Abstract

This research investigates the economic impacts of port development and management on coastal communities, focusing on the role of vocational education in workforce preparation. Ports serve as pivotal economic hubs, driving regional growth through trade facilitation, job creation, and infrastructure development. However, they also pose environmental challenges such as pollution and habitat degradation, necessitating sustainable management practices. The study evaluates these dual aspects by analysing indicators such as GDP growth, workforce readiness, environmental sustainability, and strategic management in port operations. Findings highlight the significant contributions of ports to local economies while emphasising the importance of vocational education in equipping communities with skills for port-related jobs. Strategic management and governance are critical in maximising economic benefits while mitigating environmental impacts and ensuring regulatory compliance. The research underscores the need for integrated approaches that balance economic growth with environmental sustainability to foster resilience in coastal regions.
Effect of Goods and Services Procurement Management with Direct Selection Method on PT Sumberbumi Global Niaga Ship Operations Conitia Erlina Muftiati Ahmad; Sugiyanto Sugiyanto; Laila Puspitasri; Titis Ariwibowo
Greenation International Journal of Economics and Accounting Vol. 1 No. 3 (2023): (GIJEA) Greenation International Journal of Economics and Accounting (September
Publisher : Greenation Research & Yayasan Global Resarch National

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/gijea.v1i3.59

Abstract

PT Sumberbumi Global Niaga is engaged in services, namely shipowners whose ships owned by the company are leased to cargo owners. So that the shipping fleets are proof that there has been an opportunity to develop the shipping business. In line with the development of the shipping business, good operational performance is very much needed in a shipping company considering the increasingly competitive field. Based on the data, the existing problems discuss the management of procurement of goods and services, the method of direct selection of operations. The purpose of this study was to determine how much influence and management of the procurement of goods and services with the direct selection method together on ship operations. In this study found the results of data from the influence of the management of procurement of goods and services with the direct selection method together on ship operations. For this shipping company, it is necessary to pay attention to things that encourage the creation of time optimization in the provision of spare parts as feedback from the company in order to achieve ship operational targets.
Delay In Procurement Of Ship Parts Owned By Pt Sumberbumi Global Niaga In Consumer Legal Protection Agung Kwartama; Titis Ari Wibowo; Lie Adek
International Journal of Technology and Education Research Vol. 2 No. 03 (2024): July - September, International Journal of Technology and Education Research (
Publisher : International journal of technology and education research

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63922/ijeter.v2i03.1232

Abstract

This research analyzes the impact of delays in spare parts procurement on PT Sumberbumi Global Niaga's ship operations at PT Sumberbumi Global Niaga, one of the most important shipping companies in Indonesia, especially specializing in ship ownership and transshipment services. Company vessels are used in time charter voyages because the vessels are leased to shippers for individual voyages. Disruptions to spare parts procurement are notorious for their impact on the operating efficiency and effectiveness of these vessels, resulting in lower productivity, higher costs and potential safety hazards. The purpose of this research is to explore the reasons and impact of delays in spare parts procurement on PT Sumberbumi Global Niaga's fleet operations, such as ship downtime, preventive maintenance schedules, and general business results. It is hoped that the results obtained from this research will provide useful information for companies to improve the spare parts procurement process as well as reduce delays and improve operational performance.
A Qualitative Analysis and Systematic Literature Review in Enhancing Leadership Competencies for Sustainable Maritime Practices in Vocational Training Tri Cahyadi; Winarno Winarno; Riyanto Riyanto; Larsen Barasa; Titis Ari Wibowo; Cris Kuntadi; Irene Evi Krismawati; Marudut Bernadtua Simanjuntak
Digital Innovation : International Journal of Management Vol. 2 No. 1 (2025): Digital Innovation : International Journal of Management
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/digitalinnovation.v2i1.179

Abstract

The maritime industry is facing a critical shift toward sustainability, particularly through the green shipping transition. This research was conducted to explore how maritime vocational programs are developing leadership competencies necessary to manage sustainable maritime practices. Previous studies have largely focused on technical skills, with limited attention to leadership development in the context of sustainability. This research aims to fill this gap by addressing the preparedness of maritime education in cultivating leaders who can drive the green transition. The study sought to answer key questions about how leadership competencies are integrated into vocational training and the extent to which sustainability is incorporated into maritime curricula. The analysis utilized a combination of a Systematic Literature Review (SLR) and qualitative interviews with 10 maritime professionals, lecturers, and graduates. The SLR identified key competencies and frameworks in sustainable leadership, while the interviews provided insights into the current state of maritime education. The results indicate that while sustainability is increasingly recognized, there are gaps in leadership training, practical exposure to green technologies, and industry collaboration. The findings suggest that maritime vocational programs must adopt a more integrated approach to leadership development and sustainability. By embedding sustainability across curricula and providing hands-on learning opportunities, educational institutions can better prepare future maritime leaders. This research contributes to improving maritime education by addressing the intersection of leadership and sustainability.
A Qualitative Analysis and Systematic Literature Review on Enhancing Maritime Vocational Education Winarno; Riyanto; Barasa, Larsen; Kuntadi, Cris; Malau, April Gunawan; Herawati, Susi; Wibowo, Titis Ari; Simanjuntak, Marudut Bernadtua
Action Research Journal Vol. 2 No. 1 (2025): Januari 2025
Publisher : Lembaga Einstein College (LEC)

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study examines the alignment between maritime vocational education and the evolving needs of the maritime industry, particularly focusing on sustainability, technological integration, and industry collaboration. Maritime education is vital for preparing professionals to handle the complexities of port and shipping management, deck and naval operations, and sustainable practices in maritime environments. The research combines qualitative analysis from interviews with ten participants—including maritime professionals, lecturers, and graduates—and a Systematic Literature Review (SLR). The objective is to assess how well current maritime education frameworks address industry demands and the integration of emerging concepts such as sustainability and technology. The findings indicate a strong alignment between education and industry needs, particularly in practical training and simulation-based learning. However, gaps persist in the practical application of sustainability concepts and the equitable distribution of technological resources. This study highlights the necessity of deepening collaborations between educational institutions and industry stakeholders to ensure that curricula reflect the latest industry trends and technological advancements. The research also calls for a more consistent application of sustainability principles in maritime training programs. By addressing these challenges, maritime education can significantly enhance graduate readiness and industry relevance. The insights offered have practical implications for educators, policymakers, and industry leaders seeking to improve the quality and impact of maritime vocational education.
Proses Clearance In dan Out Terhadap Kapal Cargo di Pelabuhan Weda Halmahera Tengah Diageni PT Pelayaran Bahtera Diserindo Titis Ari Wibowo; Agung Kwartama
Ocean Engineering : Jurnal Ilmu Teknik dan Teknologi Maritim Vol. 4 No. 1 (2025): Ocean Engineering : Jurnal Ilmu Teknik dan Teknologi Maritim
Publisher : Fakultas Teknik Universitas Maritim AMNI Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58192/ocean.v4i1.3062

Abstract

The procedures for cargo ship clearance in and out at Weda Port, Central Halmahera, managed by PT Pelayaran Bahtera Diserindo, play a vital role in ensuring efficient port operations and regulatory compliance. The clearance-in process consists of several steps that cargo ships must complete before entering the port, including document verification, health inspections, and adherence to security protocols. On the other hand, the clearance-out process involves procedures that must be completed before a ship departs, such as submitting shipping documents and undergoing cargo inspections. This study aims to examine these procedures, identify the challenges faced, and propose recommendations to enhance the efficiency and effectiveness of clearance processes at Weda Port. By utilizing the latest data and statistics, this research also emphasizes the significant role of PT Pelayaran Bahtera Diserindo in facilitating logistics operations in North Maluku. The findings are expected to provide a comprehensive understanding of the existing procedures and their impact on Indonesia's maritime industry.
Sosialisasi Dan Partisipasi Penanggulangan Pencemaran Laut Bagi Masyarakat Pesisir Pantai Di Desa Tanjung Pakis Kabupaten Karawang Barat Fahcruddin, Imam; Buswan, Buswan; Malau, April Gumawan; Ariwibowo, Titis
Jurnal Karya Abdi Masyarakat Vol. 4 No. 1 (2020): Jurnal Karya Abdi Masyarakat
Publisher : LPPM Universitas Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (513.576 KB) | DOI: 10.22437/jkam.v4i1.10122

Abstract

Permasalahan pengelolaan sampah di lingkungan pesisir pantai Tanjung Pakis merupakan hal klasik yang sulit untuk ditanggulangi. Permasalahan sampah tidak hanya menyebabkan kerusakan lingkungan di wilayah pesisir pantai, tetapi juga berdampak pada penurunan produktivitas ikan dan selanjutnya akan berdampak terhadap perkonomian serta kesehatan masyarakat. Kesadaran akan menjaga kebersihan pantai harus ditanamkan kepada masyarakat di sekitar pesisir pantai. Pengabdian kepada Masyarakat adalah proses pengabdian dosen melalui berbagai kegiatan langsung di masyarakat. Dari hasil kegiatan diperoleh kesimpulan bahwa dengan adanya sosialisasi serta partisipasi masyarakat pesisir dalam membersihkan pantai dapat meningkatkan kesadaran masyarakat akan penanggulangan pencemaran laut di sekitar perairan Tanjung Pakis.