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Perilaku Konsumtif Followers Akun @discountfess Pada Media Sosial X Rahma Mudhiyanti; Dian Alfia Purwandari; Sujarwo Sujarwo
RISOMA : Jurnal Riset Sosial Humaniora dan Pendidikan Vol. 2 No. 4 (2024): Juli: RISOMA : Jurnal Riset Sosial Humaniora dan Pendidikan
Publisher : Asosiasi Ilmuwan Pendidikan, Sosial, dan Humaniora Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/risoma.v2i4.127

Abstract

Globalization brings many influences and changes in human life. The rapid dissemination of information obtained through social media can cause change. X account @discountfess as a forum that favolitates the dissemination of information quickly and widely can influence a person's behavior, one of wich is consumprive behavior. This study aims to describe the consumptive behavior of folllwers account @discountfess at social media X, using a descriptive method of quantitative approach. Sampling was accidental sampling with 96 followers @discountfess account. Data collection techniques include observation, questionnaire, documentation and literature study. The results show that the consumptive behavior of followers account @discountfess that causes impulsive purchases in the moderate category of 57%, irrational purchase in the moderate category with a percentage 60% and waste in the high category with a percentage 52%.
Persepsi Followers Terhadap Akun Instagram @infotije dalam Memenuhi Kebutuhan Informasi Pelanggan Transjakarta Livana Aisya; Dian Alfia Purwandari; Nandi Kurniawan
Merkurius : Jurnal Riset Sistem Informasi dan Teknik Informatika Vol. 2 No. 4 (2024): Juli: Merkurius: Jurnal Riset Sistem Informasi dan Teknik Informatika
Publisher : Asosiasi Riset Teknik Elektro dan Informatika Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/merkurius.v2i4.156

Abstract

This study aims to analyze the perceptions of Transjakarta users towards the Instagram account @infotije in terms of meeting their information needs. The type of research used is descriptive research with a qualitative approach. Data collection techniques in this study include observation, interviews, and documentation. The results of the study show that the Instagram account @infotije is effective in enhancing users' knowledge about Transjakarta services, which include routes, schedules, service changes, and special facilities. This study also evaluates the approach to users' information needs, which are current, daily, in-depth, and concise. It was found that the @infotije account successfully meets the need for up-to-date and relevant information, although there is room for improvement in interaction and response to user questions. Overall, the Instagram account @infotije plays an important role in the information ecosystem of Transjakarta users, helping them plan their journeys more efficiently and increasing their trust in Transjakarta services.