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Emi Pebriani
Universitas Dehasen Bengkulu
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Journal : Multidisciplinary Journals

 1 
Relationship Between Communication And Outpatient Satisfaction At The Megang Sakti Health Center Musi Rawas District Indanitry , Destya; Pebriani, Emi; Sulastri, Sulastri
Multidisciplinary Journals Vol. 2 No. 1 (2025): March
Publisher : Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/mj.v2i1.672

Abstract

Quality service is needed because it concerns the rights of every customer and health. Service quality and value have a direct impact on customers. Customer satisfaction is influenced by the quality of service experienced by customers (Nurul 2017). Patient satisfaction is created by the quality of health services so that good and quality health services will have a positive impact on health services, namely the creation of a well-established loyalty that forms word of mouth that benefits service providers (Gurning, 2018). This study aims to determine the relationship between communication and outpatient satisfaction at the Megang Sakti Health Center, Musi Rawas Regency. The method used is correlative analytic research with a cross-sectional approach, correlative analytic research design is research that connects one variable with another. The sample in this study amounted to 45 people.The results of the univariate test analysis that most of the respondents (46.7%) had poor communication, most of the respondents (42.2%) had low satisfaction, there was a relationship between communication and outpatient patient satisfaction at the Megang Sakti Health Center, Musi Rawas Regency.Researchers suggest to the Megang Sakti Health Center to provide knowledge about the importance of communication to patients so that it can increase Outpatient Patient Satisfaction at the Megang Sakti Health Center, Musi Rawas Regency
Implementation of Brandt Daroff Exercise in Vertigo Patients at Sawah Lebar Community Health Center, Bengkulu City, 2025 Yulita, Wanti Marza; Pebriani, Emi; Aprianti, Delta
Multidisciplinary Journals Vol. 2 No. 4 (2025): Desember
Publisher : Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/mj.v2i4.1014

Abstract

Cases of vertigo at Sawah Lebar Community Health Center increased from 68 in 2022 to 84 in 2024, with pharmacological therapy as the main treatment. Brandt Daroff Exercise is a simple and safe technique proven to reduce headache intensity in vertigo patients. This study aimed to determine its effectiveness in lowering headache pain scales among vertigo patients in the Sawah Lebar Community Health Center, Bengkulu City. The research used a descriptive case study on one 38-year-old patient. The intervention was conducted for 10 consecutive days, three times daily, lasting 20–30 minutes per session. Pain intensity was assessed using the Numeric Rating Scale before and after each session. Results showed a consistent reduction in pain scale from 6 on the first day to 1 on the tenth day, with gradual improvement observed in all daily measurements. The findings indicate that Brandt Daroff Exercise effectively decreases headache levels and supports non-pharmacological management of vertigo. This exercise is easy to perform, cost-effective, and suitable for use in primary healthcare settings. It can also be taught as a home-based self-therapy for patients to improve symptom control and enhance their quality of life.
Co-Authors Amanda, Dea Susita Annisa Yulianti Aprianti, Delta arif, yulastri Azissah , Danur Azissah, Danur Danur Azissah Danur Azissah Danur Azissah Roesliana Sofais Danur Azissah RS Darmawansyah Darmawansyah Dilfera Dilfera Diokissti Eli Tasni eli Elmi Dwi Desmita Elpina Elpina Erlina Panca Puti Erlina Panca Putri Erpina, Popi Fitriana fitri Handayani, Tita Septi Handi Rustandi Hasanah, Fikrah Mardatillah Helta Nurwahyuni Hermiati, Dilfera Hidayat, Yance Indanitry , Destya Indanitry, Destya Jipri Suyanto Lestari, Rapita Lestari. A, Sela Nova marlianto, nuche Meri Efriana Susanti Meri Epriana Meri Epriana Susanti Meri Meri Meylani Fitriani Meylani Fitriani Mira Damayanti Mira Susanti Murdalena, Reza Murwati Murwati Murwati Murwati Murwati Nuche Marlianto Oksidistri, Oksidistri Qurratul A’yuni Rahmawati, Diyah Tepi Ramadanti, Nopita Dwi Ramlis, Ravika RS, Danur Azissah Rustandi, Handi Rustandi, Handi Samidah, Ida Sari , Lola Anma Siti Sundari Sofais, Danur Azissah Roesliana Sri Haryati Sri Haryati Sulastri Sulastri Sulastri Sulastri SUSANTI, MERI EPRIANA Suyanto, Jipri Tranado, Hengki Tuti Rohani, Tuti Utami, Try Wemi Royana Widya Siska Widya Siska Yulita, Wanti Marza Yuliyanti, Sasteri Yuniarti , Pipi Yuniarti, Pipi Zantika, Ninalia