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All Journal Inovisi Jurnal Pengabdian Masyarakat AbdiMas International Journal of Nursing and Health Services (IJNHS) Inovasi: Jurnal Ilmiah Ilmu Manajemen Jurnal Riset Kesehatan Poltekkes Depkes Bandung Poltekita : Jurnal Ilmu Kesehatan JURNAL Al-AZHAR INDONESIA SERI SAINS DAN TEKNOLOGI Science Midwifery Journal of Nursing and Public Health (JNPH) Journal La Bisecoman Health Publica : Jurnal Kesehatan Masyarakat Kontigensi: Jurnal Ilmiah Manajemen Jurnal EduHealth Journal of Comprehensive Science Jurnal Ilmu Kesehatan Masyarakat Jurnal Indonesia Sosial Teknologi Journal of Hospital Management Eduvest - Journal of Universal Studies Toplama
Nofierni, Nofierni
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USULAN PERBAIKAN GUNA MENGURANGI CACAT PRODUK BADAN KOMPOR GAS MENGGUNAKAN METODE SIX SIGMA DI PT. XYZ Amperajaya, M. Derajat; Han, Dji Bui; Gumilang, Dicky; Nofierni, Nofierni
Jurnal Inovisi (Teknik Industri) Vol 18, No 2 (2024): Jurnal Inovisi Teknik Industri
Publisher : Universitas Esa Unggul

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

PT. XYZ merupakan sebuah perusahaan manufaktur yang memproduksi produk metal berbahan dasar plat stainless steel, yaitu badan kompor gas 2 tungku. Dalam menghadapi persaingan dengan perusahaan lain, konsumen adalah penentu dalam persaingan. Sehingga sangat wajar apabila PT. XYZ harus selalu menjaga kualitas dari produk yang dihasilkan untuk menjaga kepercayaan dan harapan pelanggan. Hasil pengamatan menggunakan diagram Pareto didapat bahwa persentase jenis cacat yang ada yaitu cacat tekuk tidak sempurna dengan persentase 44.2%, penyok dengan persentase sebesar 29.4%, dan lubang miring dengan persentase 26.4%.  Hasil Fishbone diagram menunjukkan faktor penyebab cacat tekuk tidak sempurna disebabkan oleh 4 faktor yaitu, faktor manusia, metode, mesin, dan lingkungan. Berdasarkan analisis critical to quality yang didapat setelah analisis diagram sebab akibat dan brainstorming dengan melibatkan beberapa bagian antara lain, ketua regu produksi, supervisor produksi, Quality Assurance, ketua regu maintenance, dan kepala gudang, didapat skor tertinggi CTQ dengan nilai 20 adalah kekuatan tangan tidak stabil memegang plat saat proses perpindahan tekuk sisi kiri ke sisi bagian kanan dan pemakaian material tambahan agar gap antara dies atas dan dies bawah mencapai 50mm.FMEA (Failure Mode and Effect Analysis) didapat faktor kegagalan pada proses produksi badan kompor gas 2 tungku dengan nilai resiko kegagalan terbesar dalam Risk Priority Number (RPN) adalah 392 untuk cacat tekuk tidak sempurna. Dimana penyebab kegagalan disebabkan oleh pemakaian material tambahan untuk mendapatkan settingan gap 50mm
Work Ethic, Self-Efficacy and Quality of Work Life Improving Quality of Nurse Communication in Inpatient Patient Care Christever, Christever; Dewi, Sandra; Nofierni, Nofierni
International Journal of Nursing and Health Services (IJNHS) Vol. 8 No. 1 (2025): International Journal of Nursing and Health Services (IJHNS)
Publisher : Alta Dharma Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35654/ijnhs.v8i1.822

Abstract

Background: The quality of nurse communication is a form of nurse performance which plays an important role in increasing visits and trust in hospital services, especially nursing services. The high quality of nurse communication reflects good and quality hospital services. Objective: The aim of this research is to analyze the influence of work ethic, self-efficacy and quality of work life on the quality of communication of inpatient nurses at Puri Cinere Hospital. Method: The research uses quantitative methods with the type of explanatory causality research with a cross-sectional study approach. One hundred samples were recruited in this study using the simple random sampling. The regression analysis was used to analyzed the data and examine the association between independent variables with the dependent variable. Result: The results of the research show that work ethic, self-efficacy and quality of work life together have a significant effect on the quality of communication of inpatient nurses at Puri Cinere Hospital. Empirically, work ethic has no significant effect on the quality of communication of inpatient nurses at Puri Cinere Hospital. Self-efficacy has a significant effect on the quality of communication of inpatient nurses at Puri Cinere Hospital. The quality of work life has a significant effect on the quality of communication of inpatient nurses at Puri Cinere Hospital. Recommendation: The health care services ned to consider the work ethic and self-efficacy to improve the quality of communication among nurses. The quality of work life also needs to consider in order to improve the quality of communication. Furthr study may develop some intervensions to improve the communication skill among nurses in order to improve the quality of health care service
The Influence of Relational Marketing and Brand Image on Customer Loyalty Mediated by Patient Experience Mashudani, Lizda; Dewi, Sandra; Nofierni, Nofierni
Eduvest - Journal of Universal Studies Vol. 5 No. 2 (2025): Eduvest - Journal of Universal Studies
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/eduvest.v5i2.50869

Abstract

Background: Based on a preliminary survey, it was found that there are still problems in: patient loyalty, complaint handling, and suboptimal communication in the outpatient installation service of dr. Sitanala General Hospital Tangerang. Research Objective: aims to analyze the direct and indirect effects of relational marketing and brand image on customer loyalty with patient experience as an intervening variable. Research Method: This quantitative study uses an explanatory method with a cross-sectional design. Data were collected from 119 patients of the Outpatient Installation of dr. Sitanala General Hospital Tangerang, who had been treated at least twice. Data analysis used Structural Equation Modeling - Partial Least Squares (SEM-PLS). Research Results: Shows that the brand image variable is the variable that has the most positive and significant effect on customer loyalty in the outpatient installation of dr. Sitanala General Hospital Tangerang. While patient experience partially mediates (complements) the effect of relational marketing and brand image on customer loyalty. In a managerial context, this study can be a basis and reference for hospitals on the importance of creating and building a positive and strong brand image consistently and continuously in order to form a positive and strong patient perception in order to achieve customer loyalty. In addition, it is also necessary to make efforts to improve the quality of interactions with patients and strive to achieve a positive patient experience.
Design of Working Facilities Based on Posture Risk Assessment and Anthropometry Nofierni, Nofierni; Patmawati, Debby; Aunurrofiq, Fadli
JURNAL Al-AZHAR INDONESIA SERI SAINS DAN TEKNOLOGI Vol 10, No 2 (2025): Mei 2025
Publisher : Universitas Al Azhar Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36722/sst.v10i2.3610

Abstract

The operators on assembly lines are complaining about pain in their muscle and joints when carrying out work. This study aimed to assess posture risk on assembly line with manual work, and propose appropriate design for work station facilities. The research was conducted  to operators in the n transformer assembly lines. The method used to evaluate the working posture effort and risk was the combined Nordic Body Map and  Rapid Upper Limb Assessment (RULA). Based on the RULA method, the operator's body position is at high risk with a score of seven (7), so immediate working corrections are needed. The current faulty design of work stations that are not in accordance with ergonomic principles causes work musculoskeletal disorder in wound core assembly line operators. Based on the lengthy analysis of the faulty operator postures in the wound core assembly, a new table and chair design was proposed. Keywords – Anthropometry, Ergonomics, Manual Work, Posture, Risk Assessment.
Operational Planning Implementation at Imported Beef Supplier Startup Meat Tech Handoko, Tri; Syah, Tantri Yanuar Rahmat; Kustiawan, Unggul; Nofierni, Nofierni
INOVASI Vol. 12 No. 1 (2025): Inovasi: Jurnal Ilmiah Ilmu Manajemen
Publisher : Universitas Pamulang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32493/Inovasi.v12i1.p29-38.47217

Abstract

The main objective of this study is to highlight the operations and management of the beef industry in meat tech. PT Meat Tech is poised to become a leading provider of high-quality beef in the mid-range Horeca (Hotels, Restaurants, and Catering) sector within the Greater Jakarta area. By prioritizing quality and sustainability, PT Meat Tech ensures that all products are sourced from trusted suppliers, halal-certified, and safe for consumption. This commitment guarantees that customers receive beef that meets stringent food safety and taste standards, essential for the success of any culinary business. Middle-class Horeca in large metropolitan cities such as Jakarta, Bogor, Depok, Tangerang, and Bekasi are concerned with the quality of products and services offered by suppliers. PT Meat Tech as an imported beef supplier is concerned with these customer needs to increase consumer satisfaction. However, to create good product and service quality, companies need to manage their resources such as operational management, human resources, marketing, and finance. Business operation design consists of the preparation of plans and activity arrangements that include notifications and procedures, work flow and management resources to achieve PT Meat Tech's goals. PT Meat Tech emphasizes the implementation of product diversification strategies, distribution services, and online business models. Based on the strategy at the business level, namely the focus of product development strategies and product differentiation. Process technology integrated with business strategy will create inventory management, supply chain, logistics, and management information systems.
The Influence of Psychosocial Support, Health Communication, Information and Education (KIE), and Health Service Facilities on the Decision of Pregnant Mothers in Choosing Antenatal Care (ANC) and Delivery with Social-Media as a Moderating Variable at Pet Gultom, Doddy Fernando Pausoan; Wahidi, Kemala Rita; Nofierni, Nofierni
Kontigensi : Jurnal Ilmiah Manajemen Vol 13 No 1 (2025): Kontigensi: Jurnal Ilmiah Manajemen
Publisher : Program Doktor Ilmu Manajemen, Universitas Pasundan, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56457/jimk.v13i1.766

Abstract

The decision of pregnant mothers to choose Antenatal Care (ANC) and delivery services is important because it affects hospital visits. The number of pregnant mothers visiting Petukangan General Hospital has shown a declining trend in 2023. Various health services for pregnant mothers have been provided, but they have not yet succeeded in increasing the number of visits. This research aims to analyze the role of Social Media Marketing as a moderating variable in the influence of psychosocial support, health communication, information and education (KIE), and health service facilities on the decision of pregnant mothers in choosing Antenatal Care (ANC) and delivery services at Petukangan General Hospital. Psychosocial support, which includes emotional and social support from family and healthcare providers, plays a crucial role in reducing anxiety and enhancing the comfort of pregnant mothers. Additionally, comprehensive health service facilities, such as specialist and subspecialist obstetric services, significantly influence the decisions of pregnant mothers. This study employs a causal quantitative research approach. The sample for this research consists of pregnant mothers residing in Jakarta who have utilized services at Petukangan Hospital at least twice, have plans to give birth, are aware of the hospital's Instagram social media, and are participants in the BPJS program. The total sample size is 220 pregnant mothers. The analysis technique used is Cross Sectional with the SEM-PLS measurement method. The study shows that psychosocial support and health service facilities have a significant influence on the decisions of pregnant mothers. Conversely, health communication, information, and education (KIE) do not have a significant effect. Social Media Marketing does not effectively moderate the relationship between these variables but has a direct and significant influence on the decisions of pregnant mothers through engaging and informative content. These results emphasize the importance of psychosocial support, quality service facilities, and effective digital marketing strategies to enhance the preferences of pregnant mothers for pregnancy services. Hospitals are recommended to strengthen their digital strategies to improve competitiveness in the healthcare market.
Human Resources Implementation at Imported Beef Supplier Startup Meat Tech Anandaputri, Elisabet; Syah, Tantri Yanuar Rahmat; Kustiawan, Unggul; Nofierni, Nofierni
Journal La Bisecoman Vol. 6 No. 1 (2025): Journal La Bisecoman
Publisher : Newinera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37899/journallabisecoman.v6i1.1953

Abstract

Middle-class Horeca in large metropolitan cities such as Jakarta, Bogor, Depok, Tangerang, and Bekasi are concerned with the quality of products and services offered by suppliers. PT Meat Tech as an imported beef supplier is concerned with these customer needs to increase consumer satisfaction. However, to create good product and service quality, companies need to manage their resources such as operational management, human resources, marketing, and finance. By qualitative approach, this research specifically reviews at how the short-term to long-term planning of human resources in an imported beef supplier company runs according to the strategy set by the company. The findings of this study are that Meat Tech focuses on managing employee performance and employee commitment in their early stage as a form of HR integration in business strategy, which is Product Development. Meat Tech focuses on managing employee satisfaction and motivation but still in accordance with company targets to meet customer needs.
Risk Management Strategy Implementation for Business Plan at Imported Beef Supply Startup Syina, Ibnu; Syah, Tantri Yanuar Rahmat; Kustiawan, Unggul; Nofierni, Nofierni
Journal La Bisecoman Vol. 6 No. 1 (2025): Journal La Bisecoman
Publisher : Newinera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37899/journallabisecoman.v6i1.1954

Abstract

This study is concerned with how to develop and carry out a risk management strategy at PT Meat Tech, a startup in the imported beef business. Following the ISO 31000:2018 standard, the research uses a qualitative-descriptive strategy to spot, review, assess and tackle risks within the organization. The research finds that PT Meat Tech deals with significant weaknesses in operations, human assets and finances. A risk assessment matrix helped the company score and prioritize threats which led to the planning of targeted solutions, division of tasks and checking risk levels after these measures were carried out. The research points out that structured plans improve alignment and accountability, but note they do not always work as intended when faced with resource issues. According to the study, although PT Meat Tech grasps the concepts of risk governance well, the sustainability is linked to always adapting, making investments and introducing real-time monitoring. Using these lessons, SMEs specializing in high-risk, logistics-based operations can create and strengthen their systems for handling risks.
PERAN MEDIASI WORK ENGAGEMENT DALAM MENINGKATKAN KINERJA PERAWAT LESTARI, INTAN AYU; INDRAWATI, RATNA; NOFIERNI, NOFIERNI
Journal of Nursing and Public Health Vol 13 No 1 (2025)
Publisher : UNIVED Press, Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/jnph.v13i1.8492

Abstract

Pendahuluan: Penelitian ini dilandaskan hasil observasi awal yang menginformasikan bahwa sebagian besar kinerja perawat berada dalam kategori C (good) dengan persentase sebesar 36%, Temuan aspek kinerja perawat, 60% merasa perawat tidak menyelesaikan pekerjaan sesuai target, dan 60% juga merasa perawat tidak dapat menyelesaikan pekerjaan tanpa kesalahan, serta 70% menyatakan bahwa perawat tidak dapat menyelesaikan pekerjaan tepat waktu. Tujuan penelitian ini adalah untuk menganalisis pengaruh kepemimpinan transformasional dan quality of work life terhadap kinerja perawat di RS Unimedika Sepatan Tangerang melalui work engagement sebagai variabel intervening. Metode: Penelitian ini menggunakan metode penelitian deskriptif kuantitatif dengan pendekatan kausalitas. Populasi penelitian terdiri dari seluruh perawat pada RS Unimedika Sepatan Tangerang sebanyak 175 orang. Sampel penelitian ditetapkan menggunakan purposive sampling dan diperoleh sebanyak 122 orang perawat sebagai sampel penelitian. Teknik analisis yang digunakan adalah analisis deskriptif menggunakan Three Box Method dan analisis structural equation modelling (SEM) menggunakan PLS. Hasil dan Pembahasan: Hasil penelitian kepemimpinan transformasional dan Quality of Work Life secara bersama-sama memiliki pengaruh positif terhadap kinerja perawat di RS Unimedika Sepatan Tangerang melalui work engagement. Secara parsial, kepemimpinan transformasional dan Quality of Work Life berpenagruh terhadap work engagement dan kinerja perawat. Selain itu, work engagement juga berpengaruh terhadap kinerja perawat. Kesimpulan: Implikasi manajerial adalah memperbaiki sistem manajemen leadership dengan meningkatkan pelatihan etika profesi pengembangan karir.
Financial Planning and Investment Feasibility Analysis Based on Five-Year Projections Using ROI, NPV, IRR, and Financial Ratios : JEL Classification: G31, M13, L26, O16, L81 Ridwan, Saepul; Syah , Tantri Yanuar Rahmat; Kustiawan, Unggul; Nofierni, Nofierni
Journal La Bisecoman Vol. 6 No. 2 (2025): Journal La Bisecoman
Publisher : Newinera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37899/journallabisecoman.v6i2.1970

Abstract

People tend to think of financial feasibility as an issue of numbers, which it is not. It is the issue of strategic intention, capital discipline, operating structure, and expected payoff being aligned. The research proposal is a complete financial plan and investment feasibility study on a new venture in the meat supply industry using the logistic-driven process targeting HORECA in the Jabodetabek area. In a five-year financial modeling, the study analyzes the anticipated revenues, cost structure, capital demand and finance projections through Return on Investment (ROI), Net Present Value (NPV), Internal Rate of Return (IRR), Payback Period, and the main financial ratios. The combination of scenario budgeting with systematic investment analysis not only builds a story of performance based on the strategic cost-allocation, liquidity maintenance and long-term solvency, but it also anticipates changing conditions, provides a clearer vision of the future by ensuring that the company can transform itself to adapt the potential improvements and counter powers to capitalize on them. Results show that profitability in the short term is sacrificed, but as of the second year, the enterprise will be able to cover its finances, achieve operational leverage, respectively high net margins as of the fifth year. The presence of a positive net present value (NPV) of 3.2 billion Indonesian rupiahs, an internal rate of returns (IRR) of 24 percent, and a 4.4-year payback indicate that as an investment it is both appealing to investors and economical in terms of capital.
Co-Authors Agusman, Heru Alkatiri, Fauzi Ahmad Amperajaya, Derajat Anandaputri, Elisabet Arief Suwandi Arrozi, Muhammad Fachrudin Aunurrofiq, Fadli Christever, Christever Duta Liana Fernando Pausoan Gultom, Doddy Gultom, Doddy Fernando Pausoan Gumilang, Dicky Han, Dji Bui Hartanto, Antonius Ferdie Hilmy, M Reza Hilmy, Mohammad Reza Jus'at, Idrus Kustiawan, Unggul Kusumapradja, Rokiah Laelani, Sofi Nur Eka April lestari, intan ayu M. Derajat Amperajaya Mashudani, Lizda Monica Monica, Monica Muliawan, Marjono Munawar Munawar NINGSIH, RYLLA Pajriani, Nia Yunia Pamungkas, Rian Patmawati, Debby Rahman, Alfian Raudani Rasipin Rasipin RATNA INDRAWATI Rian Adi Pamungkas Ridwan, Saepul Rita Wahidi, Kemala Roesfiansjah Rasjidin sandra dewi Saptaningsih, Agusdini Banun Supriyantoro Supriyantoro Syah , Tantri Yanuar Rahmat Syina, Ibnu Tahjoo, Anastina Tantri Yanuar Rahmat Syah Tri Handoko Ulfa, Zuriyati Venera, Gaby Wahidi, Kemala Rita Wongso, Erni Suryani Yanuar Ramadhan Yaputra, Steven Kristianto