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All Journal Inovisi Jurnal Pengabdian Masyarakat AbdiMas International Journal of Nursing and Health Services (IJNHS) Inovasi: Jurnal Ilmiah Ilmu Manajemen Jurnal Riset Kesehatan Poltekkes Depkes Bandung Poltekita : Jurnal Ilmu Kesehatan JURNAL Al-AZHAR INDONESIA SERI SAINS DAN TEKNOLOGI Science Midwifery Journal of Nursing and Public Health (JNPH) Journal La Bisecoman Health Publica : Jurnal Kesehatan Masyarakat Kontigensi: Jurnal Ilmiah Manajemen Jurnal EduHealth Journal of Comprehensive Science Jurnal Ilmu Kesehatan Masyarakat Jurnal Indonesia Sosial Teknologi Journal of Hospital Management Eduvest - Journal of Universal Studies Toplama
Nofierni, Nofierni
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Aerospace Engineering Humanities Biochemistry, Genetics & Molecular Biology Computer Science & IT Decision Sciences, Operations Research & Management Dentistry Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Environmental Science Health Professions Immunology & microbiology Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Medicine & Pharmacology Neuroscience Nursing Public Health Social Sciences Transportation Veterinary

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Influence of Knowledge and Quality of Electronic Information System on Documentation Nursing Care with Perceived Usefulness as a Mediation Variable in the Inpatient Installation of X Hospital Yaputra, Steven Kristianto; Wahidi, Kemala Rita; Nofierni, Nofierni
Jurnal EduHealth Vol. 16 No. 03 (2025): Jurnal EduHealt, Edition July - September , 2025
Publisher : Sean Institute

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Abstract

Hospitals have a role in providing complete health services. Nursing personnel have a large proportion, almost 50% of all hospital human resources. The purpose of this research is to determine the analysis of the influence of knowledge and quality of electronic information systems on nursing care documentation and perceived usefulness as a mediating variable for nursing staff in the X Hospital inpatient setting. The method used in this research is research using Structural Equation Modeling (SEM) data analysis techniques using SmartPLS version 3 software. Data collection used a survey method by taking questionnaires from 95 nurses in the X Hospital inpatient unit. The sampling technique used in this research is total sampling. The results of this research are that knowledge has a direct effect and significant to perceived usefulness. Knowledge has a direct and significant impact on nursing care documentation. Electronic information systems have a direct and significant effect on perceived usefulness. Electronic information systems have a direct and significant impact on nursing care documentation. Nursing care documentation has a direct and significant effect on perceived usefulness. Knowledge influences nursing care documentation through perceived usefulness. Electronic information systems influence nursing care documentation through perceived usefulness.
Mediation Effects of Work Motivation: Self-Efficacy and Patient Safety Culture on Caring Behavior Ulfa, Zuriyati; Saptaningsih, Agusdini Banun; Nofierni, Nofierni
Jurnal Ilmu Kesehatan Masyarakat Vol. 16 No. 2 (2025): Jurnal Ilmu Kesehatan Masyarakat (JIKM)
Publisher : Association of Public Health Scholars based in Faculty of Public Health, Sriwijaya University

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Abstract

This study investigates the influence of self-efficacy and patient safety culture on caring behavior, with work motivation acting as an intervening variable. Using a quantitative causality approach, focusing on a population of 280 inpatient installation nurses, data were collected from 195 nurses across inpatient installations. The analysis proves that simultaneously, self-efficacy, patient safety culture, and work motivation positively and significantly affect caring behavior with the probability value of 0.000. The self-efficacy, patient safety culture, and work motivation improve caring behavior by 11%, 19%, and 70%, respectively. Partially, self-efficacy, patient safety culture, and work motivation have significant effects on caring behavior with t-values of 2.21, 3.69, and 9.67, respectively. Simultaneously and partially, self-efficacy and patient safety culture have positive and significant effects on work motivation with t-values of 7.48 and 6.98, respectively. Work motivation positively intervenes on the relationship between self-efficacy and patient safety culture on caring behavior so that they are able to increase the caring behavior of nurses in inpatient installations. This research introduces a novel integrative framework by combining psychological and organizational culture variables with motivational dynamics in a single empirical model. It contributes both theoretically and practically to the development of a caring behavior model tailored for healthcare environments, addressing a gap in existing literature and offering actionable insights for hospital management. Management could intrinsically contribute by offering training for clinical nurses across all levels. The patient-centered care model can also be implemented extrinsically to ensure that nurses promote effective nursing services. An appealing remuneration scheme provides an extrinsic motivator for nurses. Furthermore, management stresses nursing SOPs with strict consequences to enforce discipline in nursing care.
Pengaruh Dukungan Psikososial, KIE dan Fasilitas Layanan Kesehatan terhadap Keputusan Ibu Hamil dalam Memilih ANC dan Persalinan Fernando Pausoan Gultom, Doddy; Rita Wahidi, Kemala; Nofierni, Nofierni
Journal of Comprehensive Science Vol. 4 No. 3 (2025): Journal of Comprehensive Science (JCS)
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/jcs.v4i3.3087

Abstract

This study aims to analyze the role of Social Media Marketing as a moderation variable on the influence of psychosocial support, health communication, information and education (KIE), and health facilities on pregnant women's decisions in choosing Antenatal Care (ANC) and childbirth services at Petukangan General Hospital. Psychosocial support, which includes emotional and social support from family and health workers, plays an important role in lowering anxiety and improving the comfort of pregnant women. In addition, an effective KIE is able to increase the understanding of mothers-to-be regarding the risks and available health care options. Health facilities at Petukangan Hospital, including medical equipment, hygiene, and comfort of the treatment room, are also important aspects that affect the preferences of pregnant women. This study found that Social Media Marketing has a significant role as a moderation variable. With the right utilization, social media can be an effective platform to disseminate information about the quality of hospital services and facilities, so that it can influence the decision of pregnant women. The results of the analysis showed that the combination of psychosocial support, good information and education, quality health facilities, and effective marketing through social media increased the tendency of pregnant women to choose Petukangan Hospital as the place of delivery. This study underscores the importance of the right social media marketing strategy in improving hospital competitiveness in the digital era. Recommendations are given for Petukangan Hospital to strengthen digital marketing strategies to maximize the positive influence on the decisions of potential patients, especially among pregnant women.
Transforming Leadership, Effective Communication, And Patient Safety Culture: The Role Of Trust Among Hospital X East Jakarta Nurses Agusman, Heru; Liana, Duta; Nofierni, Nofierni
Jurnal Indonesia Sosial Teknologi Vol. 4 No. 11 (2023): Jurnal Indonesia Sosial Teknologi
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jist.v4i11.802

Abstract

The importance of leadership and communication styles in upholding a safety culture in a health service. This research aims to analyse the influence of transformational leadership effective communication on patient safety culture with trust as mediation in nursing personnel in general hospital X. This study used a questionnaire involving 98 respondents with a cross-sectional quantitative research design using Structural Equation Modeling (SEM) with Smart Partial Least Square (PLS) software. The results of the study found that transformational leadership has a significant effect on patient safety culture, then effective communication has a significant effect on patient safety culture. Where the highest dimension of transformational leadership is inspirational motivation (89.9%), the highest dimension of effective communication is context (86.8%), the highest dimension in patient safety culture is a non-punitive response to error incidents (79.6%), while the highest dimension of trust is integrity (85.5%). The research concludes that transformational leadership and effective communication exert influence on trust-mediated patient safety culture
Peningkatan Kualitas Farmasi Rawat Jalan Non-Bpjs Rs Atma Jaya Dengan Metode Lean Six Sigma Venera, Gaby; Nofierni, Nofierni; Kusumapradja, Rokiah; Jus'at, Idrus
Health Publica Vol 6, No 02 (2025): Health Publica Jurnal Kesehatan Masyarakat
Publisher : Universitas Esa Unggul

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47007/hp.v6i02.9370

Abstract

Layanan farmasi rawat jalan berperan penting dalam memastikan kualitas layanan namun seringkali menghadapi tantangan seperti waktu tunggu yang lama dan alur kerja yang tidak efisien. Penelitian ini bertujuan untuk menganalisis efisiensi alur kerja rawat jalan di RS Atma Jaya dengan menggunakan pendekatan Lean Six Sigma dan mengidentifikasi waste pada proses pelayanan. Studi ini juga mengusulkan perbaikan alur kerja melalui Future Stream Mapping untuk meningkatkan efisiensi dan kualitas layanan. Penelitian menggunakan desain studi kasus dengan pendekatan DMAIC (Define, Measure, Analyze, Improve, Control). Data dikumpulkan melalui observasi, wawancara mendalam, kuesioner, dan telaah dokumen. Alur proses dianalisis menggunakan Value Stream Mapping (VSM) untuk mengidentifikasi Value Added Activities (VAA) dan Non-Value Added Activities (NVAA). Hasil penelitian menunjukkan bahwa total waktu proses (Total Process Time, TPT) untuk resep jadi adalah 18,62 menit, sementara untuk resep racikan mencapai 92,46 menit, dengan dominasi NVAA sebesar 69,93% pada resep jadi dan 66,89% pada resep racikan. Waste yang teridentifikasi meliputi waste waiting (17%), transportasi (13,2%), inventori (10,6%), over proses (12,3%), Motion (11,8%), overproduction (11,3%), defek (10,6%), dan potensi manusia (13,2%), dengan hasil akhir waste waiting adalah sumber utama inefisiensi. Usulan perbaikan melalui Future Stream Mapping diperkirakan mampu mengurangi TPT sebesar 38% untuk resep jadi dan 43% untuk resep racikan. Kesimpulan: Pendekatan Lean Six Sigma terbukti efektif dalam mengidentifikasi pemborosan dan merancang perbaikan alur pelayanan farmasi. Implementasi sistem e-prescription yang lebih terintegrasi dapat mengurangi NVAA, meningkatkan efisiensi, dan mendukung pelayanan yang lebih optimal. Penelitian ini diharapkan menjadi dasar bagi pengembangan sistem pelayanan farmasi yang lebih efisien dan berkualitas, sekaligus meningkatkan kepuasan pasien.Kata Kunci : Lean Six Sigma, Current Stream Mapping, Future Stream Mapping, pelayanan farmasi
Co-Authors Agusman, Heru Alkatiri, Fauzi Ahmad Amperajaya, Derajat Anandaputri, Elisabet Arief Suwandi Arrozi, Muhammad Fachrudin Aunurrofiq, Fadli Christever, Christever Duta Liana Fernando Pausoan Gultom, Doddy Gultom, Doddy Fernando Pausoan Gumilang, Dicky Han, Dji Bui Hartanto, Antonius Ferdie Hilmy, M Reza Hilmy, Mohammad Reza Jus'at, Idrus Kustiawan, Unggul Kusumapradja, Rokiah Laelani, Sofi Nur Eka April lestari, intan ayu M. Derajat Amperajaya Mashudani, Lizda Monica Monica, Monica Muliawan, Marjono Munawar Munawar NINGSIH, RYLLA Pajriani, Nia Yunia Pamungkas, Rian Patmawati, Debby Rahman, Alfian Raudani Rasipin Rasipin RATNA INDRAWATI Rian Adi Pamungkas Ridwan, Saepul Rita Wahidi, Kemala Roesfiansjah Rasjidin sandra dewi Saptaningsih, Agusdini Banun Supriyantoro Supriyantoro Syah , Tantri Yanuar Rahmat Syina, Ibnu Tahjoo, Anastina Tantri Yanuar Rahmat Syah Tri Handoko Ulfa, Zuriyati Venera, Gaby Wahidi, Kemala Rita Wongso, Erni Suryani Yanuar Ramadhan Yaputra, Steven Kristianto