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Journal : Jurnal Keperawatan Suaka Insan

ANALISIS PERSEPSI DAN EKSPEKTASI MAHASISWA TERHADAP PERAN DAN FUNGSI DOSEN PEMBIMBING AKADEMIK Intan Kumalasari
JURNAL KEPERAWATAN SUAKA INSAN (JKSI) Vol 5 No 2 (2020): Jurnal Keperawatan Suaka Insan (JKSI)
Publisher : STIKES Suaka Insan Banjarmasin

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51143/jksi.v5i2.249

Abstract

Academic supervisors are the most appropriate resource for students to complete their education process. Supervisors canalso act as motivators, consultants and collaborators. This study aims to analyze students' perceptions and expectations ofthe role and function of academic advisors at the Poltekkes Palembang by emphasizing the dimensions of tangible,reliability, responsiveness, assurance and empathy. This study used the Importance-Performance Analysis (IPA) methodand mapped into a Cartesian diagram. Measuring the overall level of student satisfaction was using the CustomerSatisfaction Index (CSI). The sample of this research was 228 Poltekkes Palembang students who were selected usingproportional stratified random sampling technique. Data collection was using a questionnaire sheet with a Likert scaleand analyzed using analysis of the level of interest and customer satisfaction. The statistical test showed that the attributethat has the most satisfactory performance was the appearance of the academic supervisor with a mean of 3.28, while theattributes that need to be prioritized for improvement were special attention to individual students with a mean of 2.42.Through the calculation of CSI, the value was 73.7% (0.66-0.80). This shows that the index of student satisfaction with therole and function of academic advisers was in satisfactory criteria. The performance of lecturers as academic advisersmust be improved and become a lecturer 's attention, especially in several attributes, namely the closeness of therelationship, attention to student difficulties, providing information, and monitoring student academic development.Keywords: academic supervisor, perception, student expectation.
Co-Authors aa kurniawan Abelia Junika Sari Abu Bakar Riziq Agus Wiranto Ahmad Bagus Wicaksono Ahmad Fadillah Aidil Adha Putra A Alifta Nursafira Am. Al Fath Sabiliy Haq Amanda Purnanugrah Setya Ningsih Amin, Maliha Angga Suryadi Anisa Kurniawati Aqnes Salsabila Azfa Pratama Azwaldi, Azwaldi Bella Regita Az-Zahra Defri Sulaeman Devi Mediarti Diah Navianti Dwi Uswatun Khasanah Esti Sri Ananingsih Fahmi Firmansyah Fahri Rachmad Husaeni Faiza Yuniati Farach Labita Anissa Putri Fatimah Azzahra Fitri Nofiatun Chasanah Gumilang Ali Prayogi Hanifuddin Abdul Rohman Hendawati Hendawati Hendawati Herawati Jaya Hugo Peter Clayton Ginting Ikrimah Juniarti Indah Dewi Ridawati Irmawartini Ismar Agustin Jenny Sasmita Sari Jepanya Jepanya Kamsul Kamsul Kamsul, Kamsul Khairil Anwar Leli Hasanah Lubis LINDAWATI Lukman M Rajab Alfariz M. Daffa Afanda M. Miftahul Hasani Dwi Putra Maksuk Maliha Amin Mardanila Mardanila Masdalina Pane Meisa Dwi Putri Miranda Salsabila Nur Suryani MUHAMMAD HABIB Mujiyati Mujiyati Murraya Putri Palupi Nayla Tazkiah Neni Novalia Nisrina Khansa Nabila Noviadi, Pitri Nur Adiba Hanum Nurfiqih Nurfiqih Nyayu Meutia Priyadi Priyadi Putri Maharani Racellyta, Dwinisa Dea Rahmad Aswin Juliansyah Ramadhany, Ridha Ratna Ningsih Regista Lidyani Rifky Novrian Kahar Riswan Ardiansah Rizki Sri Haryanti Rusdiana, Ida Salsabila Azzahra Sandy Prakoso Selfana Wahda, Azza Sevtariansyah Sevtariansyah Sherli Shobur Siti Dian Fadhila Sudirman Sudirman Sukarjo Sukarjo Sukarjo Sukarjo, Sukarjo Sukmawati Sukmawati Sumira Sumira Susrianingsih Syarif Burhan Yusuf Syarif Julima Tagoan Alvaro Setianu Taufiq Hidayat Siregar Yudha Nur Muharram Zizke Rusella