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Pengaruh promosi jabatan dan kompensasi terhadap kinerja karyawan di pizza hut sunset road point: The effect of position promotion and compensation on employee performance at pizza hut sunset road point Sentanu, I Nyoman Tri Mulya; Mahendra, I Wayan Eka; Sulasmini, Ni Made Ayu
Jurnal Ilmiah Pariwisata dan Bisnis Vol. 1 No. 12 (2022): Jurnal Ilmiah Pariwisata dan Bisnis
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22334/paris.v1i12.245

Abstract

Penelitian ini bertujuan untuk mengetahui pengaruh promosi jabatan, dan kompensasi secara parsial dan simultan terhadap kinerja karyawan di Pizza Hut Cabang Sunset Road Point Bali. Lokasi penelitian ini di Pizza Hut Cabang Sunset Road Point Bali. Sampel yang digunakan dalam penelitian ini sebanyak 40 responden. Teknik analisis data yang digunakan dalam penelitian ini adalah Uji Asumsi Klasik, Analisis Regresi Linier Berganda, Uji Koefisien Determinasi, Uji F dan Uji t. Dari hasil penelitian dapat dilihat bahwa: (1) promosi jabatan berpengaruh positif signifikan terhadap kinerja karyawan, dimana diperoleh nilai t-hitung 3,028 dan signifikansi 0,004. (2) kompensasi berpengaruh positif signifikan terhadap kinerja karyawan, dimana diperoleh nilai t-hitung 3,066 dan signifikansi 0,004. (3) secara simultan promosi jabatan dan kompensasi berpengaruh signfikan terhadap kinerja karyawan, dimana diperoleh nilai F-hitung 20,738 dan signifikansi 0,000. Besarnya pengaruh promosi jabatan dan kompensasi terhadap kinerja karyawan adalah 52,9%. Saran yang dapat diberikan peneliti adalah Pizza Hut Cabang Sunset Road Point Bali diharapkan dalam meningkatkan kinerja karyawan dengan memperhatikan variabel promosi abatan dan kompensasi This study aims to determine the effect of promotion and compensation partially and simultaneously on employee performance at Pizza Hut Sunset Road Point Bali Branch. The location of this research is Pizza Hut Sunset Road Point Bali Branch. The sample used in this study were 40 respondents. The data analysis technique used in this research is the Classical Assumption Test, Multiple Linear Regression Analysis, Coefficient of Determination Test, F Test and t Test. From the research results, it can be seen that: (1) job promotion has a significant positive effect on employee performance, where the t-count value is 3.028 and the significance is 0.004. (2) compensation has a significant positive effect on employee performance, where the t-count value is 3.066 and the significance is 0.004. (3) simultaneously promotion and compensation have a significant effect on employee performance, where the F-count value is 20,738 and the significance is 0,000. The magnitude of the effect of promotion and compensation on employee performance is 52.9%. The suggestion that researchers can give is that Pizza Hut Sunset Road Point Bali Branch is expected to improve employee performance by paying attention to the variables of promotion and compensation
Strategi Pengelolaan Objek Wisata Pura Tirta Empul, Tampaksiring, Gianyar Pada Pandemi Covid-19 Permadi, Galan Dion; Wirawan, Putu Eka; Sulasmini, Ni Made Ayu
Jurnal Ilmiah Pariwisata dan Bisnis Vol. 2 No. 3 (2023): Jurnal Ilmiah Pariwisata dan Bisnis
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22334/paris.v2i3.344

Abstract

Semenjak terjadi wabah Covid-19 yang di Indonesia tahun 2020 awal sektor pariwisata Indonesia mengalami penurunan dimana-mana tidak terkecuali di Bali. Sebagai salah satu sektor bisnis yang banyak menghasilkan lapangan pekerjaan karena mampu menampung tenaga kerja yang sangat besar, pariwisata dianggap oleh sebagian masyarakat sebagai entitas yang dirugikan. Pengaruh pandemi covid-19 ini menyebabkan Pura Tirta Empul mengalami penurunan wisatawan sehingga membuat para pelaku wisata untuk berlomba menariw wisatawan. Tujuan penelitian ini adalah yaitu mengetahui dampak positif dan negatif pandemi covid-19 terhadap objek wisata Pura Tirta Empul, serta pengelolaan strategis. Teknik yang digunakan adalah Non-probability sampling. Sampel penelitian yaitu pengelola dan masyarakat sekitar sebanyak enam orang. Data penelitian bersifat kualitatif berupa dampak positif dan negatif pandemi Covid-19 terhadap dampak pariwisata Tirta Empul diperoleh dari wawancara, pengamatan, pemotretan, perekaman. Dampak negatif yang ditimbulkan oleh pandemi covid-19 bagi wisata Tirta Empul adalah perkenomonian masyarakat menjadi turun. Dampak positif yaitu masyarakat menginstropeksi dan lebih mawas diri. Upaya-upaya yang dilakukan diantaranya adalah gencar mempromosikan objek wisata Tirta Empul ke sektor-sektor pariwisata stakeholder terutama travel agen dan hotel-hotel. Hal tersebut dilakukan dengan bekerjasama antar pengelola objek wisata Tirta Empul, desa adat dan pemerintah. Masyarakat juga mengelola lahan yang ada dengan melakukan kegiatan positif seperti menanam sayuran. Covid-19 pandemic in Indonesia since early 2020, the Indonesian tourism sector Since the Covid-19 outbreak in Indonesia in early 2020, the Indonesian tourism sector has decreased everywhere, including in Bali. As a business sector that generates many jobs because it is able to accommodate a very large workforce, tourism is considered by some people as an entity that is disadvantaged. The influence of the COVID-19 pandemic has caused Tirta Empul Temple to experience a decline in tourists, making tourism actors compete to attract tourists. The purpose of this study was to determine the positive and negative impacts of the COVID-19 pandemic on the Tirta Empul Temple tourist attraction, as well as strategic management. The technique used is Non-probability sampling. The research sample is the manager and the surrounding community as many as six people. Qualitative research data in the form of positive and negative impacts of the Covid-19 pandemic on the impact of Tirta Empul tourism were obtained from interviews, observations, photo shoots, recordings. The negative impact caused by the COVID-19 pandemic for Tirta Empul tourism is that the community's economy has decreased. The positive impact is that people introspect and are more introspective. Efforts made include intensively promoting the Tirta Empul tourist attraction to the tourism sectors of stakeholders, especially travel agents and hotels. This is done in collaboration between the managers of the Tirta Empul tourist attraction, traditional villages and the government. The community also manages the existing land by carrying out positive activities such as planting vegetables.
Tinjauan Kualitas Permen Berbahan Dasar Kulit Jeruk Olivia, Ni Putu Mira; Sulasmini, Ni Made Ayu
Jurnal Ilmiah Pariwisata dan Bisnis Vol. 2 No. 9 (2023): Jurnal Ilmiah Pariwisata dan Bisnis
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22334/paris.v2i9.556

Abstract

Implementasi Standard Operational Procedure (SOP) Opening and Closing Restaurant Wibawa, I Gede Made Agus Guna; Sulasmini, Ni Made Ayu
Jurnal Ilmiah Pariwisata dan Bisnis Vol. 3 No. 3 (2024): Jurnal Ilmiah Pariwisata dan Bisnis Maret 2024
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22334/paris.v3i3.741

Abstract

Penelitian ini bertujuan untuk mengetahui bagaimana implementasi Standard Operational Procedure (SOP) Opening And Closing Restaurant di The Trans Resort Bali. Metode yang digunakan dalam pengumpulan data adalah observasi dan wawancara. Teknik analisis data yang dilakukan adalah deskriptif kualitatif yaitu dengan cara menyesuaikan (SOP) Opening dan Closing Restaurant dengan kenyataan dilapangan untuk mengetahui apakah semua prosedur yang berlaku disudah dilakukan dengan baik dan benar. Berdasarkan hasil obervasi yang telah dilakukan terdapat dua prosedur pada saat opening dan closing yang tidak dilakukan. Prosedur yang tidak dilakukan adalah 1) Prepare dan set up semua table dengan placemate, cutletires set, salt and papper bowl dan sugar bowl, 2) Pindahkan ke dalam semua kursi yang berada di area pooldeck/outside restoran untuk menghindari kursinya basah apabila terjadi hujan pada malam hari, sehingga prosedur yang tidak dilakukan tidak sesuai dengan Standard Operational Procedure (SOP). Industri perhotelan atau restoran dapat merujuk pada penilitian ini untuk meninjau kembali penerapan (SOP) pada saat opening dan closing. This study aims to find out how the implementation of the Standard Operational Procedure (SOP) Opening And Closing Restaurant at The Trans Resort Bali. The methods used in data collection are observation and interviews. The data analysis technique used was descriptive qualitative, namely by adjusting the Opening and Closing Restaurant (SOP) with the reality on the ground to find out whether all the procedures that apply have been carried out properly and correctly. Based on the results of the observations that have been made, there are 2 procedures during opening and closing that were not carried out. The procedures that were not carried out were 1) Prepare and set up all the tables with placemates, cutletires sets, salt and paper bowls and sugar bowls, 2) Move all the chairs in the pooldeck/outside area of the restaurant to avoid the chairs getting wet when it rains. at night, so the procedures that are not carried out are not in accordance with the Standard Operational Procedure (SOP). The hotel or restaurant industry can refer to this research to review the implementation (SOP) during opening and closing.
Tourist Preferences and Satisfaction in Karangasem Virgin Beach, Bali Arsana, I Gede Eka; Budi, Agung Permana; Sulasmini, Ni Made Ayu
Journal of Business on Hospitality and Tourism Vol. 4 No. 2 (2018): JOURNAL OF BUSINESS ON HOSPITALITY AND TOURISM
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22334/jbhost.v4i2.118

Abstract

The development of Virgin Beach which has not been maximized has caused many complaints from tourists, both aspects of completeness of facilities, accessibility. Tourist preferences and satisfaction are important factors in developing Virgin Beach to make it better in the future. This study aims to find out the preferences and satisfaction of tourists in Virgin Beach, Karangasem, Bali. This type of research is descriptive quantitative, the number of samples of 40 visiting tourists taken using incidental sampling techniques. Questionnaires that are distributed using a Likert scale have been tested for validity and reliability. Data were analyzed through descriptive statistics with the assessment categorization method based on the average score and IPA (importance performance analysis) with a method of looking for gaps between expectations and performance. The results of this study conclude that tourist preferences in Virgin Beach are good, have an average value of 3.6 in the interval of 3,5 - 4,2. While tourist satisfaction shows from 5 variables, namely: reliability, responsiveness, assurance, empathy and tangible evidence, only responsiveness and assurance variables that have performance in accordance with tourist expectations and are able to satisfy tourists while physical evidence and reliability variables have lower performance from the expectations of tourists so that they have not been able to support the satisfaction of tourists on Virgin Beach and the empathy variable is not too expected by tourists to support their satisfaction at Virgin Beach. And it is necessary to develop from the aspect of tourist facilities, and improve service performance.
CONSTRUCTION MODEL OF TOURIST VILLAGE DEVELOPMENT TOWARDS SMART ECO-TOURISM VILLAGE DESTINATION IN PAKSEBALI TO BECOME TOURISM ICON IN KLUNGKUNG REGENCY, BALI Pantiyasa, I Wayan; Sulasmini, Ni Made Ayu; Rosalina, Putu Devi
Journal of Business on Hospitality and Tourism Vol. 5 No. 1 (2019): Journal of Business on Hospitality and Tourism
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22334/jbhost.v5i1.149

Abstract

Paksebali is a newly developed tourist village in Bali. The development encounters challenges on the destination management, promotion, and stakeholders’ support. This study aimed at formulating strategy and construct the tourist village development model. Observation, interview, documentation, and FGD were used to collect data which then analyzed descriptively using qualitative and SWOT analysis. The study displayed the current condition of Paksebali is in the growth-oriented strategy. The construction of Paksebali development model towards smart eco-tourism village destination was initiated with identification of supporting components. This can be formulated into a tourist village development strategy including ICT-based management.Paksebali is a newly developed tourist village in Bali. The development encounters challenges on the destination management, promotion, and stakeholders’ support. This study aimed at formulating strategy and construct the tourist village development model. Observation, interview, documentation, and FGD were used to collect data which then analyzed descriptively using qualitative and SWOT analysis. The study displayed current condition of Paksebali is in the growth oriented strategy. The construction of Paksebali development model towards smart eco-tourism village destination was initiated with identification of supporting components. This can be formulated into tourist village development strategy including ICT-based management.
Pengaruh promosi jabatan dan kompensasi terhadap kinerja karyawan di pizza hut sunset road point: The effect of position promotion and compensation on employee performance at pizza hut sunset road point Sentanu, I Nyoman Tri Mulya; Mahendra, I Wayan Eka; Sulasmini, Ni Made Ayu
Jurnal Ilmiah Pariwisata dan Bisnis Vol. 1 No. 12 (2022): Jurnal Ilmiah Pariwisata dan Bisnis
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22334/paris.v1i12.245

Abstract

Penelitian ini bertujuan untuk mengetahui pengaruh promosi jabatan, dan kompensasi secara parsial dan simultan terhadap kinerja karyawan di Pizza Hut Cabang Sunset Road Point Bali. Lokasi penelitian ini di Pizza Hut Cabang Sunset Road Point Bali. Sampel yang digunakan dalam penelitian ini sebanyak 40 responden. Teknik analisis data yang digunakan dalam penelitian ini adalah Uji Asumsi Klasik, Analisis Regresi Linier Berganda, Uji Koefisien Determinasi, Uji F dan Uji t. Dari hasil penelitian dapat dilihat bahwa: (1) promosi jabatan berpengaruh positif signifikan terhadap kinerja karyawan, dimana diperoleh nilai t-hitung 3,028 dan signifikansi 0,004. (2) kompensasi berpengaruh positif signifikan terhadap kinerja karyawan, dimana diperoleh nilai t-hitung 3,066 dan signifikansi 0,004. (3) secara simultan promosi jabatan dan kompensasi berpengaruh signfikan terhadap kinerja karyawan, dimana diperoleh nilai F-hitung 20,738 dan signifikansi 0,000. Besarnya pengaruh promosi jabatan dan kompensasi terhadap kinerja karyawan adalah 52,9%. Saran yang dapat diberikan peneliti adalah Pizza Hut Cabang Sunset Road Point Bali diharapkan dalam meningkatkan kinerja karyawan dengan memperhatikan variabel promosi abatan dan kompensasi This study aims to determine the effect of promotion and compensation partially and simultaneously on employee performance at Pizza Hut Sunset Road Point Bali Branch. The location of this research is Pizza Hut Sunset Road Point Bali Branch. The sample used in this study were 40 respondents. The data analysis technique used in this research is the Classical Assumption Test, Multiple Linear Regression Analysis, Coefficient of Determination Test, F Test and t Test. From the research results, it can be seen that: (1) job promotion has a significant positive effect on employee performance, where the t-count value is 3.028 and the significance is 0.004. (2) compensation has a significant positive effect on employee performance, where the t-count value is 3.066 and the significance is 0.004. (3) simultaneously promotion and compensation have a significant effect on employee performance, where the F-count value is 20,738 and the significance is 0,000. The magnitude of the effect of promotion and compensation on employee performance is 52.9%. The suggestion that researchers can give is that Pizza Hut Sunset Road Point Bali Branch is expected to improve employee performance by paying attention to the variables of promotion and compensation
Strategi Pengelolaan Objek Wisata Pura Tirta Empul, Tampaksiring, Gianyar Pada Pandemi Covid-19 Permadi, Galan Dion; Wirawan, Putu Eka; Sulasmini, Ni Made Ayu
Jurnal Ilmiah Pariwisata dan Bisnis Vol. 2 No. 3 (2023): Jurnal Ilmiah Pariwisata dan Bisnis
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22334/paris.v2i3.344

Abstract

Semenjak terjadi wabah Covid-19 yang di Indonesia tahun 2020 awal sektor pariwisata Indonesia mengalami penurunan dimana-mana tidak terkecuali di Bali. Sebagai salah satu sektor bisnis yang banyak menghasilkan lapangan pekerjaan karena mampu menampung tenaga kerja yang sangat besar, pariwisata dianggap oleh sebagian masyarakat sebagai entitas yang dirugikan. Pengaruh pandemi covid-19 ini menyebabkan Pura Tirta Empul mengalami penurunan wisatawan sehingga membuat para pelaku wisata untuk berlomba menariw wisatawan. Tujuan penelitian ini adalah yaitu mengetahui dampak positif dan negatif pandemi covid-19 terhadap objek wisata Pura Tirta Empul, serta pengelolaan strategis. Teknik yang digunakan adalah Non-probability sampling. Sampel penelitian yaitu pengelola dan masyarakat sekitar sebanyak enam orang. Data penelitian bersifat kualitatif berupa dampak positif dan negatif pandemi Covid-19 terhadap dampak pariwisata Tirta Empul diperoleh dari wawancara, pengamatan, pemotretan, perekaman. Dampak negatif yang ditimbulkan oleh pandemi covid-19 bagi wisata Tirta Empul adalah perkenomonian masyarakat menjadi turun. Dampak positif yaitu masyarakat menginstropeksi dan lebih mawas diri. Upaya-upaya yang dilakukan diantaranya adalah gencar mempromosikan objek wisata Tirta Empul ke sektor-sektor pariwisata stakeholder terutama travel agen dan hotel-hotel. Hal tersebut dilakukan dengan bekerjasama antar pengelola objek wisata Tirta Empul, desa adat dan pemerintah. Masyarakat juga mengelola lahan yang ada dengan melakukan kegiatan positif seperti menanam sayuran. Covid-19 pandemic in Indonesia since early 2020, the Indonesian tourism sector Since the Covid-19 outbreak in Indonesia in early 2020, the Indonesian tourism sector has decreased everywhere, including in Bali. As a business sector that generates many jobs because it is able to accommodate a very large workforce, tourism is considered by some people as an entity that is disadvantaged. The influence of the COVID-19 pandemic has caused Tirta Empul Temple to experience a decline in tourists, making tourism actors compete to attract tourists. The purpose of this study was to determine the positive and negative impacts of the COVID-19 pandemic on the Tirta Empul Temple tourist attraction, as well as strategic management. The technique used is Non-probability sampling. The research sample is the manager and the surrounding community as many as six people. Qualitative research data in the form of positive and negative impacts of the Covid-19 pandemic on the impact of Tirta Empul tourism were obtained from interviews, observations, photo shoots, recordings. The negative impact caused by the COVID-19 pandemic for Tirta Empul tourism is that the community's economy has decreased. The positive impact is that people introspect and are more introspective. Efforts made include intensively promoting the Tirta Empul tourist attraction to the tourism sectors of stakeholders, especially travel agents and hotels. This is done in collaboration between the managers of the Tirta Empul tourist attraction, traditional villages and the government. The community also manages the existing land by carrying out positive activities such as planting vegetables.
Tinjauan Kualitas Permen Berbahan Dasar Kulit Jeruk Olivia, Ni Putu Mira; Sulasmini, Ni Made Ayu
Jurnal Ilmiah Pariwisata dan Bisnis Vol. 2 No. 9 (2023): Jurnal Ilmiah Pariwisata dan Bisnis
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22334/paris.v2i9.556

Abstract

Penelitian eksperimen ini dirancang sebagai sebuah eksperimen inovasi olahan produk pilihan untuk masyarakat terutama petani jeruk yang kebingungan memanfaatkan hasil penennya saat musim panen jeruk. Penelitian ini bertujuan untuk mengetahui kualitas dari permen berbahan dasar kulit jeruk dari segi rasa, warna, tekstur, tampilan, daya tahan atau masa kadaluarsa permen berbahan dasar kulit jeruk di suhu ruang dan analisis biaya yang dikeluarkan dalam pembuatan permen berbahan dasar kulit jeruk ini. Metode yang digunakan dalam penelitian ini adalah melakukan studi pustaka dengan membaca dan mempelajari berbagai buku referensi (artikel, jurnal, dan yang lainnya), observasi mengamati berapa lama daya tahan permen berbahan dasar kulit jeruk, dan dokumentasi semua proses penelitian dari persiapan bahan, proses pembuatan permen berbahan dasar kulit jeruk dan penyebaran kuisioner uji organoleptic kepada 10 panelis terlatih yang terdiri dari sous chef pastry dan commis pastry Four Seasons Bali Jimbaran. Hasil penelitian ini menunjukkan bahwa kualitas permen berbahan dasar kulit jeruk dari segi rasa adalah sangat enak, segi warna sangat menarik, segi tekstur sangat kenyal dan segi tampilan sangat menarik. Daya tahan permen dapat bertahan selama 3 hari di suhu ruang ( 20ºC - 25ºC ), dan hasil perhitungan analisis biaya dalam pembuatan permen berbahan dasar kulit jeruk ini didapatkan hasil bahwa jika dalam satu kemasan pembeli akan mendapatkan 5pcs permen dengan berat 5gr/pcs maka permen akan dijual dengan harga Rp 10.000,-/kemasan. This experimental research was designed as an experimental innovation of selected products for the community, especially citrus farmers who are confused about how to use their harvest during the citrus harvest season. This study aims to determine the quality of candy made from orange peel in terms of taste, color, texture, appearance, durability or expiration date of candy made from orange peel at room temperature and analyze the costs incurred in making this candy made from orange peel. The method used in this research is to conduct a literature study by reading and studying various reference books (articles, journals, and others), observing how long the shelf life of candies made from orange peel, and documentation of all research processes from material preparation, manufacturing process. candy made from orange peel and the distribution of organoleptic test questionnaires to 10 trained panelists consisting of sous chef pastry and commis pastry Four Seasons Bali Jimbaran. The results of this study indicate that the quality of candy made from orange peel in terms of taste is very good, the color is very attractive, the texture is very chewy and the appearance is very attractive. The durability of the candy can last for 3 days at room temperature (20ºC - 25ºC), and the results of the calculation of the cost analysis in making candy made from orange peel show that if in one package the buyer will get 5 pcs of candy weighing 5gr/pcs, the candy will sold at a price of Rp. 10,000, -/package.
Implementasi Standard Operational Procedure (SOP) Opening and Closing Restaurant Wibawa, I Gede Made Agus Guna; Sulasmini, Ni Made Ayu
Jurnal Ilmiah Pariwisata dan Bisnis Vol. 3 No. 3 (2024): Jurnal Ilmiah Pariwisata dan Bisnis Maret 2024
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22334/paris.v3i3.741

Abstract

Penelitian ini bertujuan untuk mengetahui bagaimana implementasi Standard Operational Procedure (SOP) Opening And Closing Restaurant di The Trans Resort Bali. Metode yang digunakan dalam pengumpulan data adalah observasi dan wawancara. Teknik analisis data yang dilakukan adalah deskriptif kualitatif yaitu dengan cara menyesuaikan (SOP) Opening dan Closing Restaurant dengan kenyataan dilapangan untuk mengetahui apakah semua prosedur yang berlaku disudah dilakukan dengan baik dan benar. Berdasarkan hasil obervasi yang telah dilakukan terdapat dua prosedur pada saat opening dan closing yang tidak dilakukan. Prosedur yang tidak dilakukan adalah 1) Prepare dan set up semua table dengan placemate, cutletires set, salt and papper bowl dan sugar bowl, 2) Pindahkan ke dalam semua kursi yang berada di area pooldeck/outside restoran untuk menghindari kursinya basah apabila terjadi hujan pada malam hari, sehingga prosedur yang tidak dilakukan tidak sesuai dengan Standard Operational Procedure (SOP). Industri perhotelan atau restoran dapat merujuk pada penilitian ini untuk meninjau kembali penerapan (SOP) pada saat opening dan closing. This study aims to find out how the implementation of the Standard Operational Procedure (SOP) Opening And Closing Restaurant at The Trans Resort Bali. The methods used in data collection are observation and interviews. The data analysis technique used was descriptive qualitative, namely by adjusting the Opening and Closing Restaurant (SOP) with the reality on the ground to find out whether all the procedures that apply have been carried out properly and correctly. Based on the results of the observations that have been made, there are 2 procedures during opening and closing that were not carried out. The procedures that were not carried out were 1) Prepare and set up all the tables with placemates, cutletires sets, salt and paper bowls and sugar bowls, 2) Move all the chairs in the pooldeck/outside area of the restaurant to avoid the chairs getting wet when it rains. at night, so the procedures that are not carried out are not in accordance with the Standard Operational Procedure (SOP). The hotel or restaurant industry can refer to this research to review the implementation (SOP) during opening and closing.