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All Journal Majalah Kedokteran Bandung Jurnal Riset Veteriner Indonesia (Journal of The Indonesian Veterinary Research) Jurnal Pendidikan Dasar Indonesian Journal of Obstetrics and Gynecology (Majalah Obstetri dan Ginekologi Indonesia) Medicinus : Jurnal Kedokteran Anterior Jurnal INTECOMS: Journal of Information Technology and Computer Science Jurnal Penelitian Jurnal Educatio FKIP UNMA Community Development Journal: Jurnal Pengabdian Masyarakat Journal of Electrical Engineering and Computer (JEECOM) JOURNAL LA MEDIHEALTICO Darmabakti: Jurnal Inovasi Pengabdian dalam Penerbangan JURNAL KESEHATAN SAMODRA ILMU Journal of Education Research Jurnal Ilmiah Arjouna Architecture and Environment Journal of Krisnadwipayana Prosiding Seminar Nasional PPG Universitas Mulawarman Journal Of Chemical Process Engineering AL-MANSYUR
Muhammad Alamsyah
UIN Syarif Hidayatullah
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Waiting Time Experiences and Perceptions Among National Health Insurance Patients in Outpatient Care Alamsyah, Muhammad; Windusari, Yuanita; idris, Haerawati
Journal La Medihealtico Vol. 6 No. 5 (2025): Journal La Medihealtico
Publisher : Newinera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37899/journallamedihealtico.v6i5.2751

Abstract

Waiting time is a critical aspect of healthcare service quality that influences patient satisfaction and overall service evaluation. This study aims to explore patients’ perceptions of waiting time in healthcare services by examining experiential factors that shape how waiting is interpreted and tolerated. A qualitative research design was employed, using in-depth interviews with four patients who had direct experience with healthcare service delivery. Data were analyzed thematically to identify recurring patterns in participants’ accounts. The findings reveal that perceptions of waiting time were influenced not only by its duration but also by procedural clarity, staff responsiveness, communication and information transparency, service environment, and the presence of personalization and emotional support. Clear service procedures and timely, understandable information reduced uncertainty and moderated negative perceptions of waiting. Additionally, clean and comfortable environments, along with empathetic and attentive staff interactions, enhanced patients’ ability to tolerate waiting and contributed to more positive service experiences. The study concludes that waiting time should be understood as a multidimensional experience shaped by both operational and interpersonal factors. These findings highlight the importance of adopting patient-centered strategies that integrate effective communication, environmental comfort, and emotional support in managing waiting time within healthcare services.
Preferensi Guru Sekolah Menengah Pertama se-Kotawaringin Barat terhadap Rencana Pelaksanaan Pembelajaran (RPP) dalam Kurikulum Merdeka Belajar: Teachers’ Preferences Toward Lesson Plans (RPP) in the Merdeka Belajar Curriculum Among Junior High Schools in Kotawaringin Barat Alamsyah, Muhammad; Kartini, Nurul Hikmah
Anterior Jurnal Vol. 25 No. 2 (2026): Anterior Jurnal
Publisher : ​Institute for Research and Community Services Universitas Muhammadiyah Palangkaraya

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Abstract

Kebijakan Merdeka Belajar belum sepenuhnya dipahami dan diterapkan oleh pendidik, khususnya dalam penyusunan Rencana Pelaksanaan Pembelajaran yang kini disebut modul ajar. Penelitian ini bertujuan menganalisis implementasi kebijakan Merdeka Belajar pada aspek penyusunan Rencana Pelaksanaan Pembelajaran oleh guru Sekolah Menengah Pertama di Kabupaten Kotawaringin Barat. Penelitian menggunakan pendekatan kualitatif dengan jenis studi kasus terhadap 86 guru Sekolah Menengah Pertama. Teknik pengumpulan data dilakukan melalui angket dan dokumentasi. Hasil penelitian menunjukkan bahwa sebagian besar guru telah memiliki pemahaman yang baik terhadap konsep Rencana Pelaksanaan Pembelajaran atau modul ajar, tujuan pembelajaran, penggunaan metode yang bervariasi, serta kesesuaian pelaksanaan pembelajaran dengan perencanaan yang dibuat. Sebagian besar guru juga telah mengikuti pelatihan dan membuat asesmen secara mandiri. Namun, masih ditemukan hambatan dalam penyusunan asesmen, pengelolaan alokasi waktu, penentuan model pembelajaran, serta penyusunan capaian pembelajaran dan tujuan pembelajaran. Selain itu, dukungan sarana dan prasarana pembelajaran belum sepenuhnya optimal. Secara umum, pemahaman guru terhadap penyusunan Rencana Pelaksanaan Pembelajaran sudah baik, tetapi diperlukan penguatan lebih lanjut terutama pada aspek penilaian atau asesmen agar pembelajaran sesuai dengan prinsip Merdeka Belajar. Rekomendasi diberikan kepada forum guru, kepala sekolah, dan perguruan tinggi untuk meningkatkan kompetensi guru melalui pelatihan dan pendampingan penyusunan modul ajar serta asesmen pembelajaran.
Co-Authors - Syuhada, - Abdul Wahid Jamaluddin Ahmad Ahfas Almuzani, Almuzani Amalia, Direstu Anis Latifah, Anis Aprilia, Eka Ardani, Muhammad Ridho Arinda, Nabila Hasna Askia, Putri Ason, Ason Asrianti, Asrianti Astika, Andi Juni Aysa, Imma Baso Yusuf Bayu, Patrick Callista, Annisa Baby Dani Setiawan Darsana, Made Putra Dewi Susanna Dwi Hadidjaja Endang Suryani, Endang Etiovia, Rosalyna Yoesi Fazal, M. Rafli Fedri Rell Haerawati Idris, Haerawati Hatma, Shabriyani Helmi Harris Ichwan, Ainun Muthaharah Izza Anshory Johanes C. Mose Jusuf Sulaeman Effendi Kasman La Ifa Laili, Noor Ma'rifah, Selah Maida, Fadliyah Al Mapparenta, Bulan Allu Martadinata, M Indra Muh. Nakkir Musrina, Musrina neli sumanti Noormartany Nurhayani Nurul Hikmah Kartini Putra Darsana, Made Ratu Lia, Alpriani Razianti, Cut Ruslan Kalla, Ruslan Sharah, Muh. Agus Soleh, Asep Muhammad Suharto, Rian Hari Sukahir, Sukahir Syahbar, Lutfiah Kurnia Syarwani Ahmad Tiene Rostini, Tiene Viktor Suryan, Viktor Warka Syachbrani Wisnu Uriawan, Wisnu Yeti Komalasari Yuanita Windusari Zainal Abidin Kholilullah