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Analisis Sikap Konsumen Hotel Harper Malioboro Yogyakarta Menggunakan Model Tiga Serangkai Keterpercayaan Sulistiono; Ajeng Kesuma
JURNAL NUSANTARA Vol 7 No 1 (2024): Edisi 13 Mar 2024
Publisher : AKPARDA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63986/nsn.v7i1.82

Abstract

Otoritas (Authority) adalah konsep penting dalam dunia pemasaran. Hal ini didasarkan pada kecenderungan individu untuk mematuhi tokoh atau entitas yang tampak memiliki kekuasaan, keahlian, atau otoritas. Kejujuran (Honesty) merupakan landasan penting untuk menciptakan dan memelihara hubungan yang langgeng dengan siapa pun, termasuk pelanggan. Kesukaan (likeability) memiliki aspek alami dan nyata dari sifat disukai yaitu kemampuan untuk menciptakan aura yang mengesankan. Sikap keterpercayaan terhadap suatu jasa sangat penting karena memiliki dampak yang signifikan pada hubungan antara penyedia jasa dan pelanggan. Keterpercayaan adalah elemen kunci dalam membangun dan memelihara hubungan yang positif antara kedua belah pihak. Dengan menyadari dan memahami sikap keterpercayaan pelanggan terhadap suatu jasa dapat membantu penyedia jasa untuk mengidentifikasi area yang perlu diperbaiki, membangun hubungan yang lebih kuat, dan memastikan keberlanjutan bisnis mereka. Otoritas, Kejujuran dan Kesukaan memiliki peran yang sama-sama penting dan mempengaruhi suatu keputusan. Hal yang harus dilakukan adalah dengan mempertahankan sikap positif pelanggan sesuai dengan ketiga hal tersebut. Mempertahankan pelanggan setia merupakan langkah kritis untuk kesuksesan jangka panjang suatu bisnis. Pelanggan setia cenderung memberikan kontribusi lebih besar terhadap pendapatan, mempromosikan bisnis kepada orang lain, dan memberikan dukungan stabil.
Analisis Operasional Hotel Pada Food and Beverage Departement Section Kitchen di Paprika Restaurant The Phoenix Hotel Yogyakarta Sulistiono; Sawung Gumawang Sinastriyo
JURNAL NUSANTARA Vol 7 No 2 (2024): Edisi 14 Sep 2024
Publisher : AKPARDA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63986/nsn.v7i2.92

Abstract

Dalam menjalankan operasional hotel diharuskan setiap personel memiliki pengetahuan (knowledge) dan keterampilan (skil) yang baik dan profesional, karena berbagai layanan hotel diketahui merupakan pekerjaan yang tergolong rumit sehingga menuntut adanya berbagai keterampilan operasional seperti mengelola penyediaan layanan makanan, minuman, dan akomodasi serta memastikan standar kualitas layanan sesuai dengan harapan tamu. Tujuan dari penelitian ini berusaha untuk menemukan solusi dari permasalahan terkait faktor penyebab dan dampak dari kegegalan operaional kitchen utensil di Paprika Restaurant The Phoenix Hotel Yogyakarta. Dari hasil penelitian menunjukkan bahwa penggunaan kitchen utensil di Paprika Restaurant The Phoenix Hotel Yogyakarta sudah berjalan sesuai dengan prosedur, namun demikian masih terdapat beberapa faktor yang menjadi penyebab kesalahan operasional kitchen utensil maupun kitchen equipment, antara lain disebabkan oleh faktor sumber daya manusia dan kondisi peralatan (kitchen equipment) yang ada. Sebagai solusi dari temuan tersebut direkomendasikan tindak lanjut bagi perbaikan kinerja operasional di Paprika Restaurant The Phoenix Hotel Yogyakarta yaitu melakukuan rekrutment staf secara profesional, meningkatkan program pelatihan (training), dan meningkatkan perawatan dan melakukan pengadaan peralatan (kitchen equipment) untuk menjamin efektifitas dan efisiensi operasional hotel terutama pada section kitchen.
Pengaruh Rasio Keuangan Terhadap Harga Saham (Studi Pada Perusahaan Sektor Pertambangan Minyak Yang Terdaftar Di Bursa Efek Indonesia Tahun 2014-2018) Sulistiono; Bambang Sugeng Dwiyanto
Journal of Tourism and Economic Vol. 4 No. 2 (2021): Edisi 8 Des 2021
Publisher : STIE Pariwisata API Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36594/jtec/hj4dda06

Abstract

Stock price fluctuations are natural and almost occur in all companies in various sectors, including companies in the oil mining sector so that price changes affect the company's financial performance and stock prices which can be analyzed fundamentally using financial ratios to aspects in the financial statements. The framework of this research is to analyze the effect of financial ratios on stock prices. The population and sample used are oil mining sector companies listed on the Indonesia Stock Exchange 2014-2018. The sampling method used is purposive sampling or judgmental sampling. Sources of data used are secondary data in the form of financial statements. The tool used for data collection is through the method of observation and analysis of the company's financial statements. The results showed, based on the t test value, stock prices were positively influenced by Return on Equity (ROE), Book Value (BV) and Price to Book Value (PBV), while negatively influenced by Debt To Equity Ratio (DER) and Net Profit. Margins (NPM). Based on the F test value, stock prices are positively influenced by ROE, DER, NPM, Earnings Per Share (EPS), BV, and PBV. Based on the coefficient of determination test (R2), stock prices are strongly influenced by ROE, DER, NPM, BV, and PBV by 91.5% and influenced by other variables by 8.5%.
Pengaruh Disiplin, Kompetensi Dan Kinerja Karyawan Terhadap Kepuasan Pelanggan PT.Bank Perkreditan Rakyat Shinta Daya Yogyakarta Sulistiono; Hendrajaya; Sapto Supriyanto; Suitbertus Fajar Nugraha; JB Herimahadi; Agatha
Journal of Tourism and Economic Vol. 7 No. 1 (2024): Edisi 13 Jun 2024
Publisher : STIE Pariwisata API Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36594/jtec/fv588f94

Abstract

Bank Perkreditan Rakyat (BPR) is one of the formal Microfinance Institutions (LKM). From the function of human resource management (HRM), to realize BPRs can become banks that play an important role in the economic development process, one of which is through institutional strengthening, namely by improving the quality of human resources including discipline, competence, and employee performance to improve the quality of bank services to customers. and to strengthen good corporate governance (GCG). The purpose of this study was to determine the effect of discipline, competence and employee performance on customer satisfaction at PT. People's Credit Bank Shinta Daya Yogyakarta. Based on the results of data analysis, it can be concluded that: partially employee discipline has a positive and significant effect on customer satisfaction; Employee competence has a negative and significant effect on customer satisfaction; Employee performance has a positive and significant effect on customer satisfaction; and simultaneously Discipline, Competence and Employee Performance have a positive and significant effect on customer satisfaction.
Characterization of soil pathogenic fungi in the rhizosphere of siwalan palm (Borassus flabellifer L.) Nurtjahyani, Supiana Dian; Sulistyaningrum, Heny; Sulistiono; Amin, Mochamad; Tegar Kurnia, Dwi; Dhiaulhaq, M. Rafi; Mustofa, Ali
Edubiotik : Jurnal Pendidikan, Biologi dan Terapan Vol. 10 No. 02 (2025): Edubiotik : Jurnal Pendidikan, Biologi dan Terapan
Publisher : Biology Education Department, Universitas Insan Budi Utomo, Malang, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33503/ebio.v10i02.2156

Abstract

Soil-borne fungal pathogens represent a persistent threat to plant health due to their ability to colonize the rhizosphere and infect root systems, yet information on their diversity in non-industrial palm species remains limited. Siwalan (Borassus flabellifer L.) is a drought-tolerant palm of ecological and socio-economic importance, but its rhizospheric fungal communities have not been systematically characterized. This study aimed to (1) isolate soil-borne fungi from the rhizosphere of siwalan and (2) identify potential pathogenic fungi based on macroscopic and microscopic morphological characteristics. Rhizosphere soil samples were collected at depths of 5–20 cm and processed using the soil dilution plate method. Fungal isolates were cultured on potato dextrose agar (PDA), purified through subculturing, and identified using colony morphology and microscopic structures observed through slide culture and lactophenol cotton blue staining. Data were analyzed descriptively by comparing fungal traits with standard taxonomic determination keys. Five soil-borne fungal taxa were successfully isolated and identified, namely Aspergillus flavus, Trichoderma longibrachiatum, Aspergillus oryzae, Aspergillus caelatus, and Aspergillus niger. The isolates exhibited distinct differences in colony pigmentation, growth rate, hyphal structure, vesicle morphology, and conidial characteristics. Among them, A. niger showed the fastest radial growth and highest sporulation intensity, whereas T. longibrachiatum and A. oryzae exhibited relatively slower growth. These morphological variations indicate functional diversity and differing adaptive strategies among fungi inhabiting the siwalan rhizosphere. This study provides the first systematic morphological baseline of soil-borne fungi associated with the rhizosphere of B. flabellifer. The findings contribute novel information on fungal diversity in an underexplored palm species and highlight the importance of early fungal characterization as a foundation for future molecular identification, pathogenicity testing, and the development of sustainable disease management strategies for siwalan cultivation systems.
Pelatihan Bertanam Sayuran dengan Teknik Vertikultur pada Paguyuban Wali Murid Raudhotul Athfal Thoriqul Falah Nuraida, Dede; Hartati Wulandari, Tabitha Sri; Nurtjahyani, Supiana Dian; Sulistiono
Jurnal Pemberdayaan Masyarakat Vol 8 No 1 (2023): Mei
Publisher : Direktorat Penelitian dan Pengabdian kepada Masyarakat (DPPM)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21067/jpm.v8i1.7509

Abstract

Raudhotul Athfal (RA) Thoriqul Falah is located in Talang Kembar Village. Mothers in Talang Kembar Village are generally unproductive housewives, so there needs to be empowerment to be more productive. The purpose of this training is to provide skills for the parents of the RA Thoriqul Falah Student, in making gardening places using vertical culture, making media, as well as selecting and planting seeds. This training activity is carried out in 2 methods, namely socialization about verticulture, and practice. The socialization method was carried out in the RA meeting room, while the practice was carried out in the school yard. The vertical planting is made from used mineral water bottles and paralon. The vegetables used were lettuce, pokcoy, and celery grown in a mixture of soil, husk and manure in a ratio of 2:1:1. Questionnaire given to all participants to find out the participants' interest in applying this technique. The results of this training showed that all participants were able to make vertical planting. All participants were able to make a composition of planting media, and were able to select and plant seeds. The results of the questionnaire showed that 90% of the participants were interested in applying this technique.
Penguatan Kompetensi Literasi Numerasi Materi Sistem Saraf dengan Menggunakan LKPD Berbasis Model Pembelajaran ASICC Anggi Junita Sari, Anggi Junita Sari; Wiwik Widayati; Awaludin; Cicilia Novi Primiani; Sulistiono; Poppy Rahmatika Primandiri
BIOLOVA Vol. 7 No. 1 (2026): Volume 7 Nomor 1 Maret Tahun 2026
Publisher : Universitas Muhammadiyah Metro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24127/biolova.v7i1.9549

Abstract

Tujuan penelitian ini adalah untuk menguatkan kompetensi literasi numerasi peserta didik dengan menggunakan Lembar Kerja Peserta Didik (LKPD) berbasis model pembelajaran ASICC pada materi sistem saraf jenjang SMA. Pengembangan LKPD dilakukan dengan Design Research tipe Development Study yang meliputi tahapan preliminary dan formative evaluation mengacu pada formative evaluation Tessmer yang terdiri dari 5 tahap yaitu self evaluation, expert review, one-to-one, small group, dan field test. Penelitian dilaksanakan di SMA Negeri 1 Prambon, Kabupaten Nganjuk selama 6 bulan. Desain LKPD di vaildasi oleh validator ahli dan validator praktisi melalui Forum Group Discussion (FGD). Hasil validasi oleh validator ahli diperoleh 87% dan 93% dengan kategori sangat valid, selanjutnya hasil dari validator praktisi diperoleh 80% dengan kategori valid. Kemudian, hasil uji kepraktisan oleh guru dan peserta didik menggunakan instrumen kepraktisan diperoleh 80% dari guru dengan kategori praktis, 81% peserta didik dengan kategori sangat praktis, dan 19% peserta didik dengan kategori praktis. Data yang diperoleh dari penelitian ini skor pre-test 43,96% dan skor post-test 83,36% yang menunjukkan adanya peningkatan. Hasil penelitian menunjukkan bahwa penggunaan LKPD berbasis model pembelajaran ASICC pada materi sistem saraf valid dan layak digunakan untuk menguatkan kompetensi literasi numerasi peserta didik, karena dinyatakan sangat valid oleh vaildator ahli dan valid oleh validator praktisi, dan dinyatakan praktis oleh guru dan peserta didik, serta dapat meningkatkan kompetensi literasi numerasi peserta didik.