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All Journal Seminar Nasional Aplikasi Teknologi Informasi (SNATI) Techno.Com: Jurnal Teknologi Informasi PROCEEDING IC-ITECHS 2014 Jurnal RESTI (Rekayasa Sistem dan Teknologi Informasi) JIKO (Jurnal Informatika dan Komputer) AKSIOLOGIYA : Jurnal Pengabdian Kepada Masyarakat International Journal of New Media Technology JURTEKSI JIPI (Jurnal Ilmiah Penelitian dan Pembelajaran Informatika) JOISIE (Journal Of Information Systems And Informatics Engineering) bit-Tech Jurnal JTIK (Jurnal Teknologi Informasi dan Komunikasi) JIKA (Jurnal Informatika) Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Jurnal Computer Science and Information Technology (CoSciTech) Infotech: Jurnal Informatika & Teknologi Jurnal Sosial dan Teknologi IICS Jurnal Impresi Indonesia Jurnal Pengabdian Masyarakat - Teknologi Digital Indonesia SWARNA SmartComp Jurnal Informatika: Jurnal Pengembangan IT Jurnal Penelitian Pendidikan Indonesia JGGAG (Journal of Games, Game Art, and Gamification) Jurnal Abdimas BSI: Jurnal Pengabdian Kepada Masyarakat Jurnal Repositor
Nuryasin, Ilyas
Universitas Muhammadiyah Malang
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences Other

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Journal : bit-tech

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Optimizing Internship Registration Process Using a Business Process Reengineering Approach Muhammad Syifa Mubarok; Ilyas Nuryasin
bit-Tech Vol. 8 No. 1 (2025): bit-Tech
Publisher : Komunitas Dosen Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32877/bt.v8i1.2527

Abstract

The internship registration process at the Malang City Religious Court is still conducted manually, resulting in various administrative problems such as long processing times, risk of data input errors, and inefficient communication flows. These issues conflict with the principles of modern public service, which emphasize efficiency, transparency, and technology-based accessibility. This study aims to optimize the internship registration process by applying the Business Process Reengineering (BPR) approach, which involves fundamentally redesigning business processes to achieve significant improvements in performance. The approach is supported by ESIA (Eliminate, Simplify, Integrate, Automate), a technique focused on eliminating non-value-added activities, simplifying procedures, integrating fragmented processes, and implementing digital automation. This research employs a qualitative case study method involving field observations and in-depth interviews with administrative staff. The current workflow is modeled using Business Process Model and Notation (BPMN), and process performance is measured using throughput efficiency the ratio of value-added activity time to total process duration. The results reveal that the initial manual process, consisting of 38 activities with a total time of 209 minutes, was successfully transformed into a streamlined digital process with only 12 steps and a total duration of 168 seconds. Throughput efficiency increased significantly from 52.15% to 100%. In conclusion, the digitization of the internship registration process using BPR and ESIA has significantly enhanced administrative efficiency. This study contributes a replicable digital system model suitable for non-litigation public services in religious courts and enriches the BPR literature by introducing its application in public sector services rooted in religious legal institutions.
Optimizing Public Information Dispute Resolution Through Digital Business Process Reengineering Strategies Muhammad Rafid Mursyaday Putra Satria; Ilyas Nuryasin
bit-Tech Vol. 8 No. 1 (2025): bit-Tech
Publisher : Komunitas Dosen Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32877/bt.v8i1.2572

Abstract

This study applies Business Process Reengineering (BPR) combined with digital document management to improve the efficiency of public information dispute resolution at the Ministry of Religious Affairs in Batu City, Indonesia. It identifies key inefficiencies in manual workflows, such as document sorting, verification, and archiving, which slow service delivery and reduce accuracy. By redesigning processes to eliminate non-value-adding steps and integrating automation via a web-based dashboard for real-time monitoring, the study achieves significant operational improvements. Using ASME-standard process mapping and throughput efficiency testing—a rigorous quantitative approach rarely employed in public sector BPR evaluations—the research measures process performance objectively. Results show throughput efficiency increased from 37.32% to 69.43%, with substantial reductions in processing time, enhanced document accessibility, and strengthened information security. Automated workflows reduce human error and improve traceability in dispute handling. The novelty of this study lies in its methodological integration of engineering standards with public administration reform and its practical application of digital BPR in a complex, bureaucratic Indonesian government context. This provides robust empirical evidence on how digital transformation synergized with BPR can enhance transparency, responsiveness, and service quality in public dispute management. The findings offer valuable insights for governmental institutions aiming to modernize administrative procedures, improve accountability, and align operational performance with citizen expectations in the digital era.
Co-Authors Abdul Fadlil Abdullah Faqih Septiyanto Adam Pamungkas Ramadhan Adam Pamungkas Ramadhan Adi Bagus Setiawan Adi Bagus Setiawan Agus Satria Adhitama Ahmad Hidayat Ahmad Hidayat Ahmad Naufal Ahmad Raihan Djamarullah Ahmad Ridhani Ahmad Shobrun Jamil Aisya Aura Akhmad Yusuf F Akhmad Yusuf Fadli Akhyar Basyir Akrom, Akrom Aldiensyah Aldy Satria Gumilar Aldy Satria Gumilar Alfian Permana Putra Amarul Akbar Aminuddin Aminuddin Aminuddin Aminuddin Aminuddin Aminuddin Aminuddin Aminudin Aminudin Aminudin Aminudin Aminudin Muhibbullah Andini Wilda Ananda Angga Fadhil Maulana Arinta Rezty Wijayaningputri Ayu Siska Yuana Ayu Siska Yuana Bagus Ivan Setyawan Bagus Prasetya Barid Albab Bashor Fauzan Muthohirin Basri Basren Benny Indriawan Priatmaja Briansyah Setyo Wiyono Budiman Hamsyurah Burhanuddin Burhanuddin Chandranegara, Didih Rizki Christian Sri Kusuma Aditya Christian Sri Kusuma Aditya Christian Sri Kusuma Aditya Dana Heris Ardianzah Dana Heris Ardianzah Dewi Aprilitasari Dewi Aprilitasari Dhany Dwi Kurniawan Dhian Jois Dhyka Mahendra Putra Diah Jois Didih Rizki Chandranegara Didih Rizki Chandranegara Didit Aditya Dipa Maulana Rifqi W. Dipa Maulana Rifqi Wicaksana Dwi Agustian Dwi Agustin Dwi Sandy Putra Eko Budi Cahyono Elsandy Wirahadi Kusumah Event Rifki Pratiwi Evi Dwi Wahyuni Fadhilah Akbar Fajarisma Asfiana Putri Fajrur Rahman Suprapto Fajrur Rahman Suprapto Fakhruddin Alamsyah Faridho Fajar Rozaqi Faridho Fajar Rozaqi Fauzan Ishlakhuddin Ferdi Rahmansyah Fiqri Azmi Fachir Fiqri Azmi Fachir Firmansyah Firmansyah Frengky Prastyo Galih Wasis Wicaksono Gilang Permana Gita Indah Marthasari Hafizh Salsabila Pradana Haikal Wachfiyulloh Haismansyah Abdillah Handy Reza Alffanda Hardianto Wibowo Hariyady Hariyady Hariyady Hariyady Harizal Iqmal Hasan Herliyanto Dwi Purnomo Syamsi Hidayaturrahman Hidayaturrahman I'anatut Thoifah Ikhsanul Putra Insiyatul Iftitah Ismail Wahyu Fadilah Izuddin Karim Jahsy, Ibnu Jody Yuantoro Karima Maydina Yanti Luqman Hakim M Artabah Muchlisin M. Isnainur Hidayatullah M. Isnainur Hidyatullah Maskur Maskur Maskur, M Moch Hadiyatullah Moch Rizky Wibowo Moch. Rizky Wibowo Moch. Rosid Noviansyah Moh. Taufiq Hidayat Muchsin Bin jafar Al Hamid Muhammad Alfiannur Muhammad Arvanda Fildza Aliffa Putra Muhammad Daffa Muhammad Figo Almadany Muhammad Hafiz Habani Nelwan Hafiz Muhammad Ilham Muhammad Ilham Muhammad Iqbal Muhammad Iqbal Muhammad Irfan Fachrulrozy Hakim Muhammad Prayuda Riansyah Muhammad Rafid Mursyaday Putra Satria Muhammad Rifki Yohandy Muhammad Robby Fathuda Muhammad Robby Fathuda Muhammad Syifa Mubarok Muhammad Syofi Azmi Muhammad Syofi Azmi Muhammad Ulfi Muhammad Virgiawan Muhammad Zain Iqbal Muzakki Murtyas Galuh Danawati Mutiara Titani Nabil Ihza Ambariyono Nizarullah Himawan Nizarullah Himawan Nur Hayatin R. Imam Babus Salam Rachda Dewi Rachmada Zhidan Firmasnyah Rafiatul Husna Rama Haryamadha Rama Haryamadha Rayhan Putra Fajar Ridha Akbari Rifqi Aflah Naufal Firmansyah Riki Rizki Nur Shidiq Risca Amellia Riswandi Meifi Mardani Rizky Githa Hidayat Rizky Githa Hidayat Romy Hendik Prasetyo Romy Hendik Prasetyo Roudla Tul Jannah Roudla Tul Jannah Roy Inzaqhi Saputra S, Vinna Rahmayanti Sahnaz Faradiba Taslim Sahnaz Faradiba Taslim Said imam Baihaqqi Saiful Amien Sandy Young Sandy Young Satria Yudha Pratama Septa Hariyanto Septa Hariyanto Shintya Budianti Shintya Budianti Shofiyah Sri Juniyanti Sumadi, Fauzi Dwi Setiawan Syadqomullah, Dikky Syarif Aditya Dharmawan Teduh Dirgahayu Thoat Stiawan Tuti Karen Tia Tuti Tia Ulum Fadhlur Rohman Vico Pratama Fajareno Vindo Widi Tiarno Vindo Widi Tiarno Vinna Rahmayanti Wahyu Andhyka Kusuma Waliyyullah Mufid Waliyyullah Mufid Wicaksono, Galih Wasis Wildan Suharso Wildan Suharso Wiyono, Briansyah Setio Yudi prayudi Yufis Azhar Zamah Sari Zulvan Farhan