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Journal : Nuances of Indonesian Language

Kesalahan Berbahasa pada Bahasa Melayu di Thailand dan Solusinya dalam Perspektif Hasil Studi di Indonesia Sulaiman Saha; Rusdhianti Wuryaningrum
Nuances of Indonesian Language Vol 2, No 2 (2021)
Publisher : PPJB-SIP (Perkumpulan Pengelola Jurnal Bahasa dan Sastra Indonesia serta Pengajarannya).

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (312.766 KB) | DOI: 10.51817/nila.v2i2.107

Abstract

This study is conducted to answer Language errors in Malay and their solutions. This study deals with difficulties coped by the teachers in planning, conducting and evaluating the learning.  Methods of  collection data  using the interview method. The technique of data analysis is done by using reduction, presentation, conclusion drawing and data verification. The amount research respondents are around 8 people, namely the teachers at Tadika Al-Hidayah Bendang Jerambung, Southern Thailand. Based on the results of the study, it shows that there are still language errors in Malay, such as the use of the word contamination of the Patani area in Malay, the illogical use of sentences, the use of inappropriate punctuation marks, and errors in the use of prepositions. The factors that cause language errors in Malay are the lack of literacy activities, the habit of using everyday language, the lack of seriousness in learning time in class, and the Malay language learning curriculum cannot fulfill. Based on the perspective of learning in Indonesia, the solutions that can be offered are the implementation of the School Literacy Movement, the preparation of good learning plans, and the application of text-based learning.
Prinsip Kesantunan Berbahasa dalam Interaksi antara Customer service dengan Pelanggan PT KAI Alvinanda Pentasani; Rusdhianti Wuryaningrum; Anita Widjajanti
Nuances of Indonesian Language Vol 2, No 1 (2021)
Publisher : PPJB-SIP (Perkumpulan Pengelola Jurnal Bahasa dan Sastra Indonesia serta Pengajarannya).

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (405.275 KB) | DOI: 10.51817/nila.v2i1.61

Abstract

The purpose of this study is to describe the principle of politeness in the interaction between customer service and PT KAI's customers clearly naturally. This type of research is descriptive using a qualitative research design. The data in this study are in the form of speech segments and context which are included in the principles of politeness. The research data were collected using observation or observation techniques, listening techniques, and note taking techniques. The results showed that four principles were found, namely the principle of protection, the principle of profit, the principle of discipline, and the method of delivery. Based on the results and discussion, it can be concluded that the principle of politeness in language is clearly realized in customer service interactions with customers of PT KAI.