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Journal : Jurnal Manajemen Pendidikan

MANAJEMEN MUTU TERPADU DALAM PERSFEKTIF AL-QUR’AN DAN TOTAL QUALITY MANAGEMENT Mahmudah, Mahmudah; Jasiah, Jasiah; Dakir, Dakir
Jurnal Manajemen Pendidikan Vol. 10 No. 2 (2025): Regular Issue
Publisher : STKIP Pesisir Selatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34125/jmp.v10i2.535

Abstract

Total Quality Management (TQM) is a management approach that emphasizes continuous quality improvement by involving all elements within an organization. The primary goal of TQM is to meet or exceed customer expectations through consistent enhancement of processes, products, and services. In the Islamic context, the concept of quality also receives special attention, as reflected in the teachings of the Qur'an, which emphasize the importance of ihsan (excellence) in every aspect of life. This study aims to examine the relationship between TQM principles and the values taught in the Qur'an, as well as their implications for organizational management, particularly in the context of Islamic education.​ The research method employed is a literature review, analyzing various relevant sources from both modern management perspectives on TQM and the teachings of the Qur'an. The analysis is conducted by comparing and integrating TQM principles with Qur'anic teachings to identify alignments and their implications in management practices.​ The findings indicate that the main principles of TQM, such as customer focus, total employee involvement, process-based approach, continuous improvement (Kaizen), and fact-based decision making, align with the values taught in the Qur'an. For instance, the concept of ihsan in the Qur'an encourages Muslims to perform at their best, which is in line with the principle of quality improvement in TQM.​
STANDAR MUTU PENDIDIK DAN TENAGA KEPENDIDIKAN MADRASAH/PESANTREN/PT/PTKIN: IMPLEMENTASI DAN PROBLEMATIKA Nordianingsih, Meltani; Dakir, Dakir
Jurnal Manajemen Pendidikan Vol. 10 No. 2 (2025): Regular Issue
Publisher : STKIP Pesisir Selatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34125/jmp.v10i2.547

Abstract

This article aims to analyze the quality standards for educators (teachers, lecturers, ustadz/ustadzah) and educational staff (administrative staff, lab assistants) in Islamic educational institutions, such as madrasah, pesantren, Higher Education Institutions (HEIs), and State Islamic Religious Colleges (PTKIN). Using a qualitative approach with literature studies and policy analysis, this research examines the implementation of quality standards regulated by national (Ministry of Education and Ministry of Religious Affairs regulations) and local policies, as well as the problematics encountered in the field. The findings reveal that although quality standards—covering academic qualifications, pedagogical and professional competencies, and integration of Islamic values—have been clearly formulated, their implementation still faces challenges, including regional disparities in educator quality, limited funding, resistance to modern management systems, and overlapping regulations. Case studies in madrasah, pesantren, and PTKIN highlight that quality improvement requires synergies between continuous training, technology adoption, and adaptation to local wisdom. This article recommends the need for more inclusive policies, sustainable funding, and strengthened inter-institutional collaboration to optimize quality standards in the globalization era.