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Journal : Scientific Journal of Informatics

User Experience Improvement (MSMEs and Buyers) Mobile AR Using Design Thinking Methods Dwiyanasari, Desty; Nurhayati, Oky Dwi; Surarso, Bayu; Nugraheni, Dinar
Scientific Journal of Informatics Vol. 12 No. 2: May 2025
Publisher : Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/sji.v12i2.24088

Abstract

Purpose: This research aims to improve the User Experience (UX) of Augmented Reality (AR) mobile applications for MSMEs and buyers through the Design Thinking method. This research solves the problem of suboptimal UX in AR-based mobile applications. This study hypothesizes that the application of Design Thinking can result in significant improvements in the UX of AR mobile applications, which is evidenced by an increase in heuristic evaluation scores. Methods: The Design Thinking approach (Empathize, Define, Ideate, Prototype, Test) is implemented. Data were collected through interviews, observations, and heuristic evaluation questionnaires. Result: Initial heuristic testing showed several usability problems in the developed AR mobile applications, such as Help and Documentation (H10), Recognition Rather than Recall (H6), and Error Prevention (H5). After the application of the Design Thinking method and design iteration, the heuristic testing showed that the results of the evaluation comparison before and after the improvement showed a high effectiveness of the corrective actions taken, with an average decrease in severity score of 37% based on the Nielsen scale (0–4), indicating that the most critical and major issues were successfully reduced to cosmetic or minor levels. Novelty: This research contributes in the form of a practical framework to improve the UX of AR mobile applications for MSMEs and buyers by utilizing the Design Thinking method. The results of this research can be a reference for developers in designing user-friendly AR mobile applications.
Elementary School Accreditation Assessment Using Fuzzy Tsukamoto and SMARTER Method Rahmawati, Nurhita; Nurhayati, Oky Dwi; Surarso, Bayu
Scientific Journal of Informatics Vol. 12 No. 4: November 2025
Publisher : Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/sji.v12i4.30729

Abstract

Purpose: The primary objective of this study is to develop and validate an Elementary School Accreditation Evaluation Model that is both measurable and fair. The proposed model integrates the Fuzzy Tsukamoto method to calculate and consistently generate the final score of each alternative, and the SMARTER method to produce a prioritized ranking that serves as a practical guide for schools in their efforts to improve and strengthen quality. Methods: This study integrates the Fuzzy Tsukamoto method to process numerical data through a rule-based inference mechanism. Simultaneously, the SMARTER method is employed to systematically assign weights to each criterion and sub-criterion using the Rank Order Centroid (ROC) approach. The evaluation is carried out on 16 alternatives based on four main criteria. The research data are derived from the IASP 2020 instrument issued by BAN-S/M, which serves as the official accreditation standard for schools and madrasahs in Indonesia. Result: The developed structured assessment model proved effective. Through ROC weighting, Criterion K1 was identified as the main determining factor (0.611). System validation using Fuzzy Logic showed a high level of consistency (87.5% agreement) with the manual assessor's decisions, confirming the model's accuracy in replicating assessments based on data triangulation. The SMARTER ranking provides targeted recommendations, placing Alternatives A13, A2, A7, and A8 as standards to be maintained, while pointing to A3 as the priority for immediate improvement. Novelty: This study offers a novel approach by integrating the Fuzzy Tsukamoto and SMARTER methods within the context of primary school accreditation a combination that has been rarely explored in previous research. The proposed model not only generates evaluation scores but also produces a ranking system that can serve as a reference for school evaluation.
Co-Authors A. Nafis Haikal Adi Wibowo Adi Wibowo Agus Subagio Ahmad Abdul Chamid Ahmad Aviv Mahmudi Aldi Setiawan, Aldi Alfajri, Willy Bima Ali Bardadi Anak Agung Gede Sugianthara Andi Setiabudi, Nur Antariksa, Muhammad Deagama Surya Arief Hidayat Aris Puji Widodo Aris Sugiharto Aslam Fatkhudin Aulia, Lathifatul Badieah Assegaf Bambang Irawanto Beta Noranita Budi Warsito Budi Warsito Budi Warsito Che Pee, Ahmad Naim Dedy Kurniadi Dinar Mutiara Kusumo Nugraheni Dwi Putri Handayani Dwiyanasari, Desty Edwin Setiawan Eko Adi Sarwoko Eko Sediyono Etna Vianita Fajar Nugraha Fra Siskus Dian Arianto Ghufron Ghufron Harjito - Henny Indriyawati Imam Tahyudin Indah Jumawanti Irfan Santiko I’tishom Al Khoiry Jatmiko Endro Suseno Jumawanti, Indah Jumawanti, Indah Juwanda, Farikhin Khoerunnisa, Selvi Fitria Khusnah, Miftakhul Laily Rahmania, Laily Lili Rusdiana, Lili LM Fajar Israwan, LM Fajar Lucia Ratnasari Masruroh, Fitriana Maunah, Uun Migunani Migunani Muhammad Haris Qamaruzzaman Muhammad Nasrullah Muhammad Sam'an Mustafid Mustafid Mustaqim Mustaqim Mustaqim Mustaqim, Mustaqim Nugraheni, Dinar Oky Dwi Nurhayati Pukky Tetralian Bantining Ngastiti Puspita, Yuanita Candra Putri, Aina Latifa Riyana Putri, Nitami Lestari Putut Sriwasito Rachmat Gernowo Ragil Saputra Ragil Saputra Rahmat Gernowo Rahmawati, Nurhita Ratri Wulandari Rezki Kurniati, Rezki Robertus Heri Sulistyo Utomo Saputra, Ragil Satriani, Rineka Brylian Akbar Siti Alfiatur Rohmaniah St. Budi Waluya Sugiyamto Sugiyamto, Sugiyamto Sulastri Daruni Sulistiyo, Budi Suryono Suryono Suryono Suryono Suryono, Suryono Susi Hendartie Susilo Hariyanto sutimin sutimin Sutrisno, Sutrisno Sutrisno, Sutrisno Syibli, Mohammad T Indriastuti . Titi Udjiani SRRM Tri Retnaningsih Soeprobowati Uswatun Khasanah Vianita, Etna Wahyul Amien Syafei Wicaksono, Mahad Zainal Arifin Hasibuan