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All Journal Jurnal Kebijakan Publik Ilmu Administrasi Publik Jurnal Ilmu Sosial dan Humaniora Jurnal Transportasi Journal of Indonesian Economy and Business JPBM (Jurnal Pendidikan Bisnis dan Manajemen) JURNAL KOLABORASI Jurnal Manajemen Pelayanan Publik Jurnal Administrasi Publik : Public Administration Journal Jurnal Pendidikan Ekonomi & Bisnis Matra Pembaruan: Jurnal Inovasi Kebijakan Jurnal Bina Praja International Research Journal of Business Studies (E-Journal) Journal of Economic, Bussines and Accounting (COSTING) Jurnal Ilmu Administrasi Negara (JUAN) Public Inspiration : Jurnal Administrasi Publik Aptisi Transactions on Technopreneurship (ATT) Management Studies and Entrepreneurship Journal (MSEJ) Jurnal Ilmiah Kesehatan Masyarakat : Media Komunikasi Komunitas Kesehatan Masyarakat Monas: Jurnal Inovasi Aparatur Coopetition : Jurnal Ilmiah Manajemen Indonesian Journal of Islamic Economics and Business BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi Golden Ratio of Mapping Idea and Literature Format Golden Ratio of Social Science and Education Golden Ratio of Auditing Research Journal of International Conference Proceedings Journal Publicuho Jurnal Keamanan Nasional Journal of Social Work and Science Education International Research Journal of Business Studies Jurnal Ilmiah Administrasi Publik Jurnal Ilmiah Kebijakan Hukum
Rachma Fitriati
Department Of Administrative Sciences, Faculty Of Social And Political Sciences, Universitas Indonesia
Religion Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Public Health Social Sciences Transportation Other

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Collaborative Governance of Coral Reef Management and Rehabilitation in Tsunami Disaster Mitigation Efforts Dodi Robby Hari Ismanto; Rachma Fitriati
Jurnal Ilmiah Ilmu Administrasi Publik Vol 10, No 1 (2020)
Publisher : Program Pascasarjana Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (879.2 KB) | DOI: 10.26858/jiap.v10i1.14055

Abstract

The tsunami is the biggest threat to countries around the world tectonic plates and the ring of fire, including Indonesia. The impact of economic losses and heavy casualties made the tsunami worth watching out. Ecosystem-based tsunami disaster mitigation efforts are deemed necessary, considering that 2/3 of Indonesia consists of the sea. The coral reef is one of the coastal ecosystems that can reduce tsunami waves by up to 50% before it hits coastal areas. However, the current condition of coral reefs is very alarming due to the actions of irresponsible humans. Collaboration between stakeholders is needed to carry out ecosystem-based tsunami disaster mitigation efforts. Collaborative governance becomes an essential issue in efforts to build and improve services in the public sector by involving all relevant stakeholders. The sectoral ego of the stakeholders is no longer relevant to be maintained because each actor has their strengths and weaknesses. Collaboration between actors framed in a collaboration platform by having a principled engagement, shared motivation, and collective capacity will produce better results.
Inovasi Kolaboratif pada Kepemimpinan Bapa Raja dalam Masa Krisis COVID-19 di Bumi Raja-Raja Marsanty, Dea Alita; Fitriati, Rachma
Matra Pembaruan: Jurnal Inovasi Kebijakan Vol 7 No 2 (2023)
Publisher : Research and Development Agency Ministry of Home Affairs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21787/mp.7.2.2023.137-150

Abstract

The massive and rapid spread of the COVID-19 virus has become a terrible terror for the world community. Various literatures prove the importance of leaders at the lowest level of government (: village heads) as the front guard to break the chain of COVID-19 spread. In Maluku Province, Bapa Raja is not only a traditional leader and community leader who is highly respected by the village community because he was successfully elected through the Village Head Election (Pilkades) mechanism, but also, Bapa Raja must have a royal or sultanate lineage. This study analyzes the collaborative innovation approach to Bapa Raja leadership during the COVID-19 crisis in Maluku Province, known as Bumi Raja-Raja. The research method used a qualitative approach with data collection techniques of observation, literature study, FGDs, and in-depth interviews in 2020-2023. The results showed that Bapa Raja has succeeded in becoming the prominent driving figure in the village in presenting relevant and practical innovations in handling COVID-19 in Maluku Province through integrating, finding, defending, and triggering innovations. Collaborative solid innovation between the government and various stakeholders and active community participation based on local wisdom is the key to success in facing the challenges of the COVID-19 pandemic. This study recommends that the Central Government cq, the Ministry of Home Affairs, make Bapa Raja a role model for other regions due to the success of public services through a collaborative innovation approach in handling the COVID-19 disaster.
Tata Kelola Digital Layanan Lalu Lintas Jalan Tol di Indonesia: Studi Aplikasi Travoy Jasa Marga Setiawan, Mohamad Agus; Hartoyo; Seminar, Kudang Boro; Sartono, Bagus; Fitriati, Rachma
Matra Pembaruan: Jurnal Inovasi Kebijakan Vol 8 No 1 (2024)
Publisher : Research and Development Agency Ministry of Home Affairs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21787/mp.8.1.2024.1-16

Abstract

Digital transformation has transformed the governance approach into digital governance, essential in improving performance and service quality in various sectors, including the toll road industry. This article explores the implementation of digital governance in toll road traffic services in Indonesia. The research method uses a qualitative approach with data collection techniques through observation, literature studies, focus group discussions, and in-depth interviews with a study time of six (6) months from September 2023 to February 2024. The study results show that toll road users face various problems in toll road traffic services in Indonesia, such as severe traffic congestion, over-capacity rest areas, dirty toilets, lack of gas station facilities, and lack of information about congestion points and alternative routes. As an Indonesian state-owned enterprise engaged in toll road operations, PT. Jasa Marga Tbk. launched the Travoy application to provide practical solutions for toll road users to get the necessary information services, facilitate the search for rest areas, and reduce congestion by managing traffic distribution. The study results confirm the importance of continued investment in digital technology and effective data processing to ensure the satisfaction and convenience of future toll road users.
Reinforcement the Role of the Health Industry of the Army in the Framework of Increasing the Standard of Service and Community Health Hutajulu, Ruby Wirawan; Fitriati, Rachma
Journal of Social Work and Science Education Vol. 4 No. 3 (2023): Journal of Social Work and Science Education
Publisher : Yayasan Sembilan Pemuda Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52690/jswse.v4i3.477

Abstract

The COVID-19 pandemic has become a global health crisis resulting in a large enough need for medicines, vitamins and vaccines, causing people and governments around the world including Indonesia to panic about their availability on the market. Puskesad as the central implementing agency of the TNI-AD according to its main task is to carry out all efforts relating to the development of the health of soldiers, PNS TNI-AD and their families and TNI-AD Units in order to support the duties of the TNI-AD, to carry out these tasks carry out the main function called as health support and health services are also called upon to help solve current health problems. The purpose of this research is to answer how to strengthen the role of the TNI-AD health industry in order to improve the health standard of soldiers and the public. This research method uses a qualitative research design with descriptive analysis. The results of this research are strengthening the role of the TNI-AD health industry through policies, planning and development, strengthening personnel, strengthening budgets, and strengthening marketing. The conclusion from this research is that to achieve this strengthening, a change in organizational form is needed from Satker to BLU with the order of readiness, namely Lafi Puskesad, Labiovak, Laperalatan kesehatan, and Labiomed.
Evaluasi Program Pendidikan Kewirausahaan Pada Universitas Indonesia Dengan Pendekatan Soft System Methodology Annisa Parastry; Nurul Safitri; Rachma Fitriati
Journal of Economic, Bussines and Accounting (COSTING) Vol 7 No 4 (2024): Journal of Economic, Bussines and Accounting (COSTING)
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/costing.v7i4.10890

Abstract

Penelitian ini bertujuan untuk mengevaluasi program pendidikan kewirausahaan di Universitas Indonesia dengan menggunakan pendekatan Soft System Methodology (SSM). Pendidikan kewirausahaan menjadi semakin penting di era globalisasi ini karena perannya dalam mendorong inovasi dan pertumbuhan ekonomi. Program ini dirancang untuk membekali mahasiswa dengan keterampilan dan pengetahuan yang diperlukan untuk menjadi wirausahawan yang sukses. Soft System Methodology (SSM) digunakan sebagai kerangka evaluasi karena pendekatan ini mampu menangani masalah kompleks yang melibatkan banyak pemangku kepentingan dengan perspektif yang berbeda. SSM tidak hanya berfokus pada aspek teknis tetapi juga mempertimbangkan aspek manusia dan budaya dalam sistem yang dievaluasi. Proses evaluasi dimulai dengan mengidentifikasi masalah dan pemangku kepentingan terkait. Selanjutnya, dilakukan analisis terhadap persepsi dan harapan dari berbagai pemangku kepentingan termasuk mahasiswa, dosen, dan pelaku industri. Hasil evaluasi menunjukkan bahwa meskipun program pendidikan kewirausahaan di Universitas Indonesia telah berjalan dengan baik, masih terdapat beberapa area yang perlu diperbaiki. Diantaranya adalah peningkatan kolaborasi dengan industri, penyesuaian kurikulum agar lebih sesuai dengan kebutuhan pasar, serta pengembangan fasilitas dan sumber daya yang mendukung pembelajaran kewirausahaan. Rekomendasi dari penelitian ini mencakup pengembangan kurikulum yang lebih dinamis, peningkatan kerjasama dengan berbagai sektor industri, dan penambahan fasilitas pendukung seperti inkubator bisnis dan akses ke mentor yang berpengalaman. Implementasi dari rekomendasi ini diharapkan dapat meningkatkan efektivitas program pendidikan kewirausahaan di Universitas Indonesia dan menciptakan lebih banyak wirausahawan muda yang berkompeten. Dengan menggunakan pendekatan SSM, evaluasi ini tidak hanya memberikan gambaran menyeluruh tentang kinerja program, tetapi juga menawarkan solusi praktis yang dapat diimplementasikan untuk perbaikan berkelanjutan. Hasil penelitian ini diharapkan dapat menjadi acuan bagi institusi pendidikan lainnya dalam mengembangkan program kewirausahaan yang efektif dan responsif terhadap perubahan kebutuhan pasar.
Analisis Dan Pengembangan Tata Kelola Digital Sistem Invoicing Menggunakan Metode Soft System Metodologi Studi Pada PT. Biro Klasifikasi Indonesia Adam Perdana Putera; Muhamad Yopan; Rachma Fitriati
Journal of Economic, Bussines and Accounting (COSTING) Vol 7 No 4 (2024): Journal of Economic, Bussines and Accounting (COSTING)
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/costing.v7i4.10947

Abstract

Penelitian ini bertujuan untuk mengevaluasi sistem invoicing manual di PT. Biro Klasifikasi Indonesia (BKI) dan memberikan rekomendasi untuk perancangan sistem invoicing digital. Analisis dan perancangan sistem invoicing digital dilakukan menggunakan Soft Systems Methodology (SSM) untuk mengidentifikasi masalah utama dalam sistem saat ini dan mengembangkan solusi yang relevan. Penelitian ini menemukan bahwa sistem invoicing manual menyebabkan keterlambatan dalam proses pembayaran, meningkatkan biaya operasional, dan menurunkan efisiensi. Implementasi sistem invoicing digital diharapkan dapat mempercepat proses pembayaran dan meningkatkan arus kas perusahaan.
Soft System Methodology (SSM) Dalam Menganalisa Strategi Dan Inovasi Perusahaan Real Estat Developer Untuk Menghadapi Perubahan Tren Pada Pusat Perbelanjaan Ferry Oktavian; Retno Kusumastuti Harjono; Rachma Fitriati
Journal of Economic, Bussines and Accounting (COSTING) Vol 7 No 4 (2024): Journal of Economic, Bussines and Accounting (COSTING)
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/costing.v7i5.11480

Abstract

Shopping Centres are currently facing several problems in connection with the changing trends in their tenants, including anchor tenants who are radically changing and transforming. This research combines a qualitative - constructive approach with the Soft System Model (SSM) method. This choice is based on the ability of the SSM method to help researchers find and understand actual problems related to strategy modelling and innovation.. The trends experienced by real estate - retail business players in 2024 present challenges and opportunities for Developers and Shopping Centre Managers. By understanding these trends and adapting to the evolving market, they can position themselves for success in a competitive and dynamic retail landscape. Developers can focus on three strategic priorities: Reshaping the role of Shopping Centres to serve multiple purposes, Driving greater adjustments in tenancy mix, Developing new leasing models that capture the value derived from new business models.
Analysis Soft System Methodology of Digital MSME Development in DKI Jakarta Aditya, Ricky; Z.Rusfian, Effy; Fitriati, Rachma
Indonesian Journal of Islamic Economics and Business Vol. 9 No. 2 (2024): Indonesian Journal of Islamic Economics and Business
Publisher : Fakultas Ekonomi dan Bisnis Islam UIN STS Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30631/ijoieb.v9i2.2766

Abstract

This study employs the Soft System Methodology (SSM) to analyze and develop strategies for the digitalization of Micro, Small, and Medium Enterprises (MSMEs) in DKI Jakarta. Given the significant role of MSMEs in Indonesia's economy, contributing 61% to the Gross Domestic Product and employing 97% of the workforce, their integration into the digital landscape is crucial. The research highlights existing challenges, such as limited digital literacy, constrained access to capital, and inadequate product standardization, and identifies opportunities for enhancing MSME competitiveness through digital tools. By applying SSM, the research constructs a conceptual model to address these challenges, emphasizing stakeholder collaboration among government, academia, and the private sector. The findings offer a strategic framework for effective digital transformation, aiming to improve efficiency and foster sustainable economic growth.
MENGOPTIMALKAN EFISIENSI OPERASIONAL: MENERAPKAN SHARED SERVICES DI PT. BIRO KLASIFIKASI INDONESIA (BKI) MENGGUNAKAN SOFT SYSTEM METHODOLOGY Muttaqin, Muttaqin; Nugroho, Bernardus Yuliarto; Fitriati, Rachma
Journal of Economic, Bussines and Accounting (COSTING) Vol 7 No 5 (2024): Journal of Economic, Bussines and Accounting (COSTING)
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/costing.v7i6.12899

Abstract

Penelitian ini mengkaji implementasi shared services di PT. Biro Klasifikasi Indonesia (BKI) menggunakan Soft System Methodology (SSM) untuk mengidentifikasi tantangan dan mengembangkan solusi untuk meningkatkan efisiensi dan kualitas layanan. Isu-isu utama yang diidentifikasi termasuk kesenjangan dalam integrasi teknologi, struktur organisasi, dan dukungan manajemen. Studi ini mengusulkan perubahan yang layak seperti peningkatan TI bertahap, fungsi terpusat, pelatihan manajemen, mekanisme pelacakan biaya, dan sistem umpan balik pelanggan, bersama dengan memastikan kepatuhan terhadap peraturan dan memanfaatkan insentif pemerintah. Dengan mengatasi kesenjangan ini, BKI dapat meningkatkan model layanan bersama, yang mengarah pada peningkatan efisiensi operasional, pengurangan biaya, dan kualitas layanan yang lebih baik, selaras dengan tujuan organisasi strategis dan kebutuhan pemangku kepentingan.
TATA KELOLA DIGITAL SISTEM PENGGAJIAN BERBASIS KINERJA PADA PEGAWAI PEMERINTAH KABUPATEN MAHAKAM ULU Hipui, Maria Vianei; Fitriati, Rachma
Journal of Economic, Bussines and Accounting (COSTING) Vol 7 No 6 (2024): COSTING : Journal of Economic, Bussines and Accounting
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/costing.v7i6.13596

Abstract

In Indonesia, personnel management in local governments, including payroll, is still often done manually or semi-automatically. This manual payroll management causes various problems, including payment delays, salary calculation errors, and lack of transparency in the payroll process. The government of Mahakam Ulu Regency, one of the regions in East Kalimantan Province, faces similar challenges. Amid efforts to accelerate regional development, the local government adopted a digital technology-based payroll system to build a more transparent, measurable, and fair payroll system. This study uses a qualitative approach with data collection through in-depth interviews, focus group discussions, observation, and literature study. The study results show the need to develop performance-based digital payroll systems regulations by issuing a circular letter to the Mahakam Ulu District Government. This circular serves as a guiding framework for integrating the digital system into personnel management, emphasizing responsibilities among stakeholders, and ensuring the application of meritocratic principles in performance appraisal and incentives. This digital governance model ensures that salaries are paid on time and follow regulations. It assesses employee performance based on clear, more modern, responsive parameters to support improved productivity and performance
Co-Authors Abdur Rahman Adam Perdana Putera Aditya Sarsito Agustyo Nugroho Annisa Parastry Ayu Adriana Putri Bagus Sartono Bernardus Yuliarto Nugroho Chairul Muriman Setyabudi Dasril Guntara Desy Nirmala Setyawati Dewi, Herliana Dina Suryawati Djatmika, Gatot Hery Dodi Robby Hari Ismanto Edie Toet Hendratno Effendy, Khasan Effy Rusfian Effy Rusfian Eko Sakapurnama Ellen Sophie Wulan Tangkudung Ellen Sophie Wulan Tangkudung Faisal Faisal Ferry Oktavian Ginting, Victor Hardjosoekarto, Sudarsono Hartoyo Hartoyo Hartoyo Heranisty Nasution Hermiati, Tutie Himsar Silaban Hipui, Maria Vianei Hutajulu, Ruby Wirawan Ismail Kerti, Maryasih Ni Luh Kudang Boro Seminar Marsanty, Dea Alita Mohamad Agus Setiawan Muhamad Syauqillah Muhamad Yopan Muhammad Haekal Saniarjuna Muhammad Haikal Munawaroh Munawaroh Munawaroh Munawaroh Muttaqin Muttaqin Nian Riawati Nurul Safitri Ohorella, Zulkifli Pinora, Joseph Ananta Purwana E.S., Dedi Putri, Ayu Adriana Retno Kusumastuti Retno Putri Fitriah Ricky Aditya, Ricky Rissalwan Habdy Lubis Robiana Modjo Salsabila, Radita Sarsito, Aditya Satiti Shakuntala Selfi Budi Helpiastuti Setiotirin, Roosnelly Wahyuning Sinta Wardani Siti Aminah Siti Aminah SOEDIBJO, SUGENG Sondang Yohanna L Tobing Sugeng Soedibjo Suji Suji Sulistiyanto Sulistiyanto Suprajeni, M. Raihan Susan Febriantina Syarifudin Tippe Tarigan, Roberto Pehulisa TOBING, SONDANG YOHANNA L. Trisnawati Trisnawati Triyuni Soemartono Tutie Hermiati Wahyudi, Andreo Wilopo Wilopo Wilopo Wilopo, Wilopo Yuliana Wisna Simarmata Z.Rusfian, Effy