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All Journal Jurnal Ilmu Sosial dan Ilmu Politik (JISIP) E-Dimas: Jurnal Pengabdian kepada Masyarakat Jurnal Dinamika Pengabdian (JDP) Jurnal Maneksi (Management Ekonomi Dan Akuntansi) Kamaya: Jurnal Ilmu Agama Ganaya: Jurnal Ilmu Sosial dan Humaniora Jurnal Representamen Jurnal Ilmiah Ilmu Sosial JURNAL KOMUNIKATIO GERVASI: Jurnal Pengabdian kepada Masyarakat Jurnal Ilmiah Dinamika Sosial Ideas: Jurnal Pendidikan, Sosial dan Budaya ABDI MOESTOPO: Jurnal Pengabdian pada Masyarakat Jurnal Pengabdian kepada Masyarakat GOVERNANCE: Jurnal Ilmiah Kajian Politik Lokal dan Pembangunan juremi: jurnal riset ekonomi Jurnal Ilmu Komunikasi Journal of Innovation Research and Knowledge Jurnal Ilmiah Multidisiplin (JUKIM) SENTRI: Jurnal Riset Ilmiah Jurnal Ilmu Sosial, Pendidikan Dan Humaniora Media Bina Ilmiah Jurnal Riset Rumpun Ilmu Sosial, Politik dan Humaniora (JURRISH)
Ni Putu Yunita Anggreswari
Universitas Pendidikan Nasional
Religion Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Public Health Social Sciences Other

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ANALISIS KUALITAS PELAYANAN MAL PELAYANAN PUBLIK TERHADAP KEPERCAYAAN DAN KEPUASAN MASYARAKAT DI KOTA DENPASAR Dewi, Ni Putu Dian Cahayani Surya; Latupeirissa, Jonathan Jacob Paul; Anggreswari, Ni Putu Yunita; Joniarta, I Wayan
GOVERNANCE: Jurnal Ilmiah Kajian Politik Lokal dan Pembangunan Vol. 12 No. 2 (2025): 2025 Desember
Publisher : Lembaga Kajian Ilmu Sosial dan Politik (LKISPOL)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56015/gjikplp.v12i2.571

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh kualitas layanan Mal Pelayanan Publik (MPP) di Kota Denpasar terhadap kepuasan dan kepercayaan masyarakat, serta mengetahui peran kepuasan sebagai mediator. Lokasi penelitian di Kota Denpasar dengan pendekatan kuantitatif dan metode cross-sectional. Teknik pengambilan sampel menggunakan simple random sampling, dengan jumlah responden sebanyak 104 orang dari masyarakat pengguna layanan. Data dikumpulkan melalui kuesioner dengan skala likert dan dianalisis menggunakan metode Structural Equation Modeling (SEM) dengan bantuan aplikasi SmartPLS untuk validitas dan hubungan kausal antar variabel. Hasil analisis menunjukkan bahwa kualitas layanan secara signifikan mempengaruhi kepuasan dan kepercayaan masyarakat. Kepuasan masyarakat berfungsi sebagai variabel mediasi yang memperkuat pengaruh kualitas layanan terhadap kepercayaan publik. Peningkatan standar pelayanan serta pengelolaan harapan masyarakat melalui komunikasi yang transparan terbukti mampu meningkatkan kepuasan dan kepercayaan terhadap institusi penyelenggara layanan. Kesimpulan, kualitas layanan dan pengelolaan harapan sangat penting dalam membangun kepercayaan masyarakat. Rekomendasi adalah memperkuat inovasi layanan, transparansi, dan komunikasi aktif untuk meningkatkan kualitas dan kepercayaan publik terhadap Mal Pelayanan Publik di Kota Denpasar.
PENGARUH PROGRAM CORPORATE SOCIAL RESPONSIBILITY (CSR) DAN KEPUASAN MASYARAKAT TERHADAP KEPERCAYAAN PENGGUNA JOGGING TRACK BAJRA SANDI Putri, Gusti Ayu Nadya Tamara; Latupeirissa, Jonathan Jacob Paul; Anggreswari, Ni Putu Yunita; Antari, Ni Putu Bayu Widhi
GOVERNANCE: Jurnal Ilmiah Kajian Politik Lokal dan Pembangunan Vol. 12 No. 2 (2025): 2025 Desember
Publisher : Lembaga Kajian Ilmu Sosial dan Politik (LKISPOL)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56015/gjikplp.v12i2.572

Abstract

Penelitian ini bertujuan untuk mengkaji pengaruh program Corporate Social Responsibility (CSR) dan kualitas pelayanan terhadap tingkat kepuasan dan kepercayaan masyarakat terhadap fasilitas jogging track Bajra Sandi di Denpasar. Lokasi penelitian berada di kawasan wisata serta ruang publik bersejarah di Denpasar, yang menjadi fokus utama dalam menilai dampak CSR terhadap keberlanjutan pengelolaan fasilitas umum tersebut. Jenis penelitian yang digunakan adalah penelitian kuantitatif deskriptif dengan pendekatan survei. Teknik pengambilan sampel yang diterapkan adalah purposive sampling, dengan jumlah responden sebanyak 100 orang yang merupakan pengguna jogging track dan memenuhi kriteria tertentu. Data dikumpulkan melalui kuesioner berbasis skala Likert 5 poin dan dianalisis menggunakan bantuan software SmartPLS 3.0, melalui uji validitas, reliabilitas, dan pengujian hipotesis dengan metode bootstrapping untuk mengetahui hubungan antar variabel. Hasil penelitian menunjukkan bahwa implementasi CSR yang konsisten dan berkelanjutan, serta kualitas pelayanan yang responsif, profesional, dan transparan berpengaruh signifikan terhadap peningkatan kepuasan masyarakat. Meskipun tingkat kepuasan tidak secara langsung memediasi hubungan antara CSR dan kepercayaan masyarakat, aspek transparansi dan keterlibatan komunitas turut berkontribusi dalam membangun kepercayaan pengguna. Kesimpulan dari penelitian ini menegaskan perlunya pengelolaan CSR yang terintegrasi dengan kebutuhan masyarakat serta peningkatan kualitas pelayanan untuk memperkuat hubungan harmonis antara pengelola dan pengguna fasilitas publik. Rekomendasi diberikan agar pengelola terus memperhatikan aspek transparansi dan keterlibatan masyarakat dalam program CSR, guna meningkatkan kepercayaan dan keberlanjutan pengelolaan fasilitas tersebut.
Interpretasi Gestur Tubuh Tokoh Arjuna dalam Lukisan Wayang Kamasan Berdasarkan Pendekatan Semiotika Roland Barthes Argiyanti, Ni Kadek Pradnya; Anggreswari, Ni Putu Yunita; Ramadiansyah, Sahri Aflah; Haes, Putri Ekaresty
SENTRI: Jurnal Riset Ilmiah Vol. 4 No. 11 (2025): SENTRI : Jurnal Riset Ilmiah, November 2025
Publisher : LPPM Institut Pendidikan Nusantara Global

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55681/sentri.v4i11.4825

Abstract

This study aims to examine the meaning of body gestures in the depiction of Arjuna within the Kamasan Wayang paintings using Roland Barthes’ semiotic approach. The Kamasan Wayang painting, a traditional Balinese art form, is rich in philosophical and symbolic meanings reflecting moral, heroic, and spiritual values of Balinese society. The research employs a qualitative descriptive method with semiotic analysis focusing on Barthes’ two levels of meaning: denotation and connotation. The findings reveal that Arjuna’s gestures in Kamasan paintings convey not only aesthetic beauty but also profound moral and social messages. The upright posture with folded hands symbolizes self-control, loyalty, and wisdom, while the eye direction represents harmony between strength and gentleness. Overall, Kamasan Wayang serves as a cultural text that embodies ethical and spiritual values in Balinese life. Thus, Barthesian semiotics effectively reveals the deeper meanings behind traditional visual symbols.
Transformasi Narasi Pasca Blackout: Framing Media Lokal Bali terhadap Agenda Bali Mandiri Energi 2025 Sarahswati, Made Dwi Kanaka; Anggreswari, Ni Putu Yunita; Maheswari, Anak Agung Istri Agung; Wedananta, Kadek Adyatna
SENTRI: Jurnal Riset Ilmiah Vol. 4 No. 11 (2025): SENTRI : Jurnal Riset Ilmiah, November 2025
Publisher : LPPM Institut Pendidikan Nusantara Global

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55681/sentri.v4i11.4853

Abstract

This research analyzes how local Balinese media frame the narrative surrounding Bali Mandiri Energi following the 2025 blackout that paralyzed the island for more than ten hours. The study applies Robert Entman’s framing theory to examine how two major local news outlets, Radar Bali and Bali Post, constructed meaning and directed public attention toward the government’s energy independence agenda. Using a theoretic descriptive approach, the study identifies key framing devices such as problem definition, causal interpretation, moral evaluation, and treatment recommendation. Findings reveal that both media positioned the blackout not merely as a technical failure, but as a symbolic crisis that exposed Bali’s energy dependency on Java. The discourse of Bali Mandiri Energi was amplified through positive moral framing, portraying the initiative as a collective breakthrough rooted in regional pride and resilience. However, subtle differences appear: Radar Bali emphasized political accountability, while Bali Post foregrounded cultural and environmental narratives. The research concludes that local media framing played a strategic role in transforming a regional crisis into a narrative of innovation and self-reliance.
Analysis Of The Impact Of Cyberbullying Through The Instagram Story Feature On The Mental Health Of Generation Z Students In Denpasar Sahri Aflah Ramadiansyah; Ni Putu Yunita Anggreswari; Ni Made Nila Widya Puspa Dewi; Nuning Indah Pratiwi
Jurnal Ilmiah Multidisiplin Vol. 4 No. 6 (2025): November: Jurnal Ilmiah Multidisiplin
Publisher : Asosiasi Dosen Muda Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56127/jukim.v4i6.2361

Abstract

This study aims to analyze the impact of cyberbullying through the Instagram Story feature on the mental health of Generation Z students in Denpasar. The rapid advancement of technology and the increasing use of social media have significantly changed the patterns of communication and social interaction among young people. Instagram, as one of the most popular platforms among Gen Z, offers the Story feature that allows users to share daily activities quickly and openly. However, this convenience is often misused for negative actions such as ridicule, sarcasm, or the spread of harmful information. This research employs a Systematic Literature Review (SLR) method by examining various relevant previous studies. The findings indicate that cyberbullying through Instagram Story can trigger psychological problems such as stress, anxiety, low self-esteem, and depression. Moreover, social pressure to appear perfect on social media exacerbates students’ mental health conditions. Nevertheless, Instagram also has positive potential when used wisely as a medium for self-expression, information sharing, and strengthening social connections. Therefore, increasing digital literacy, promoting ethical social media behavior, and encouraging the active role of universities and the government are essential to create a healthy and safe digital environment for the younger generation
Kajian Strategi Promosi dan Komunikasi Ubud Writers & Readers Festival melalui Integrasi Media Tradisional dan Digital Jejineng, Ida Ayu Suci Aksara; Anggreswari, Ni Putu Yunita; Ramadiansyah, Sahri Aflah; Haes, ‎Putri Ekaresty
SENTRI: Jurnal Riset Ilmiah Vol. 4 No. 12 (2025): SENTRI : Jurnal Riset Ilmiah, Desember 2025
Publisher : LPPM Institut Pendidikan Nusantara Global

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55681/sentri.v4i12.4961

Abstract

This study explores the communication and marketing strategies of the Ubud Writers & Readers Festival (UWRF) through the use of both conventional and digital media. Positioned as one of Southeast Asia’s leading literary events, UWRF not only functions as a cultural platform but also as a case study of how traditional and modern communication approaches coexist in promoting cultural tourism. Using a qualitative descriptive method, this research analyzes official promotional materials, media coverage, and digital campaigns implemented by the UWRF committee. The findings reveal that while conventional media such as print advertisements, brochures, and public relations remain essential for maintaining credibility and reaching local audiences, digital platforms—particularly social media and the official website—have become central in expanding international engagement. The integration of both media types demonstrates a hybrid communication strategy that balances authenticity, accessibility, and global visibility. This study contributes to communication and cultural studies by illustrating how cultural events in Indonesia adapt marketing communication practices to the challenges of digital transformation while preserving local identity and cultural narrative.
Konstruksi Representasi Perempuan dalam Episode “Beauty Standard” Podcast in Her View: Analisis Wacana Kritis Perspektif Sara Mills Hartantya, Ni Luh Made Gayatri Maharani; Anggreswari, Ni Putu Yunita; Wisudawati, Ni Nyoman Sri; Permatasari, Ni Putu Intan
SENTRI: Jurnal Riset Ilmiah Vol. 4 No. 12 (2025): SENTRI : Jurnal Riset Ilmiah, Desember 2025
Publisher : LPPM Institut Pendidikan Nusantara Global

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55681/sentri.v4i12.5109

Abstract

Beauty standards in Indonesia have become a complex social construction shaped by globalization, media expansion, and cultural dynamics. This study analyzes how representations of women and beauty standards are constructed in the “Beauty Standard” episode of Pancatera’s In Her View podcast using Sara Mills’ Critical Discourse Analysis (CDA). The podcast, hosted by five Indonesian women from diverse backgrounds, creates a multi-voiced discursive space that reflects personal experiences and social critique. Focusing on the subject–object position and writer–reader positioning, this research employs a qualitative descriptive design by analyzing episode transcripts, observations, and interviews with selected listeners. The findings show that the hosts position themselves as active subjects who challenge dominant beauty norms and encourage self-acceptance and critical awareness. The audience is positioned as an equal participant, invited to reflect and engage emotionally with the narrative. The discourse produced in the episode constructs a counter-hegemonic narrative that resists narrow beauty ideals by highlighting diversity, self-reflection, and empowerment. This study contributes to feminist discourse, media representation research, and podcast studies by demonstrating how digital conversational media reshape beauty narratives in the Indonesian context.
DAMPAK STRATEGI EWOM DI TIKTOK DALAM PENINGKATAN MINAT BELI PRODUK SKINTIFIC Made Sri Oriana Laksmi; Ni Putu Yunita Anggreswari; Anak Agung Mia Intentilia; Putu Dyah Permata Korry
Journal of Innovation Research and Knowledge Vol. 5 No. 7 (2025): Desember 2025
Publisher : Bajang Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The current beauty industry is highly advanced and modern, both internationally and in Indonesia. This technological advancement has had a significant impact on the industry. One beauty brand that has embraced modern technological advancements is Skintific. This study aims to analyze the impact of electronic word-of-mouth (eWOM) strategies, through content published on TikTok, on increasing purchase interest in Skintific products. Skintific utilizes eWOM strategies through TikTok, which strengthen consumer perceptions through user testimonials regarding the quality of Skintific products. The eWOM strategy is highly effective in influencing consumer perceptions and building trust through interactive interactions in comments, duets, or the stitch feature provided by TikTok, which will have a positive effect, namely, content going viral and being effectively conveyed to the entire audience. The author employed descriptive qualitative research and data collection through interviews. The results indicate that the eWOM strategy can have a positive and significant impact on increasing purchase interest in Skintific beauty products. Skintific’s eWOM strategy through Tiktok significantly increased consumer purchase interest and facilitated consumer education about Skintific products.
PERAN HUMAS DALAM PENGELOLAAN INFORMASI PUBLIK MELALUI APLIKASI SMILE PUSKESAD Ni Putu Arianti; Ni Putu Yunita Anggreswari; Ni Nyoman Sri Wisudawati; Ni Putu Intan Permatasari
Journal of Innovation Research and Knowledge Vol. 5 No. 7 (2025): Desember 2025
Publisher : Bajang Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to analyze the role of public relations in managing public information through the SMILE Puskesad application at Tk. II Udayana Hospital as part of efforts to enhance transparency and improve the quality of health services. Employing a qualitative method with a case study approach, data were collected through in-depth interviews, field observations, documentation, and a review of relevant literature. The findings indicate that information management is carried out through monitoring patient satisfaction survey data, verifying and classifying reports, formulating information messages, and coordinating follow-up actions with related service units. Public relations also play a role in educating the public on the use of the application, although several challenges persist, including low levels of digital literacy among patients, limited internal socialization, and suboptimal digital communication strategies. Tk. II Udayana Hospital addresses these obstacles by strengthening coordination, utilizing digital media, and reinforcing the role of public relations as an information bridge between the hospital and the community. More specifically, the study demonstrates that optimizing the role of public relations directly contributes to the effectiveness of public information delivery through the SMILE Puskesad application, resulting in information that is more accurate, accessible, and capable of increasing public participation in patient satisfaction surveys
Akulturasi Budaya pada Komunitas Bali Muslim di Desa Pegayaman Buleleng Melalui Kesenian Burdah Wahyu Surya Ababiel; Putri Ekaresty Haes; Kadek Adyatna Wedananta; Ni Putu Yunita Anggreswari
JISPENDIORA Jurnal Ilmu Sosial Pendidikan Dan Humaniora Vol. 5 No. 1 (2026): April: Jurnal Ilmu Sosial, Pendidikan Dan Humaniora (JISPENDIORA)
Publisher : Badan Penerbit STIEPARI Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56910/jispendiora.v5i1.3465

Abstract

This study aims to analyze and describe the process of cultural acculturation occurring in the Balinese Muslim community in Pegayaman Village, Buleleng Regency, through Burdah art as a means of communication and cultural expression. This phenomenon demonstrates how the Muslim community in Pegayaman is able to combine Islamic values ​​with local Balinese wisdom in traditional art practices. This study uses a qualitative descriptive approach with George Herbert Mead's symbolic interaction theory as the basis of analysis, which focuses on the meaning of symbols and social interactions in shaping cultural identity. Data were obtained through observation, in-depth interviews, and documentation studies of community leaders and Burdah artists. The results show that Burdah art is an important tool in preserving religious identity while unifying cultural differences between the Muslim and Hindu communities in Bali. Acculturation is evident in the blend of Islamic poetry with Balinese rhythms and traditional clothing, which demonstrate harmony, tolerance, and social harmony. These findings prove that traditional art can function as an effective medium of intercultural communication in creating a space for dialogue, maintaining local values, and strengthening the multicultural character of the Pegayaman community.
Co-Authors A.A. Istri Agung Maheswari, A.A. Istri Agung A.A.Ngr. Oka Suryadinatha Gorda AAN Oka Suryadinatha Gorda Anak Agung Istri Agung Maheswari Anak Agung Istri Agung Maheswari Anak Agung Mia Intentilia Anak Agung Ngurah Eddy Supriyadinata Gorda Anak Agung Ngurah Oka Suryadinatha Gorda Argiyanti, Ni Kadek Pradnya Arniti, Ni Ketut Dewa Ayu Triadinda Cahya Subandi Dewi, Ni Putu Dian Cahayani Surya Dewi, Putu Sasmita Febrianti, Ni Putu Debi Gede Ryan Adi Putra Geovani Ika Pranata Puteri Gorda, A.A Ngurah Eddy Supriyadinatha Haes, ‎Putri Ekaresty Hartantya, Ni Luh Made Gayatri Maharani I Gusti Ngurah Widya Hadi Saputra I Made Galang Suputra I Nyoman Windu Surya Sidantha I Putu Dharmawan Pradhana I Wayan Joniarta Ida Ayu Iswari Pidada Jayaningsih, A.A. Raka Jejineng, Ida Ayu Suci Aksara Kadek Adyatna Wedananta Kadek Aulya Ari Maharani Swibawa Ketut Bayu Surya Prayoga Komang Nyanyi Romayanti Latupeirissa, Jonathan Jacob Paul Made Sri Oriana Laksmi Maharani, Dian Putri Maheswari, A. A. Istri Agung Maheswari, A.A. Istri A. Maheswari, Anak Agung Ari Maheswari, Anak Agung Istri Agung Melo, Chelo Alcina Carlota Alves de Muhammad Rifqi Ni Kadek Dwita Hapsari Yuniar Ni Kadek Yosi Febrianti Ni Ketut Elly Sutrisni, Ni Ketut Elly Ni Made Nila Widya Puspa Dewi Ni Nyoman Sri Wisudawati Ni Putu Arianti Ni Putu Bayu Widhi Antari Ni Putu Intan Permatasari Ni Putu Yunita Anggreswari Ni Wayan Eka Yunita Dewi Nugraha, I Putu Jaya Putra Nuning Indah Pratiwi Pani, Ni Made Harum Pranji Parasari, Nyoman Sri Manik Permatasari, Ni Putu Intan Pramesti, I Gusti Ayu Ratna Putri Ekaresty Haes Putri, Gusti Ayu Nadya Tamara Putu Astrid Harikaputri Putu Dyah Permata Korry Putu Suparna putu suparna, putu Romayanti, Komang Nyanyi Sahri Aflah Ramadiansyah Sarahswati, Made Dwi Kanaka Sheila Novita Isnaeni Suanda, I Wayan Seven Wisnu Putra Sulih Indra Dewi, Sulih Indra Tiffania, Ni Kadek Ayusrine Wahyu Surya Ababiel Widyaswari, Ni Kadek Wulan Zulkha, Ikmal