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All Journal Buletin Poltanesa Interdisciplinary Social Studies TARBAWY: Indonesian Journal of Islamic Education EPIGRAM (e-journal) Jurnal Administrasi Profesional Jurnal Inovasi Global Indonesian Journal of Islamic Religious Education (INJIRE) Senadika Jurnal manajemen dan bisnis (Performa) Journal of Business Administration and Entrepreneurship Innovation
Riza Hadikusuma
Jurusan Administrasi Niaga Politeknik Negeri Jakarta
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Astronomy Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Computer Science & IT Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Public Health Social Sciences Other

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Pengelolaan Risiko Penurunan Omset Penjualan pada PT Mahottama Aluminium Suryagiri dengan Metode FMEA Wahyu Arif Afandi; Nuria Puspitasari; Riza Hadikusuma; Syamsurizal Syamsurizal; Ratri Kurniasari
Jurnal Inovasi Global Vol. 4 No. 9 (2026): Jurnal Inovasi Global
Publisher : Riviera Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58344/jig.v4i9.601

Abstract

PT Mahottama Aluminium Suryagiri mengalami penurunan pendapatan akibat berbagai risiko dalam aktivitas pemasaran dan operasionalnya. Penelitian ini bertujuan untuk mengidentifikasi risiko yang berkontribusi terhadap penurunan pendapatan penjualan, menentukan prioritas risiko menggunakan metode Failure Mode and Effects Analysis (FMEA), serta mengusulkan strategi perbaikan untuk meminimalkan risiko-risiko tersebut. Penelitian ini menggunakan pendekatan kualitatif deskriptif dengan pengumpulan data melalui observasi, wawancara, Focus Group Discussion (FGD), dokumentasi, dan kuesioner. Analisis yang dilakukan meliputi identifikasi risiko, penilaian kemungkinan dan dampak, analisis diagram Ishikawa, serta FMEA. Hasil penelitian mengidentifikasi 24 risiko yang diklasifikasikan ke dalam lima kategori: risiko pasar, risiko operasional, risiko sumber daya manusia, risiko keuangan, serta risiko sistem informasi dan teknologi. Risiko dengan prioritas tertinggi adalah persaingan harga dari distributor pesaing dan terbatasnya ketersediaan stok akibat sistem konsinyasi ritel. Hasil FMEA menunjukkan bahwa kurangnya pemantauan rutin terhadap stok ritel dan kemampuan penjualan berbasis nilai (value-based selling) yang belum optimal merupakan prioritas utama untuk perbaikan. Perbaikan yang diusulkan mencakup penerapan pemantauan stok ritel dan pelatihan penjualan untuk meningkatkan kompetensi tenaga penjual. Langkah-langkah perbaikan ini diharapkan dapat mengurangi dampak risiko yang teridentifikasi serta meningkatkan pendapatan penjualan perusahaan.
The Service Process For Scholarship Benefit Claims At BPJS Ketenagakerjaan Jakarta Cempaka Mas Branch Riskon Ginting; Risya Zahrotul Firdaus; Riza Hadikusuma; Yoshua Ardyputra
Journal of Business Administration and Entrepreneurship Innovation Vol. 2 No. 1 (2025): Journal of Business Administration and Entrepreneurship Innovation
Publisher : Jurusan Administrasi Niaga Politeknik Negeri Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32722/baei.v2i01.7771

Abstract

This research investigates the service process for scholarship benefit claims under the Work Accident Insurance (JKK) and Death Security (JKM) programs at BPJS Ketenagakerjaan Jakarta Cempaka Mas Branch. Education is vital for national development, and ensuring continuous access, especially for children whose parents face social risks, is crucial. BPJS Ketenagakerjaan, as a state institution, provides comprehensive social protection, including scholarship benefits for children of participants who experience work accidents leading to death. This study aims to explain the scholarship claim procedure, identify the obstacles encountered, and present the solutions implemented to ensure timely and targeted disbursement of benefits. The findings provide insights into the administrative complexities and practical challenges, contributing to improvements in service quality and operational efficiency within the social security program.
The Procedure For Creating Site Usage Report (BAPS) Documents Using The Ioms System At PT Dayamitra Telekomunikasi Tbk Risya Zahrotul Firdaus; Friscila Purba; Riza Hadikusuma; Laras Afifah; Ratri Kurniasari
Journal of Business Administration and Entrepreneurship Innovation Vol. 2 No. 2 (2025): Journal of Business Administration and Entrepreneurship Innovation
Publisher : Jurusan Administrasi Niaga Politeknik Negeri Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32722/baei.v2i02.7900

Abstract

This research investigates the procedure for creating Site Usage Report (BAPS) documents using the Integrated Order Management System (IOMS) at PT Dayamitra Telekomunikasi Tbk. The telecommunication industry in Indonesia is rapidly growing, necessitating efficient management of its infrastructure, particularly telecommunication towers. The success of this infrastructure relies heavily on well-documented and organized administration to ensure transparency and efficiency in collaborations. PT Dayamitra Telekomunikasi Tbk's Sales Unit 1 is responsible for administrative sales activities and managing collaborations with tenants, including preparing BAPS documents that serve as official proof of site usage, crucial for billing and reporting. The company utilizes the IOMS digital system for efficiency and accuracy in BAPS creation, from data input to verification and approval. This study aims to explain the BAPS creation procedure, identify encountered obstacles, and provide solutions to these challenges. Findings contribute to understanding the administrative complexities and technical demands of digital document management in the telecommunications sector.
Impact of Social Media Marketing on Consumer Engagement and Brand Loyalty among Generation Z in Indonesia Riza Hadikusuma; Riskon Ginting
Journal of Business Administration and Entrepreneurship Innovation Vol. 1 No. 2 (2024): Journal of Business Administration and Entrepreneurship Innovation
Publisher : Jurusan Administrasi Niaga Politeknik Negeri Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32722/baei.v1i02.8087

Abstract

This study investigates the impact of social media marketing on consumer engagement and brand loyalty among Generation Z in Indonesia, focusing on the role of social media engagement, content quality, and influencer partnerships. Utilizing a quantitative approach, data were collected from 500 respondents in Generation Z through an online survey, and the results were analyzed using Smart PLS for Structural Equation Modeling (SEM). Findings reveal that social media engagement and influencer partnerships significantly influence brand loyalty, with content quality serving as a key moderating factor. The study highlights that effective social media marketing strategies tailored to Generation Z’s preferences can strengthen brand loyalty and engagement. These insights offer practical implications for marketers looking to enhance brand loyalty in a digital landscape dominated by social media interaction.
Co-Authors Adlina Firzana Assidiki, Hasbi Azwar _ Chandra, Yanita Ella Nilla Darul Nurjanah Disny Adelia Novita Fachri Aditya Febrian, Muhamad Reza Firdaus, Risya Zahrotul Friscila Purba Gisheila, Margaretha Vira Hafidhuddin, Hafidhuddin Hafiduddin Hafiduddin Imam Syafganti Imas Chandra Pratiwi Ina Sukaesih Jati Saputro, Restu Kurniasari, Ratri Laras Afifah Mariam , Iis Maryono Maryono Mubarak, Fauzi Nur Hasyim Nuria Puspitasari Nurjannah, Darul Prasetya, Irwan Putra, Yoshua Ardy Rini Rahman Riskon Ginting S, Waway Qodratulloh Setiawan, Angellia Malika Putri Sofa, Nidia Sonista, Muhamad Syamsurizal - - Utomo, Wahyudi Wahyu Arif Afandi Yoshua Ardyputra