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All Journal INFORMASI Journal of Applied Finance & Accounting CommIT (Communication & Information Technology) Jurnal Kajian Komunikasi Sinkron : Jurnal dan Penelitian Teknik Informatika Jurnal Maneksi (Management Ekonomi Dan Akuntansi) Asia-Pacific Management and Business Application Primanomics : Jurnal Ekonomi & Bisnis DIJB (Diponegoro International Journal of Business) Jurnal Riset Inspirasi Manajemen dan Kewirausahaan GANEC SWARA ANALISIS - SCIENTIFIC JOURNAL OF ECONOMICS, MANAGEMENT, BUSINESS, AND ACCOUNTING Jurnal Altifani Penelitian dan Pengabdian kepada Masyarakat Parta: Jurnal Pengabdian Kepada Masyarakat Jurnal Media dan Teknologi Pendidikan Journal of Applied Sciences in Travel and Hospitality Jurnal Bisnis dan Kewirausahaan Journal of Management and Creative Business Jurnal Riset Manajemen dan Ekonomi Journal of Mandalika Literature Mediator: Jurnal Komunikasi Review of Management, Accounting, and Business Studies Kajian Pendidikan, Seni, Budaya, Sosial dan Lingkungan Jurnal Ekonomi, Manajemen, Akuntansi Proceeding Maritime Business Management Conference Proceedings International Conference on Marine Tourism and Hospitality Studies NETIZEN (JOURNAL OF SOCIETY AND BUSSINESS)
Saputra, Upayana Wiguna Eka
Jurusan Administrasi Bisnis, Politeknik Negeri Bali
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Nursing Public Health Social Sciences Other

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ANALYSIS OF THE APPLICATION OF FINGERPRINT ATTENDANCE (FINGERSPOT) AND SERVICE CHARGE ON EMPLOYEE WORK DISCIPLINE AT LE GRANDE BALI ULUWATU HOTEL Geraldine, Putu Prita Pramesti; Sanjaya, Ida Bagus; Saputra, Upayana Wiguna Eka
Jurnal Maneksi (Management Ekonomi Dan Akuntansi) Vol. 14 No. 3 (2025): Jurnal Maneksi (Management Ekonomi Dan Akuntansi)
Publisher : Politeknik Negeri Ambon

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31959/jm.v14i3.3211

Abstract

Introduction: This study was conducted to examine the impact of implementing an attendance system based on fingerprint technology (Fingerspot) and the provision of service charges on the level of discipline among workers at Le Grande Bali Uluwatu Hotel. The study's object includes the entire workforce of Le Grande Bali Uluwatu Hotel, comprising 183 employees. Methods: The data collection process employed a cross-sectional design, with questionnaires distributed online through the Google Forms platform. The sampling method employed the Proportionate Stratified Random Sampling technique, resulting in a sample of 65 respondents. The characteristics of this research are classified as explanatory research using a quantitative approach. Research data processing utilizes the SPSS application to analyze the correlation between research variables. Results: The data collection strategy employed includes distributing questionnaires, reviewing the literature, and conducting direct observations. The information collected will be analyzed in a quantitative, numerical format. The analysis method used consists of Instrument Validity and Reliability Tests, Descriptive Statistical Analysis, classical assumption testing, and Hypothesis Testing. The outcome of this research is expected to provide a comprehensive picture of the correlation between the application of the fingerprint attendance system and the allocation of service charges based on the level of employee discipline. This research concludes that the application of Fingerprint Attendance (Fingerspot) and Service Charge makes a positive and significant contribution in optimizing performance and providing positive evaluations and feedback to the Human Resources Department regarding the work discipline of employees at Le Grande Bali Uluwatu Hotel. Keywords: Employee Work Discipline Fingerprint Absence, Human Resources, Service Charge
Penilaian Kualitas Layanan Bandara Internasional Ngurah Rai Menggunakan Metode Fuzzy Servqual dan Importance Performance Analysis Nurfakhrurozi, Rifqi; Andriani, Wahyu; Dewi, Nyoman Indah Kusuma; Saputra, Upayana Wiguna Eka; Adiningrat, Gede Pradiva
Jurnal Bisnis dan Kewirausahaan Vol. 20 No. 3 (2024): JBK-Jurnal Bisnis dan Kewirausahaan
Publisher : Badung Bali: Politeknik Negeri Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31940/jbk.v20i3.163-173

Abstract

Ngurah Rai International Airport in Bali serves as a critical gateway for tourists, especially in the post-pandemic era. This study evaluates the service quality of the airport using the Fuzzy Servqual and Importance Performance Analysis (IPA) methods. A sample of 100 respondents was analyzed to assess five dimensions of service quality: tangibles, reliability, responsiveness, assurance, and empathy. The findings indicate that several attributes of the service require improvement, particularly in terms of adequacy of infrastructure, service clarity, and responsiveness to passenger feedback. The IPA analysis identified two attributes as high-priority areas for improvement. Recommendations for enhancing service quality are proposed to better align with passenger expectation and satisfaction.
DETERMINANT OF INVESTMENT DECISIONS: EVIDENCE FROM GEN Z IN INDONESIA Saputra, Upayana Wiguna Eka; Elfarosa, Ketut Vini
ANALISIS Vol. 13 No. 2 (2023): ANALISIS VOL. 13 NO. 2 TAHUN 2023
Publisher : FACULTY OF ECONOMICS AND BUSINESS FLORES UNIVERSITY

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37478/als.v13i2.2512

Abstract

This study is aimed to determine the effect of stock influencers and consumer trust on investment decisions through perceived risk as moderating. The research in this study was a quantitative research used a non-probability sampling technique, by applying the quota sampling method to take a sample of 100 respondents. The data analysis technique in this study used Partial Least Square (PLS). PLS is a Structural Equation Model (SEM) equation model using an approach based on variance or component-based structural equation modeling. The results of this study are: (1) Stock influencers have a positive and significant effect on consumer trust. (2) Consumer trust has a positive and significant effect on investment decisions. (3) Consumer trust has a positive and significant effect on investment decisions. (4) Consumer trust has a positive and significant effect on investment decisions by moderating perceived risk. This shows that perceived risk can moderate the effect that the better or the worse a person's consumer trust will be, will affect one's investment decisions with perceived risk as moderating. Based on this description, further researchers can use qualitative approaches such as interviews to provide a stronger understanding of the factors that can influence investment decisions. Likewise for students, it is hoped that they can increase literacy regarding perceived risk so that they make decisions to invest more accurately.
Training and Assistance in Digital Marketing Strategies for Managing SMEs Business at Melasti Beach in Ungasan Village Eka Saputra, Upayana Wiguna; Reyes, Alma Pia Garcia; Riyasa, Ida Ayu Putri Widiasuari; Dewi, Nyoman Indah Kusuma; Wirga, I Wayan
Parta: Jurnal Pengabdian Kepada Masyarakat Vol. 4 No. 2 (2023)
Publisher : Universitas Pendidikan Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38043/parta.v4i2.4463

Abstract

The problem faced by the MSMES group (Local Culinary) is their inability to utilize digital media to promote the culinary culture of the community in Ungasan Village, Kuta Selatan Sub-district, and Badung Regency. The purpose of this activity is to provide social media training to the MSMES group (Local Culinary) to enable them to use digital media professionally. The expected benefits are that the MSMES group (Local Culinary) will be able to increase their product sales online and expand their market share. The methodology of this activity includes providing digital marketing training and giving an understanding of all the activities that can be done by the MSMES group (Local Culinary), from creating photo and video content with captions to making content calendars and using them. Advertising through social media and email to promote their business. The results of this activity are the creation of professional product image and video content, planned content calendars, and the use of advertisements to promote their products. This activity also benefits Politeknik Negeri Bali as the implementing institution by sharing knowledge with the wider community.
How Does Exploration of New Adventure Tourism Destinations in Bali? Pande Putu Raditya; Dola Destiya Ripana; Upayana Wiguna Eka Saputra; Yovita Helena Junjanto
Proceedings International Conference on Marine Tourism and Hospitality Studies Vol. 1 No. 1 (2024): Proceedings International Conference on Marine Tourism and Hospitality Studies
Publisher : Politeknik Pariwisata Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33649/iconmths.v1i1.438

Abstract

Bali is one of the most prestigious tourism destinations in Indonesia that has begun to over tourism. On the other hand, nature landscape in Bali provides for adventure tourism which is underexplored. The novelty from this study is reveal how adventure tourism in Bali held, and factors that influence on adventure tourism. Data collected from focus group discussion with organization who have interest in mountain forest, rock climbing, and rafting in Bali. The research result describes how adventure tourism held consist bay three stages: pre exploration, exploration, and post-exploration. And what are the supported and unsupported factors to successfully that adventure tourism in Bali categorized in three main factors: external factor, internal factor, relationship factor. This research has implications for tourism public policy in Bali and tourist attraction managers.
Optimalisasi Pemasaran Digital, Branding, dan Customer Service pada Usaha Coffee Shop Wasta Kopi Desa Ungasan, Provinsi Bali Eka Saputra, Upayana Wiguna; Putra, Kadek Dwi Cahaya; Priyana, I Putu Okta; Dananjaya, Ida Bagus; Widiantara, I Made; Nurfakhrurozi, Rifqi; Rinaldi, Eldian
Parta: Jurnal Pengabdian Kepada Masyarakat Vol. 6 No. 2 (2025)
Publisher : Universitas Pendidikan Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38043/parta.v6i2.6998

Abstract

Program Pengabdian kepada Masyarakat (PKM) ini dilaksanakan untuk menjawab permasalahan utama yang dihadapi Wasta Kopi, yaitu keterbatasan dalam pemasaran digital, lemahnya branding visual, serta belum adanya standar operasional prosedur (SOP) pelayanan pelanggan. Metode yang digunakan meliputi pelatihan, pendampingan, dan implementasi langsung dengan melibatkan 10 staf, 3 main team, dan 3 support team. Hasil kegiatan menunjukkan adanya peningkatan signifikan pada aspek pemasaran digital, ditandai dengan bertambahnya jumlah pengikut Instagram, konten yang lebih kreatif, kehadiran website resmi, serta optimalisasi Google Maps. Pada aspek branding visual, pemasangan neonbox, signage, serta penerapan logo pada produk meningkatkan visibilitas dan brand recall. Sementara itu, penyusunan dan sosialisasi SOP pelayanan menghasilkan peningkatan konsistensi layanan staf, yang juga berdampak pada meningkatnya kepuasan pelanggan. Evaluasi menggunakan skala Likert memperlihatkan adanya peningkatan keterampilan staf dan kepuasan pelanggan pada seluruh aspek yang diukur. Program ini tidak hanya berdampak positif pada Wasta Kopi, tetapi juga berkontribusi terhadap citra Desa Ungasan sebagai destinasi kuliner dan wisata.
The influence of companions and financial influencers on gen z's financial planning: Mediating role of financial literacy Ketut Vini Elfarosa; Upayana Wiguna Eka Saputra
Diponegoro International Journal of Business Vol 8, No 2 (2025)
Publisher : Department of Management | Faculty of Economics and Business | Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/dijb.8.2.2025.156-170

Abstract

This study investigates the influence of companions and financial influencers on financial planning among Generation Z in Indonesia, with financial literacy serving as a mediating factor, grounded in Social Learning Theory (SLT). Utilizing a quantitative research design and Structural Equation Modeling with Partial Least Squares (PLS-SEM), the research surveyed 170 Indonesian Gen Z individuals, selected via purposive sampling, who actively engaged with financial content on social media platforms. The findings reveal that companion influence significantly enhances financial literacy and financial planning, affirming the role of close social contacts as effective behavioral models. In contrast, financial influencers do not demonstrate a significant direct or indirect effect on financial literacy or financial planning, suggesting that exposure to digital content alone does not ensure effective financial management. Financial literacy is identified as a crucial mediator in the relationship between companion influence and financial planning, while no similar mediation effect is observed for financial influencers. These results underscore the importance of leveraging trusted social networks to improve financial literacy and highlight the need for critical evaluation of influencer content in shaping financial behaviors among young individuals. The study theoretically contributes by validating SLT in financial socialization and practically suggests prioritizing peer-based learning over passive digital content consumption in financial education programs.
IMPLEMENTASI PENGGUNAAN FINANCIAL TECHNOLOGY QRIS BANK BPD BALI CABANG NEGARA UNTUK GENERASI X DI PASAR UMUM BAHAGIA I Gusti Ayu Kade Santika Dwi Antari; Gede Pradiva Adiningrat; Upayana Wiguna Eka Saputra
NETIZEN: JOURNAL OF SOCIETY AND BUSSINESS Vol. 1 No. 9 (2025): AGUSTUS
Publisher : CV. ADIBA AISHA AMIRA

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The development of financial technology has driven a transformation in Indonesia's payment system, one of which is through the implementation of QRIS (Quick Response Code Indonesian Standard). This initiative aims to create efficient and inclusive cashless transactions. This study aims to analyze the implementation of QRIS by Bank BPD Bali, Negara Branch, among Generation X merchants at Pasar Umum Bahagia, and to identify the obstacles encountered in the adoption process. Employing a descriptive qualitative approach using the AIDA model (Awareness, Interest, Desire, Action), the study involved field observations, in-depth interviews with Generation X merchants, and supporting documentation. The findings indicate that although most merchants already have bank accounts and are registered in the QRIS system, only a small number actively use the service. The main barriers identified include limited access to technological devices, unstable internet connections, and low trust in the security of digital systems. The study recommends continuous digital education, infrastructure improvement, and more personalized and repeated outreach by the bank to enhance QRIS adoption among traditional market merchants, particularly those from Generation X.
SYSTEMATIC LITERATURE REVIEW USING THE PRISMA APPROACH: FINTECH AND FINANCIAL LITERACY Upayana Wiguna Eka Saputra; Ketut Vini Elfarosa; Wayan Hesadijaya Utthavi; Anak Agung Ayu Mirah Kencanawati; I Gusti Ayu Astri Pramitari; Eldian Rinaldi
Journal of Applied Finance and Accounting Vol. 13 No. 1 (2026): Publish on June 2026
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/jafa.v13i1.14430

Abstract

This study synthesizes empirical evidence on the relationship between Financial Technology (Fintech) and digital financial literacy through a PRISMA-based Systematic Literature Review (SLR) of quantitative, Scopus-indexed studies conducted in Asian contexts from 2021 to 2025. The review followed four stages—identification, screening, eligibility, and inclusion—yielding 10 studies for thematic synthesis. Findings converge on two determinant clusters: internal factors (e.g., trust, self-efficacy, foundational financial knowledge) and external enablers (e.g., internet access, institutional quality, regulatory safeguards) that jointly shape the Fintech–literacy nexus. Overall, Fintech can enhance literacy and inclusion, but realized benefits depend on users’ cognitive and procedural capabilities; low literacy diminishes effectiveness and amplifies risks of mis-selling, fraud, and over‑indebtedness in digital environments. Methodologically, the field is dominated by survey-based designs and SEM, with several studies leveraging large-scale household datasets and limited experimentation with machine learning, while qualitative, mixed-methods, and longitudinal approaches remain scarce. Persistent gaps include causal identification, heterogeneous effects across demographic segments and market maturity, lack of standardized Fintech literacy measures, and underexplored mediating and moderating mechanisms. Policy and practice implications emphasize targeted digital literacy interventions, consumer protection by design, and context-sensitive regulation to ensure responsible Fintech adoption, particularly in developing Asian economies where access is expanding faster than capabilities
Ecotourism Content Resonance on TripAdvisor: A Netnographic Study of Penglipuran and Tenganan Villages I Made Widiantara; Dwi Cahaya Putra Kadek; Lianda Ayu Puspita Ni Putu; Oka Wisnawa I Putu; Sedana Wibawa Yasa Gede; Upayana Wiguna Eka Saputra
Mediator: Jurnal Komunikasi Vol. 19 No. 1 (2026): Mediator: Jurnal Komunikasi (Sinta 2)
Publisher : UPT Publikasi Ilmiah UNISBA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29313/mediator.v19i1.8248

Abstract

Village-based ecotourism in Bali, exemplified by Penglipuran and Tenganan Aga, blends environmental stewardship with living culture. This study aims to analyze the resonance of ecotourism content from traveler reviews on TripAdvisor to (1) assess alignment between promoted ecotourism values and visitors' lived experiences, (2) examine content patterns reflecting sustainable tourism practices, and (3) formulate strategic recommendations for digital ecotourism communication. Using netnography, we collected and cleaned 946 reviews (2015–2025) and applied thematic and sentiment analysis, triangulated with document analysis (promotional materials), in-depth interviews with village managers, and participant observation during field visits. Most reviews are positive, highlighting authentic culture and cleanliness. Word clouds and K-Means clustering reveal dominant themes: traditional architecture, community life, environmental upkeep, alongside minor critiques of commercialization and crowding. Hierarchical charts show different emphases: Penglipuran leads on environmental conservation, while Tenganan centers on cultural preservation and community economy. A connection map shows how culture, environment, and the local economy interrelate to shape experience. Sentiment analysis confirms a valence of >90% positive/neutral, with strong affective engagement toward sustainability initiatives. We conclude that user-generated content mirrors the success of both villages in delivering authentic ecotourism, while underscoring the need to manage overtourism (Penglipuran) and balance authenticity with commerce (Tenganan). Strategic recommendations are offered for sustaining digital communication congruent with on-site practice. Findings advance digital tourism communication theory, particularly e-WOM dynamics in community-based ecotourism, with practical implications for destination branding and sustainable tourism management.
Co-Authors Anak Agung Ayu Mirah Kencanawati Anak Agung Ayu Mirah Kencanawati Anak Agung Raka Sitawati Andriani, Wahyu Bonneau, Marie Christine Dananjaya, Ida Bagus Dola Destiya Ripana Dwi Cahaya Putra Kadek Eldian Rinaldi Eldian Rinaldi Elfarosa, Ketut Vini FAKRUROZI, RIFQI NUR Fauziah, Laily Galang Marhaenisme Gede Pradiva Adiningrat Gede Pradiva Adiningrat Gede Pradiva Adiningrat, Gede Pradiva Gede Sedana Wibawa Yasa Gede Sedana Wibawa Yasa Gede Sri Darma Geraldine, Putu Prita Pramesti I Gede Adhi Prasetya Bandem I Gusti Ayu Astri Pramitari I Gusti Ayu Kade Santika Dwi Antari I Gusti Ngurah Sanjaya I Ketut Yasa I Made Sarjana I Made Widiantara I Putu Okta Priyana I Putu Okta Priyana I Putu Yoga Laksana I Wayan Edi Arsawan I Wayan Wirga Ida Ayu Putri Widiasuari Riyasa IDA BAGUS DANANJAYA Ida Bagus Gede Dananjaya Ida Bagus Sanjaya Ida Nyoman Basmantra Kadek Dwi Cahaya Putra Kasiani Kasiani KATARINA PINGKAN Ketut Vini Elfarosa Ketut Vini Elfarosa Laily Fauziah Leni Anggraini Susanti Lianda Ayu Puspita Ni Putu Lily Marheni Made Ayu Jayanti Prita Utami Made Ayu Jayanti Prita Utami Majid Wajdi Meliani Andari Ni Luh Made Wijayati Ni Made Dwi Anjani Ni Putu Ayu Vena Aryanthi Ni Putu Devi Antari Ni Putu Maha Lina Ni Putu Rita Sintadevi Ni Putu Rita Sintadevi Nurfakhrurozi, Rifqi Nurfakih, Shafa Ajeng Wulandari Nyoman Indah Kusuma Dewi Oka Wisnawa I Putu Pande Putu Raditya Putra Yudistira, Cokorda Gede Putu Adi Suprapto Putu Wira Widiantara Rahmanu, I Wayan Eka Dian Rangkuti, Agus Edy Reyes, Alma Pia Garcia Rifqi Nurfakhrurozi Sagung Mas Suryaniadi SANJAYA, IDA BAGUS Sedana Wibawa Sedana Wibawa Yasa Gede Sitawati, Anak Agung Raka Subagiana, IGM Sumetri, Ni Wayan Waelan Waelan, Waelan Wattanametha, Phussadee Wayan Hesadijaya Utthavi Widiantara, I Made Yovita Helena Junjanto