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All Journal Jurnal Teknik Jurnal Pendidikan Teknik Mesin Journal of Industrial Engineering Management SELAPARANG: Jurnal Pengabdian Masyarakat Berkemajuan RADIAL: JuRnal PerADaban SaIns RekAyasan dan TeknoLogi STEAM Engineering : Journal of Science, Technology, Education And Mechanical Engineering Jurnal Pendidikan Teknik Mesin Undiksha Jurnal Teknik Industri Terintegrasi (JUTIN) Indonesian Journal of Industrial Engineering & Management Jambura Industrial Review (JIREV) Parta: Jurnal Pengabdian Kepada Masyarakat JAMBURA: JURNAL ILMIAH MANAJEMEN DAN BISNIS Lamahu: Jurnal Pengabdian Masyarakat Terintegrasi Journal of Artificial Intelligence and Digital Business Jurnal Pendidikan Sultan Agung Jurnal Abdimas Terapan Jurnal Vokasi Sains dan Teknologi JURNAL PENGABDIAN TEKNIK INDUSTRI Jurnal Pengabdian Masyarakat dan Riset Pendidikan Jurnal Teknik AMATA Jurnal Pendidikan Teknik Mesin RADIAL: Jurnal Peradaban Sains, Rekayasa dan Teknologi JAMBURA JOURNAL OF ENGINEERING EDUCATION (JJEE)
Hendra Uloli
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ANALISIS PELAYANAN DENGAN MENGGUNAKAN METODE SERVQUAL TERHADAP PELAYANAN PADA PT POS INDONESIA CABANG GORONTALO: Indonesia Latimbang, Moh Almaida; Rasyid, Abdul; Machmoed, Buyung R.; Uloli, Hendra
Jurnal Vokasi Sains dan Teknologi Vol. 4 No. 1 (2024): JURNAL VOKASI SAINS DAN TEKNOLOGI (NOVEMBER)
Publisher : Program Vokasi UNG

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56190/jvst.v4i1.61

Abstract

PT. Pos Indonesia (Persero) merupakan salah satu perusahaan logistik besar dan telah merambah ke masyarakat hingga pelosok daerah. Penelitian ini bertujuan untuk menentukan kepuasan pelanggan dengan menggunakan metode Service Quality (Servqual) pada pelayanan PT. Pos Indonesia Gorontalo. Metode Servqual (Service Quality) merupakan metode untuk mengukur kualitas pelayanan. Metode ini digunakan untuk mengetahui atribut pelayanan yang belum sesuai dengan harapan pelanggan. Hasil penelitian menunjukkan terdapat 25 atribut pelayanan yang terpilih. Berdasarkan pengolahan data, maka diketahui tingkat kepuasan konsumen terhadap pelayanan memiliki nilai -0,36 (Rata-rata) dengan menunjukkan 4 atribut yang menjadi prioritas utama yang perlu dilakukan perbaikan, 4 atribut tersebut adalah: Tepat waktu dalam pengiriman dan penerimaan barang, Kantor Pos memberikan keamanan barang pelanggan dalam menggunakan jasa pengiriman Kantor Pos, Komunikasi staf kantor pos dengan pelanggan berjalan baik dan lancar dan Informasi yang diberikan dapat diandalkan. Berdasarkan perhitungan menggunakan metode Servqual, hasil menunjukkan bahwa rata-rata kepuasan pelanggan memiliki nilai negatif. Peningkatan akan difokuskan pada nilai gap score negatif tertinggi, yang terdiri dari 4 pernyataan atribut perbaikan.
ANALISIS KESEIMBANGAN LINTASAN DENGAN METODE RANKED POSITIONAL WEIGHT (RPW) DAN LARGEST CANDIDATE RULES (LCR) DI UD. SUKAMAJU FURNITURE Novarika, Ni Kadek Fany; Lasalewo, Trifandi; Uloli, Hendra
Jurnal Vokasi Sains dan Teknologi Vol. 4 No. 1 (2024): JURNAL VOKASI SAINS DAN TEKNOLOGI (NOVEMBER)
Publisher : Program Vokasi UNG

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56190/jvst.v4i1.63

Abstract

Penelitian ini dilakukan di UD Sukamaju Furniture sebuah perusahan manufaktur yang bergerak di bidang industri mebel/furniture. Dalam proses produksinya, perusahaan seringkali dihadapkan pada permasalahan keseimbangan lintasan produksi, hal ini terlihat dari waktu menganggur yang signifikan pada satu stasiun kerja dan sibuknya stasiun kerja yang lain. Oleh karena itu, penelitian ini bertujuan untuk mengoptimalkan keseimbangan lintasan produksi yang mengacu pada indikator seperti; balance delay, efisiensi lintasan, dan total waktu menganggur. Dalam penelitian ini, metode yang digunakan adalah Ranked Positional Weight (RPW) dan Largest Candidate Rule (LCR). Hasil penelitian ini menunjukkan bahwa metode Ranked Positional Weight (RPW) menghasilkan keluaran potensial atau performansi 4 stasiun kerja dengan line efficiency 69,13%, memiliki balance delay 30,86%, dan smoothnes index sebesar 426,01 dengan total waktu mengganggur 661,05. Sedangkan pada metode Largest Candidate Rule (LCR) menghasilkan 6 stasiun kerja dengan line efficiency 46,09%, memiliki balance delay 53,90%, dan smoothnes index sebesar 845,10 dengan total waktu mengganggur 1732,09. Kesimpulan dari penelitian ini yaitu bahwa setelah dilakukan perbaikan dengan metode Ranked Positional Weight (RPW) dan Largest Candidate Rule (LCR) memperlihatkan peningkatan performansi lintasan yang lebih baik dibandingkan lintasan sebelumnya. Dari kedua metode tersebut, didapatkan bahwa metode Ranked Positional Weight (RPW) merupakan metode yang paling optimal dengan performansi 4 stasiun kerja, mengalami peningkatan efisiensi lintasan sebesar 29,62 %, dan penurunan balance delay sebesar 29.81 %, serta pengurangan total waktu menganggur sebesar 1.606,55 detik. Saran untuk UD Sukamaju Furniture Gorontalo untuk mengatur ulang alokasi elemen kerja sesuai dengan hasil perhitungan keseimbangan lintasan.
PENINGKATAN PRODUKTIVITAS MELALUI PENYEIMBANGAN LINTASAN PRODUKSI MENGGUNAKAN METODE LARGEST CANDIDATE RULES DAN REGION APPROACH DI UD. MEUBEL SINAR HARAPAN Askar, Askar; Abdul Rasyid; sunardi; hendra uloli
Jurnal Vokasi Sains dan Teknologi Vol. 4 No. 1 (2024): JURNAL VOKASI SAINS DAN TEKNOLOGI (NOVEMBER)
Publisher : Program Vokasi UNG

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56190/jvst.v4i1.65

Abstract

Penelitian ini dilakukan di UD. Meubel Sinar Harapan yang merupakan perusahaan mebel di Sulawesi Tenggara dan bergerak dalam produksi furniture. Perusahaan seringkali mengalami kendala dalam memenuhi target ketika memiliki banyak permintaan karena kurang maksimalnya tingkat produksi. Tingkat produksi dipengaruhi oleh ketidakseimbangan pada lintasan produksi. Pemaksimalan tingkat produksi dapat dilakukan dengan penyeimbangan pada lintasan produksi, penelitian ini bertujuan untuk meningkatakna efisiensi produksi melalui penyeimbangan lintasan produksi dalam memenuhi permintaan konsumen. Metode yang digunakan dalam penelitian ini adalah Largest Candidate Rules (LCR) dan Region Approach (RA). penelitian ini menunjukkan hasil yang optimal dengan performansi 6 stasiun kerja dimana mengalami peningkatan efisiensi lintasan sebesar 23,12 % dan penurunan balance delay sebesar 23,12% serta pengurangan total waktu menganggur sebesar 137.918,65 detik. penggunaan metode line balancing pada penelitian tersebut dapat meningkatkan efisiensi produksi secara signifikan.
Analisis pengukuran kinerja di Mall Pelayanan Publik Bone Bolango menggunakan metode balanced scorecard Nadjamuddin, Difa Nurul Asyifah; Lahay, Idham Halid; Uloli, Hendra
Jurnal Teknik Industri Terintegrasi (JUTIN) Vol. 8 No. 1 (2025): January
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jutin.v8i1.39841

Abstract

Services to the community can be categorized as effective and efficient if the community gets easy service with short, fast, precise and satisfying procedures. However, the reality in the field is not as expected. Therefore, it is very important for the management of the Public Service Mall to evaluate its employees, to improve the quality of services provided to the community. This study aims to analyze and measure the performance of the Bone Bolango Public Service Mall office using the Balanced Scorecard method integrated with the AHP method. Based on the results of performance measurements at the Bone Bolango Public Service Mall using the Balanced Scorecard, the Financial Perspective in 2022 has a budget of Rp. 3,858,495,244 and a budget realization of Rp. 3,207,456,588 and in 2023 have a budget of 3,266,721,230 and a budget realization of Rp. 3,118,145,314
Minimasi waste pada proses produksi roti menggunakan metode value stream mapping di UMKM Massempo Bakery Rasyid, Abdul; Teppo, Anisa Nurjana; Uloli, Hendra
Jurnal Teknik Industri Terintegrasi (JUTIN) Vol. 8 No. 1 (2025): January
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jutin.v8i1.39855

Abstract

This research was conducted on the MSME Massempo Bakery with the aim of identifying and minimizing waste in its production process. Waste that occurs in the production process can negatively impact production efficiency and effectiveness, such as increased production time, unnecessary costs, and decreased product quality. The method used in this research is Value Stream Mapping (VSM), which aims to map the value flow of the entire production process, identify value-added and non-value-added activities, and discover potential waste. The research results show that the main wastes identified include defects (product defects), waiting (waiting time), and motion (excessive movement). Through analysis using VSM, potential improvements were found in activities that do not add value. The implementation of improvements was carried out by combining several similar activities and reducing inefficient operating time. From the improvement of process activity mapping, the total time was reduced from 20776.51 seconds to 18659.95 seconds, resulting in a total time savings of 2116.56 seconds, which indicates a significant increase in efficiency.
Analisis produktivitas produced water pump menggunakan metode OEE dan FMEA Felisah, Andi Ratu; Uloli, Hendra; Lahay, Idham Halid
Jurnal Teknik Industri Terintegrasi (JUTIN) Vol. 8 No. 1 (2025): January
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jutin.v8i1.41289

Abstract

Produced Water is water that is produced from wells along with oil during the production process. Produced water contains soluble and insoluble oil/organics, dissolved solids, and various chemicals used in the production process. The Produced Water Pump functions to push water from the tank to the injection well which is flowed through pipes. The purpose of this study is to determine the productivity of the product water pump using the Overall Equipment Effectiveness (OEE) method which obtained the results at a performance value of 82% where this value did not reach the maximum OEE standard so that further action will be taken immediately in order to get improvements using the Failure Mode and Effect Analysis (FMEA) method with proposed improvements Providing additional training on the importance of routine maintenance and the impact of negligence, Implementing an objective performance appraisal system, Asking workers to make reports after completing maintenance tasks so that workers can find out the history of previous machine maintenance.
Analisis Beban kerja Mental dan Fisik pada Petugas Keamanan Kampus Menggunakan Metode NASA-TLX dan CVL Studi Kasus: Universitas Negeri Gorontalo Ayuni, Dewi Riasty; Lahay, Idham Halid; Uloli, Hendra
Jurnal Teknik Industri Terintegrasi (JUTIN) Vol. 8 No. 3 (2025): July
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jutin.v8i3.44871

Abstract

The work done by security officers is to control the work environment, regulate student and lecturer vehicle traffic, escort guests and conduct security patrols around the campus. Security officers use a shift system which of course affects the human circadian rhythm. The amount of work done by security officers within 12 hours causes security officers to experience fatigue and excessive sleepiness. This study aims to analyze the mental and physical workload of security officers. The method used is NASA-TLX to determine the level of mental workload, cardiovascular load to determine the pulse rate. The results of research based on NASA-TLX state that the mental workload experienced by security officers in the morning and night shifts is mostly high. In the physical workload in the morning and night shifts there is no fatigue seen from the CVL percentage of less than 30%.
Analisa Strategi Pengembangan UMKM Flamboyan Menggunakan Metode SWOT Widodo, Langgeng; Uloli, Hendra; Lahay, Idham Halid
Jurnal Teknik Industri Terintegrasi (JUTIN) Vol. 8 No. 3 (2025): July
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jutin.v8i3.46281

Abstract

Micro, Small and Medium Enterprises (MSMEs) have a strategic role in national economic development, contributing greatly to job creation and gross domestic product (GDP) value. Potential in the Village: MSMEs in the village have good prospects for increasing community income, empowering individuals, and reducing unemployment. Many MSMEs cannot survive long due to the lack of appropriate business strategies. This study uses SWOT analysis to identify the strengths, weaknesses, opportunities, and threats faced by Flamboyan MSMEs, with the aim of designing appropriate development strategies. Strengths and Weaknesses: Flamboyan MSMEs have an internal strength score of 3.44, indicating that this business is above average in terms of strength. Opportunities and Threats: External factors indicate that the greatest opportunity comes from healthy consumer tendencies, with a weighted value of 0.14286 and a rating of 3.7. Strategy Recommendations: The study recommends that Flamboyan MSMEs develop strategies that utilize strengths, overcome weaknesses, take advantage of opportunities, and reduce threats to improve performance and achieve business goals.
Optimasi Rute Distribusi ES Kristal Dengan Metode NN Dan LS UMKM XYZ Husin, Salmawati; Lahay, Idham Halid; Uloli, Hendra
Jurnal Teknik Vol 23 No 1 (2025): Jurnal Teknik
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37031/jt.v23i1.631

Abstract

This study aims to optimize distribution routes for Micro, Small, and Medium Enterprises (MSMEs) engaged in the production of premium ice crystals. The Nearest Neighbor (NN) method is used to find the initial route by selecting the closest locations in sequence, while Local Search is used to improve the route found by searching for better local solutions through exchange or improvement of the delivery sequence. The testing was conducted using distribution data from several customers and delivery locations. The research results show that the distribution route for UMKM Es Kristal Premium, when applying the Nearest Neighbor and Local Search methods, resulted in a reduction in delivery distance from 40.3 km to 3.74 km, with a savings of 16.28% for the urban area, and from 52.5 km to 33.1 km for the Limboto-Telaga area, with a savings of 36.95%. Additionally, this method also reduces transportation costs, with initial transportation costs of Rp. 100,000.00 decreasing to Rp. 66,840.00, representing a cost reduction of 33.16%. This method can optimize time and operational cost savings, which can have a positive impact on UMKM Es Kristal Premium in enhancing their competitiveness and service to customers.
Perancangan Sistem Produksi Yang Optimal untuk Meningkatkan Kapasitas Produksi UMKM Flamboyan Menggunakan Metode Lean Manufaktur Anom, Adji Saputra; Lahay, Idham Halid; Uloli, Hendra
Jurnal Teknik Industri Terintegrasi (JUTIN) Vol. 8 No. 3 (2025): July
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jutin.v8i3.46335

Abstract

Flamboyan UMKM is an UMKM engaged in the food sector. They make various types of processed foods, especially processed fish and processed bananas, one of their best-selling products is banana chips with milk and cheese. In the implementation of its production, some waste is still found. To reduce the waste identified in the production process, the application of Lean Manufacturing with the VSM (Value Stream Mapping) method is used to analyze and design the flow of materials and information so that it can identify, analyze and find solutions to make improvements to reduce the waste that occurs. In its implementation, it began with the identification of waste that occurred using interviews and direct observations in the field. The results of waste identification obtained waste at the banana storage work station in the freezer with an average time of 12000 seconds or 200 minutes or 3.33 hours. After the improvements were made, to reduce waste, 1 work station was added so that the banana storage time in the freezer became 3600 seconds or 60 minutes or 1 hour and 2 places were made to increase efficiency.
Co-Authors Abdul Rasyid Abdul Rasyid Abdul Rasyid Abdullah, Aizza Kirana Abdullah, Moh. Rifaldi Adriyansya Lihawa Ahmad Potalangi Aizza Kirana kirana Alifransi Sulaeman Andi Maga Umara Anom, Adji Saputra Anwar, Balqis Arafat, Muh Yasser Arafat, Muhammad Yasser Arifin Nurcahyo Zumadillah Hasania Arya, Muhammad Farza Askar Askar, Askar Aspar Podungge Ayuni, Dewi Riasty Bayu, Muh Aditya Utomo Buyung R Machmoed Buyung R. Machmoed Eduart Wolok Esta Larosa Esta Larosa Fahria Malabar Fajar Nurcahyo Felisah, Andi Ratu Fentje Abdul Rauf Ferdianto Oten Yunus Gunawan Datuela Gunawan Tohulawula Gusti Made Surya Adi Candra Habibullah Khaidir Fath Fath Hafid Rahmandan Hasanuddin Hasanuddin Hasanuddin Hasdiana Helena Badu Herinda Mardin Husin, Salmawati I Wayan Rupawan I Wayan Sudana Ibnu Sanjaya Idham Halid Lahay Ikhsan Hidayat Indri Wirahmi Bay Irmawaty Umar Irwan Wunarlan Jamal Darusalam Giu Jessica Gabriani Mamonto Jilham, Aqshal Larosa, Esta Lasalewo, Triandi Latimbang, Moh Almaida Machmoed, Buyung R Magvirah El Walidayni Kau Matiro, Moh. Alyafi Dg. Mohamad Eko W. Ismail Mohamad Riyandi Badu Monica Pratiwi Moonti, Riton Muhammad Fikri Hatibie Muhammad Syukur Anugrah Adam Muhammad Yasser Nadjamuddin, Difa Nurul Asyifah Novarika, Ni Kadek Fany Nurcahyo, Fajar Nurjana, Anisa Nurlaila Husain Pramudibyo, Sugeng PRAMUDIBYO, SUGENG PRAMUDIBYO Ramadhani, Indah Renando Ake Rivanmoputi Rudolf Simatupang Sabaya, Zilva Abd. Rahim Sintiana Sintiana Sri Widyarti Ali Stella Junus Sugeng Pramudibyo Sugengn Pramudibyo Sulanda, Sinta Bellah Sunardi Sunardi Sunardi . sunardi sunardi Taufik Asril Teppo, Anisa Nurjana Trifandi Lasalewo Wahyudi Pua Wayan Andika Riyantara Widodo, Langgeng Windie Santika Masri Wungguli, Fauzan Yacub, Fidya Ayustina Yupiani Yupiani Yusrin Kadir Zainudin Bonok