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Prihatin Lumbanraja
Fakultas Ekonomi, Jurusan Manajemen, Universitas Sumatera Utara Medan
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Journal : JOURNAL OF SCIENCE AND SOCIAL RESEARCH

 1 
PENGARUH MOTIVASI KERJA, BEBAN KERJA, TEAM WORK TERHADAP KINERJA PEGAWAI PADA PT. KOPERASI TELEKOMUNIKASI SELULAR (KISEL) REGIONAL I PROVINSI SUMATERA UTARA Syahputra, Reza; Lumbanraja, Prihatin; Aritonga, Evawany Yunita
JOURNAL OF SCIENCE AND SOCIAL RESEARCH Vol 9, No 1 (2026): February 2026
Publisher : Smart Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54314/jssr.v9i1.5781

Abstract

Abstract: This study aims to determine the extent of influence of work motivation, workload level, and teamwork on employee performance at PT. Koperasi Telekomunikasi Selular (Kisel) Regional I North Sumatra. The approach used in this study is a quantitative method with an associative research type. The number of samples consisted of 110 respondents selected through incidental sampling techniques and calculations using the Slovin formula with an error rate of 10%. The results of the study revealed that work motivation (X1) is the most dominant and significant factor in influencing employee performance, indicated by a significance value of 0.000 and a t-count value of 4.864. In addition, workload (X2) also has a significant influence with a significance value of 0.020, followed by the teamwork variable (X3) which also has a significant influence with a significance of 0.040. These three variables together are proven to have a significant influence on employee performance, as indicated by the results of the F test with a significance value of 0.000. The regression model in this study was able to explain 27.8% of the variation in employee performance (R² = 0.278), while the remaining 72.2% was explained by other variables not included in the model. These results indicate that efforts to improve employee performance can be done through strengthening motivation, balancing workload arrangements, and increasing the effectiveness of teamwork. Keywords: Work Motivation, Workload, Teamwork and Employee Performance Abstrak: Penelitian ini bertujuan untuk mengetahui seberapa besar pengaruh motivasi kerja, tingkat beban kerja, serta kerja tim terhadap kinerja karyawan di PT. Koperasi Telekomunikasi Selular (Kisel) Regional I Sumatera Utara. Pendekatan yang digunakan dalam penelitian ini adalah metode kuantitatif dengan jenis penelitian asosiatif. Jumlah sampel terdiri dari 110 responden yang dipilih melalui teknik insidental sampling dan perhitungan menggunakan rumus Slovin dengan tingkat kesalahan 10%. Hasil penelitian mengungkapkan bahwa motivasi kerja (X1) menjadi faktor paling dominan dan signifikan dalam mempengaruhi kinerja karyawan, ditunjukkan dengan nilai signifikansi sebesar 0,000 dan nilai t-hitung sebesar 4,864. Selain itu, beban kerja (X2) juga memiliki pengaruh signifikan dengan nilai signifikansi 0,020, diikuti oleh variabel kerja sama tim (X3) yang turut memberikan pengaruh signifikan dengan signifikansi 0,040. Ketiga variabel tersebut secara bersama-sama terbukti memiliki pengaruh signifikan terhadap kinerja karyawan, sebagaimana ditunjukkan oleh hasil uji F dengan nilai signifikansi 0,000. Model regresi dalam penelitian ini mampu menjelaskan 27,8% dari variasi kinerja pegawai (R2 = 0,278), sementara sisanya, sebesar 72,2%, dijelaskan oleh variabel lain yang tidak termasuk dalam model. Hasil ini menunjukkan bahwa upaya untuk meningkatkan kinerja karyawan dapat dilakukan melalui penguatan motivasi, pengaturan beban kerja yang seimbang, serta peningkatan efektivitas kerja sama dalam tim. Kata kunci: Motivasi Kerja, Beban Kerja, Kerja Sama Tim dan Kinerja Karyawan
Co-Authors Abdul Rahim Matondang Amlys Syahputra Silalahi Ananda, Novita ANDRIANSYAH Anum, Putri Latifah Ardiansyah Toy, Jefry Aritonga, Evawany Yunita Arlina Nurbaity Lubis Aryanti, Meilisa Azzahra Syafitri Matondang, Ridha Bambang Bambang Br Tarigan, Yuliana Chairun Nisa Cut Nizma Dalimunthe, Ritha F. Endang Sulistya Rini Faizal Madya Fransiska, R. Meutia Giawa, Yohanes Ginting, Hans Giovani Ginting, Rini Troelin gresmita yulia situmorang Gulo, Famati Gulo, Yunuman Gusrini Rahmadani, Vivi Hagatha, Izuramana Hamdi Hamdi Harahap, Yunita Citra Sari Harefa, Oberlin Hasibuan, Bebby Kandida Hasibuan, Beby Kendida Hidayat, Fajar Shidiq inaga, Anggun Tiur Ida S isfenti sadalia Isfenti Sadalia Iskandirini, Iskandirini Karen Tambunan Kembaren, Eqy Gusti Immanuel Saor Khaira Amalia Fachrudin Lase, Delipiter Lubis, Salwa Algia Mawarid Mardiyah Mardiyah Maria Damaianty Pasaribu Mastura, Mastura Mauly Purba, Mauly Meilita Tryana Sembiring, Meilita Tryana Muhammad Yalzamul Insan Nababan, Boy Chandra Nia Luthfiana Marina Nilaywati, Rintan Nurul Fadhilah Nurul Huda Chasanah Onom, Jojor paham ginting Pujiati Pynasthika, Qeisha Amaliah R Hamdani Harahap Rachmawati, Siti Novia Radius Peranginangin Rahayu, Esty Budi Rahmah, Mauliza Syafhira Ramadani Ramadhani, Vivi Gusrini Rintan Nilaywati Ritha F. Dalimunthe Rosa Pangaribuan, Nani S. Sugiharto Safariani, Dewi Samosir, Zurni Zahara Sembiring, Robert Sanjaya Siahaan, Elisabet Sihotang, Ance Marintan Silalahi, Amlys Syahputra Silalahi, Amlysh Syahputra Siregar, Hasan Sakti Siregar, Hasan Sakti Sirojuzilam Hasyim Soekatendel, Eddy Sukaria Sinulingga Syafii, M. Syahputra, Reza Syamsul Bahri Tanjung, Suci Rahmadani Vivi Gusrini Rahmadani Pohan Wibowo, Rulianda P. Wilsam Pasaribu, April Yanto yeni absah Yunita Aritonang, Evawany Zulkarnain Zulkarnain