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Journal : International Journal of Artificial Intelligence Research

Determining Quality of Service (QoS) of End-User Internet Networks with Data Sniffing and Classification Algorithms Rosyidin, Zulkham Umar; Muladi, Muladi; Handayani, Anik Nur
International Journal of Artificial Intelligence Research Vol 9, No 1 (2025): June
Publisher : Universitas Dharma Wacana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29099/ijair.v9i1.1444

Abstract

The development of telecommunications technology in this world has changed very rapidly. Changes are made to access technology using the transmission media, which uses fiber optic technology, which has the advantage of being free from interference, large and fast data delivery capacity. An Internet Service Provider (ISP) is a provider of construction services and management of network infrastructure that always meets customer needs. Customer satisfaction with the services provided by ISP is also important in the era of increasingly tight market competition. Quality of Service (QoS) testing in internet networks needs to be done so that customers get optimal service. This study analyzes the quality of internet networks with fiber optic media on the end user side with the data sniffing method using Wireshark software that records video data traffic on the YouTube platform. The results of the data recording are processed using the QoS method with Throughput, Packet Loss, Delay, and Jitter parameters. The QoS assessment index is divided into Excellent, Good, Fair, and Poor classes according to the TIPHON standard. Data from these parameters is classified using the Naive Bayes, KNN, and Decision Tree methods. The results of applying the algorithms show the highest Accuracy value in the Decision Tree algorithm of 97%, while the highest Precision and Recall are in the KNN algorithm with values of 94% and 85%.
Co-Authors A.N. Afandi Abd Kadir Mahamad Abdullah Iskandar Syah Abdullah Iskandar Syah Abdullah Iskandar Syah Achmad Hamdan Adim Firmansah Agung Bella Putra Utama Agusta Rakhmat Taufani Ahmad Syatir Aji Prasetya Wibawa Al Ariki, Muhammad Rozakulloh Ali, Haidar Amiruzzaki Taslim Andrew Nafalski Anik Nur Handayani Anis Nikmatul Kasanah Aripriharta - Arisatya Bharotoyakti Ashar, Muhammad ASMARITA, YULMAISI Bagus Aditama Bety Etikasari Desti Eka Sintyaningrum Deva Putri Lestari Didik Dwi Prasetya Dila Umnia Soraya Dwi Septian, Fachur Rozy Fachur Rozy Dwi Septian Faizah Nur Faridah Falah, Moh Zainul Falah, Moh. Zainul Faridah, Faizah Nur Fath Faizal Mubarok Fikha Rizky Aullia Fiqhy Isrofil Firzatullah, M. Farrel Akbar Gunawan Gunawan Gunawan Hafizd Rizky Kurniawan Hakkun Elmunsyah Handoko, Wahyu Tri Haq, Sigit Prasetyo Hari Putranto Harits Ar Rosyid Hary Suswanto Hasan Ismail Hauriza, B Hendrawan Armanto Heru Wahyu Herwanto I Made Wirawan Ifa Choirunnisa Isrofil, Fiqhy Joumil Aidil Saifuddin Kurniawan, Hafizd Rizky Laila, Nanik Nor Laili, Mery Nur Larasati, Jade Rosida Lutfi Budi Ilmawan, Lutfi Budi M. Alfian Mizar M. Rodzi Faiz M. Zainal Arifin Mazarina Devi Mochammad Rizal Ramadhan Moh Alif Hidayat Sofyan Moh Zainul Falah Moh. Zainul Falah Moh. Zainul Falah Mohamad Rodhi Faiz Mokh Sholihul Hadi Mokh. Solikhul Hadia Muhammad Aziz Muis Muhtadi Nafalski, Andrew Nandang Mufti Nanik Nor Laila Norma Mustika, Soraya Nur Aliyah Rohma Nur Hidayat, Wahyu Putra Utama, Agung Bella R. Mahmud Sugandi Ramadhan, Moch. Rizal Risky Febrianto Rosyidin, Zulkham Umar Samsul Hidayat Samsul Hidayat Saparullah Saparullah Satriani, Cahya Tifandi Setiadi Cahyono Putro Shahrul, Azzhan Sharifah Saon Siti Sendari Soraya Norma Mustika Sujito Sujito Suryani, Ani Wilujeng Syaad Patmanthara Syah, Abdullah Iskandar Syarif Suhartadi Tomi Listiawan Triyana Widiyaningtyas Umi Kholifah Utomo Pujianto Wahyu Tri Handoko Wibowo, Kusmayanto Hadi Wirawan, I M Wiri Wirastuti Yoto Yoto Yuni Rahmawati