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All Journal Managament Insight: Jurnal Ilmiah Manajemen EKOMBIS REVIEW: Jurnal Ilmiah Ekonomi dan Bisnis Jurnal Pengabdian Masyarakat Bumi Raflesia Jurnal Akuntansi, Manajemen dan Bisnis Digital Jurnal Dehasen Untuk Negeri Journal of Management, Economic, and Accounting Jurnal Ekonomi, Manajemen, Bisnis dan Akuntansi Jurnal Gotong Royong Jurnal Ekonomi, Manajemen, Bisnis, dan Akuntansi Social Sciences Journal Jurnal Karya Nyata Pengabdian
Kresnawati Kresnawati
Universitas Dehasen Bengkulu
Religion Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Energy Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Public Health Social Sciences Other

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The Impact of Information Technology Utilization, Digital Literacy, and Competencies on the Performance of KPU Employees in Kepahiang Regency Indriana Indriana; Suwarni Suwarni; Kresnawati Kresnawati
EKOMBIS REVIEW: Jurnal Ilmiah Ekonomi dan Bisnis Vol 14 No 3 (2026): Juli
Publisher : UNIVED Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/ekombis.v14i3.11830

Abstract

The development of information technology in the Industry 5.0 era has accelerated digital transformation in the public sector, including election administration. The General Election Commission (KPU) utilizes various digital information systems to support effective, transparent, and accountable electoral processes. In this context, information technology, digital literacy, and employee competency are important factors influencing employee performance. This study employed a quantitative explanatory approach involving all employees and commissioners of the KPU of Kepahiang Regency. Data were collected through online questionnaires and analyzed using multiple linear regression. The results indicate that competency has the strongest influence on employee performance, while digital literacy has a positive and significant effect. Employees with strong digital literacy are better able to utilize applications, process information accurately, and adapt to digital work systems. In contrast, information technology does not significantly affect employee performance, suggesting that its utilization remains in an adaptive stage and requires optimization through improved implementation and continuous training. Simultaneously, information technology, digital literacy, and competency significantly influence employee performance, with an R² value of 0.898, indicating that 89.8% of employee performance is explained by these variables. In conclusion, information technology, digital literacy, and competency jointly contribute to employee performance. These findings highlight the importance of strengthening digital capabilities and competencies to support high-quality election administration.
Co-Authors Afrijal, Gustian Ahmad Soleh Ahmad Soleh Aldiansyah Putra Alfajar, Muhammad Imam Andriyani Prawitasari Andy Mulyana Asty Eka Fitriani Aswar Aswar Cahya, Andika Cemas Astiana Cindy Apriyani Natasya Cindy Ramadani Dea Amanda Dennis Ryanto Tambu Depiana Wulandari Dita Winastia Putri Diup Anggara Dodi Hardinata Emilda Rahmadania Evi Febriani Falentino, Feby Feby Elra Perdima Fitrah Ramdani Fitri Kurniawati Gayatri, Ida Ayu Made Er Meytha Gita Rafika Rahma Hanila, Siti Indriana Indriana Iswidana Utama Putra Jeanifah Triana Karona Cahya Susena Meta Riana Metriko Haderian Muhamad Sholahudin Almagribi Muhammad Alfikri Nabilla Dwi Sakina Nasution, Suswati Neri Susanti Nupsi, Nupsi Nurnaini Nurnaini Nyimas Asti Mutiarani Pedi Herwanto Pongki Resmala Puteri Putra Pernales Putriani, Ririn Rahma Oktapiani Rahmat Hidayat Ranny Fitri Imran Rendy Lesmana Rina Trisna Yanti Setini, Made Silke Sachanovrissa Silvana Firtasuli Sirwan Mayudi Sri Handayani Suiska Minarti Suwarni Suwarni Suwarni Tawakal, Anzori Tiara Ikshaliana Tri Andara Ayu Urba Tian Sari Wagini Yenisrida Yenisrida Yerni Puspita Sari Yudi Irawan Abi Yumi Adelia Fateha Yun Fitriano Zahrah Indah Ferina