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All Journal Jurnal Teknik Industri Jurnal Rekayasa Sistem Industri Abdimas Industrial and Systems Engineering Assessment Journal (INASEA) JURNAL PASTI (PENELITIAN DAN APLIKASI SISTEM DAN TEKNIK INDUSTRI) Journal Industrial Servicess Jurnal Ilmiah Teknik Industri Jurnal IPTEK Jurnal Sistem dan Manajemen Industri MITRA: Jurnal Pemberdayaan Masyarakat JURNAL Al-AZHAR INDONESIA SERI SAINS DAN TEKNOLOGI Jurnal Asiimetrik: Jurnal Ilmiah Rekayasa Dan Inovasi Abdimas Galuh: Jurnal Pengabdian Kepada Masyarakat Jurnal Bakti Masyarakat Indonesia International Journal of Industrial Engineering and Engineering Management MANASA, Jurnal Ilmiah Psikologi Pharmacy Reports Jurnal Pengabdian Masyarakat Charitas Metris: Jurnal Sains dan Teknologi
Christine Natalia
Program Studi Teknik Industri, Fakultas Teknik Universitas Katolik Indonesia Atma Jaya, Jakarta
Agriculture, Biological Sciences & Forestry Arts Humanities Biochemistry, Genetics & Molecular Biology Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Health Professions Immunology & microbiology Industrial & Manufacturing Engineering Law, Crime, Criminology & Criminal Justice Mechanical Engineering Medicine & Pharmacology Nursing Public Health Social Sciences Transportation Other

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GAMBARAN KOMUNIKASI PEMIMPIN SEBAGAI BAGIAN DARI KOMUNIKASI ORGANISASI Natalia, Christine; Dahesihsari, Rayini
MANASA Vol. 8 No. 2 (2019): Desember, 2019
Publisher : Atma Jaya Catholic University of Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25170/manasa.v8i2.1955

Abstract

Organizational communication has a substantial function to ensure good coordination forachieving organizational effectiveness. Leaders’ communication is an important aspect oforganizational communication, since the way leaders convey their messages would createframing and meaning for their employees about their jobs, their relations with other parts of theorganization, and the working climate. The meaning that employees perceive would have impacton their motivation and involvement to the job and the organization. When the formal system oforganizational communication has not been established yet, employees tend to rely oninformation from their direct leaders. This study aims to explore the description of leaders’communication as a part of organizational communication on PT AV, which has just developedthe formal working system with the limited number of employees. Six leaders from differentmanagerial levels participated to be interviewed in this study which is using a qualitativeapproach. Data was analyzed using theoretical framework of leaders’ communication fromJohansson, Miller and Hamrin (2014), includes initiating structure, facilitating work, relationaldynamic, and representing unit. The results showed that participants did not intensivelycommunicate with their staff regarding the structure of the staff tasks. Participants more relied onSOP and annual meeting. While SOP and job description was not well established yet, theparticipants’ lack of communication on structuring the staff tasks would potentially create lack ofroles and job clarity for staff. Other interesting result was that participants developed their staffsby giving challenging tasks. However, they did not explicitly say to their staff about the intendedmeaning and impacts of giving the tasks. Participants also did not know how their staffsperceived about the tasks. Because there was no open communication on the reason of givingchallenging tasks, it was potentially perceived by staff as additional burden for them. The findingsindicated leaders’ communication was not supported the formal organizational communicationsystem which was not optimally established yet in the organization. This would potentially createunclear and ambigu information received by staff.
Co-Authors Anastasia Tatik Hartanti, Anastasia Tatik Anjar Hermadi Saputro Asmaralda, Naftalia Asrul Harun Ismail, Asrul Harun Astria Hindratmo Bachri, Karel Octavianus Bonifasius Sean Pratama Br. Hutapea, Yulitari Flora Theresa Chendrasari Wahyu Oktavia Chyntia, Marcellina Denny Jean Cross Sihombing Dicky Dicky Dionysius Subali Djoko Setyanto Duhita Al Hayyu Pramesjwari Elvin Nur Furqon Fabrianne, Jesslyn Feliks P S Surbakti Feliks Prasepta S. Surbakti Ferdian Suprata Fredikson, Marcelinus Ghea Ghoniyyah Setiadi Goenawan, Stepanus Ivan Goenawan, Stephanus Ivan Gunawan, Sebastian Hartono, Natalia Hen Dian Yudani Inderawati, MM. Wahyuni Indra Adigunawan Indriati, Kumala Ita Primsa Surbakti Jessica Khantidevi Kaiwen Jiang Kartadinata, Budi Kartolo, Sandy Khantidevi, Jessica Liang, Yun Chia Lictyawati, Marcellina Cynthia Lydia, Antonia Makatita, Welhelmina Vince Maria Angela Kartawidjaja Mario Caterino Marsellinus Bachtiar W Marsellinus Bachtiar Wahyu Mia Audina Agus MM Wahyuni Inderawati Muhammad Agus Muljanto Mumtaz, Fakhira Chairunnisa Murat Sahin Nugroho, Veronica Tirza Pandjaitan, MM Lanny W Pramesjwari, Duhita Al Hayyu Prayanto W. H., Prayanto W. Ratanadewi, Steffi Rayini Dahesihsari Riana Magdalena Robertus Astuario Robertus Astuario, Robertus Ronald Sukwadi Ronald Sukwadi Ronald Sukwadi Sandra Octaviani Sari, Victoria Rekina Setiadi, Ghea Ghoniyyah Sherly Gunawan Silaban, Sonia Artha Ria Silalahi, Agustinus Siregar, Marsul Sri Mulyanti Stanislaus S. Uyanto Steffi Ratanadewi Sugioko, Andre Sultan Zeybek Sunny Clarence Surbakti, Feliks Prasepta Sejahtera Surbakti, Ita Primsa Suryadi, Jimmy Sutjiningsih, Ni Nyoman Ota Tajuddin Nur TIrtaulima, Chelsea Naomi Trifenaus Prabu Hidayat Ulisya, Azzaima Ayu Utami, Amalda Uyanto, Stanislaus Suryadi Victoria Principall Vivi Triyanti W.O, Chendrasari Wahyu, Marsellinus Bachtiar Wawan Tripiawan Wibawa Prasetya Widodo Basuki Winni Nur Auli Yuki Tiara Wiharja Yulanda, Nola Rohmi Eka Yulitari Flora Theresa Br. Hutapea Zefanya, Eva Angelica