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All Journal Jurnal Manajemen dan Organisasi Jurnal Manajemen Bisnis JURNAL ILMIAH MANAJEMEN & BISNIS Jurnal EMT KITA INFOKUM Jurnal Akuntansi, Manajemen dan Ilmu Ekonomi (JASMIEN) JaManKu : Jurnal Manajemen dan Kewirausahaan Jurnal Akutansi Manajemen Ekonomi Kewirausahaan (JAMEK) Jurnal Attarbiyyah: Jurnal Ilmu Pendidikan Islam Inovatif: Jurnal Ekononi, Manajemen, Akuntansi, Bisnis Digital dan Kewirausahaan JURNAL TEKNOLOGI INFORMASI & KOMUNIKASI DALAM PENDIDIKAN BISMA Cendekia Jurnal Ekonomi Bisnis Digital Jurnal Informatika Ekonomi Bisnis Jurnal Ekonomi Bisnis Digital Journal of Management and Economics Research KREATIF: Jurnal Pengabdian Masyarakat Nusantara
Hafriz Rifki Hafas
Fakultas Ekonomi Bisnis Universitas Harapan Medan
Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences Other

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Organizational Commitment as a Mediator of Organizational Support and Emotional Intelligence in Shaping Organizational Citizenship Behavior Junita, Audia; Hafas, Hafriz Rifki; Nasution, Muhammad Alwi Syahputra
Jurnal Manajemen Bisnis Vol. 13 No. 2: September 2022
Publisher : Universitas Muhammadiyah Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/mb.v13i2.14025

Abstract

Research aims: This study aims to analyze the effect of organizational support and emotional intelligence on organizational citizenship behavior (OCB) through employee organizational commitment.Design/Methodology/Approach: This research was conducted in the Central Bureau of Statistics in Medan City with a population of 100 permanent partner employees. Using non-probability sampling, the entire population became the research sample. Meanwhile, the analysis technique employed path analysis.Research findings: The results proved that organizational support and emotional intelligence had a significant effect directly on organizational citizenship behavior (OCB) and indirectly through employees' organizational commitment. In other words, increased organizational support and emotional intelligence of employees will intensify the level of employee organizational commitment, raising the level of organizational citizenship behavior (OCB) and vice versa. In this case, organizational support strongly predicts employees’ high organizational commitment. Theoretical contribution/Originality: Further research that explores other predictors needs to be carried out with more significant respondents to generalize the findings better.Practitioner/Policy implication: It is essential to provide more intensive organizational support to employees since this variable is a strong organizational predictor of generating a superior level of employee organizational commitment. Organizations also need to conduct in-depth personality tests to detect the level of individual emotional intelligence of employees who work in the field and interact with the community for better work effectiveness.Research limitation/Implication: The limited number of population and samples in the agency is a limitation of the study to generalize the findings better.
Co-Authors abdul azis Aminuyati Amri Anshah Amriansyah, Muhammad D Andika Fadhillah Anjelisa Paulina Kristin Siregar Arasy Ayu Setiamy Audia Junita Azul Aidin Bunga Aditi Bunga Aditi Dwi Hanny Khairunissa dwi Hanny Khairunnisa Fadhillah, Andika Febby Yola Natasya Harianja, Theresia Shintia Ilham Mubaraq Ritonga, Ilham Mubaraq Indra Syafii khairizki putri Linda Ratnasari Zalukhu Lisma Nikmat Tarisa Marpaung Muhammad Alwi Syahputra Nasution Muhammad Areka Taruna Muhammad Fauzan Azhmy N Nurhaliza Nadra Ikhwani Fathia Nahirsah, Ezzah Nahrisah, Ezzah Nasution, Muhammad Alwi Syahputra Olga Theolina Sitorus Orlanda, Bella Pertiwi, Nabillah Bella Prasetya, Victor Putri, Khairizki Rahmadany Lubis, Dilla Saskia Sihite, Devi Sri Mazda Sopi Pentana Sriadhi . Syahyunan Syahyunan syahyunan syahyunan T. Lyza Tahura CH Tahura, Tengku Lyza tanjung, nurhaliza Tapi Rondang Ni Bulan Taruna, Muhammad Areka Teguh Setiawan Teguh Setiawan Zuwina Miraza