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All Journal Jurnal Ilmu Komputer Jurnal sistem informasi, Teknologi informasi dan komputer Jurnal Abdimas BSI: Jurnal Pengabdian Kepada Masyarakat Swabumi (Suara Wawasan Sukabumi) : Ilmu Komputer, Manajemen, dan Sosial Bianglala Informatika : Jurnal Komputer dan Informatika Akademi Bina Sarana Informatika Yogyakarta Justek : Jurnal Sains Dan Teknologi SELAPARANG: Jurnal Pengabdian Masyarakat Berkemajuan Sebatik J-SAKTI (Jurnal Sains Komputer dan Informatika) JURTEKSI Komputasi: Jurnal Ilmiah Ilmu Komputer dan Matematika Jurnal ICT : Information Communication & Technology Jurnal Review Pendidikan dan Pengajaran (JRPP) Jurnal Mantik Aisyah Journal of Informatics and Electrical Engineering Systematics REMIK : Riset dan E-Jurnal Manajemen Informatika Komputer Enrichment : Journal of Management INFOKUM Jurnal Infortech Jurnal FASILKOM (teknologi inFormASi dan ILmu KOMputer) Jurnal Pengabdian kepada Masyarakat Jurnal Informatika Terpadu Computer Science (CO-SCIENCE) J-SAKTI (Jurnal Sains Komputer dan Informatika) Jurnal Abdi Masyarakat Indonesia Profitabilitas Jurnal Algoritma ETAM: Jurnal Pengabdian kepada Masyarakat INTERNATIONAL JOURNAL OF MECHANICAL COMPUTATIONAL AND MANUFACTURING RESEARCH ABDINE Jurnal Pengabdian Masyarakat Jurnal Informatika Info Abdi Cendekia Journal of Artificial Intelligence and Digital Business Jurnal Manajemen Sistem Informasi Jurnal Informasi Pengabdian Masyarakat Jurnal Pengabdian Masyarakat Nasional JAR'S (Journal of Advanced Research in Informatics) Journal of Data Analytics, Information, and Computer Science (JDAICS) DBESTI: Journal of Digital Business and Technology Innovation Media Teknologi dan Informatika Jurnal Teknik Informatika dan Teknologi Informasi
Ahmad Jurnaidi Wahidin
Universitas Bina Sarana Informatika
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Evaluasi Kualitas Layanan Website Kampus Merdeka Dengan Metode Webqual 4.0 Alam, Muhammad Ramadhan Sangisda; Ningsih, Rahayu; Wahidin, Ahmad Jurnaidi
Jurnal Ilmu Komputer Vol 17 No 2 (2024): Jurnal Ilmu Komputer
Publisher : Informatics Department, Faculty of Mathematics and Natural Sciences, Udayana University

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Abstract

Based on the data from Kemdikbud Ristek, more than 60,000 students have benefited from the MSIB Kampus Merdeka program. In the first batch, there were 12,837 students from 543 universities and 121 partners. In the second batch, the number of students doubled to 24,873 from 638 universities and 152 partners. Meanwhile, in the third batch, there were 27,977 students from 645 universities with 219 partners. This study analyzes the user satisfaction of students participating in the Kampus Merdeka program, specifically at Binasarana Informatika University, focusing on website quality (usability, information, and interaction) using WebQual 4.0. The results indicate that all three website quality variables significantly influence user satisfaction (F value = 45.350 > F table = 2.69). The coefficient of determination (R Square) shows a strong relationship between website quality and user satisfaction (58.6%), with other variables outside the scope of the study explaining the remaining variance. Partially, Information Quality does not have a significant effect, while Usability Quality and Service Interaction Quality have a positive and significant impact. Overall assessment of Kampus Merdeka website satisfaction is predominantly rated as good (51%) and very good (46%), indicating the need for improvement in terms of usability and website interaction.
Co-Authors Abda Abda Abdul Aziz Aditya, Ikhsan Nur Akbar, Dudi Duta Alam, Muhammad Ramadhan Sangisda Amelia, Lela Andika, Tahta Herdian Anggara, Indra Galuh Anjani, Yulia Rizki Apriyanto, Rizky Arianto Muditomo Arianto Muditomo Ariza, Disya Nurul Astuti, Tia Puji Awinanto, Alfian Beni Rahmatullah Bintoro, Panji Budiman, Yusuf Unggul Cakranegara, Pandu Adi Cakranegara, Pandu Adi Cavendis, Alwan Dana Indra Sensuse Daz Vholasky Anggraini Desty Endrawati Subroto Dewantara, Rizki Dewi Yuliandari Duha, Arnawati Efendi Efendi Eko Setiawan, Agustinus Endah Eka Setiawati Faisal Faisal Fariz Aditya Pratama Fauzi, Muhamad Rizki Galih Anggara Putra Goo, Maria Grasela Habiburrahman, Tamzis Handika, Muhamad Haris Izzudin Hariyansyah, Rahmat HARIYANTO HARIYANTO Haura Syahla Herlina Ferliyanti Herna, Hernawati Hidayah, Arip I Gede Iwan Sudipa Ibrahim Ibrahim Ichsan Ichsan Ika Kurniawati Ika Kurniawati Intan Lestari Panjaitan Jaka Atmaja, Jaka Kudiantoro Widianto, Kudiantoro Lumbantoruan, Sari Martin, Ricky Miftah Faroq Santoso Miftahorrozi Miftahorrozi Mochamad Nandi Susila Muhammad Agus Muljanto Mustika Wati Alfia Ningtyas Nabila Sari, Marhani Ngara, Simson Mali Novianita, Riastri Nur Azis Oktalivia, Raden Roro Najwa Panca Saputra, Elin Pattiasina, Tiska Prayudhi, Risa Pungkas Budiyono Putra, Firman Restu Putri, Halimatussa’diyah Rahayu Ningsih Raja, Bangkit Kharisma Ratnasari Ratnasari Renaldi, Yopy Reza Maulana RR Roosita Cindrakasih Ruscikasani, Syalaiza Nizar sanjay, sanjay Santoso, Miftah Faroq Saputra, Ryan Adjie Setiawan, Agustinus Eko Sihombing, Andre Saputra Sitti Arni soma, Adityan Sri Muryani, Sri Suryadih, Suryadih Tiska Pattiasina Tuti Dharmawati Ventianus Sarwoyo Walim, Walim Yohanes Yohanes Yohanes Yunita Dwi Wikandari Yunita Nur Aprilia Yusuf Unggul Budiman Yusuf Unggul Budiman