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All Journal IQTISHODUNA JAM : Jurnal Aplikasi Manajemen JKBM (JURNAL KONSEP BISNIS DAN MANAJEMEN) Journal of Economic, Bussines and Accounting (COSTING) JURNAL PENDIDIKAN TAMBUSAI SULTANIST: Jurnal Manajemen dan Keuangan Community Engagement and Emergence Journal (CEEJ) Management Studies and Entrepreneurship Journal (MSEJ) Jurnal Ilmiah Manajemen Kesatuan Community Development Journal: Jurnal Pengabdian Masyarakat Jurnal Pengabdian kepada Masyarakat Nusantara Public Policy : Jurnal Aplikasi Kebijakan Publik dan Bisnis Cita Ekonomika: Jurnal Ilmu Ekonomi INTELEKTIVA Jurnal Ekonomi JURNAL ILMIAH GLOBAL EDUCATION Jurnal Locus Penelitian dan Pengabdian Journal of Economics Review (JOER) Research Horizon Manis : Jurnal Manajemen dan Bisnis KAMBOTI : Jurnal Sosial dan Humaniora
Agusthina Risambessy
Fakultas Ekonomi Universitas Pattimura Ambon
Religion Aerospace Engineering Arts Humanities Automotive Engineering Chemistry Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Public Health Social Sciences Other

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The Effect of Work Motivation, Education and Training on Employee Performance Manutilaa, Korason Cici; Risambessy, Agusthina; Leuhery, Ferdy
Jurnal Ilmiah Manajemen Kesatuan Vol. 12 No. 5 (2024): JIMKES Edisi September 2024
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

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Abstract

The importance of education and training for employees in any institution lies in the fact that an employee or staff member must contribute their best to the organization. Education and training are provided to each employee to maintain their competence. This study aims to analyze and explain the influence of education and training on employee performance, with work motivation as a mediating factor. The research was conducted at the Wokam Village Office, Kepulauan Aru District, using a saturated sampling technique, with a total sample of 30 individuals. The data analysis method used was Path Analysis. The results of the study demonstrate that education has a significant impact on employee performance. Training significantly affects employee performance. Education significantly influences work motivation. Training significantly impacts employee performance. Work motivation has a significant effect on employee performance. Education significantly affects employee performance when mediated by work motivation. Training significantly affects employee performance when mediated by work motivation.
The Effect of Work Environment, Work Ethic and Organizational Culture on Employee Performance Ngebursian, Roberthus; Latupapua, Conchita.V.; Risambessy, Agusthina
Jurnal Ilmiah Manajemen Kesatuan Vol. 12 No. 5 (2024): JIMKES Edisi September 2024
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v12i5.2896

Abstract

Employees who have a high work ethic are reflected in their behavior, such as liking to work hard, being fair, not wasting time during working hours, wanting to give more than what is indicated, willing to work together, respecting colleagues. This research aims to analyze and explain the influence between work ethic, organizational culture and employee performance. Work environment variables as mediation. The research object was carried out at the Pulau-Pulau Aru District Office, the sample determination method used the saturated sample technique with a sample size of 30 people. The data analysis method uses Path Analysis. The research results prove that: Work ethic has a significant effect on employee performance. Organizational culture has a significant effect on employee performance. Work ethic has a significant influence on the work environment. Organizational culture has a significant effect on employee performance. The work environment has a significant effect on employee performance. Work ethic has a significant effect on employee performance, mediated by the work environment. Organizational culture has a significant effect on employee performance, mediated by the work environment.
Digital Sebagai Sarana Promosi Usaha Mikro Pada Pelaku Usaha di Desa Uraur Pattiruhu, Josef R.; Risambessy, Agusthina; Huwae, Victor E.; Sialia, Steven
Community Engagement and Emergence Journal (CEEJ) Vol. 5 No. 3 (2024): Community Engagement & Emergence Journal (CEEJ)
Publisher : Yayasan Riset dan Pengembangan Intelektual

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/ceej.v5i3.6618

Abstract

Uraur Village is the entrance to Honitetu. Indigenous Peoples who live in Uraur Village have the same freedom as other Honitetu Indigenous Peoples to access their customary forests and take their food needs from there. At the traditional community level, the important role of women in traditional institutions or what is commonly referred to as Saniri can be seen. Most of the people in Uraur village work as farmers and laborers. Uraur village has very fertile and attractive natural potential which can provide opportunities for each individual to be able to do business, but in reality the community, people far prefer to become civil servants rather than being business actors, even if there are business actors, it is not small compared to the number of people in the community. The method used in this activity is counseling or lecture which aims to provide an understanding of digital technology as a means of promoting the results of creative efforts by business actors. The result of this activity is the absorption of knowledge and the formation of a complete understanding by business actors through the material presented so that partners can change their mindset and shift traditional marketing methods to digital marketing methods so that businesses by micro business actors survive so that business actors are able to contribute to the creative economy.
ANALYSIS OF THE RELATIONSHIP OF TRANSFORMATIONAL LEADERSHIP, WORK ENVIROMENT, AND JOB SATISFACTION ON EMPLOYEE RETENTION OF THE MILLENIAL GENERATION IN THE CREATIVE SECTOR Rahardianto, Rahardianto; Hadikusumo, Reina A.; Risambessy, Agusthina
SULTANIST: Jurnal Manajemen dan Keuangan Vol. 12 No. 1 (2024)
Publisher : Sekolah Tinggi Ilmu Ekonomi Sultan Agung Pematangsiantar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37403/sultanist.v12i1.612

Abstract

Millennials now make up a significant portion of the workforce, valuing meaningful work, opportunities for development and a supportive work environment, making these factors crucial in retaining talent in the creative sector. This research aims to analyze the relationship between transformational leadership, work environment, and job satisfaction on the retention of millennial generation employees in the creative sector. The sample in this research consisted of 120 employees who worked in the creative industries in Indonesia who were determined using a purposive sampling approach. Data collection uses a questionnaire instrument which is then distributed online. Data analysis uses the SPSS application by displaying the results of data processing through validity and reliability tests, multiple regression analysis, coefficient of determination and hypothesis testing. Based on the results of data analysis, it is stated that transformational leadership, work environment, and job satisfaction have a positive and significant effect on employee retention. This research highlights the importance of adaptive leadership and a conducive work environment in retaining millennial talent which is vital for maintaining innovation and competitive advantage in the creative sector.
ANALYSIS OF THE WORK–LIFE BALANCE MODEL ON EMPLOYEE ENGAGEMENT IN THE CREATIVE SECTOR IN INDONESIA Setiyawami, Setiyawami; Kusuma, Rr. Chusnu Syarifa Diah; Risambessy, Agusthina; Yuliana, Yuliana
SULTANIST: Jurnal Manajemen dan Keuangan Vol. 12 No. 2 (2024)
Publisher : Sekolah Tinggi Ilmu Ekonomi Sultan Agung Pematangsiantar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37403/sultanist.v12i2.621

Abstract

In the creative industry, the relationship between employee empowerment and employee engagement has a very important role. Employees who feel empowered to contribute with creative ideas and participate in the decision-making process will feel more connected to the company's vision and values. The main aim of the research is to analyze the influence of employee empowerment, flexible work arrangements, and career development on employee engagement. The sample in this research consisted of 190 employees who worked in the creative industries in Indonesia who were determined using a convenience sampling approach. Data collection uses a questionnaire instrument which is then distributed online. Data analysis uses the SPSS application by displaying the results of data processing through validity and reliability tests, multiple regression analysis, coefficient of determination, and hypothesis testing. Based on the results of data analysis, it is stated that employee empowerment, flexible work arrangements, and career development have a positive and significant effect on employee engagement. The theoretical implications of the research explain that implementing policies and practices that support employees in terms of work flexibility and career development can significantly increase employee engagement and performance. Meanwhile, practically, organizations in the creative industries need to pay attention to the importance of creating a work environment that supports employee flexibility and career growth. This can be done through implementing policies that allow remote work, flexible work schedules, and support for skills and career development.
Analysis of the Influence of Hard Skill Competencies, Training and Application of Information Technology on the Performance of One Stop Integrated Service Investment Service Employees in Aru Islands Regency Selly, Rino; Risambessy, Agusthina; Leuhery, Ferdy
Jurnal Ekonomi Vol. 13 No. 04 (2024): Edition October -December 2024
Publisher : SEAN Institute

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Abstract

This research aims to determine whether there is an influence of hard skills competency, training and the application of information technology on the performance of employees of the investment service and one-stop integrated services in the Aru Islands district. The data collection method is by distributing questsionnaires to employees at the one-stop investment and integrated services service (DPMPTSP) of the Aru Islands district. The population of this study was 30 employees, while the sample used a saturated sample, where the entire population was used as the research sample, namely 30 employees. The analytical method used is multiple linear regression analysis using IBM SPSS 29. The research results which were tested partially show that hard skill competency has a positive and significant effect on employee performance, training has a positive and significant effect on employee performance, the application of information technology has a positive and significant effect on the performance of employees of the investment department and one-stop integrated services in the Aru Islands district.
The Effect of Transformational Leadership and Division of Labor on Performance mediated by Work Motivation, on Employees of the Aru Regency Capital Investment and One-Stop Integrated Services (PTSP) Agency. Liesal, Benony; Lewaherilla, Novalien.C.; Risambessy, Agusthina
Jurnal Ekonomi Vol. 13 No. 04 (2024): Edition October -December 2024
Publisher : SEAN Institute

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Abstract

The purpose of this study is to Influence of Transformational Leadership and Division of Work on Performance mediated by Work Motivation, on Employees of the Capital Investment and One-Stop Integrated Service Agency (PTSP) of Aru Regency. This study is a descriptive quantitative study. The population in this study were 30 respondents of the Capital Investment and One-Stop Integrated Service Agency (PTSP) of Aru Regency. Using a questionnaire. Sampling using non-probability sampling techniques with purposive sampling methods. The data analysis method used is SEM PLS 3.0 to test the formative and reflective models between indicators. Based on the results of the data test that has been carried out, it shows that the transformational leadership variable (X1) has a positive and significant effect on performance (Y), and the division of work variable (X2) as a mediating variable and work motivation variable (Z). Likewise, it has a positive and significant effect on performance (Y) as a mediating variable and work motivation variable (Z). The results of the study also show that transformational leadership has a very high influence on employee performance, the division of work affects performance, and work motivation. This shows that transformational leadership is still dominated by work motivation or references from other people who have a performance commitment.
Pengaruh Kualitas Jasa terhadap Kepuasan Pengguna Jasa Kesehatan (Studi pada Pasien Rawat Inap Rumah Sakit Harapan Kita Ambon) Risambessy, Agusthina
Jurnal Aplikasi Manajemen Vol. 6 No. 1 (2008)
Publisher : Universitas Brawijaya, Indonesia

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Abstract

Health plays important role in human life, so they can do their activities without any trouble. Therefore, human must keep their health and the institution that runs health service also must give priority in their service. There are a lot of institutions who offer health service in Ambon, the private or the government. But there is question then appears like, do they give good quality of health service to their clients/patients? Ambon Harapan Kita Hospital is one of the private hospitals in Ambon was proposed to be the object of the research. The focus of this study was on the quality of the service. This study was used double regreation analysis test with direct F variable, reliability variable, has significant influences toward satis factory variable health user service. The result of t-test toward both variables, guarantee and empathy, did not have significant influence toward satisfactory variable. Reliability variable was, in fact, dominant influenced the satisfactory of the user of health service. These results show that the efforts from the health service institution in Harapan Kita Hospital should be reevaluated on those factors like its quality, empathy, and the reliability. This was very simple and short research so it is impossible to use its data to predict the quality of health service, but at least, it could give pre information to other researchers who want to continue this study by adding other important variables.
THE INFLUENCE OF SERVANT LEADERSHIP AND EMOTIONAL INTELLIGENCE ON EMPLOYEE PERFORMANCE AT THE REGIONAL DISASTER MANAGEMENT AGENCY OF SERAM BAGIAN BARAT REGENCY THROUGH THE MEDIATION OF ORGANIZATIONAL COMMITMENT Maria Crisnacecar Sikteubun; Conchita Valentina Latupapua; Agusthina Risambessy
Journal of Economic, Bussines and Accounting (COSTING) Vol. 8 No. 2 (2025): COSTING : Journal of Economic, Bussines and Accounting
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/costing.v8i2.14908

Abstract

This study examines the impact of servant leadership and emotional intelligence on employee performance at the Regional Disaster Management Agency of Seram Bagian Barat Regency, with organizational commitment as a mediating variable. Utilizing a quantitative approach, data were collected from 40 employees through a structured questionnaire and analyzed using Structural Equation Modeling with Partial Least Squares. The findings reveal that servant leadership has a significant direct effect on employee performance but does not significantly influence organizational commitment. Conversely, emotional intelligence demonstrates a strong positive effect on both organizational commitment and employee performance, indicating that emotionally intelligent employees exhibit higher commitment and better performance. Additionally, organizational commitment significantly mediates the relationship between emotional intelligence and employee performance, highlighting its essential role in translating emotional competencies into workplace effectiveness. However, organizational commitment does not mediate the effect of servant leadership on employee performance, suggesting that servant leadership enhances performance primarily through direct mechanisms rather than commitment-driven processes. These results emphasize the importance of developing employees’ emotional intelligence as a key strategy for improving both commitment and performance. The study contributes to leadership and organizational behavior research by providing empirical insights into the interplay between leadership style, emotional intelligence, and commitment in a high-stakes public sector environment. Future research should explore contextual factors such as organizational culture and job complexity to refine these findings further.
PENGARUH KOMPETENSI TERHADAP KINERJA PEGAWAI PADA BADAN PENGELOLAAN PAJAK DAN RETRIBUSI DAERAH KOTA AMBON Nedy Viani Tisan; Conchita Valentina Latupapua; Agusthina Risambessy
Journal of Economic, Bussines and Accounting (COSTING) Vol. 8 No. 3 (2025): COSTING : Journal of Economic, Bussines and Accounting
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/costing.v8i3.15963

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh kompetensi terhadap kinerja pegawai dengan komitmen organisasi sebagai variabel mediasi pada Badan Pengelolaan Pajak dan Retribusi Daerah Kota Ambon. Permasalahan utama yang diangkat dalam penelitian ini adalah rendahnya jumlah pegawai yang memiliki sertifikasi kompetensi serta indikasi lemahnya komitmen organisasi, yang diduga berkontribusi terhadap rendahnya kinerja pegawai. Penelitian ini menggunakan pendekatan kuantitatif dengan metode survei. Sampel penelitian berjumlah 40 orang pegawai yang dipilih melalui teknik purposive sampling, dengan kriteria tertentu seperti masa kerja dan kepemilikan sertifikasi. Pengumpulan data dilakukan melalui kuesioner, dan dianalisis menggunakan metode SEM-PLS. Hasil penelitian menunjukkan bahwa: (1) kompetensi berpengaruh positif dan signifikan terhadap kinerja pegawai, (2) kompetensi juga berpengaruh positif dan signifikan terhadap komitmen organisasi, (3) komitmen organisasi berpengaruh positif dan signifikan terhadap kinerja pegawai, dan (4) komitmen organisasi memediasi secara signifikan hubungan antara kompetensi dan kinerja pegawai. Ini menegaskan pentingnya peningkatan kompetensi pegawai melalui pelatihan dan sertifikasi, serta penguatan komitmen organisasi sebagai strategi untuk mendorong peningkatan kinerja pegawai di lingkungan pemerintahan daerah.
Co-Authors Adolfitri Lolo Tarukallo Anamu, Arfan Armanu Thoyib Atihuta, Apriyanti Rosali Bambang Swasto Chandra, Felix Chintia Tahanora Chusnu Syarifa Diah Kusuma Conchita V Latupapua Conchita V. Latupapua Conchita Valentina Latupapua Duwila, Ummi Emilia Jean Latuihamallo Endang Siti Astuti Felix Chandra Geradin Rehata Hadikusumo, Reina A. Harvey Hiariey Huwae, Victor E. Ivansyah Ivansyah Kevin Chandra Latuconsina, Zainuddin Latupapua, Conchita Valentina Latupapua, Conchita.V. Leuhery, Ferdy Lewaherilla, Novalien. C. Lewaherilla, Novalien.C. Liesal, Benony Manutilaa, Korason Cici Maria Crisnacecar Sikteubun Maulidya Handayani Suita Putri Nedy Viani Tisan Ngebursian, Roberthus Novalien C Lewaherilla Novalien Carolina Lewaherilla Nur Djannah Kottahatuhaha Pattiruhu, Josef R. Paulus L Wairisal Peiter Rudy Novrin Rehatta Pieter N. R. Rehatta Rachma Attamimi Rahardianto, Rahardianto Ririnama, Alisa Saleh Tutupoho Selly, Rino Setiyawami Setiyawami Sherly Ferdinandus Sialia, Steven Sijabat, Asiani Sitania, Alvarya C. R. Stelamaris Metekohy Victor Ernest Huwae Yuliana Yuliana