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All Journal Journal of Health (JoH) Jurnal Kesehatan Komunitas Jurnal Manajemen Kesehatan Yayasan RS.Dr. Soetomo Ensiklopedia of Journal Journal of Health Sciences PREPOTIF : Jurnal Kesehatan Masyarakat Community Development Journal: Jurnal Pengabdian Masyarakat Jurnal Promotif Preventif Jurnal Kesehatan Tambusai Jurnal Pengabdian Teknologi Tepat Guna Homes Journal: Hospital Management Studies Journal Jurnal Pustaka Mitra : Pusat Akses Kajian Mengabdi Terhadap Masyarakat Journal of Hospital Administration and Management Jurnal Pustaka Data : Pusat Akses Kajian Database, Analisa Teknologi, dan Arsitektur Komputer J-COSCIS : Journal of Computer Science Community Service NEAR: Jurnal Pengabdian kepada Masyarakat Medical Imaging and Radiation Protection Research (MIROR) Journal Jurnal Administrasi Publik dan Bisnis (JaPaBis) Journal of Hospital Administration and Management (JHAM) Journal of Sustainable Community Service JK Jurnal Kesehatan Jurnal Sakato Ekasakti Law Review Awal Bros Journal of Community Development Jcommits : The Journal of Community Empowerment, Innovation, and Sustainability
Bobi Handoko
Universitas Awal Bros
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Journal : Journal of Hospital Administration and Management

 1 
PERSEPSI KOMUNIKASI EFEKTIF PERAWAT DENGAN KEPUASAN PASIEN DI INSTALASI RAWAT INAP RSUD PETALA BUMI PROVINSI RIAU Anastasya Shinta Yuliana; Merry Citra Amelia; Bobi Handoko
Journal of Hospital Administration and Management Vol 1 No 2 (2020): Jurnal Administrasi Rumah Sakit dan Manajemen
Publisher : LPPM Universitas Awal Bros

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (815.792 KB) | DOI: 10.54973/jham.v1i2.54

Abstract

Satisfaction is the level of one's feelings after comparing the performance or results that he felt with his expectations. Of non-formal interview to patient complaints from patients such as nurses indifferent, of lack of information, complaints that are sometimes not addressed and the nurse did not introduce himself, this can affect the patient's perception of nurses terdap effective communication. The purpose of research is knowing the perception of effective communication nurse with patient satisfaction in hospitals Petala Earth Riau Province Year 2016. This research is a quantitative analytical observational cross-sectional study design. Samples were 100 patients in the inpatient hospital Petala Earth Riau Province Year 2016 and a minimum had been hospitalized for 2 days while interviewing. The sampling technique used simple random sampling. Data were collected through questionnaires and data analysis with statistical test Chi-square with a degree of confidence of 95% (α = 0.05). The results showed relationship between Empathy (Empathy) (P value = 0.008), Clarity (Clarity) (P value = 0.025), no relationship between Humble (Humble) (P value = 0.078) and Respect (Respect) (P value = 0.069). Expected to socialize more nurses, provide clarity of information, friendly, gentle in the spoken word and more on patient care anymore.
Marian Tonis: ANALISIS SISTEM MANAJEMEN LOGISTIK OBAT DI INSTALASI FARMASI RUMAH SAKIT PROF. DR. TABRANI PEKANBARU Marian Tonis; Ani Riza Wati; Wiwik Suryandartiwi; Bobi Handoko
Journal of Hospital Administration and Management Vol 2 No 1 (2021): Jurnal Administrasi Rumah Sakit dan Manajemen
Publisher : LPPM Universitas Awal Bros

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1471.227 KB) | DOI: 10.54973/jham.v2i1.141

Abstract

Drug logistics management in hospitals is the most important aspect that must exist in a hospital including the stages of planning, procurement, storage, distribution, elimination, evaluation and monitoring which are interrelated with each other. Prof. Hospital. Dr. Tabrani has several problems, especially in pharmacy installations, namely insufficient budget, insufficient human resources and SIMRS that are not optimal. The purpose of this study was to analyze the existing management system in the Pharmacy Installation of Prof. Hospital. Dr. Tabrani.This research uses a qualitative research type, conducted at Prof. Hospital. Tabrani, using in-depth interviews, observation and document review methods with 4 informants, namely the Head of Medical Support, Head of Pharmacy Installation, Person in Charge of Pharmacy Warehouse, and Pharmacy Staff. Data processing is done by reducing data, presenting data, and drawing conclusions. For data validation used source triangulation, method triangulation, and data triangulation.The results showed that the management of drug logistics in the Pharmacy Installation of Prof. Hospital. Dr. Tabrani has not been effective. This can be seen from the input components, namely inadequate human resources, budget costs that have not been understood by all parties responsible for the management of pharmaceutical preparations, pharmaceutical warehouses that still do not meet the standards properly.It is recommended that the Hospital Pharmacy Installation of Prof. Dr. Tabrani pays more attention to the drug logistics management system at the Pharmacy Installation of Prof. Hospital. Dr. Tabrani especially regarding the quantity and quality of human resources and infrastructure.
Co-Authors AA Sudharmawan, AA Abdul Zaky Ade Novita Andriani Adha, Afifah Cahayani Afifah Cahayani Adha Agus Salim agus Salim Ahmad, Fabian Akmal Darman Putra AlAzhari, Muhamad Roihan Alfitri Yana Yunita ANASTASYA SHINTA YULIANA Anatasya Shinta Yuliana Anavira, Sausan Ani Riza Wati Apdanil Syukri Arcena, Medyna Putri Artata, Assy Asep Marzuki Asriani, Dwi Suci Azim, Ahmad Fauzan Bisra, Marido Bisra Cindi Febriani Pramita Dedy Yasriady Dwi Suci Asriani Erlisa, Hamita Fajar, Rahmatul Fauzi, Dwiny Tetiana Fetri Hrp, Dian Fristasya, Andra Giovaningrum, Putri Gusnadi, Leo Arrdy Hanna Zarah Natasya Haryani, Yoti Sri Hasibuan , Siti Ayu Iyah Faniyah, Iyah Jeprinaldi, Jeprinaldi Leo Arrdy Gusnadi M. Yogi Riyantama Isjoni Marian Tonis Marido Bisra Meidita Tifani Merry Citra Amelia Muhammad Firdaus Muhammad Firdaus Nadiah Salsabila Natasya, Hanna Zarah Nurhayati Nurhayati Patricia, Wulan Pracillia, Citra pramita, cindi febriani Putra, Akmal Darman Putri Giovaningrum Putri, Dea Ariesta Putri, Tara Novellia Refila Fazira Rifly, Nadya Faradhifa Shelly Angella Sherly Mutiara Sherly Mutiara Sherly Mutiara Silvi Widya Pangesti Sipahutar, Romaida Syahada, Jihan Syamsiar, Syamsiar Syukri, Apdanil Tania Puteri Millenia Tifani, Meidita Wiwik , Suryandartiwi Wiwik Suryandartiwi Anggarawati Wulan Patricia Yoki Rahmat Yoshandi, T. Mohd. Yoti Sri Haryani Yuna, Tasya Yunita, Alfitri Yana