Articles
<![CDATA[How to Managing Emotion and Mood of Work Patterns From Home On The Performance Of Employees of Private Universities In South Kalimantan? ]]>
<![CDATA[Wahyu Artiningsih, Dwi]]>;
<![CDATA[Muthia, Harnida]]>;
<![CDATA[Zamilah, Ervica]]>;
<![CDATA[Rizka Zulfikar]]>
<![CDATA[ International Journal of Science, Technology & Management Vol. 2 No. 4 (2021): July 2021 ]]>
Publisher : <![CDATA[Publisher Cv. Inara ]]>
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DOI: 10.46729/ijstm.v2i4.258
<![CDATA[Facing the condition of COVID-19, of course, it greatly affects the psychological and mental condition of a person who tends to be more emotional in responding to something because of the stress of the situation and the various demands that must be lived. One example is the Work From Home pattern where it can trigger emotions and affect the mood of employees. The purpose of this study: 1) analyzing emotions significantly affect employee performance, 2) analyzing work mood has a significant effect on employee performance, 3) analyzing work emotions and moods has a significant effect on employee performance. This research was an explanatory research with quantitative approach (positivism). The population of this study was private universities in South Kalimantan education staff with a total sample of 252 respondents and these samples was taken by purposive sampling techniques. Data analysis was using Multiple linear regression. The results showed; 1) emotions have a significant effect on employee performance, 2)work mood has a significant impact on employee performance, 3) emotions and work mood have a significant impact on employee performance. The findings in this study that emotions and working mood when managed well will greatly impact employee performance. The existence of work from home policy, employees' emotions and work mood are sometimes disturbed by various activities that change, such as all activities carried out at home and there needs to be conformity with the home environment that tends to be no more conducive than at work.]]>
<![CDATA[Hubungan Nilai-Nilai Pribadi Pengusaha, Strategi Bisnis terhadap Kinerja Pengrajin Sasirangan di Banjarmasin ]]>
<![CDATA[Dwi Wahyu Artiningsih]]>
<![CDATA[ Jurnal Aplikasi Manajemen Vol 9, No 3 (2011) ]]>
Publisher : <![CDATA[Jurusan Manajemen Fakultas Ekonomi dan Bisnis Universitas Brawijaya ]]>
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<![CDATA[The maker of Sasirangan has an important role in the growth of economy in that we are interested in conducting further study to compare those producers who have entrepreneurship quality compared to those conservatives. The second purpose of the research is to identify the performance differences between those who are proactive in implementing their business strategy and those who are reactive.The research involves 35 respondents, by using census sampling techniques and data are analyzed by using cluster analysis and different test by using ANOVA.Base on the result, the producers who are proactive shows better performance than those conservatives who are only implementing reactive strategy.The implication of this research is that Sasirangan makers need to have entrepreneurship spirit and be more creative in designing the pattern and color as well as implementing appropriate strategy.Keywords: Business Strategy and Performance]]>
<![CDATA[ANALISIS SIKAP DAN TINGKAT KEPUASAN MAHASISWA TERHADAP LAYANAN JASA (Studi pada Program Pascasarjana STIE Indonesia Banjarmasin) ]]>
<![CDATA[Dwi Wahyu Artiningsih]]>
<![CDATA[ Dinamika Ekonomi - Jurnal Ekonomi dan Bisnis Vol 6 No 1 (2013): DINAMIKA EKONOMI Jurnal Ekonomi dan Bisnis Vol.6 No.1 Maret 2013 ]]>
Publisher : <![CDATA[SEKOLAH TINGGI ILMU EKONOMI NASIONAL (STIENAS) BANJARMASIN ]]>
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<![CDATA[Abstract,This study aims to determine the attitude and level of student satisfaction towards services Graduate Program, which in turn can be used as a basis in determining the service quality improvement strategies.Locations of Economics Graduate studies in Indonesia Banjarmasin, the sample of 102 students was taken by purposive random sampling. Attitudes measured by the indicator approach Fishbein (1) belief / confidence in the services and (2) evaluation of the performance of services while the satisfaction level is used to calculate the importance-performance analysis models with indicator (1) expectations of services and (2) the actual service kinerka services. Services attributes used in this study were 13 variables.The results showed that the attitude of students towards services Graduate Program has demonstrated (1) a positive attitude, (2) of the 13 attributes surveyed services there are still variables that have not reached the point of maximum satisfaction so that the student needs to be improved quality of service, (3) because the various limitations of the agency prioritized service quality improvement in the completeness of the book in the library graduate, graduate library journals completeness and transparency in the assessment system.]]>
<![CDATA[PENGARUH GAYA KEPEMIMPINAN KEPALA RUANGAN, MOTIVASI DAN DISIPLIN TERHADAP KINERJA PERAWAT DI RUMAH SAKIT UMUM DAERAH (RSUD) BRIGJEND H. HASAN BASRY KANDANGAN KALIMANTAN SELATAN ]]>
<![CDATA[Dwi Wahyu Artiningsih]]>
<![CDATA[ Dinamika Ekonomi - Jurnal Ekonomi dan Bisnis Vol 9 No 1 (2016): DINAMIKA EKONOMI Jurnal Ekonomi dan Bisnis Vol.9 No.1 Maret 2016 ]]>
Publisher : <![CDATA[SEKOLAH TINGGI ILMU EKONOMI NASIONAL (STIENAS) BANJARMASIN ]]>
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<![CDATA[Abstract, This research aimed to analyze the influence of leadership style of the room head nurse, motivation,discipline on the performance of nurses in hospitals Brigjend H.Hasan Basry Kandangan, analyzing variables the dominant influence on the performance of nurses in hospitals Brigjend H. Hasan Basry Kandangan. This research is explanatory research, a research that aims to get an explanation through hypothesis testing. The population in this research are all nurses who carry out their duties and functions as a nurse in the infirmary General Hospital Hospital Brigadier General H. Hasan Basry Kandangan. The research sample of 109 respondents by sampling using saturated / census and statistical analysis tools using SmartPLS (Partial Least Square). Results showed that the leadership style of the room head not significant effect on the performance of nurses in hospitals Brigjend H.Hasan Basry Kandangan motivation not significant effect on the performance of nurses in hospitals Brigjend H.Hasan Basry Kandangan, disciplined significant effect on the performance of nurses in hospitals Brigjend H. Hasan Basry Kandangan, the discipline has a dominant influence on the performance of nurses in hospitals Brigjend H.Hasan Basry Kandangan.]]>
<![CDATA[PERFORMA TELEMARKETING PT BFI FINANCE BANJARMASIN ]]>
<![CDATA[Ni Nyoman Suarniki]]>;
<![CDATA[Dwi Wahyu Artiningsih]]>
<![CDATA[ Dinamika Ekonomi - Jurnal Ekonomi dan Bisnis Vol 13 No 2 (2020): DINAMIKA EKONOMI Jurnal Ekonomi dan Bisnis Vol.13 No.2 September 2020 ]]>
Publisher : <![CDATA[SEKOLAH TINGGI ILMU EKONOMI NASIONAL (STIENAS) BANJARMASIN ]]>
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<![CDATA[Abstract, One change to an established system or order will have a broad impact on the output and performance of the system, such as the era of the COVID-19 pandemic that has not yet ended. The purpose of this study is to find out how much telemarketing contribution to BFI Finance Banjarmasin in an effort to maintain the amount of distribution of funds (sales). This research uses a quantitative design with an exploratory approach, the company's customers are 2,800 people, and the customers who are willing to participate in this study are 100 people, with a simple random technique, and the data analysis uses analytic descriptive analytic. This research found that, BFI Finance does not yet have telemarketing special officers, marketing staff do all sales activities. Either long distance (telemarketing) or meet directly with prospective customers / customers. There are no special officers in the database of customers or prospective customers, all are still working concurrently. Telemarketers of BFI Finance Banjarmasin are already working in accordance with the tasks assigned in the job description with good performance. There was a decrease in disbursement of funds, most likely because competitors were more attractive and perhaps more intense in prospecting prospective customers.]]>
<![CDATA[ANALISIS EKSISTENSI LAYANAN GO-FOOD DALAM MENINGKATKAN PENJUALAN PADA RUMAH MAKAN DI BANJARMASIN ]]>
<![CDATA[Muhammad Hasan]]>;
<![CDATA[Dwi Wahyu Artiningsih]]>;
<![CDATA[Teguh Wicaksono]]>
<![CDATA[ Al-KALAM : JURNAL KOMUNIKASI, BISNIS DAN MANAJEMEN Vol 6, No 2 (2019) ]]>
Publisher : <![CDATA[Universitas Islam Kalimantan Muhammad Arsyad Al Banjari ]]>
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DOI: 10.31602/al-kalam.v6i2.2313
<![CDATA[This study aims to examine: (1) Knowing the extent to which the existence of online transportation (Go-food) in increasing sales of restaurants in Banjarmasin. (2) Knowing the economic and social impacts of restaurant business people in Banjarmasin after cooperating with Go-food. This study used a descriptive qualitative research design with observation, interviews and documentation. The sample in this study was a restaurant in Banjarmasin that had collaborated with Go-food with a focus on five restaurants in Banjarmasin. The results showed (1) that the existence of online transportation (Gofood) in increasing sales of restaurants in Banjarmasin, this identified the existence of online transportation (Go-food) to five restaurants experienced a significant increase in sales, which affected the increase in income. (2) after cooperating with Go-food, restaurant businesses in Banjarmasin have a positive impact on social and economic influences such as the addition of employees and an increase in annual income]]>
<![CDATA[Influence of Profitability, Investment Opportunity Set (Ios) Leverage and Dividend Policy on Firm Value in The L Service in Indonesia Stock Exchange ]]>
<![CDATA[Khuzaini Khuzaini]]>;
<![CDATA[Dwi Wahyu Artiningsih]]>;
<![CDATA[Lina Paulina]]>
<![CDATA[ JURNAL TERAPAN MANAJEMEN DAN BISNIS Vol 3, No 2 (2017): Volume 3 Number 2 (2017) ]]>
Publisher : <![CDATA[STKIP Singkawang ]]>
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DOI: 10.26737/jtmb.v3i2.346
<![CDATA[This research was aimed to analyze the significant influence of profitability, investment opportunity set (ios), leverage and dividend policy partially or simultaneously on firm value. The sample used in this research was Industrial Services in Indonesia Stock Exchange period 2013 to 2015 as many as 28 companies taken by using purposive sampling technique. Hypothesis testing of research using multiple linear regression analysis by SPSS 21 for windows programs. This research found that: (1) profitability has significant influence partially on firm value; (2) investment opportunity set (ios) has significant influence partially on firm value; (3) leverage has no significant influence partially on firm value; (3) the dividend policy has no significant influence partially on firm value; (5) profitability, investment opportunity set (ios), leverage and dividend policy have significant influence simultaneously on firm value with influence value of 46.7%.]]>
<![CDATA[Pengaruh Gaya Kepemimpinan Transformasional, Motivasi Intrinsik Dan Motivasi Ekstrinsik Terhadap Kinerja Karyawan Pada Perusahaan Daerah Air Minum (PDAM) Kabupaten Tanah Laut ]]>
<![CDATA[Ahmad Dedi Fernadi]]>;
<![CDATA[Dwi Wahyu Artiningsih]]>;
<![CDATA[Noor Hidayati]]>
<![CDATA[ JURNAL BISNIS DAN PEMBANGUNAN Vol 5, No 2 (2016): Juli 2016 ]]>
Publisher : <![CDATA[Universitas Lambung Mangkurat ]]>
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DOI: 10.20527/jbp.v5i2.2777
<![CDATA[The purpose of this study: (1) Know and analyze the influence of Transformational Leadership Style on Employee Performance, (2) Determine and analyze the influence of Intrinsic Motivation on Employee Performance, and (3) Know and analyze the influence of the Employee Performance Extrinsic Motivation.The population in this study were all employees of the Regional Water Company (PDAM), Tanah Laut District totaling 48 people. The technique used is the technique of sampling saturated with the overall number of population sampled. Collecting data using questionnaires designed using level Likert scale 1-5. Analysis of the data using structural models SmartPLS.The results showed: (1) Transformational Leadership Style significant effect on the performance of employees amounted to 31.25%, based on the significant influence of Transformational Leadership Style it is expected that the leadership of the company to maintain the values contained in Transformational Leadership Style thereby giving encouragement to employees to increase their performance , (2) intrinsic Motivation significant effect on the performance of employees amounted to 35.32%, based on intrinsic Motivation is expected to significantly influence the management / leadership of the company increases intrinsic motivation given to encourage employees to increase their performance, and (3) Extrinsic motivation significantly influence employee performance amounted to 35.63%, based on the expected significant influence extrinsic motivation management / leadership of the company increased extrinsic motivation given to encourage employees to increase their performance. Keywords : Transformational Leadership, Intrinsic Motivation, Extrinsic Motivation and Employee Performance.]]>
<![CDATA[Pengaruh Kualitas Layanan terhadap Kepuasan Nasabah ( Studi pada Nasabah Pemegang Tabungan Simpeda Bank Kalsel Cabang Tanjung ) ]]>
<![CDATA[Fitri Hernadi]]>;
<![CDATA[Dwi Wahyu Artiningsih]]>;
<![CDATA[Maryono Maryono]]>
<![CDATA[ JURNAL BISNIS DAN PEMBANGUNAN Vol 1, No 1 (2014): Januari 2014 ]]>
Publisher : <![CDATA[Universitas Lambung Mangkurat ]]>
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DOI: 10.20527/jbp.v1i1.800
<![CDATA[Purpose of the research is to knowing and analyze quality of service is measured based on the physical aspects of the service and non-physical aspects have an influence of the partially on customer satisfaction, it has an influence of simultaneously, and from the two aspects, which aspect is more dominant on customer satisfaction holder Simpeda Savings Bank Kalse Branch Tanjung.The research approach used is quantitative with explanatory research type and research location is on Bank Kalsel Branch Tanjung. The population of research is customer holders Bank Kalsel Branch Tanjung with a total sample of 100 respondents. Analysis of the data using Multiple Linear Regression analysis techniques, to test the influence of simultaneous use test F and to test partial influence used T Test at significance level 0.05.Results of research proved that the quality of service which measured base on physical aspect and non-physical aspect have an effect partially where the data processed using the T test found that the number T count for non-physical aspects of 2,522 and T count for the physical aspect of 2,821 while the T table known for 1.661 or if it compared to the count T > T table can be concluded that there is a partial influence both aspects on customer satisfaction. Physical aspects and non-physical aspects also influence simultaneously on customer satisfaction which evidenced by the results of the F test where from the data processing obtained value of F count of 35 455 and the F table at 3,090 so F count > F table or it can be concluded that the physical aspect and the non-physical aspects have a simultaneous influence on customer satisfaction. The physical aspect is the dominant aspect because it has value T count is higher than T count the non-physical aspects which prove that the physical aspect has a dominant influence on customer satisfaction holder Simpeda Savings Bank Kalsel Branch Tanjung.From the result of research found that the physical aspect is dominant aspects that give an influence to customer satisfaction, different from results of previous research where the non-physical aspect is a more dominant aspect in influencing customer satisfaction. Keywords: Service Quality, Customer Satisfaction]]>
<![CDATA[PENGARUH KUALITAS PELAYANAN TERHADAP LOYALITAS NASABAH DENGAN KEPUASAN NASABAH SEBAGAI VARIABEL INTERVENING (PT BANK RAKYAT INDONESIA PERSERO TBK CABANG BANJARMASIN SAMUDERA) ]]>
<![CDATA[Nadia Mauliditta Septiana]]>;
<![CDATA[Dwi Wahyu Artiningsih]]>;
<![CDATA[Hairudinor Hairudinor]]>
<![CDATA[ JURNAL BISNIS DAN PEMBANGUNAN Vol 10, No 2 (2021): JULI 2021 ]]>
Publisher : <![CDATA[Universitas Lambung Mangkurat ]]>
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DOI: 10.20527/jbp.v10i2.10955
<![CDATA[The purpose of this study is to analyze the Effect of Service Quality on Customer Loyalty with Customer Satisfaction (Case Study of PT Bank Rakyat Indonesia Persero Tbk Banjarmasin Samudera Branch. The type used in this research is explanatory research because this research explains the causal relationship between research variables through the hypothesis test that has been formulated previously. The analytical method uses Structural Equation Model (SEM) with Partial Least Square (PLS) Program. The results of this study prove that Service Quality has no effect on Customer Satisfaction at BRI Bank Prince Samudera Banjarmasin Branch, while Customer Satisfaction has a positive and significant effect on Customer Loyalty. And Service Quality has a positive and significant effect on Customer Loyalty.The results of this study prove that Service Quality has no effect on Customer Satisfaction at BRI Bank Prince Samudera Banjarmasin Branch, while Customer Satisfaction has a positive and significant effect on Customer Loyalty. And Service Quality has a positive and significant effect on Customer Loyalty.Keywords: Service Quality, Customer Loyalty, and Customer Satisfaction]]>
