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All Journal Media Trend: Berkala Kajian Ekonomi dan Studi Pembangunan International Journal of Economics Management and Social Science Jesya (Jurnal Ekonomi dan Ekonomi Syariah) YUME : Journal of Management Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi dan Pelayanan Publik UTAMAX : Journal of Ultimate Research and Trends in Education Journal La Bisecoman Jurnal Manajemen dan Organisasi Review (MANOR) Journal Online Manajemen ELPEI (JOMEL) Journal of Management and Administration Provision Jeinsa : Jurnal Ekonomi Ichsan Sidenreng Rappang POMA JURNAL JER Maroon Journal De Management
Sri Adrianti Muin
Universitas Fajar
Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Health Professions Social Sciences Other

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The Influence of Information Technology Utilization on Service Effectiveness at BPJS Employment Muin, Sri Adrianti; Indrayanti, Evi; Aldiansyah, Andi; Tamsil, Erni
Maroon Journal De Management Vol. 2 No. 3 (2025): Maroon Journal De Management (MJDM)
Publisher : Generasi Sains Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37899/mjdm.v2i3.189

Abstract

In this paper, the author considers the effects of information technology (IT) application on the service effectiveness at BPJS Employment, one of the major providers of social insurance in Indonesia. Quantitative method was used to collect data using structured questionnaires to 120 respondents, of which 120 are staff and the remaining are service users. Inferential statistical tests such as correlation and regression analysis have indicated that IT utilization and service effectiveness have strong and significant positive relationship. According to the regression model, the use of IT was used to explain the difference in the service effectiveness with a standardized coefficient of 0.742 and p-value of less than 0.001. The results indicate that online registration, automated claims, and mobile systems enhance greatly the value of service, efficiency, speed, and accuracy. The findings offer empirical information regarding e-governance procedures in Indonesia, which is important to supplement the current literature that mostly focuses on qualitative approaches. The study, with a quantitative analysis, contributes to the debate on the way digital tools can change the public service institutions. In general, the study shows that it is imperative to empower IT infrastructures, to train its users, and to advocate digital literacies to continue to streamline service delivery and to make the public sector institutions in Indonesia sustainable.
Effectiveness of Internal Supervision Functions at the Local Government Level: A Case Study: JEL Classification: M42, H83, D73, M48, G34 Muin, Sri Adrianti; Budiman, Budiman; Samad, Abdul
Journal La Bisecoman Vol. 6 No. 4 (2025): Journal La Bisecoman
Publisher : Newinera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37899/journallabisecoman.v6i4.2519

Abstract

This study aims to evaluate the effectiveness of internal audit functions at the regional government level through a case study at the Regional Inspectorate of Wajo Regency. The research is motivated by the critical role of internal audit in supporting good governance, as well as the limited literature and lack of standardized measures of internal audit effectiveness, particularly in Indonesia’s public sector. A qualitative approach with a case study strategy was employed, utilizing in-depth interviews, direct observation, and documentation. The analysis focused on management and stakeholder perceptions of internal audit effectiveness based on five key factors: independence, competence, audit scope, audit performance, and management support. The findings reveal that the effectiveness of internal audit is strongly influenced by the quality of adherence to internal audit standards and the level of managerial support. The study also highlights the interplay between internal and external factors in shaping the performance of internal audits, analyzed through the lens of institutional theory. This research contributes to the development of both theory and practice of internal audit in local government contexts and recommends enhancing auditor competence and strengthening managerial commitment to optimize oversight functions.
PENERAPAN FUNGSI – FUNGSI MANAJEMEN DALAM PENGELOLAAN KELOMPOK TANI PADA PERTANIAN ORGANIK Janiah Hermawati; Ilham Safar; Sri Adrianti Muin
Jurnal Ekonomi Ichsan Sidenreng Rappang Vol 5 No 1 (2026): hal
Publisher : Universitas Ichsan Sidenreng Rappang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61912/jeinsa.v5i1.476

Abstract

This study aims to analyze the implementation of management functions, including planning, organizing, actuating, and controlling (POAC), in the management of the Sinar Karya Farmer Group’s organic farming activities, as well as to identify the supporting and inhibiting factors affecting their implementation. This study employed a qualitative research method with a descriptive approach. Data were collected through observation, interviews, documentation, and literature review. The findings indicate that the management functions have been implemented through activity planning, organizational structuring, the implementation of organic farming practices, and the monitoring and evaluation of group activities. However, their implementation has not yet been optimal, particularly in terms of administration, documentation, member participation, and compliance with standard operating procedures (SOPs) for organic farming. Supporting factors include support from the local government, assistance from Penyuluh Pertanian Lapangan (PPL) and Pengendali Organisme Pengganggu Tumbuhan (POPT), active member participation, increased agricultural productivity, the utilization of local resources, and the strengthening of farmer group institutions. Meanwhile, the inhibiting factors include the limited capacity of farmers’ human resources, weak group administration, low participation among some members, dependence on the group leader, limited understanding of organic farming SOPs, pest and disease attacks, and limited market access for organic agricultural products.
OPTIMALISASI SUMBER DAYA MANUSIA DALAM PENYELENGGARAAN ADMINISTRASI PERTANAHAN Andrianto Andrianto; Muliyadi Hamid; Sri Adrianti Muin
Jurnal Ekonomi Ichsan Sidenreng Rappang Vol 5 No 1 (2026): hal
Publisher : Universitas Ichsan Sidenreng Rappang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61912/jeinsa.v5i1.494

Abstract

This study aims to analyze the conditions and constraints of human resource optimization in the implementation of land administration and to formulate the necessary efforts to improve the quality of land administration services in four urban villages in Tanjung Palas District, Bulungan Regency. The research employed a qualitative approach based on the interpretive paradigm. Data were collected through in-depth interviews, observation, documentation, and the Community Satisfaction Survey (CSS) involving village heads, heads of government affairs, and land administration staff. Data were analyzed using the interactive model of Miles and Huberman, which consists of data reduction, data display, and conclusion drawing, while data validity was ensured through triangulation, member checking, and peer debriefing. The findings reveal that the optimization of human resources in the implementation of land administration in the four urban villages has not yet been fully achieved. This condition is attributed to the insufficient number of implementing personnel based on the staffing map, the imbalance of workload among employees, task assignments that are not fully aligned with the competencies and experience of the staff, and the limited administrative support system. To improve the quality of land administration services, several strategic measures are recommended, including the preparation of a Workload Analysis (WLA), updating the staffing map, establishing Standard Operating Procedures (SOPs) for land administration, conducting regular technical training, developing a digital-based land administration system, and strengthening coordination and monitoring. The implementation of these measures is expected to enhance the effectiveness, efficiency, accountability, and overall quality of land administration services while improving public-oriented service delivery.
Pengaruh Perspektif Balanced Scorecard Terhadap Kinerja Organisasi Sekretariat Daerah Kota Palopo Fadli, Muhammad; Hamzah, M. Nasir; Muin, Sri Adrianti
Jurnal Economic Resource Vol. 9 No. 2 (2026): April - September
Publisher : Fakultas Ekonomi & Bisnis Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57178/jer.v9i2.2576

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh simultan keempat perspektif Balanced Scorecard (keuangan, pelanggan, proses bisnis internal, serta pembelajaran dan pertumbuhan) terhadap kinerja organisasi Sekretariat Daerah Kota Palopo. Penelitian menggunakan pendekatan kuantitatif eksplanatori dengan metode survei melalui penyebaran kuesioner kepada 129 Aparatur Sipil Negara (ASN) menggunakan teknik total sampling. Data dianalisis menggunakan statistik deskriptif dan inferensial dengan metode analisis regresi linear berganda. Hasil penelitian menunjukkan bahwa keempat perspektif Balanced Scorecard secara simultan berpengaruh positif dan signifikan terhadap kinerja organisasi (F_hitung = 41,836; Sig. = 0,000). Koefisien determinasi (R²) sebesar 0,574 menunjukkan bahwa 57,4% variasi kinerja organisasi dapat dijelaskan oleh keempat perspektif BSC, sedangkan sisanya dijelaskan oleh variabel lain di luar model. Penelitian ini membuktikan bahwa penerapan Balanced Scorecard secara terintegrasi dan seimbang berkontribusi signifikan terhadap peningkatan kinerja organisasi sektor publik.
Pengaruh Pelatihan, Insentif Dan Motivasi Terhadap Kinerja Kader Institusi Masyarakat Pedesaan (Imp) Di Kabupaten Bulungan Veri Abdul Latif; Sri Adrianti Muin; St Rukaiyah
Jurnal Online Manajemen ELPEI Vol 6 No 2 (2026)
Publisher : STIM-LPI Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58191/jomel.v6i2.556

Abstract

This study aims to analyze and describe the influence of training, incentives, and motivation on the performance of IMP cadres in Bulungan Regency. The study employs a quantitative approach using a survey method. The research population consists of 81 IMP cadres, all of whom were included as respondents using a census technique. Data were collected using a Likert scale and analyzed through validity tests, reliability tests, classical assumption tests, multiple linear regression, t-tests, F-tests, and the coefficient of determination using SPSS. The research results indicate that: (1) Individually, training does not have a positive and significant effect on performance; (2) Individually, the provision of incentives does not have a positive and significant effect on performance; (3) Individually, motivation has a positive and significant effect on performance; and (4) Simultaneously, training, incentives, and motivation have a positive and significant effect on performance, with a coefficient of determination (R²) of 0.567, meaning that 56.7% of the variation in performance can be explained by these three independent variables, while the remaining 43.3% is influenced by factors outside this study.
Co-Authors Abd Malik Abdul Gani Abdul Majid Bakri Abdul Samad Ade Irma Suryani Aldiansyah, Andi Ana Rosida Andi Farisnah Anwar Andrianto Andrianto Anshar, Nur Azizah Arman Arman Atmabrata, Cahyadi Bahi, Musriaddin Djabar, Sadly Abdul Duriah Fahrul Kahfi Gunawan Gunawan Halik, Johan Hamid, Mulyadi Hamzah, M. Nasir Hasmiati Hasmiati Hasniaty, Hasniaty Hasniaty, Sri Kurniawati, Hasniaty Ibrahim Jamal, Dian Ilham Safar Indradewa, Rhian Indrayanti, Evi Janiah Hermawati Khusna, Dwi Asmaul L. Lisnawati Latief, Andi Bachtiar Linda, Tri Muh Taslim Muhammad Ridwan Arif Mujahid Mujahid Mujahid Mujahid, Mujahid Muliyadi Hamid Mulyadi Hamid Nasyirah Nurdin Nur Azizah Anshar Nurjannah Jabbar Nurmadhani Fitri Suyuthi Pailan, Yan Tambaru Rahim, M.Akbar Saputro, Lukasiwan Eddy Sholichah, Anis Siera, Alfa Siti Zulaikah St. Rukaiyah Tamsil, Erni Taslim, Muh Veri Abdul Latif Wahyuni Sakka Windi Azzahra