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All Journal Journal of Indonesian Tourism and Development Studies Madani Jurnal Politik dan Sosial Kemasyarakatan JURNAL PENDIDIKAN TAMBUSAI Jurnal Ketahanan Pangan Jurnal Inovasi Ilmu Sosial dan Politik JPSI (Journal of Public Sector Innovations) Public Corner Jurnal Pembelajaran Pemberdayaan Masyarakat (JP2M) Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Jurnal Abdiraja Idarotuna : Jurnal of Administrative Science Respon Publik Journal of Artificial Intelligence and Digital Business
Retno Wulan Sekarsari
Universitas Islam Malang
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Dentistry Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Nursing Public Health Social Sciences Other

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Evaluasi Kualitas Pelayanan Kesehatan Pasien Peserta Kartu Indonesia Sehat (KIS) Pada Puskesmas Kecamatan Panceng Kabupaten Gresik Maulidiyah, Risti Fitri; Sekarsari, Retno Wulan; Cikusin, Yaqub
Jurnal Pendidikan Tambusai Vol. 9 No. 3 (2025): Desember
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai, Riau, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Program Kartu Indonesia Sehat (KIS) menjadi bagian dari adanya jaminan akan kesehatan masyarakat Indonesia yang ditujukan sebagai sarana pemberian layanan kesehatan kepada seluruh masyarakat secara setara pada setiap lapisan masyarakat, terutama bagi mayarakat yang tidak mampu. Tujuan dilakukannya penelitian ini yakni untuk mengevaluasi bagaimana kualitas layanan pada aspek kesehatan yang diterima pasien yang terdaftar sebagai peserta Kartu Indonesia Sehat (KIS) terutama yang berada pada Puskesmas Kecamatan Pencang Kabupaten Gresik. Pendekatan yang digunakan oleh peneliti yakni pendekatan kualitatif deskriptif, dimana data dikumpulkan melalui wawancara mendalam, observasi langsung dan juga dokumentasi. Hasilnya menunjukkan bahwasanya kualitas pelayanan masih belum sepenuhnya optimal. Masih terdapat banyak sektor yang perlu di evaluasi yang kemudian di maksimalkan agar seluruh masyarakat merasa terpuaskan dengan palayanan yang ada. Fasilitas fisik seperti ruang tunggu dan sarana medis yang tidak memadahi, distribusi obat yang masih belum maksimal, serta masih banyak komplen dari Masyarakat terkait tanggapan dan sikap ramah petugas medis. Tantangan utama berasal dari keterbatasan sumber daya manusia, kendala administratif, serta keterbatasan anggaran. Strategi yang dilakukan antara lain peningkatan pelatihan tenaga kesehatan, perbaikan sistem antrean, dan penguatan koordinasi internal. Penelitian ini merekomendasikan peningkatan kualitas fasilitas, kompetensi tenaga kesehatan, dan sosialisasi hak-hak pasien secara berkelanjutan.
Spatial Planning in Perspective of Good Governance (A Study on Analysis of Spatial Planning in Batu City as a Tourism City) Sekarsari, Retno Wulan; Fefta Wijaya, Andy
Journal of Indonesian Tourism and Development Studies Vol. 2 No. 1 (2014)
Publisher : Graduate School, Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jitode.2014.002.01.02

Abstract

Spatial planning is an effort to improve the welfare of the community and to ensure environmental sustainability by taking into account the comparative advantages in an area and minimizing the development gap by reducing slums, and poor and underdeveloped areas. Regional Spatial Planning Policy is a kind of policy product to control the level of environmental damage and the disorganized development and growth in a city or regency. The role of Batu City Government is to realize Batu City space that is safe, comfortable, productive and sustainable as a superior agropolitan city and tourism city in East Java Province. This article utilized Good Governance Perspective and System Theory to analyze the formulation of Regional Spatial Planning Policy in Batu City. This article firstly explained about tourism development, and secondly described the authority and responsibility of stakeholders in spatial planning formulation. The third part clarified good governance perspective on spatial planning in Batu City and analyzed supporting and inhibiting factors in spatial planning formulation in Batu City. The findings showed that only some actors and factors had strong influence over the formulation of Regional Spatial Planning Policy. Keywords: Good Governace, Governace Perspective, Spatial Planning, Tourism City, Batu City
Transformational Leadership Contribution To Increase Motivation and Employee Discipline Through ASN Management Application System Vista Dwi Andani; Hayat Hayat; Retno Wulan Sekarsari
Madani: Jurnal Politik dan Sosial Kemasyarakatan Vol. 15 No. 1 (2023): MADANI : Jurnal Politik dan Sosial Kemasyarakatan
Publisher : Universitas Islam Darul Ulum Lamongan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52166/madani.v15i01.4056

Abstract

The existence of the application of a transformational leadership style by the leadership of the Malang City BKPSDM has made various implementations from the management side of the State Civil Apparatus now having to start adapting to the programs that have been made such as the implementation of the ASN Management Application System. One of the obstacles faced by the implementation of the ASN Management Application System is that there are many elderly ASNs who did not yet have technology in their era, so they still do not understand the ASN management application system. From these reasons, the authors wanted to compile research with the aim of knowing and analyzing the contribution of the Malang City BKPSDM transformational leadership in increasing employee motivation and discipline through the ASN management application system. The research method used by the author is a qualitative method. The results of this study are that the transformational leadership contribution of the Head of BKPSDM Malang City in increasing employee motivation and discipline through the ASN management application system has been going well and as it should. Apart from that, there are also several obstacles such as the adaptation of employees who are still not good and the application system which crashes several times, there is maintenance so that employees cannot use the application.
Co-Authors Abdul Haris Nur Sugeng Ach Sahroni Afifuddin Afifuddin Afifuddin Afifuddin Agestwo, Rinaldo Ahmad Siboy Akmad Piru Jabadi Alan Duana Putra Almu, Fakhri Fansuri Alvin Nur Chahya Rahman Andi Angga Maulana Maliku Taufiq Andy Fefta Wijaya Anis Jauharotul Farida Anwar, Mohammad Miftahul Arifaldi, Dana Fauzana Arroji, Surya Ariansyah Asmara Kandi, Makdum Ibrahim Ayu Putri Utami Bayu Agung Prasetya Benny Krestian Heriawanto Dana Fauzana Arifaldi Devita Anggraeni Dewi Arimbi Dia Ayu Reni Anggraeni Dina Oktaviana Dina Oktaviana Dwi Ratna Fatmawati DWI SURYANTO Emy Fatmawati Erin Ayu Wulandari Estining Apsari Nurfadilla Fabiola, Juvinta Diva Fakhri Fansuri Almu Farida, Anis Jauharotul Febriyani Habib Susetyawati Fietatul Ihdiyah Fitria Febrianti Fitriani, Aida Nur Frisca Anggiani Fuadah, Zuhriatul Giofany, Maylian Halifah, Nurifatul Hayat Hayat Hirshi Anadza Ika Nur Rokhmawati Imelda Ayu Shinta Riansyah Indri Dwi Cahyanti Jaleha Juliasti Selano Jumarti Jumarti Juvinta Diva Fabiola Khoiriyah Trianti Khoiron Khoiron Laela Octaviana Yusuf Langgeng Rachmatullah Putra M. Mas'ud Said M. Mas'ud Said Ma'arif, Salsabil Darma Makdum Ibrahim Asmara Kandi Maulidina Ainur Rosida Maulidiyah, Risti Fitri Maylian Giofany Mega Senja Selfia Miftakhul Aini Moh Lutfi Moh. Ikhwan Nasruddin Mohammad Miftahul Anwar Muh Oji Mardiansyah Muhammad Saidin Mangu Duru Muniman Muniman Nabila Hanun Zayain Ninda Herista Bella Novenda Amellia Sandra Pramaisella Nur Laili Ismayanti Nur Sugeng, Abdul Haris Nurfadilla, Estining Apsari Nurifatul Halifah Nurul Umi Ati Putra, Alan Duana Putri Awaliyah Rahman, Siti Masfufah Salsabila Rahman, Trisnawati Hasdiah Rahmat Hidayatullah Rahmat Hidayatullah Riansyah, Imelda Ayu Shinta Rinaldo Agestwo Rokhmawati, Ika Nur Rosida, Maulidina Ainur Rosida, Maulidina Ainur Sahroni, Ach Said, M. Mas`ud Salsabil Darma Ma'arif Sa’ati Sa’ati Silna Kausar Sintia Bela Aprilia Siti Nur Azizah Slamet Muchsin Sri Ambar Budi Surya Ariansyah Arroji Suyeno Suyeno Tedy Winarno Trisnawati Hasdiah Rahman Vena Syaharani Vista Dwi Andani Winarno, Tedy Winarno, Tedy Yaqub Cikusin Yunita Aldama Zuhriatul Fuadah