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Journal : join jurnal online informatika

Technology Acceptance Model in Government Context: A Systematic Review on the Implementation of IT Governance in a Government Institution Lanto Ningrayati Amali; Muhammad Rifai Katili; Sitti Suhada; Lillyan Hadjaratie; Hanifah Mardlatillah
JOIN (Jurnal Online Informatika) Vol 7 No 1 (2022)
Publisher : Department of Informatics, UIN Sunan Gunung Djati Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15575/join.v7i1.853

Abstract

Recent trends of studies on technology acceptance in local government had recently been popular; the studies focused on identifying the predictors of human behavior in potential acceptance or rejection of technology. This study investigated the use of information technology/information system (henceforth, IT/IS) acceptance in government as a means to improve the quality of public service and strive for transparent governance. A mixed-methods (quantitative and qualitative) study was conducted, and data were collected through questionnaires involving 125 respondents, interviews, and observations. Technology Acceptance Model (TAM) is used as a theoretical framework for behavioral information systems and Smart Partial least square (Smart PLS) analysis was employed in elaborating the complex correlation between the determinants. The result showed that the perceived ease-of-use (PEOU) contributed positively to the perceived usefulness (PU) and attitude towards using technology (ATUT). Moreover, the ATUT significantly contributed to Behavioral Intention of Use (BITU); further, the BITU also contributed to actual technology use (ATU). The PU, however, possessed a negative impact on the ATUT. These results further the information regarding the quality and performance of IT/IS services that can be used as a basis for higher-level decision-making.
Technology Acceptance Model in Government Context: A Systematic Review on the Implementation of IT Governance in a Government Institution Amali, Lanto Ningrayati; Katili, Muhammad Rifai; Suhada, Sitti; Hadjaratie, Lillyan; Mardlatillah, Hanifah
JOIN (Jurnal Online Informatika) Vol 7 No 1 (2022)
Publisher : Department of Informatics, UIN Sunan Gunung Djati Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15575/join.v7i1.853

Abstract

Recent trends of studies on technology acceptance in local government had recently been popular; the studies focused on identifying the predictors of human behavior in potential acceptance or rejection of technology. This study investigated the use of information technology/information system (henceforth, IT/IS) acceptance in government as a means to improve the quality of public service and strive for transparent governance. A mixed-methods (quantitative and qualitative) study was conducted, and data were collected through questionnaires involving 125 respondents, interviews, and observations. Technology Acceptance Model (TAM) is used as a theoretical framework for behavioral information systems and Smart Partial least square (Smart PLS) analysis was employed in elaborating the complex correlation between the determinants. The result showed that the perceived ease-of-use (PEOU) contributed positively to the perceived usefulness (PU) and attitude towards using technology (ATUT). Moreover, the ATUT significantly contributed to Behavioral Intention of Use (BITU); further, the BITU also contributed to actual technology use (ATU). The PU, however, possessed a negative impact on the ATUT. These results further the information regarding the quality and performance of IT/IS services that can be used as a basis for higher-level decision-making.
Co-Authors Abdul Aziz Bouty Abdulaziz Ahmed siyad Agus Lahinta Ahmad Almukaroma Liow Ahmad Azhar Kadim Alfian Zakaria Antula, Nur Savira Anwar, Ridha Alvariza Apriyati Rahmi Pateda Pateda Arip Mulyanto Asraf Humonggio Astuti, Wahyu Azis, Ilham Abd. Bahu, Karim Bait Syaiful Rijal Bouty, Abd. Azis Budiyanto Ahaliki Buke, Imam B. Butsiarah Butsiarah Butsiarah Dadi, Heru Hartato Dai, Roviana H. Deu, Muhammad Dimas Oktaviandy Dian Novian Diana Novita Dwinanto, Arif Edi Setiawan Eka Vickraien Dangkua, Eka Vickraien Elsy Rahajeng, Elsy Fachrul Faisal Ibrahim Fadik Sadjar Fitrian Bilontalo Gafur Gede Sandika, I Wayan Gede Sandika Gionte, Hariyati H, Haeriani Hamlina, Robin Y. Hanifah Mardlatillah Hermawan Paramata Hermila A Herwanto, Agus Hidayatullah, Galih Sarwo Huraju, Risnawati M Huraju, Risnawati M. Husain, Wirahman Salsabil I Wayan Gede Sandika I Wayan Gede Sandika Ikhwan Fauzy Djuhu Imudi, La Indhitya R Padiku Ishak Isa Ismail, Hamid Ita Fitriati Izah, Nurul Jamada, Gafur Jazid Muslich Podungge Jemmy A Pakaya Kahar, Nurrahmah Fitirani Kahar, Nurrahmah Fitirani Kilo, Juriah R. Laksono, Agung Wahyu Laliyo, Lukman A.R Lamarana, Ilfa Lanto Ningrayati Amali Latif, Mahmudin Lillyan Hadjaratie Manda Rohandi Mardlatillah, Hanifah Mas'ud, Huzaima Mas’ud, Huzaima Mas’ud, Huzaima Melawati Mamonto Melinda Melinda Moh Ramdhan Arif Kaluku Moh. Hidayat Koniyo Mohamad Reza Putra Faren Idris mohammad syafri tuloli Mohi, Nur Zalfaa Alfathi Mongilong, Mohammad Farhan Muchlis Polin Muhammad Yassir Mukhlisulfatih Latief Musa, Wahyu Mustapa, Muhammad Syarif MUTHIA Muthia, Muthia Mutmaina A. Usuli Nikmasari Pakaya Nikmasari Pakaya Nikmasari Pakaya Ongku, Sriwahyuni A. Pakaya, Jemmy A Pakaya, Jemmy A. Pakaya, Nikmasari Paputungan, Salsabila Nakia Pateda, Apriyati Rahmi Pateda Puluhulawa, Alda Cahyani Pulumoduyo, Mohammad Fahmi Rahman Takdir Rahmat Riansah Husain Rahmat Taufik R.L Bau Rahmatin, Ulfa Ramanda Dwi Putra Rampi Yusuf Refly K. Batalipu Rifadli Bahsuan Rochmat Mohammad Thohir Yassin Roy Budiharjo Salahudin Olii Sri Ayu Ashari Sri Indah Cahyani Sri Yayunda Adjun Sudirman, Randi Sunardi Sunardi Sunarty Suly Eraku Suwandi, Ihsanulfu'ad Suwandi, Ihsanulfu’ad Tajuddin Abdillah Thohir Yassin, Rochmat Mohammad Tri Alfandra Labuga Trias Saputra Singo Umar, Brahmantio Putra Usman, Wahyu Setiawan Usuli, Mutmaina A. Utiah, Moh Hikam A. Wibowo, Sela Febrianti Yassin, Rochmad M Thohir Yassin, Rochmad Mohammad Thohir Yuliati - Yunus, Adinda putri Zees, Nurtianingrat