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SERVICE EXCELLENCE BAGI PERANGKAT DESA PADA KANTOR DESA TELUK DALAM Santoso Santoso; Elly Rahayu; Rohminatin Rohminatin; Niki Fazira
Jurnal Pemberdayaan Sosial dan Teknologi Masyarakat Vol 4, No 1 (2024): April 2024
Publisher : Smart Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54314/jpstm.v4i1.1974

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Abstract: The Prima (service excellence) is responsible for all services rendered to the public. The cuts are made from the fat of the soul, so the members on the first day they eat the fat. The first step is to lay down the first step of the treasury, which is covered with a large amount of money, and the public is left without a trace. The principle of service excellence is to provide the best service (service excellence) or attitude, attention, action, and appearance,  (accountability). The PKM has been established in the membership of the members, and the staff is working on the pessary and the equipment. The staff is working on the pessary and the equipment is working on the pessary. first (service excellence) always paid. The local police station in the Department of Public Works, Jalan Besar, Department of Public Works, has 40 beds, the PKK Department of Public Works, and the LPM department have paid the fee and now the pessimists are waiting for the pessimists. The method is used to determine the method penyuluhan melalui kegiatan tatap muka from diskusi. It is important to note that the material used in the study is a different principle of education, the study of which is based on the principles of education that are applied to the public, and the technology that is used to develop the public education. The resulting cash flow is covered by the PKM team STMIK Royal, which is covered by the payment of the penalties for the entry of the members of the first batch of the cash flow, and the cash flow is covered by the cash flow, and the cash flow is covered by the cash flow.. Keyword:  training, service, excellent; community, village Abstrak: Layanan Prima  (service excellence) menjadi kewajiban yang harus dilakukan oleh penyelenggara pelayanan publik. Kesejahteraan masyarakat dapat diraih salah satunya dengan memberikan layanan prima kepada masyarakat. Layanan prima lahir dari kepedulian penyelenggara pelayanan publik terhadap kebutuhan dan harapan masyarakat. Terdapat beberapa prinsip yang berkaitan dengan  pelayanan prima (service excellence)  yaitu attitude, attantion,action, appearance  (dan accountability.Tujuan dari kegiatan PkM ini adalah memberikan pengetahuan dan wawasan  kepada peserta yang merupakan aparat Desa Teluk Dalam Kecamatan Teluk Dalam Kabupaten Asahan   bagaimana memberikan layanan prima (service excellence) kepada masyarakat. Lokasi kegiatan di Kantor Desa Teluk Dalam Jalan Besar Teluk Dalam Dusun II dengan jumlah peserta 40 orang terdiri dari aparat desa, pengurus dan anggota tim PKK Desa Teluk Dalam, LPM serta beberapa masyarakat yang juga ikut menjadi peserta dalam kegiatan ini. Metode yang digunakan pendidikan masyarakat dengan metode penyuluhan melalui kegiatan tatap muka dan diskusi.  Beberapa materi yang diberikan diantaranya prinsip-prinsip pelayanan prima, studi kasus  pengaduan masyarakat tentang pelayanan publik dan penggunaan teknologi untuk meningkatkan  pelayanan publik. Kata kunci: pelatihan,layanan,prima;masyarakat,desa 
IMPLEMENTASI CRM PENJUALAN JENIS PESTISIDA DAN BIBIT SAYURAN BERBASIS WEB Gundari, Putri; Nurwati, Nurwati; Rahayu, Elly
J-Com (Journal of Computer) Vol 5, No 1 (2025): MARET 2025
Publisher : LPPM STMIK Royal Kisaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33330/j-com.v5i1.3358

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Abstract: The development of Information and Communication Technology has transformed various aspects of life, including business. Amid increasing competition, maintaining customer loyalty has become a top priority. Customer Relationship Management (CRM) is a strategy that focuses on maintaining good relationships with customers. This study examines the implementation of CRM in the sales of pesticides and vegetable seeds at UD. Bersama, located in Punggulan Village, Asahan Regency. UD. Bersama faces challenges such as manual promotion, error-prone transaction recording, and limited customer reach. Product sales are unstable each month. To address these issues, a web-based sales system was designed at https://udbersamatani.online/, enabling online purchases, discounts, live chat, and free shipping services. The implementation results show that this system facilitates data processing and report generation for the admin. Consumers can quickly order products, interact via live chat, and obtain real-time product information. The application of CRM at UD. Together has proven effective in managing and analyzing data, meeting customer needs, and increasing sales. This system improves service and eases transactions for customers, potentially enhancing customer loyalty and satisfaction.Keywords: information technology; crm; pesticides; vegetable seeds; customer loyaltyAbstrak: Perkembangan Teknologi Informasi dan Komunikasi telah mengubah berbagai aspek kehidupan, termasuk bisnis. Di tengah persaingan yang semakin ketat, menjaga loyalitas pelanggan menjadi prioritas utama. Customer Relationship Management (CRM) adalah strategi yang fokus pada hubungan baik dengan pelanggan. Penelitian ini mengkaji implementasi CRM dalam penjualan pestisida dan bibit sayuran di UD. Bersama, Desa Punggulan, Kabupaten Asahan. UD. Bersama menghadapi kendala promosi manual, pencatatan transaksi yang rentan kesalahan, dan jangkauan pelanggan terbatas. Penjualan produk tidak stabil setiap bulan. Untuk mengatasi masalah ini, dirancang sistem penjualan berbasis web di https://udbersamatani.online/, yang memungkinkan pembelian online, diskon, live chat, dan layanan pengiriman gratis. Hasil implementasi menunjukkan sistem ini memudahkan admin dalam pengolahan data dan penyusunan laporan. Konsumen dapat memesan produk dengan cepat, berinteraksi melalui live chat, dan mendapatkan informasi produk secara real-time. Penerapan CRM di UD. Bersama terbukti efektif dalam mengelola dan menganalisis data, memenuhi kebutuhan pelanggan, serta meningkatkan penjualan. Sistem ini meningkatkan pelayanan dan mempermudah transaksi bagi pelanggan, sehingga berpotensi meningkatkan loyalitas dan kepuasan pelanggan.Kata kunci: teknologi informasi; crm; pestisida; bibit sayuran; loyalitas pelanggan
Implementasi E-SCM sebagai Mekanisme Kontrol Stok di Teha Coffee Corner Salsadilah, Nadya; Maharani, Dewi; Rahayu, Elly
Dinamik Vol 30 No 2 (2025)
Publisher : Universitas Stikubank

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35315/dinamik.v30i2.10203

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Bisnis adalah kegiatan ekonomi yang dilakukan untuk menghasilkan, membeli, atau menjual barang atau jasa dengan tujuan mendapatkan keuntungan. Bisnis dapat dilakukan oleh individu, kelompok, perusahaan besar, atau usaha kecil. Di suatu dunia bisnis, yang dimaksud dengan sistem informasi manajemen adalah piranti yang dipakai untuk mengatasi suatu proses, operasional, evaluasi, serta teknologi dan informasi. Usaha bisnis yang bergerak dalam bidang makanan ringan snack dijalankan dengan modal usaha berskala kecil ialah pelaku bisnis berskala rumah tangga yang mempunyai kesempatan sangat bagus untuk berkembang dengan pesat dengan keterbatasan yang dimiliki seperti SDM, skill, pengetahuan, ketrampilan, dan pengelolaan bidang managementyang seadanya Penelitian ini dilakukan di Teha Coffee Corner, sebuah kedai kopi yang berlokasi di Jl. Imam Bonjol, Tebing Kisaran, Kec. Kota Kisaran Barat, Kabupaten Asahan, Sumatera Utara 21211. Kedai ini didirikan pada Maret 2021 oleh Thierry Henry, tepat di tengah masa pandemi COVID-19. Supply Chain Management (SCM) adalah pengintegrasian sumber bisnis yang kompeten dalam penyaluran barang, mencakup perencanaan dan pengelolaan aktivitas pengadaan dan logistik serta informasi terkait mulai dari tempat bahan baku sampai tempat konsumsi, termasuk koordinasi dan kolaborasi dengan jaringan mitra usaha (pemasok, manufaktur, retailer, distributor, pergudangan, transportasi dan konsumen) untuk memenuhi kebutuhan pelanggan. Sebuah model rantai pasokan sederhana terdiri dari empat komponen yaitu supplier, produsen, gudang atau pusat distribusi dan pengguna akhir. Seiring dengan pertumbuhan bisnisnya, Teha Coffee Corner mulai menghadapi berbagai tantangan, terutama dalam pengelolaan stok bahan baku dan pencatatan transaksi. Saat ini, pencatatan masih dilakukan secara manual, baik dalam menghitung jumlah stok maupun dalam mencatat transaksi harian. Setiap akhir operasional atau saat closing, Dengan adopsi sistem E-SCM, aliran informasi dan data pembelian antara Teha Coffee Corner dan pemasok menjadi lebih efisien. Ini menghasilkan kejelasan dan ketepatan dalam transaksi pembelian, yang berkontribusi pada menghindari kesalahan dan mengurangi risiko keterlambatan dalam pengiriman toko.
Analisis Strategi E-Commerce dalam Meningkatkan Daya Saing Toko Batik Lokal : Studi Kasus Rumah Batik Kirana Mariatul Kifti, Wan; Rahayu, Elly; Ramdhan, William
Jurnal Teknologi Ilmu Komputer Vol. 3 No. 2: Juni 2025
Publisher : PT. Bangun Harapan Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56854/jtik.v3i2.358

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Perkembangan teknologi informasi di era globalisasi telah membawa perubahan signifikan pada perilaku konsumen dalam berbelanja. E-commerce menjadi sektor dengan pertumbuhan yang pesat, menawarkan kemudahan akses, fleksibilitas waktu, dan pilihan produk yang beragam, sehingga membuka peluang besar bagi pelaku usaha kecil dan menengah (UKM) untuk memperluas jangkauan pasar. Namun, pelaku usaha lokal, seperti produsen batik, menghadapi tantangan dalam bersaing dengan produk global di platform digital, terutama dalam meningkatkan keterlibatan pelanggan (customer engagement). Rumah Batik Kirana, salah satu pelaku usaha batik di Kisaran, Asahan, masih menggunakan strategi pemasaran konvensional dan metode penjualan manual, yang membatasi efisiensi operasional dan potensi penjualan. Penelitian ini bertujuan untuk menganalisis penerapan strategi e-commerce yang efektif guna meningkatkan daya saing dan menjangkau pasar yang lebih luas. Dengan menggunakan pendekatan studi kasus, penelitian ini mengeksplorasi bagaimana Rumah Batik Kirana dapat memanfaatkan teknologi digital untuk memperkuat brand positioning, meningkatkan penjualan, dan memberikan pengalaman belanja yang lebih baik bagi pelanggan. Hasil penelitian diharapkan memberikan wawasan praktis dan menjadi acuan bagi pelaku usaha batik lokal lainnya dalam mengadopsi strategi pemasaran digital yang tepat.  
Implementation of the Borda Method for Selecting Winners in the Tahfeez Tahmeed and Prayer Competition by DPD Recital Alhidayah Marpaung, Miftah Rizki; Kurniawan, Edi; Rahayu, Elly
invotek Vol 24 No 3 (2024): INVOTEK: Jurnal Inovasi Vokasional dan Teknologi
Publisher : Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/invotek.v24i3.1266

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Tahfeez, tahmeed, and prayer competitions that are routinely held by DPD Recital Alhidayah often experience obstacles in the assessment process due to the lack of a structured and computerized system, thereby reducing the efficiency and accuracy of assessment. This problem has become increasingly complex with a large number of participants and the absence of standard procedures in awarding scores. This research was conducted to develop a decision support system that can assist the judges in determining the winner of the competition objectively, efficiently, and transparently. The method used is the Borda Method, which is a rank-based decision-making method that is effective in accommodating the assessment of many judges and criteria. The system was built using the PHP programming language and MySQL database, and was designed with a quantitative approach through the processing of participant scores based on three main criteria: tajweed, fluency, and rhythm. The implementation of this system allows judges to conduct assessments digitally, where the grades given are automatically processed and ranked using the Borda Method. The results of the study show that this system can speed up the assessment process and announcement of the winner from the previous 4–5 days to instant after the input of the score is completed. This system also increases transparency, reduces subjectivity, and ensures consistency in scoring. Thus, this system becomes a relevant and applicable solution to support professionalism in religious competitions.
Application Of Certainty Factor In Detecting Learning Concentration Disorders In Children At School Syahputri, Rian; Rizaldi, Rizaldi; Rahayu, Elly
ITEJ (Information Technology Engineering Journals) Vol 10 No 2 (2025): December (In Progress)
Publisher : Pusat Teknologi Informasi dan Pangkalan Data IAIN Syekh Nurjati Cirebon

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24235/itej.v10i2.277

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Learning concentration disorders are a fairly common problem in elementary schools and can have a significant impact on students' academic performance. At UPTD SDN 015861 Bunut Seberang, initial observations indicate that around 20–25% of students experience symptoms such as distractibility, difficulty focusing, hyperactivity, and decreased motivation to learn. Current interventions are limited, lack a structured system, and rely on teachers' subjective assessments. This study aims to develop an expert system based on the Certainty Factor method to detect learning concentration disorders more objectively and accurately. The research method uses a quantitative approach with stages of problem identification, data collection through observation and interviews, analysis, system design using UML, and implementation based on PHP and MySQL. The system processes student symptom data, calculates the confidence level of the diagnosis, and provides follow-up recommendations for teachers and parents. The implementation results show that the system can efficiently identify potential learning concentration disorders, assist teachers in decision-making, and serve as a model that can be adapted by other schools facing similar issues.
Digitalisasi Kantor Desa : Solusi Cerdas Meningkatkan Pelayanan Dan Pemberdayaan Ekonomi Masyarakat Desa Silo Bonto Kabupaten Asahan Rahayu, Elly; Herman Saputra; Adi Prijuna Lubis; Waode Aminah Andella
Jurdimas (Jurnal Pengabdian Kepada Masyarakat) Royal Vol. 8 No. 4 (2025): Oktober 2025
Publisher : STMIK Royal

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33330/jurdimas.v8i4.4023

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Abstract: This PkM activity aims to provide new knowledge and insights for Silo Bonto Village officials on the benefits of digitalizing the village, improving village services, and empowering the community's economy. Silo Bonto Village has a population of 6,387 people spread across 11 hamlets. The majority of the people in Silo Bonto Village, Silau Laut District, Asahan Regency, are farmers who cultivate coconut and oil palm plantations. The Silo Bonto Village Office has a village application, but it has not been utilized, the problems that arise are the absence of skilled human resources in the village office who can run open desa application, secondly, the limited village budget to fund technological infrastructure. Another problem is that there is community resistance to the use of technology in the village service system. This activity aims to help villages find solutions to existing problems, one of which is providing knowledge and skills on how digitalization can make village services and economic empowerment more efficient and improved. The PkM activity was attended by village officials hamlet heads and representatives of the community totaling 24 people. The method used is Community Base-Participatory Research (CBPR). The results of activity, in addition to the implementation of this PkM activity, there has also been a transfer of knowledge from the implementer to the participants of the socialization about Village Office Digitalization: Smart Solutions to Improve Services and Community Economic Empowerment. Keywords: village; digitalization; open desa;economic empowerment; improving village services Abstrak: Kegiatan PkM ini bertujuan untuk memberikan pengetahuan dan wawasan baru bagi aparat Desa Silo Bonto manfaat digitalisasi desa bagi peningkatan layanan desa dan pemberdayaan ekonomi masyarakat. Desa Silo Bonto yang berpenduduk 6387 jiwa yang tersebar di 11 dusun. Mayoritas masyarakat Desa Silo Bonto Kecamatan Silau Laut Kabupaten Asahan adalah petani perkebunan kelapa dan kelapa sawit. Kantor Desa Silo Bonto memiliki aplikasi desa, namun belum dimanfaatkan, permasalahan yang muncul adalah belum adanya SDM terampil di kantor desa yang mampu menjalankan aplikasi Open Desa, kedua terbatasnya anggaran desa untuk mendanai infratruktur teknlogi. Permasalahan lainnya adalah ada resisitensi masyarakat dalam penggunaan teknologi dalam sistem pelayanan desa. Kegiatan ini bertujuan untuk membantu desa dalam mencari solusi dari permasalahan yang ada, ssalah satunya memberikan pengetahuan dan keterampilan bagaimana digitalisasi mampu mengefisienkan dan meningkatkan layanan dan pemberdayaan ekonomi desa. Kegiatan Pk Mini dihadiri oleh apparat desa dan kepala dusun serta perwakilan Masyarakat yang berjumlah 24 orang. Metode yang digunakan adalah Community Base-Partisipatory Research (CBPR). Hasil kegiatan, selain terlaksananya kegiatan PkM ini juga telah terjadi transfer ilmu dari pelaksana ke peserta sosialisasi tentang Digitalisasi Kantor Desa: Solusi Cerdas Meningkatkan Pelayanan Dan Pemberdayaan Ekonomi Masyarakat. Kata kunci: desa; digitalisasi; open desa; pemberdayaan ekonomi; peningkatan layanan desa
AHP Method System for Determining Road Repair Priorities in Dadimulyo Sub-District Natasya, Tri Adetia; Handayani, Masitah; Rahayu, Elly
Electronic Journal of Education, Social Economics and Technology Vol 6, No 1 (2025)
Publisher : SAINTIS Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33122/ejeset.v6i1.477

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Improving road infrastructure plays a vital role in enhancing community mobility and fostering economic development within a region. In Dadimulyo Sub-district, one of the main challenges in infrastructure development lies in determining road repair priorities, especially under the constraints of limited budgets and available resources. This study proposes the development of a Decision Support System (DSS) utilizing the Analytical Hierarchy Process (AHP) method to facilitate more objective, transparent, and systematic decision-making. The AHP method enables the analysis of multiple criteria, such as current road conditions, traffic volume, accessibility, and community demand to assign weighted priorities for road repairs. The system is developed using the PHP programming language and MySQL as the database management system, ensuring both functionality and ease of data management. Based on the AHP calculations, Waterpas Road was identified as the highest-priority road for repair, receiving a final score of 0.227. The results of this study demonstrate that the integration of the AHP method into the decision-making process allows for more accurate prioritization and effective resource allocation. With this DSS, the government of Dadimulyo Sub-district is better equipped to optimize infrastructure planning, improve transparency, and ensure that limited budgets are directed toward areas with the greatest need and impact.
OPTIMALISASI CRM BERBASIS AI DALAM E-COMMERCE: ANALISIS PENGARUH TERHADAP LOYALITAS PELANGGAN DENGAN PENDEKATAN SENTIMEN ANALISIS Rahayu, Elly; Ramdhan, William
JOURNAL OF SCIENCE AND SOCIAL RESEARCH Vol 8, No 4 (2025): November 2025
Publisher : Smart Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54314/jssr.v8i4.4005

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The purpose of this study is to analyze the relationship between the application of AI in CRM and customer loyalty. The results of sentiment analysis through Web Scraping are used to strengthen the interpretation of the results, not as a mediator or can be called triangulation or enrichment data. The population of this study were active e-commerce customers with a sample of 384 respondents obtained through purposive sampling techniques. Data analysts used the SEM-PLS and NLP approaches for sentiment classification. The study's results indicate that AI-based CRM has a positive and significant impact on customer loyalty. This is indicated by the T-statistic value of 29,415 > 1.96. The conceptual model is also very good, as evidenced by the SRMR value of 0.054> 0.050 and the NFI value of 0.907. Sentiment analysis collected through social media X from 3,213 tweets with the keyword skincare resulted in 74% neutral opinions, 13.7%, and 12.3% negative. Furthermore, the classification results of 7 aspects of positive and negative opinions such as aftersales, delivery, experience, order, packaging, product, and unknown, from positive opinions the largest percentage is in the experience (customer experience) 43.2% while for negative opinions the largest percentage is also in the experience aspect of 45.8%. This data is important for business owners to make improvements and improvements to create customer satisfaction. 45.8% of bad customer experiences will, if not followed up, make customers switch to other stores.
ANALISIS DATA EKSPLORATORI DAN CLUSTERING K-MODES UNTUK PEMETAAN STATUS GIZI BALITA PADA KASUS STUNTING DI KABUPATEN ASAHAN Ramdhan, William; Nurwati, Nurwati; Rahayu, Elly
JOURNAL OF SCIENCE AND SOCIAL RESEARCH Vol 8, No 4 (2025): November 2025
Publisher : Smart Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54314/jssr.v8i4.4192

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Stunting is a chronic nutritional problem that impacts children's physical growth and development and is a public health challenge in Indonesia. This study integrates Exploratory Data Analysis (EDA) and K-Modes Clustering to map the nutritional status of toddlers in stunting cases in Asahan Regency. EDA was used to explore data distribution, identify relationships between nutritional status indicators, and identify risk factor patterns, while K-Modes was used to group toddlers based on shared categorical characteristics. The dataset used included sociodemographic variables (gender, age category, parental education and occupation) and nutritional status indicators (weight/age, height/age, weight/height). The analysis results showed a moderate positive correlation between weight/age and height/age (0.32) and a strong negative correlation between weight/age and weight/height (-0.50), indicating a link between stunting and wasting. The application of K-Modes resulted in three main clusters: Cluster 0, dominated by female toddlers with normal nutritional status but low parental education; Cluster 1 consists of infant girls with low weight for age and short height for age, despite most parents having a high school education; Cluster 2 contains infant boys with very low weight for age and very short height for age, and relatively low maternal education. The profile of each cluster was analyzed to identify dominant characteristics relevant for intervention. This integrative approach demonstrates that the combination of EDA and K-Modes is able to provide a comprehensive picture of variations in toddler nutritional status, thus serving as a basis for planning more targeted promotive and stunting prevention strategies at the regional level.
Co-Authors . Zulfan Aandanu Aandanu Adi Prijuna Adi Prijuna Lubis Agus, Raja Tama Andri Aidil Adi Suhendra Aidil Syah Putra Alfa, Zikri Apriaji Kurniawan Ayu Lestari Cindy Ross Dewi Maharani Dewi, Sri Puspita Dinda Nuri Fazira Donni Nasution Edi Kurniawan Fauzy Maulana Sinaga Febbrian, Aldi Gundari, Putri Handayani, Masitah Havid Syafwan Helmiah, Fauriatun Herman Saputra Herman Saputra Herman Saputra Herman Saputra Iqbal Kamil Siregar Irawati, Novica Jeperson Hutahaean Kifti, Wan Mariatul Kiki Andriani Lestari, Oni Dewi Lubis, Adi Prijuna Lubis, Syafaat Sufi Maharani, Dewi Manurung, Nuriadi Mariatul Kifti, Wan Marpaung, Miftah Rizki Marpaung, Nasrun Masitah Handayani Melati, Putri Milandari, Novi Monalisa, Nency Widya Muhammad Ardiansyah Sembiring Nadya Viranika Nasution, Putri Alfiani Natasya, Tri Adetia Nency Widya Monalisa Neni Mulyani Niki Fazira Nirda Julianda Nofriadi Nofriadi Nofriadi Nofriadi Novi Silvana Kawila Nurhani, Irma Nuriadi Manurung Nuriadi Manurung Nurul Rahmadani Nurwati Nurwati Nurwati Nurwati Nurwati Nurwati Nurwati Oni Dewi Lestari panjaitan, widia fahwana br Permana, Yogi Abimanyu Putri Melati Putri Sundari Putri, Indri Anggraini Rahmadani, Sherly Ramadani, Dilla Ramdhan, William Renanda Eka Putri Risnawati Risnawati Rita Ratna sari Rizaldi, Rizaldi Roesella Anjani Rohminatin Rohminatin Rohminatin Rohminatin Roni Dalimunthe sahren, sahren Salsadilah, Nadya SANTOSO SANTOSO Santoso Santoso Saragih, Zuriah Br Siddik, Mohd. Siregar, Iqbal Kamil Sri Wahyuni Nasution Sundari, Putri Suriana Suriana Susanti, Riski Syafaat Sufi Lubis Syahira Syahira Syahputri, Rian Tantri Maya Leni Tri Anjar Ningsih USWATUN HASANAH Utama, Gita Nurul Waode Aminah Andella William Ramdhan Yusda, Riki Andri Zulfi Azhar