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All Journal Kinerja: Jurnal Ekonomi dan Manajemen Forum Ekonomi : Jurnal Ekonomi, Manajemen dan Akuntansi JURNAL MANAJEMEN Jurnal Inovasi Bisnis (Inovbiz) Jurnal Ekonomi, Manajemen Akuntansi dan Perpajakan (Jemap) EBSJ At-Tadbir : jurnal ilmiah manajemen Almana : Jurnal Manajemen dan Bisnis International Journal of Economics, Business and Accounting Research (IJEBAR) Jurnal Abdidas Journal of Social Science Indonesian Journal of Engagement, Community Services, Empowerment and Development (IJECSED) International Journal of Social Science, Educational, Economics, Agriculture Research, and Technology (IJSET) International Journal of Humanities Education and Social Sciences Jurnal Ilmu Manajemen Mulawarman (JIMM) Journal of Social Science International Journal of Multidisciplinary Approach Research and Science Journal of Community Service and Society Empowerment IIJSE Hut Publication Business and Management Nomico Asian Journal of Management, Entrepreneurship and Social Science Nomico Journal of Accounting Research, Utility Finance and Digital Assets (JARUDA)
Doddy Adhimursandi
Fakultas Ekonomi Dan Bisnis Universitas Mulawarman
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Chemical Engineering, Chemistry & Bioengineering Chemistry Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Health Professions Immunology & microbiology Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mathematics Physics Public Health Social Sciences Other

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Digital Transformation and Organizational Support on Employee Performance: The Mediating Role of Individual Readiness for Change Baidowi, Mofid; Paminto, Ardi; Adhimursandi, Doddy
At-Tadbir : jurnal ilmiah manajemen Vol 10, No 1 (2026): At-Tadbir: jurnal ilmiah manajemen
Publisher : Islamic University of Kalimantan MAB Banjarmasin

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31602/atd.v10i1.22483

Abstract

This study aims to analyze the effect of digital transformation and organizational support on employee performance with individual readiness for change as a mediating variable at PT Migas Mandiri Pratama East Kalimantan. The research uses a quantitative approach with survey method. The study population is all 70 permanent employees using census sampling technique. Data collection uses questionnaires with 5-point Likert scale. Data analysis uses Partial Least Square-Structural Equation Modeling (PLS-SEM) with SmartPLS 4.0. The results show that digital transformation has a positive and significant effect on employee performance, while organizational support has no significant direct effect on employee performance. Both digital transformation and organizational support have positive and significant effects on individual readiness for change. Individual readiness for change has a positive and significant effect on employee performance with the largest effect size among all relationships. Furthermore, individual readiness for change partially mediates the relationship between digital transformation and employee performance, and fully mediates the relationship between organizational support and employee performance. These findings emphasize the critical role of individual readiness for change as a mechanism bridging organizational initiatives with employee performance outcomes.
Pengaruh Harga Produk, Kesadaran Merek, dan Persepsi Konsumen Prisca, Ekinda Famelia; Adhimursandi, Doddy
FORUM EKONOMI: Jurnal Ekonomi, Manajemen dan Akuntansi Vol. 26 No. 1 (2024): Januari
Publisher : Fakultas Ekonomi dan Bisnis Universitas Mulawarman

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30872/jfor.v26i1.15593

Abstract

Studi ini meneliti pengaruh harga produk, brand awareness, dan persepsi konsumen terhadap keputusan pembelian produk UNIQLO di Samarinda. Variabel independen adalah harga produk, kesadaran merek, dan persepsi konsumen. Variabel dependen dalam penelitian ini adalah keputusan pembelian. Penelitian ini melibatkan 160 konsumen produk UNIQLO di Samarinda. Penelitian ini menggunakan metode kuantitatif untuk mengumpulkan data melalui kuesioner. Analisis data dalam penelitian ini menggunakan SmartPLS 4.0. Pengujian hipotesis menggunakan pendekatan SEM-PLS dilakukan pada model luar dan dalam. Hasil penelitian ini menunjukkan bahwa terdapat pengaruh positif dan signifikan antara harga produk dan keputusan pembelian serta pengaruh positif dan signifikan antara brand awareness dan keputusan pembelian. Tidak ada pengaruh antara persepsi konsumen dan keputusan pembelian untuk produk UNIQLO di Samarinda.
THE INFLUENCE OF DISTRIBUTIVE COMPENSATION JUSTICE AND PROCEDURAL COMPENSATION JUSTICE ON JOB SATISFACTION AND EMPLOYEE PERFORMANCE AT PT TUNAS JAYA PERKASA Hiras Pardingotan; Tetra Hidayati; Doddy Adhimursandi
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 5 No. 6 (2026): MAY
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.22148859

Abstract

This study aims to analyze the influence of Distributive Compensation Justice and Procedural Compensation Justice on Employee Performance through Job Satisfaction among non-managerial employees at PT Tunas Jaya Perkasa, Melak site, Kutai Barat. This research uses a quantitative approach with a survey method. Data were collected through questionnaires distributed to 64 non-managerial employees directly involved in field operations. Data analysis was conducted using Partial Least Squares–Structural Equation Modeling (PLS-SEM) with the support of SmartPLS 3 software. The results show that Distributive Compensation Justice and Procedural Compensation Justice have a positive and significant effect on Job Satisfaction. Furthermore, Job Satisfaction has a positive and significant effect on Employee Performance. The direct influence of Distributive and Procedural Compensation Justice on Employee Performance is not significant; however, through the mediation of Job Satisfaction, their influence becomes significant. Mediation testing indicates that Job Satisfaction fully mediates the effect of Distributive Compensation Justice on Employee Performance and partially mediates the effect of Procedural Compensation Justice on Employee Performance.
Digital Transformation and Organizational Support on Employee Performance: The Mediating Role of Individual Readiness for Change Mofid Baidowi; Ardi Paminto; Doddy Adhimursandi
At-Tadbir : jurnal ilmiah manajemen Vol 10 No 1 (2026): At-Tadbir: jurnal ilmiah manajemen
Publisher : Islamic University of Kalimantan MAB Banjarmasin

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31602/atd.v10i1.22483

Abstract

This study aims to analyze the effect of digital transformation and organizational support on employee performance with individual readiness for change as a mediating variable at PT Migas Mandiri Pratama East Kalimantan. The research uses a quantitative approach with survey method. The study population is all 70 permanent employees using census sampling technique. Data collection uses questionnaires with 5-point Likert scale. Data analysis uses Partial Least Square-Structural Equation Modeling (PLS-SEM) with SmartPLS 4.0. The results show that digital transformation has a positive and significant effect on employee performance, while organizational support has no significant direct effect on employee performance. Both digital transformation and organizational support have positive and significant effects on individual readiness for change. Individual readiness for change has a positive and significant effect on employee performance with the largest effect size among all relationships. Furthermore, individual readiness for change partially mediates the relationship between digital transformation and employee performance, and fully mediates the relationship between organizational support and employee performance. These findings emphasize the critical role of individual readiness for change as a mechanism bridging organizational initiatives with employee performance outcomes.
Pengaruh Ulasan Pelanggan Online dan Siaran Langsung Serta Persepsi Nilai Terhadap Minat Beli Tas Bostanten Pada E-Commerce Shopee Riska Resti Fauzi; Doddy Adhimursandi
JEMAP Vol 9, No 1: April 2026
Publisher : Universitas Katolik Soegijapranata, Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24167/jemap.v9i1.15062

Abstract

 This study aims to analyze the effect of online customer reviews, live streaming, and perceived value on purchase intention of Bostanten bags on the Shopee e-commerce platform. This research employs a quantitative approach using a survey method. Data were collected through an online questionnaire distributed to 112 respondents who are Shopee users and familiar with Bostanten bag products. The sampling technique used was purposive sampling. Data analysis was conducted using Structural Equation Modeling (SEM) with the Partial Least Square (PLS) approach utilizing SmartPLS software.The results indicate that online customer reviews have a positive but not significant effect on purchase intention. Meanwhile, live streaming and perceived value have a positive and significant effect on purchase intention of Bostanten bags on Shopee. These findings suggest that interactivity during live streaming and consumers’ perceived value regarding product quality and benefits play a crucial role in increasing purchase intention. This study provides practical implications for companies in developing effective digital marketing strategies within e-commerce platforms.
The Effect of Complaint Handling on Customer Loyalty Mediated by Customer Satisfaction: Exploring the Role of Customer Characteristics as a Moderating Variable Deviana Astika Sari; Gusti Noorlitaria Achmad; Doddy Adhimursandi
Almana : Jurnal Manajemen dan Bisnis Vol. 10 No. 1 (2026): April
Publisher : Bandung: Prodi Manajemen FE Universitas Langlangbuana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36555/almana.v10i1.3019

Abstract

Indonesia has become one of the largest online transportation markets, with Grab facing increasingly intense competition from platforms such as Gojek and Maxim. Along with the rapid growth of service usage, customer complaints related to driver behavior, fare discrepancies, and service inconsistency have also increased, making effective complaint handling a critical factor in maintaining customer loyalty. Therefore, this study aims to examine the effect of complaint handling on customer loyalty, with customer satisfaction as a mediating variable and customer characteristics as moderating variables. This research employed a quantitative approach using purposive sampling of 150 Grab users in Indonesia who had experienced service-related complaints within the past 6–12 months. Data were collected through a structured questionnaire and analyzed using Structural Equation Modeling–Partial Least Squares (SEM-PLS) with SmartPLS 4. The findings indicate that complaint handling has a positive and significant effect on customer satisfaction and customer loyalty. Customer satisfaction significantly mediates the relationship between complaint handling and loyalty, while customer characteristics, particularly age, education, and income, significantly moderate the relationship between satisfaction and loyalty. These findings highlight the strategic role of complaint handling in strengthening long-term customer loyalty in the online transportation industry.
FINANCIAL BEHAVIOR OF BANK SYARIAH INDONESIA CUSTOMERS IN EAST KALIMANTAN: TRUST AS MEDIATION Hidayani; Hairul Anwar; Doddy Adhimursandi
Journal of Accounting Research, Utility Finance and Digital Assets Vol. 4 No. 4 (2026): April
Publisher : PT. Radja Intercontinental Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.20524090

Abstract

This study seeks to examine the determinants that shape customers’ financial behavior, positioning trust as an intervening variable within the relationship. Three variables were selected: financial literacy, security perception, and financial inclusion. The endogenous variable is financial behavior. The sample of this study consists of 100 customers from PT Bank Syariah Indonesia (BSI) in East Kalimantan. Data were gathered through a questionnaire employing a purposive sampling approach, and subsequently analyzed using path analysis techniques. The findings indicate that financial inclusion exerts a positive and statistically significant impact on financial behavior. In contrast, financial literacy and security perception demonstrate a positive yet statistically non-significant influence on financial behavior. The three hypotheses regarding indirect effects, two have a significant positive impact: financial inclusion on financial behavior through trust and security perception on financial behavior through trust. These results demonstrate how important trust is as a mediating factor in determining financial behavior. Because these elements indirectly promote financial behavior through increased trust, the study's findings indicate that BSI East Kalimantan should prioritize increasing consumer perceptions of security and expanding financial inclusion. Customers may make more consistent financial decisions as a result of increased trust.
THE EFFECT OF WORK-FAMILY CONFLICT AND JOB STRESS ON JOB SATISFACTION AND PERFORMANCE OF FEMALE EMPLOYEES AT RAPAK MAHANG PUBLIC HEALTH CENTER, TENGGARONG DISTRICT Alita Nur Ilham Puteri; Eny Rochaida; Doddy Adhimursandi
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 5 No. 10 (2026): SEPTEMBER
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The background of this study is the high work demands faced by female employees in primary healthcare services who are required to fulfill professional responsibilities while also carrying out family roles. Such conditions may create work-family conflict and job stress, which can affect job satisfaction and employee performance. This study aims to analyze the effect of work-family conflict and job stress on job satisfaction and the performance of female employees at Rapak Mahang Public Health Center in Tenggarong District, as well as to examine the mediating role of job satisfaction. This research used a quantitative method with a survey approach. The sample in this study consisted of 41 respondents selected using purposive sampling. The instrument used was a Likert-scale questionnaire, and the data were analyzed using Structural Equation Modeling (SEM) based on Partial Least Squares (PLS). The results showed that work-family conflict has a negative and significant effect on job satisfaction and employee performance. Job stress also has a negative and significant effect on job satisfaction and employee performance. Meanwhile, job satisfaction has a positive and significant effect on employee performance. Thus, job satisfaction has a mediating role in the relationship between work-family conflict and job stress on employee performance. The implications of these findings emphasize the importance of workload management, work schedule arrangement, organizational support, and strengthening job satisfaction as efforts to improve the sustainable performance of female employees.
Leadership, Organizational Culture, and Work Environment: Drivers Of Employee Discipline Diny Ayu Ermalia Putri; Doddy Adhimursandi; Alexander Sampeliling
Economics and Business Solutions Journal Vol. 8 No. 2 (2024): Economics and Business Solutions Journal
Publisher : Universitas Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26623/ebsj.v8i2.10332

Abstract

Leadership style, organizational culture, and work environment are crucial factors influencing employees' work discipline. This study investigates these factors' impact on employees' work discipline in the Secretariat Section of the Public Works Department, Kutai Kartanegara Regency, Indonesia. The research employed a quantitative approach with a sample of 75 respondents using the census method for sampling. Data analysis was performed using SEM with SmartPLS Version 4. The findings indicate that leadership style has a positive, although statistically negligible, impact on work discipline. On the other hand, both organizational culture and work environment have positive and statistically significant impacts on work discipline. This study emphasizes proficient leadership, robust corporate culture, and a conducive work environment to foster employee discipline. The findings suggest that organizations should develop participatory and employee-oriented leadership styles, foster a culture of innovation and teamwork, and provide a conducive physical and non-physical work environment to enhance employee discipline and overall organizational performance. This study enhances the comprehension of the variables influencing work discipline in public sector organizations. It provides practical implications for managers and policymakers in designing strategies to improve employee discipline and organizational effectiveness
The Impact of E-WOM, Celebrity Endorser, and Brand Image on Purchase Decisions: A Study of MS Glow Cosmetics in Indonesia Erwin Setiawan; Abdul Rauf; Doddy Adhimursandi
Economics and Business Solutions Journal Vol. 9 No. 2 (2025): Economics and Business Solutions Journal
Publisher : Universitas Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26623/ebsj.v9i2.12346

Abstract

This study investigates the influence of Electronic Word of Mouth (E-WOM), Celebrity Endorser, and Brand Image on the purchasing decisions of MS Glow cosmetics consumers in Samarinda, Indonesia. While these factors are recognized drivers of consumer behavior, their combined effect in the context of local beauty brands remains underexplored. Data were collected from 120 respondents via a questionnaire and analyzed using Partial Least Squares (PLS). The results demonstrate that all three variables: E-WOM, Celebrity Endorser, and Brand Image have a significant positive influence on purchase decisions. Notably, Brand Image emerged as the strongest predictor. The findings underscore the critical role of a coordinated marketing strategy that leverages credible peer reviews, strategic celebrity partnerships, and consistent brand-building to drive consumer action in the competitive cosmetics market
Co-Authors Aan Fahrizal Abdul Rauf Abdul Rauf Abdul Rauf Agung Wicaksono Ahmad Afan Ahmad, Afan Alexander Sampeliling Alexander Sampeliling Alita Nur Ilham Puteri Anaya Astylia Anis Rachma Utary Anis Rachma Utary Anis Rachma Utary Ardhi Prasetyo Ardi Paminto Arief Edy Wianto Ariesta Heksarini Asnawati Asnawati Baidowi, Mofid Dela Farah Diba Devi Astuti Deviana Astika Sari Dewi Septiani Dini Annisa Humaira Diny Ayu Ermalia Putri Dirga Lestari Djoko Setyadi Dody Paringga Dwi Yunianto Eny Rochaida Erwin Setiawan Fajri, Muhammad Luthfi Fany Guswati Febryany Felisitas Defung Freddy Tumbuan Pasaribu Gusti Noorlitaria Achmad Gusti Noorlitaria Achmad Hadi Wardoyo Hairul Anwar Halida, Baraqbah Haribowo, Rio Hasnidar Hasnidar Heksarini, Ariesta Hendra Hendra Herliana Rosalin Herliana Rosalin Herning Indriastuti Hidayani Hiras Pardingotan Husniati, Nur Indah Purnamasari INDAH PURNAMASARI Indah Purnamasari Justina Ade Judiani Justina Ade Judiarni Juwita Puspita Sari Komariah Komariah M. Alda Saputra Maryam Nadir Maryam Nadir Michael Hadjaat Mofid Baidowi Muhammad Herru Hendrawan Musdalifah Azis Nikita Sari Nur Husniati Nursyifa, Anida Paschal Muhammad Reza Pramesti Wijaya, Alma Argriphi Ardhia Prisca, Ekinda Famelia Prof. Dr. Sukisno S. Riadi Putri, Andina Fitriasiska Rahmat Efendi Rahmawati, Rahmawati Renhart Purba Rio Andika pratama Ririn Novianti Riska Resti Fauzi Risna Fariha Damayanti Rizky Yudaruddin Sampeliling, Alexander Santri Fitriani SAYID MOHAMMAD HANAFIAH Septiyadi Wardani Siti Amalia Siti Maria Siti Maria Sri Mintarti Sukisno S. Riadi Sukisno S. Riadi Sukisno S. Riadi Taufiqur Rahman Tengku Fahri Farisan Widi Hariyanti Yonathan Pongtuluran Yonathan Pongtuluran Yonathan Pongtuluran Yunianto, Dwi Zainal Abidin Zainal Abidin Zainal Ilmi Zainal Ilmi