Article Per Year (5 Year)
p-Index From 2020 - 2025
5.192
P-Index
This Author published in this journals
All Journal Jurnal Kebijakan Publik Jurnal Program Magister Ilmu Sosial Universitas Tanjungpura Jurnal Psikologi Terapan dan Pendidikan Dia: Jurnal Administrasi Publik Jurnal Ilmu Sosial dan Ilmu Politik (JISIP) JPAP (Jurnal Penelitian Administrasi Publik) (e-Journal) JAKPP : Jurnal Analisis Kebijakan & Pelayanan Publik ARISTO Ganaya: Jurnal Ilmu Sosial dan Humaniora Journal of Humanities and Social Studies AMALIAH: JURNAL PENGABDIAN KEPADA MASYARAKAT Dinamika Governance : Jurnal Ilmu Administrasi Negara JPSI (Journal of Public Sector Innovations) Jurnal Sosial Humaniora Sigli RESLAJ: RELIGION EDUCATION SOCIAL LAA ROIBA JOURNAL Jurnal Ilmu Pemerintahan, Administrasi Publik, dan Ilmu Komunikasi (JIPIKOM) Public Policy : Jurnal Aplikasi Kebijakan Publik dan Bisnis JIHAD : Jurnal Ilmu Hukum dan Administrasi Jurnal Ilmiah Wahana Pendidikan Journal La Sociale KARYA: Jurnal Pengabdian Kepada Masyarakat Jurnal Progress Administrasi Publik (JPAP) Jurnal Administrasi Pemerintahan Desa Jurnal Pengabdian Masyarakat Bhinneka Journal of Management and Administration Provision MAP (Jurnal Manajemen dan Administrasi Publik) Innovative: Journal Of Social Science Research NeoRespublica : Jurnal Ilmu Pemerintahan Journal of Multidisciplinary Research Jurnal Abdimas J-CEKI Joong-Ki
Tukiman Tukiman
Kepala Sekolah SMA St. Antonius Jakarta Timur
Religion Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Biochemistry, Genetics & Molecular Biology Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Public Health Social Sciences Other

Published : 48 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 48 Documents
Search

 1   2   3   4   5 
Responsiveness Of Community Complaint Services In Gresik Regency Police Department Madini, Sephia; Tukiman, Tukiman
JHSS (JOURNAL OF HUMANITIES AND SOCIAL STUDIES) Vol 8, No 3 (2024): Journal of Humanities and Social Studies
Publisher : UNIVERSITAS PAKUAN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33751/jhss.v8i3.10863

Abstract

The purpose of this study was to determine the level of responsiveness of complaint services at the Gresik Regency Resort Police. This research method uses a type of quantitative research with a case study approach. The informants in this study were the head of SPKT, complaints service officers, call center officers and people who had made complaints. The data collection techniques used are observation and interviews. The results showed that in general the Responsiveness Level of Community Complaint Services at the Gresik Regency Resort Police as measured using indicators put forward by Zeithaml consisting of Officers / Administrators Perform Services Quickly, and Officers / Administrators Perform Services Appropriately in a very good category. Responding to Every Customer / Applicant Who Wants to Get Service, Officers / Administrators Perform Services Carefully, Officers / Administrators Perform Services with the Right Time, and All Customer Complaints are Responded to by Officers in the category quite well or quite responsive.
Pemanfaatan Serai dengan Metode Maserasi sebagai Inovasi Teknologi Pengusir Nyamuk di Kelurahan Gunung Anyar Surabaya Sabila, Putri Aprilia; Tukiman, Tukiman; Zaidah, Umi; Ferdiananta, Mayhikal
Jurnal Pengabdian Masyarakat Bhinneka Vol. 3 No. 4 (2025): Bulan Juli
Publisher : Bhinneka Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58266/jpmb.v3i4.313

Abstract

Nyamuk merupakan vektor utama penyebaran penyakit seperti Demam Berdarah Dengue, malaria, dan chikungunya yang mengancam kesehatan masyarakat Indonesia. Kelurahan Gunung Anyar, Surabaya menghadapi masalah tingginya populasi nyamuk yang mengganggu aktivitas sosial masyarakat. Penggunaan obat nyamuk kimia yang dominan menimbulkan efek samping berupa iritasi pernapasan, terutama pada anak-anak dan lansia, serta berdampak negatif terhadap lingkungan. Kegiatan pengabdian ini bertujuan mengembangkan alternatif pengusir nyamuk alami berbasis serai melalui program edukasi dan pelatihan pembuatan spray anti nyamuk. Kegiatan dilaksanakan menggunakan pendekatan deskriptif kualitatif dengan metode Participatory Action Research (PAR) yang melibatkan 30 peserta ibu-ibu PKK. Spray serai dibuat menggunakan metode maserasi dengan perbandingan serai segar dan alkohol 70% sebesar 1:2 selama 3 hari. Hasil menunjukkan antusiasme tinggi peserta dalam mengikuti pelatihan dan kemampuan memahami proses pembuatan. Produk spray serai memiliki karakteristik warna kuning kehijauan, aroma segar tidak menyengat, dan aman digunakan tanpa efek samping. Program ini berhasil meningkatkan kesadaran masyarakat tentang penggunaan bahan alami yang ramah lingkungan dan mendorong kemandirian dalam pengendalian nyamuk berkelanjutan.
Quality of Motor Vehicle Tax Payment Services at The Joint Samsat Office in Bangkalan Regency Utami, Adelia Putri; Tukiman, Tukiman
Jurnal Kebijakan Publik Vol 16, No 2 (2025)
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31258/jkp.v16i2.8755

Abstract

SAMSAT (One Roof Integrated Administration System) is a government institution in Indonesia that is tasked with managing motor vehicle administration. Samsat also functions to facilitate the administration of motor vehicles, especially in the issuance of STNK, TNKB (vehicle registration plate), Motor Vehicle Tax Payment (PKB), Motor Vehicle Transfer Fee (BBNKB), and Mandatory Contributions to Road Traffic Accident Funds. The Samsat Office operates with the aim of providing fast, efficient, and transparent services to the public. The purpose of this study is to describe and analyze the Quality of Payment Services. The method used is descriptive qualitative, using observation and interview techniques. The results of the study The Joint Samsat Office of Bangkalan Regency is obliged to satisfy its customers as a public service organization. This is one effort to increase public satisfaction in terms of service quality. The author will describe the data analysis in accordance with the research plan that has been in the research proposal on the Quality of Motor Vehicle Tax Payment Services at the Joint Samsat Office of Bangkalan Regency after summarizing the results of the study in the form of interviews and other supporting data related to the Bangkalan Samsat Office. There are several dimensions of service quality at the Samsat Office that are still lacking, so it requires improvement in the performance of employees/apparatus at the Samsat office in Bangkalan Regency.
Peran Pemerintah Dalam Program Jihad Rawat Kali Sebagai Upaya Pengelolaan Lingkungan Di Desa Bluru Kidul Kabupaten Sidoarjo Ima Duddin; Junita Risma Wanti; Anggita Rahma Fadlila; Muhamad Ragiel Yudha Setiawan; Tukiman, Tukiman
J-CEKI : Jurnal Cendekia Ilmiah Vol. 4 No. 5: Agustus 2025
Publisher : CV. ULIL ALBAB CORP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56799/jceki.v4i5.10083

Abstract

Pemerintah Kabupaten Sidoarjo memiliki tugas dan tanggung jawab untuk menjaga lingkungan sungai dalam rangka menanggulangi bencana banjir. Salah satu upayanya adalah melalui pelaksanaan Program Jihad Rawat Kali yang merupakan langkah dalam normalisasi lingkungan sungai di Kabupaten Sidoarjo. Penelitian ini mengkaji bagaimana peran pemerintah dalam Program Jihad Rawat Kali dan keberlanjutannya di Desa Bluru Kidul. Penelitian ini bertujuan untuk mengetahui bagaimana fungsi pemerintah dalam pelaksanaan Program Jihad Rawat Kali sebagai inisiatif pengelolaan lingkungan sungai di Desa Bluru Kidul. Penelitian menggunakan metode kualitatif deskriptif dan fokus utama kajian meliputi empat peran pemerintah, yaitu sebagai regulator, dinamisator, fasilitator, dan motivator. Hasil penelitian menunjukkan bahwa pemerintah masih belum maksimal sebagai regulator karena belum adanya regulasi khusus, cukup berhasil sebagai dinamisator walaupun penyebaran informasi belum merata, aktif sebagai fasilitator meskipun terdapat keterbatasan alat berat, serta berperan sebagai motivator dengan kampanye edukasi dan apresiasi, tetapi partisipasi masyarakat masih membutuhkan penguatan kesadaran kolektif. Penelitian ini diharapkan dapat memberikan rekomendasi kebijakan untuk meningkatkan efektivitas dan keberlanjutan pengelolaan lingkungan berbasis partisipasi masyarakat.
Optimizing Health Services: A Quality Study at Community Health Centers in Sukoanyar Village, Lamongan Hariroh, Sanindita Qolbiyah; Tukiman, Tukiman
Jurnal Kebijakan Publik Vol 16, No 3 (2025)
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31258/jkp.v16i3.8835

Abstract

Health is a fundamental right of every individual and a key factor in achieving social welfare. In Indonesia, health development is aimed at improving access to and quality of health services that are equitable, affordable, and of high quality. This study aims to assess the quality of outpatient services at the Turi Subdistrict Health Center, Lamongan Regency, based on the five Servqual dimensions: Tangibles, Reliability, Responsiveness, Assurance, and Empathy. A quantitative research method was employed, with a random sample of 100 outpatients selected from an average population of 3,159 patients over the past six months. Data were collected using a structured questionnaire with a four-point Likert scale and analyzed descriptively. The research results show that the five dimensions of service quality, received positive ratings from the majority of respondents, with agreement rates ranging from 75% to 78%. Physical facilities and cleanliness support patient comfort, while services generally align with established promises and procedures. Staff are also rated as responsive and capable of providing clear information, although administrative procedures still need to be simplified. Staff competence and polite attitudes create a sense of safety and trust among patients. Staff attention to individual patient needs further enhances the positive relationship between patients and healthcare personnel. This study confirms that the quality of outpatient services at Turi Health Center is already of good quality, but continuous improvement is still needed, particularly in simplifying administrative procedures. These findings can serve as a basis for developing policies to improve the quality of healthcare services at the local level.
ANALISIS PENGELOLAAN LOGISTIK PEMILU 2024 KPU PROVINSI JAWA TIMUR Ningrum, Deva Mariana Isti; Tukiman, Tukiman
Jurnal Progress Administrasi Publik Vol. 4 No. 1 (2024): Jurnal Progress Administrasi Publik (JPAP)
Publisher : Program Studi Administrasi Publik, FISIP, Universitas Tulang Bawang Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37090/jpap.v4i1.1232

Abstract

Indonesia is a democratic country that uses an electoral system for every change of president. High quality general elections are very important to realize people's sovereignty in a democratic state government based on Pancasila and the 1945 Constitution of the Republic of Indonesia. To hold democratic elections, professional election organizers are needed who have integrity, capacity and accountability. The General Election Commission is an example. In this research, the author uses a descriptive approach as a qualitative research method. Qualitative research is a type of research that describes and analyzes events, phenomena, social activities, attitudes, beliefs, perceptions and thoughts of individuals and groups. Data was collected from interviews with three informants from the General Election Commission, which is responsible for logistics management for the 2024 election. As shown by the distribution of logistics for the 2024 election, the results show that the East Java Province General Election Commission manages state property well, including logistics election. However, several improvements and strengthening are needed in the human resources sector as well as warehouse and other logistics infrastructure so that the upcoming General Election can take place optimally and according to planning. Our common goal is successful simultaneous elections in 2024 with transparent financial administration and accountability.   Keywords: Management; Elections; KPU
EFEKTIVITAS KEBIJAKAN PENYUSUNAN SURAT PERTANGGUNGJAWABAN (SPJ) PADA DIVISI KEUANGAN KPU PROVINSI JAWA TIMUR Darajah, Arini; Tukiman, Tukiman
Jurnal Progress Administrasi Publik Vol. 4 No. 1 (2024): Jurnal Progress Administrasi Publik (JPAP)
Publisher : Program Studi Administrasi Publik, FISIP, Universitas Tulang Bawang Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37090/jpap.v4i1.1245

Abstract

Policies in a government agency are also made to respond to the needs and problems faced by the community. In the context of the policy of preparing a Letter of Responsibility (SPJ) in the finance division, the General Elections Commission (KPU) was made to ensure transparency and accountability of KPU financial management. SPJ is an important document used to account for the use of the budget that has been received by the KPU. SPJ must be prepared completely, accurately, and in accordance with applicable regulations. This research uses qualitative research methodology with a descriptive approach method. The results of this study stated that the policy of preparing SPJ in the Financial Division of the KPU of East Java Province has been quite effective,  it can be seen from the conformity  of the principles of SPJ applied in the Finance Division of the KPU of East Java Province, but in its implementation there are still several things that can be improved to increase the effectiveness of the preparation of SPJ in the Financial Division of the KPU of East Java Province.   Keywords: Policy; Effectiveness; SPJ
Application of Smoke Washer Device in Waste Incineration Machine to Reduce Exhaust Gas Emissions at Jatibarang Landfill Semarang Supraptono, Eko; Kurniawan, Galang Wahid; Sutopo, Yeri; Khumaedi, Muhammmad; Irfan, Mohamad; Sonhaji, Sonhaji; Hidayattullah, Ardhana Luthfi; Tukiman, Tukiman
Jurnal Abdimas Vol. 29 No. 2 (2025): December 2025
Publisher : Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/abdimas.v29i2.33762

Abstract

Waste management at the Jatibarang Landfill, Semarang, faces challenges due to incinerator exhaust gas emissions, potentially decreasing air quality, and posing health risks to surrounding communities. This community service program implemented a smoke washer (wet scrubber) adapted to the conditions of a simple incinerator. The activities included designing and fabricating the device, integrating electrical and control systems, providing operational training for partners (CV Dewa Nata Persada and Jatibarang Landfill), and conducting field testing of exhaust gas quality. The tested parameters consisted of particulate matter (PM), carbon monoxide (CO), and sulfur dioxide (SO₂), which were compared with the quality standards of the Ministry of Environment and Forestry Regulation No. P.70 of 2016. The measurement results indicated that all parameters were below the threshold limits, with pollutant concentrations decreasing from the initial operation to the following hours, signifying more stable performance of the device under steady-state operating conditions. These findings demonstrate the importance of the community service program in enhancing partners’ awareness and capacity in environmentally friendly waste management, underscoring the project's significant impact.
Co-Authors Abdurrohim Abdurrohim, Abdurrohim Afianti, Julia Aini, Syaiba Qurrotul Aji, Bayu Purnomo Amelia, Avril Firda Andarini, Sonja Andriani, Silvia Desy Anggita Rahma Fadlila Annisa, Khofifah Khoiru Arhamza, Muh Satria Arsela Eko Listiono Arumdani, Nafida Aryanti, Teresia Retno Auliavia Cantika, Firyal Kurniawati Azizah, Riza Zanuar Nur Bastian, Moch Aril Cecep Kusmana Christy, Nethania Darajah, Arini Darmawan, Mohammad Jefri Dilisti, Dilisti Ebertha, Chesta Surya Eka Saputri, Eka Eko Supraptono Ferdiananta, Mayhikal Fuad, Muhammad Shofil Gustafiani, Diana Claudya Hanum, Yuspa Hanum, Yuspa Hariroh, Sanindita Qolbiyah Hidayattullah, Ardhana Luthfi Ima Duddin Irmaya, Nindi Janna, Putri Marifatul Junita Risma Wanti Kenia, Firanti Marshela Khumaedi, Muhammmad Kurniawan, Galang Wahid Lia, Siti Noer Lydia, Angelia Devika Madini, Sephia Mahmudah, Amanah Amalia Marhanani, Listiya Mohamad Irfan, Mohamad Muhamad Ragiel Yudha Setiawan Muliani, Betrik N, Ertien Rining Nafi’ah, Zumrotun Ningrum, Deva Mariana Isti Nurjanah, Yulia Perkasa, Elang Bahar Prameiswary, Adinda Prameswari, Gloria Win Pratama, Edo Pandu Putri, Revi Ardiana Rahmania, Salsabella Nanda Ramadhina, Windy Nur Rifqi, Niswah Khaliya Rosida Rosida Sabila, Putri Aprilia Safira, Nadia Ismi Safitri, Aurelia Ayu Salsabella, Yasmin Alissa Saputra, Septian Aditya Sari, Adelia Purvita Shahira, Sharifah Sisillia, Meyga Sonhaji Sonhaji Syahputra, Febryan Rama Trisna, Andre Yusuf Utami, Adelia Putri Vernanda, Elisa Pingky Vitasari, Riska Retno Wibisono, Rizky Widyatna, Zildjianisa Rhisma Yasah, Aulya Dista Yeri Sutopo Yuanita, Farras Dewi Yulisrowati, Iis Yusfa Hanum, Yusfa Zaidah, Umi