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All Journal Resona : Jurnal Ilmiah Pengabdian Masyarakat Jurnal Manajemen Pelayanan Hotel Jurnal Pembelajaran Pemberdayaan Masyarakat (JP2M) Jurnal Manajemen Perhotelan dan Pariwisata Journal of Applied Management and Accounting Science (JAMAS) Synergy and Society Service Journal of Tourism and Interdiciplinary Studies Journal Research of Management Sevanam: Jurnal Pengabdian Masyarakat Jurnal Ilmiah Hospitality Management Journal of Community Empowerment Journal Research of Management
Made Hedy Wartana
Universitas Triatma Mulya
Religion Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Health Professions Languange, Linguistic, Communication & Media Social Sciences Other

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PENGARUH KESELAMATAN KESEHATAN KERJA, PENGAWASAN KERJA DAN DISIPLIN KERJA TERHADAP KINERJA KARYAWAN DI PT. BALI OCEAN MAGIC I Nyoman Rahayu Putra; I Made Hedy Wartana
Journal Research of Management Vol. 4 No. 1 (2022): Journal Research of Management (JARMA)
Publisher : Universitas Triatma Mulya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51713/jarma.v3i3.85

Abstract

that can improve performance. And can make a full contribution in helping companies to improve service quality. This study aims to examine work safety, work supervision, and work discipline of employees who conduct case studies on employees at PT. Bali Ocean Magic (Waterbom) Kuta, Bali. determine the sample using certain considerations. The number of respondents used in this study were 65 people. The results of the study stated that Health and Safety had a positive effect on employee performance with a value of = 0.022 < (0.05). This shows that H1 is accepted and H0 is rejected. Work supervision has a positive effect on employee performance with a value of = 0.020 < (0.05). This shows that H2 is accepted and H0 is rejected. The results of the t-statistical test also state that Work Supervision (X2) has a partial effect on Employee Performance (Y) at PT. Bali Ocean Magic (Waterbom) Kuta. Work discipline has a positive effect on employee performance with a value of = 0.020 < (0.05). This shows that H3 is accepted and H0 is rejected. The results of the t-statistical test also state that Work Discipline (X3) has a partial effect on Employee Performance (Y) at PT. Bali Ocean Magic (Waterbom) Kuta. The analytical technique used in this research is descriptive analysis using SPSS 22.00 application software. In this study, respondents' answers were classified in the form of answers using an interval scale with the Likert scale method.
Pengembangan Potensi Wisata dengan Pendekatan Sapta Pesona di Desa Wanagiri Kauh Tabanan Bali I Made Bayu Wisnawa; Ni luh Wayan Sayang Telagawathi; Ni Nyoman Rusmiati; I Made Hedy Wartana; I Ketut Budiasa
Jurnal Manajemen Perhotelan dan Pariwisata Vol. 6 No. 1 (2023)
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/jmpp.v6i1.57809

Abstract

Penelitian ini bertujuan untuk mengetahui: i) kondisi terkini Desa Wanagiri Kauh, Kecamatan Selemadeg, Kabupaten Tabanan Bali, ii) potensi wisata yang dapat dikembangkan dan iii) mengkaji kedala utama yang dihadapi dan upaya yang dapat dilakukan untuk dapat mengembangkan potensi wisata berdasarkan Sapta Pesona. Metode yang digunakan adalah metode kualitatif, yang mengandalkan observasi dan wawancara dalam pengumpulan data. Hasil penelitian menunjukkan bahwa: i) Desa Wanagiri Kauh merupakan desa agraris dengan potensi wisata yang belum berkembang, ii) potensi wisata yang dapat dikembangkan antara lain, wisata alam dan wisata budaya iii)kendala utama yang dihadapi adalah lemahnya wawasan masyarakat desa terhadap pariwisata, sehingga dibutuhkan kegiatan sosialisasi dan pelatihan pariwisata. Sapta Pesona sudah tercermin dalam kehidupan masyarakat desa, hanya unsur kenangan yang belum ada, meskipun banyak potensi yang dapat dikembangkan
FAKTOR – FAKTOR YANG DIPERTIMBANGKAN WISATAWAN UNTUK MENGUNJUNGI KAYUMANIS SEASIDE RESTAURANT AND BISTRO SANUR - BALI I Ketut Adi Pebriawan; I Made Hedy Wartana
Journal Research of Management Vol. 4 No. 2 (2023): Journal Research of Management (JARMA)
Publisher : Universitas Triatma Mulya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51713/jarma.v4i2.93

Abstract

This study aims to determine the factors considered by tourists to visit Kayumanis Seaside Restaurant and Bistro in Sanur-Bali. The basic method used in this research is descriptive analysis method. Sampling with purposive sampling method with the number of respondents 110 people. The types and sources of data used consist of primary data and secondary data. Data collection techniques by observation, interviews, and recording. Analysis of the data used is factor analysis. Factor analysis aims to find new variables called factors that have fewer numbers than the original variables. Factor analysis resulted in a total variance value of 84.943%. The results showed that of the 22 variables analyzed were divided into 5 core factors. These factors are Existence factor (37.364%), Promotion factor (19.631%), Service factor (15.422%), environmental factor (6.931%), and price factor (5.596%). Suggestions that can be formulated based on the results of the study are: the company is expected to increase its attention to the variables that are considered by consumers in Visiting Kayumanis Seaside Restaurant And Bistro Sanur-Bali. Researchers only used 22 independent variables, of course there are still many variables that must be observed further to get answers about the factors considered by tourists to visit Kayumanis Seaside Restaurant And Bistro Sanur- Bali. The company is expected to be able to establish relationships with local communities, such as tour guides, in order to be able to increase visits in the future
Pemberdayaan Masyarakat Desa Dalam Mengembangkan Pariwisata dan Ekonomi Kreatif di Desa Wisata Cemagi Kabupaten Badung Ni Nyoman Arini; Mekarini, Ni Wayan; Wartana, I Made Hedy; Clarissa, Sarita Vania; Sunata, I Made
Sevanam: Jurnal Pengabdian Masyarakat Vol 3 No 1 (2024): Maret
Publisher : Universitas Hindu Negeri I Gusti Bagus Sugriwa Denpasar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25078/sevanam.v3i1.3081

Abstract

Community Service Activities (PkM) through KKN activities in Cemagi Village in 2023 are further KKN activities, based on Memorandum of Understanding (MoU) between Triatma Mulya University and Cemagi Village for 3 years, so that this Thematic KKN activity can be carried out sustainably in Cemagi Village. KKN activities of the Faculty of Business and Tourism, Triatma Mulya University were held for 5 (five) weeks in Cemagi Tourism Village which took place from January 16 to February 17, 2023. This service article analyzes the empowerment of village communities in developing tourism and the creative economy in Cemagi Tourism Village, Badung Regency. This research began with the 2023 Thematic Real Work Lecture (KKN) activities held in Cemagi Village. The implementation of KKN activities is carried out through several stages, namely the planning, implementation, monitoring and evaluation stages. The Thematic KKN Team of the Faculty of Business and Tourism, Triatma Mulya University provided socialization related to tourism awareness and financial literacy education. The details of the KKN work program that have been implemented in Cemagi Village are clean-up actions at Mengening Beach, cooking classes, promotional videos, financial literacy education, making and installing welcome billboards in Cemagi Village, teaching English and basic mathematics to kindergarten children, socializing waste sorting, and quiz competitions. A pre-planned work program can be completed in a timely manner.
OPTIMALISASI PERAN SERTA KARANG TARUNA DIDALAM MENGEMBANGKAN POTENSI WISATA DI ALIRAN SUNGAI TELAGA WAJA KABUPATEN KARANGASEM Putu Agus Prayogi; Komang Krishna Yogaantara; Made Hedy Wartana
Synergy and Society Service Vol. 3 No. 2 (2023): Synergy and Society Service
Publisher : Universitas Triatma Mulya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51713/save.v3i2.80

Abstract

The socialization and training activities carried out in the implementation of Community Service at the Faculty of Business and Tourism, Triatma Mulya University in Tangkup village, Sidemen District, Karangasem are a continuation of the KKN program in the previous period. This activity involves lecturers who have competence in the field of training provided. During the activity, all participants were present for the 2 days of the activity. The participants, in this case members of the Tangkup village youth organization, were very enthusiastic in participating in the training activities. This is certainly very encouraging considering that the participants will be prepared to manage tourism potential in their own villages. It is hoped that in the future, through this training, Karang Taruna members will be able to optimally develop their tourism potential so that Tangkup Village can develop as one of the tourist villages in Bali.
PENGARUH LINGKUNGAN KERJA DAN KEPUASAN KERJA TERHADAP KOMITMEN ORGANISASI: Studi Kasus Pada Karyawan Grand Puri Saron Hotel Yogyakarta Theofani Eirine Marlissa; I Made Hedy Wartana
Journal Research of Management Vol. 5 No. 1 (2023): Journal Research of Management (JARMA)
Publisher : Universitas Triatma Mulya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51713/jarma.v5i1.115

Abstract

Human resource management is an integral part of organizational management, specifically focusing on various aspects related to human resources. Organizational commitment refers to the degree to which an employee demonstrates a strong tendency to maintain a long-term relationship with the organization. Job satisfaction refers to the extent to which individuals express positive and negative feelings toward their occupation, including factors such as level of challenge and use of skills, as well as like the presence or absence of monotony in their work. Work environment includes the tangible, interpersonal, and psychological aspects of an organization that impact the performance and effectiveness of that organization's workforce. This study was conducted at the Grand Puri Saron Hotel Yogyakarta, a leading accommodation facility located in the Malioboro area of Sosrowijayan, Yogyakarta. The objective of this study is to determine the significant and dominant impact of the independent variable on the dependent variable. The study included 26 employees and used a saturation point sampling technique. The data analysis technique used in this study involved the use of multiple linear regression analysis, supported by IBM Statistic SPSS software. The results of this study indicate that there is no statistically significant relationship between the Work Environment variable and the Organizational Commitment variable. The variable Organizational Commitment is significantly and positively affected by Job Satisfaction, in which Job Satisfaction has the main effect
The Influence of Facilities and Service Quality on The Loyalty of Tourists Staying at Harris Riverview Kuta-Bali Hotel Hedy Wartana, I Made
Jurnal Manajemen Pelayanan Hotel Vol 8 No 1 (2024): Jurnal Manajemen Pelayanan Hotel
Publisher : Akademi Komunitas MAPINDO

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37484/080124

Abstract

In the world of hospitality there are many things that can affect the development of the business. One of them is how and the hotel's efforts can attract the attention of consumers and make consumers feel at home with the hotel's services. There are factors that affect customer satisfaction, namely facilities and service quality. In business competition, service becomes the most important thing for companies to differentiate when companies sell the same products as competitors. In order to obtain superior standards in the existing competition, each company must create satisfaction for its consumers in a way that is relevant to the services offered to consumers. Customer satisfaction can be obtained through the facilities and quality of service provided so that consumers can feel comfortable and can feel the expected utility as well as what is done by the Harris Riverview Kuta Bali Hotel. The formulation of the problem in this study is: 1) Is there an influence between facilities on the loyalty of tourists staying at Harris Riverview Hotel Kuta – Bali. 2). Is there any influence between the quality of service on the loyalty of tourists staying at Harris Riverview Kuta-Bali Hotel? 3). How much influence do facilities and service quality have on tourists staying at Harris Riverview Kuta-Bali Hotel?. Based on the results of the analysis obtained shows that 1). There is a positive and significant influence between facilities on the loyalty of tourists staying at Harris Riverview Kuta Hotel – Bali with a regression coefficient value of 0.421 and t test results with a calculated value of 5.774 greater than the ttable value of 1.666, with a value (sig.) of 0.000 smaller than .2). There is a positive and significant influence between the quality of service on the loyalty of tourists staying at Harris Riverview Kuta Hotel - Bali with a regression coefficient value of 0.231 and the t-test results with a calculated value of 3.203 greater than ttable of 1,666 with a value (sig.) of 0.002 smaller than .3). The contribution of the magnitude of the influence between facilities and service quality on the loyalty of tourists staying at Harris Riverview Kuta Hotel - Bali was 57.8% while the remaining 42.2% was influenced by other variables that were not. Keywords: Facilities, Quality of Service and Tourist Loyalty
Using Grammarly to Identify Errors of Hospitality Students' in Writing Anggayana, I Wayan Agus; Wartana, I Made Hedy
Jurnal Manajemen Pelayanan Hotel Vol 6 No 2 (2022): Jurnal Manajemen Pelayanan Hotel
Publisher : Akademi Komunitas MAPINDO

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37484/jmph.060230

Abstract

This research simulates the use of Grammarly as one tool of an online assessment in identifying grammatical and mechanical errors of hospitality students' essays in writing English. The result analysis shows that Grammarly is used to assess the students' writing both grammatical and mechanical errors. From Grammarly report, it represents the quality of writing. Grammarly is an online proofreading service that checks for students' grammar, spelling, and punctuation errors. Grammarly automatically verifies or detects the work typed based on a variety of factors and reveals a variety of student writing errors, both in terms of grammatical and mechanical. This finding suggests that lecturer can use Grammarly as online automated software to implement corrective evaluation of Hospitality Students' writing. This research is descriptive qualitative research. Researchers classify the the issues in grammarly: (a) Correctness (b) Clarity, (c) Engagement, (d) Delivery, the data taken only for the female hospitality students. Based on results and discussion total Correctness 373, Clarity 8, Engagement 7, Delivery 2. Conslusion for this research, female hospitality students are having more errors in Correctness which is includes Improves spelling, grammar, and punctuation. Keywords: Identify Errors, Hospitality Students, Grammarly, Writing
The Development Strategy of Ngusaba Gumang Ceremony As Leading Cultural Tourism Attraction in Golong Village, Narmada District West Lombok Regency, West Nusa Tenggara. Widiantara, I Gusti Agung Bagus; Suwitra Wirya, I Made; Wartana, I Made Hedy
Jurnal Manajemen Pelayanan Hotel Vol 6 No 2 (2022): Jurnal Manajemen Pelayanan Hotel
Publisher : Akademi Komunitas MAPINDO

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37484/jmph.060222

Abstract

Cultural Tourism Attractions are spread throughout Indonesia, including on the island of Lombok. These tourist attractions contain religious and cultural values which are reflected in the activities of the local community. We must preserve these religious and cultural values in the midst of globalization. Balinese culture, which breathes Hinduism, which has become a tourist attraction, has also been carried over to West Nusa Tenggara Province, especially on the island of Lombok, since ancient times. This form of culture, in the form of the Ngusaba Gumang Ceremony, is considered necessary to be preserved for the sake of realizing sustainable tourism. The location of the ceremony is located in Golong Village, which is quite close to the tourist destinations of Narmada Park, Suranadi Temple, and the famous Golong Golf Course in West Nusa Tenggara but not yet known to tourists. Based on the stages of development, the Ngusaba Gumang ceremony as a cultural tourism attraction is at the Exploration stage. This stage is characterized by limited and sporadic visits from adventurous people. There was intensivecontact with local residents and using facilities owned by residents with very little social and economic impact. Data analysis techniques used in this study include: Qualitative Descriptive Methods and SWOT analysis. From the results of the SWOT analysis above, it can be concluded that the Ngusaba Gumang Ceremony has the potential to continue to be developed as a leading cultural tourist attraction in West Lombok Regency with advantages in cultural and historical tourist attractions with the existence of this ceremony which is associated with various other tourism activities. As for other activities that can be associated with the Ngusaba Gumang Ceremony, such as culinary tours and spiritual tours and locations for tents/traditional markets in Golong Village. Keywords: Ngusaba Gumang Ceremony, Development Strategy, SWOT Analysis
Adopting cultural intelligence strategies for the silver craftsmen Kusumawijaya, Ida Ketut; Astuti, Partiwi Dwi; Wartana, I Made Hedy; Adi, I Ketut Yudana
Jurnal Pembelajaran Pemberdayaan Masyarakat (JP2M) Vol. 6 No. 1 (2025)
Publisher : Universitas Islam Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33474/jp2m.v6i1.23312

Abstract

The silvercrafting tradition in Kamasan Village, Klungkung, Bali, faces significant challenges, including declining youth participation, restricted market access, and limited cultural adaptability. This community service initiative aimed to empower silver craftsmen by integrating cultural intelligence strategies to enhance their global competitiveness while preserving traditional craftsmanship. The program focused on developing metacognitive, cognitive, motivational, and behavioral competencies to strengthen market adaptability and innovation. A participatory action community service framework guided the initiative for 34 silver craftsmen, structured into three phases: a pre-test to assess cultural intelligence baseline, targeted capacity-building workshops, and a post-test to evaluate progress. The training incorporated scenario-based activities, knowledge-sharing sessions, motivational discussions, and role-playing exercises to enhance cross-cultural adaptability. Findings revealed significant improvements in all cultural intelligence dimensions, with the overall mean score rising in post-intervention. The behavioral dimension exhibited the highest gains, particularly in verbal and non-verbal communication skills. However, challenges such as gender disparities and low youth engagement underscored the need for inclusive strategies. This initiative demonstrated the transformative potential of cultural intelligence training in sustaining traditional industries, reinforcing cultural identity, and fostering market expansion. Future programs should focus on long-term sustainability through mentorship, digital engagement, and targeted inclusivity efforts.
Co-Authors AA. Ketut Sri Asih Adi, I Ketut Yudana Anak Agung Ratih Wijayanti Desak Made Purnama Dewi Dewa Made Widyatmika Eli Sumerta, I Ketut Gde Herry Sugiarto Asana I Gede Agus Widarsana I Gusti Agung Bagus Widiantara I Kadek Supendi Urya Aras Wirawan I Ketut Adi Pebriawan I Ketut Budiasa I Ketut Eli Sumerta I Ketut Yudana Adi I Made Bayu Wisnawa I Nengah Aristana I Nyoman Rahayu Putra I Putu Agus Suarsana Ariesta I Putu Andrayana I Wayan Agus Anggayana I Wayan Kartimin Ida Ayu Sinta Dewi Ida Ketut Kusumawijaya Ida Ketut Kusumawijya Komang Krishna Yogaantara Komang Krishna Yogantara Komang Krishna Yogantara Made Yudi Darmita Ni Komang Triayu Widiyastuti Widiyastuti Ni Luh Wayan Sayang Telagawathi Ni Made Ernila Junipisa Ni Nyoman Arini Ni Nyoman Kasi Ni Nyoman Nidya Trianingrum Ni Nyoman Rusmiati Ni Putu Dhelia Martha Lestari Ni Wayan Mekarini NLK.Julyanti Paramita Nurwijayanti Partiwi Dwi Astuti Partiwi Dwi Astuti, Partiwi Dwi Putu Agus Prayogi Putu Agus Prayogi Putu Sintia Wulandar Sarita Vania Clarissa Sulistiyo Adi Joko Saharjo Sulistyoadi Joko Saharjo Sulistyoadi Jokosaharjo Sumerta, I Ketut Eli Sunata, I Made Suwitra Wirya, I Made Theofani Eirine Marlissa