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Pola Komunikasi Organisasi Dalam Bisnis Warehouses and Distribution Perusahaan Multinasional PT. Maersk Indonesia Sari, Maduma Yanti; Yazid, Tantri Puspita; Rumyeni, Rumyeni
Jurnal Teknik Industri Terintegrasi (JUTIN) Vol. 7 No. 2 (2024): April
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jutin.v7i2.27559

Abstract

PT. Maersk Indonesia is a multinational company operating in the warehouse and distribution sector. This research aims to determine organizational communication patterns in warehouse and distribution projects. The method used in this research is descriptive qualitative which focuses on observation and interviews. The research results show that the communication patterns developed in the Metalcom project consist of two forms: formal and informal, formal communication in the form of communication from superiors to subordinates, understanding of communication in multinational organizations, especially in Indonesia. communication from subordinates to superiors, horizontal communication, diagonal communication. The communication channel used the Metalcom project's warehousing and distribution using existing technology. Microsoft Teams, email, WhatsApp media. These communication barriers include cultural differences between superiors and subordinates, the use of cultural terminology, native accents or dialects translated into English, and unclear explanations. It is hoped that the results of this research can provide a significant contribution to the
CULTURE SHOCK DALAM PROSES KOMUNIKASI ANTARBUDAYA MAHASISWA PAPUA DI UNIVERSITAS RIAU Andini, Laras Putri; Yazid, Tantri Puspita
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol. 11: Edisi I Januari - Juni 2024
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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Abstract

Differences in culture act as a trigger for experiencing culture shock among parties involved in intercultural communication. Students from Papua are an example of those who undergo culture shock. This culture shock occurs when Papua students choose to pursue their education at the University of Riau. The aim of this research is to understand culture shock in the process of intercultural communication and the challenges that arise during this adaptation process. Culture shock experienced by Papua students at the University of Riau isn't limited to differences in language and dialect during communication but extends to their social interactions, food preferences, and the different climate experienced after their decision to migrate. This study utilizes a descriptive qualitative approach, gathering primary and secondary data from three student informants. Data collection techniques involve interviews, observations, and documentation. Data analysis methods include data reduction, data presentation, and drawing conclusions. To ensure data validity, source triangulation and temporal triangulation are employed. The research findings reveal varying conditions experienced by each Papua student in the four cultural adaptation phases according to Oberg and Samova. Many factors contribute to the occurrence of culture shock among migrant students, both internal and external. Nonetheless, these students choose to persevere and face the existing conditions, thus overall adapting to the new culture. However, obstacles in the adaptation process for Papua students mainly stem from their surrounding environment.
GENDER CORRELATION BETWEEN COMPLIANCE AND THE HEALTH PROTOCOL IN THE NEW NORMAL ERA (THE CASE ON STUDENTS IN PEKANBARU) Yazid, Tantri Puspita; Iskandar, Irwan; Salsabila, Salsabila; Lani, Oktri Permata
Alfuad: Jurnal Sosial Keagamaan Vol. 5 No. 2 (2021)
Publisher : Universitas Islam Negeri Mahmud Yunus Batusangkar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31958/jsk.v5i2.4667

Abstract

Facing Covid-19, the government responded with a new normal policy. The public must implement the 5M health protocol to break the chain of the spread of Covid-19, such as wearing masks, washing hands, maintaining distance, staying away from crowds, and limiting mobility. Through the policy, a compliance action can be investigated. speaking about gender, gender differences seem to influence the health behavior of men and women. According to White, gender is a description of the behavior patterns of men or women which recognized in social life. This study aimed to determine the correlation between gender and compliance with health protocols in the New Normal Era. The population in this study were all students studying at the top 5 universities in Riau Province using the Propionate Stratified Random Sampling technique. The method used is a quantitative method with data collection techniques using questionnaires and observation. In this study using construct validity (construct validity). Testing the validity of this research instrument was carried out with the help of the SPSS 25 application/software and using the Pearson bivariate technique. Meanwhile, the instrument reliability test in this study used the Cronbach Alpha Formula technique and the SPSS 25 in windows program. The data were analyzed using the SPSS Spearman's Rank test, which states the correlation between X and Y variables. The results obtained by this study indicate a significant correlation between the Gender variable and the Health Protocol Compliance variable.
PENGARUH SELF-EFFICACY TERHADAP KEMAMPUAN PUBLIC SPEAKING MELALUI SELF-CONFIDENCE PADA MAHASISWA MAGISTER FISIP UNIVERSITAS RIAU Azra, Ahmad Junaidi; Rumyeni; Yazid, Tantri Puspita
Jurnal Ilmu Komunikasi Vol 14 No 2 (2025): JKMS : Jurnal Ilmu Komunikasi
Publisher : Universitas Riau

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Abstract

Public speaking ability is an essential skill for master's students to support both academic and professional communication. However, many students still experience difficulties in speaking in public due to low levels of self-efficacy and self-confidence. This study aims to analyze the effect of self-efficacy on public speaking ability with self-confidence as a mediating variable among master's students of the Faculty of Social and Political Sciences, Universitas Riau. The study involved 153 respondents, and the data were collected using questionnaires distributed directly and via Google Forms. Data analysis was conducted using the PLS-SEM method with SmartPLS version 4 software. The results indicate that self-efficacy has a positive and significant effect on public speaking ability, both directly and indirectly through self-confidence. In addition, self-confidence also has a significant influence on public speaking ability. Therefore, enhancing self-efficacy can strengthen self-confidence and positively impact students’ public speaking performance. Keywords: Public Speaking Ability, Self-Confidence, Self-Efficacy
Implementing Emergency Call Center 112 Based on Communication Strategy in Siak Regency Nindi Manik Setiyani; Anuar Rasyid; Tantri Puspita Yazid
Journal of Communication Studies Vol. 5 No. 2 (2025): JCS: Journal of Communication Studies
Publisher : Program Studi Komunikasi dan Penyiaran Islam, Fakultas Dakwah, Institut Agama Islam Sunan Giri Ponorogo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37680/jcs.v5i2.8761

Abstract

Advances in information technology have encouraged governments to optimize e-government-based public services, including emergency services through Call Center 112. This study aims to analyze the communication strategies of the Siak Regency Communication and Information Agency in implementing Call Center 112 as an emergency service and to identify factors affecting its effectiveness. The research employs a qualitative method with a case study approach. Data were collected through in-depth interviews, participant observation, and documentation, and analyzed using Miles and Huberman’s interactive analysis model with source triangulation to ensure data validity. The results show that communication strategy planning has been carried out systematically and integrated with the Siak Regency Smart City Master Plan. The strategy is implemented through structured service mechanisms and the use of conventional, electronic, digital, and social media to disseminate information to the public. However, the effectiveness of Call Center 112 is still constrained by low public literacy, frequent prank and ghost calls, limited coordination among regional government agencies, and insufficient budget support. Program evaluation indicates that although evaluation mechanisms are supported by data and technology, strengthening communication strategies, improving public digital literacy, and enhancing cross-agency integration remain necessary. This study concludes that effective communication strategies play a vital role in realizing responsive, efficient, and sustainable emergency services.
Branding dan Pengembangan Olahan Pangan Lokal Lele sebagai Produk Unggulan Umkm Perempuan Kampung Bungaraya Kabupaten Siak Yazid, Tantri Puspita; Hadi, Ahmad; Iskandar, Irwan; Fiona, Fiona; Firdaus, Muhammad; yesicha, Chelsy
Unri Conference Series: Community Engagement Vol 7 (2025): Seminar Nasional Pemberdayaan Masyarakat
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat Universitas Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31258/unricsce.7.652-661

Abstract

This community service program was implemented to empower women's groups in Bungaraya Village, Siak Regency, through the development of value-added and competitive processed catfish products. This activity is part of the implementation of the Social Inclusion-Based Library Transformation (TPBIS), which prioritizes libraries as centers for improving literacy and community welfare. The approach used included discussion methods, direct practice, and coaching focused on improving technical skills (making catfish floss and crackers), strengthening branding, utilizing social media and marketplaces as marketing tools, and assistance with business legality. The results of the activity showed that participants experienced significant improvements in their understanding of entrepreneurship, productivity, and creativity in creating new products based on local potential. In addition, this activity also strengthened social relations among participants and increased women's confidence in entrepreneurship. This activity directly supports the achievement of the Sustainable Development Goals (SDGs), specifically goal 5 (gender equality) and goal 8 (inclusive economic growth). With a comprehensive approach, this program has proven effective in building economic independence and strengthening the role of women in community-based village development.
Penerapan Culturally Centered Crisis Communication Model dalam Penanganan Pencemaran Sungai Kerumutan Pelalawan Riau Hevi Susanti; Helen Puspita Sari; Yasir Yasir; Tantri Puspita Yazid; Nofri Sandria
Lektur: Jurnal Ilmu Komunikasi Vol 8, No 4 (2025): Lektur: Jurnal Ilmu Komunikasi
Publisher : Universitas Negeri Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21831/lektur.v8i4.25651

Abstract

Penelitian ini mengkaji penerapan Culturally Centered Crisis Communication Model (CCCCM) dalam penanganan pencemaran Sungai Kerumutan di Kabupaten Pelalawan, Riau, dengan fokus pada transparansi pemerintah dan partisipasi publik masyarakat Melayu Petalangan. Menggunakan pendekatan kualitatif dengan studi kasus, data dikumpulkan melalui wawancara mendalam, observasi partisipan, dan focus group discussion dengan tokoh adat, aparatur pemerintah, dan masyarakat terdampak. Temuan menunjukkan masyarakat Melayu Petalangan memiliki worldview unik yang memandang sungai sebagai entitas spiritual, bukan sekadar sumber air. Transparansi pemerintah masih terbatas dengan komunikasi yang tidak sensitif budaya, sementara partisipasi masyarakat terhambat keterbatasan kapasitas dan minimnya pendampingan berkelanjutan. Penelitian mengidentifikasi tiga elemen budaya kunci: sistem nilai dan kepercayaan, struktur sosial dan kepemimpinan, serta pola komunikasi tradisional. Berdasarkan analisis tersebut, diusulkan model komunikasi krisis terintegrasi yang menggabungkan pendekatan konvensional dengan berbasis budaya melalui fase pre-crisis, crisis response, dan post-crisis. Model ini dapat menjadi rujukan penanganan krisis lingkungan di komunitas adat lain dengan adaptasi sesuai karakteristik budaya spesifik.
Co-Authors Adhisty Shenia Auliandri Putri Adianto Adilla Afifah, Adilla Aditya Ramli Ahmad Hadi Ahmad Suwandi Al Dillah, Ramadhani Indah Andini, Laras Putri Anisah Septia Maheldi Anuar Rasyid Apriliani, Nurul Aisyah Averroes Mirza Azra, Ahmad Junaidi Damanik, Rahmad Arbadilah David Kriesna Dedi Kusuma Habibie Dini, Innayah Rahma Diva Rachel Elsa Dhamayanti June Elsarena, Mai Sela Rosa Erpanita Erpanita Ezra Novianty Fiona Fiona, Fiona Firdaus, Amirul Firdaus, Mumhammad Firlia Nouratama FRINI KARINA ANDINI Gilang Yuda Nardana Hadi, Ahmad Halfina Syuhada Harahap, Neshayani Hasibuan, Elida Hapni Helen Puspita Sari Heriyanto Tampubolon Hevi Susanti Hevi Susanti Ida Ayu Putu Sri Widnyani Ikhma Zurani Ilham Raka Guntara Indy Titania Inowi Rebecca Irwan Irwan Irwan Iskandar Karim Suryadi Khairiah Khairiah Khoirunnisa, Syafika Lestari, Yayuk Lia Azhura M. Arifuddin " Miftah Hilmi Hairani Lubis Muhammad Firdaus Muhammad Firdaus Mutia Asfarina Mutiara Hatika N. Nurjanah Nindi Manik Setiyani Nofri Sandria Nova Yohana Nurjanah Nurjanah Nurjanah Nurjanah Oktri Permata Lani Olivia Kathleen Panca Cahya Rinawati Putri, Indah Mardini Putri, Widya Ramalia Rahman Wahyudhi Ramli, Aditya Regita Marselina Ridwan Febrian Gusriady, Ridwan Febrian Ridwan Ridwan Ringgo Eldapi Yozani Risky Arya Putri Rizky Frans Rona Rizka Ronauli Ronauli Rosa Elsarena, Mai Sela Rumyeni Rumyeni, Rumyeni Rury Febriana Rusmadi Awza Salsabila . Salsabila Salsabila Salsabila Salsabila Salsabila, Salsabila Sari Hutagalung, Maduma Yanti Sari, Maduma Yanti Selvy Apriyani Sesdia Angela Siagian, Dewi Radiatul Irabiah Sipahutar, Peter Y.P Suci Listy Rana Tutut Ismi Wahidar Ulfa Erfendy Vera Wandira Vivi Olivia Almariski Wahyuni " Welly Wirman Yasir Yasir Yesicha, Chelsy Zahwa, Rizka