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Journal : Public Policy Journal

THE EFFECTIVENESS OF POPULATION ADMINISTRATIVE DOCUMENT SERVICE DELIVERY (FAMILY CARDS AND BIRTH CERTIFICATES) IN THE GORONTALO CITY DEPARTMENT OF POPULATION AND CIVIL REGISTRATION Husain, Odi Prawira; Abdussamad, Zuchri; Sulila, Ismet
Public Policy Journal Vol 2, No 1 (2021)
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (238.379 KB) | DOI: 10.37905/ppj.v2i1.608

Abstract

This research aims to analyze and describe the effectiveness of family card and birth certificate service delivery in the Gorontalo City Department of Population and Civil Registration, as well as the supporting and inhibiting factors It used a qualitative descriptive approach. Research data sources were primary and secondary and data collection methods were observation, interview, and documentation. The data analysis technique applied was Miles and Huberman’s interactive model. Research findings attest to the effectiveness of population administrative document service delivery, which in this case, the documents were family cards and birth certificates, based on the effectiveness scale by JP. Campbell, was that (1) The entire program was considered effective, based on all services delivered and registered in SIAK, (2) A target success was ineffective as the achievement of family cards did not meet the target predetermined, (3) In regard to public satisfaction, most communities gave positive responses but with several notes to elevate service quality, (4) Input and output levels by service delivery procedures, service delivery schedule, service delivery cost, facilities and infrastructures, and apparatuses’ competencies were ineffective, and (5) The ultimate goal was to achieve all service delivery aspects, specifically in relation to family cards and birth certificates. Proponent factors of the effectiveness of birth certificate service delivery were both internal and external, breeding a high achievement of birth certificates. Factors inhibiting the effectiveness of family card delivery services were internal, i.e., the condition of the Department itself, and external, i.e., public awareness of and concerns on population documents, especially family cards.
THE EFFECTS OF TRANSFORMATIONAL LEADERSHIP AND ORGANIZATIONAL CLIMATE ON THE PERFORMANCE OF EMPLOYEES AT PUSAT PAUD ISLAM TERPADU AL ISHLAH GORONTALO Ibrahim, Arlin Siswaty; Abdussamad, Zuchri; Hanafi, Hanisah
Public Policy Journal Vol 1, No 1 (2020)
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (316.213 KB) | DOI: 10.37905/ppj.v1i1.375

Abstract

ABSTRACTThis study aims to determine the effects of transformational leadership and organizational climate on the performance of employees at the Islamic Center of Integrated Al Ishlah Gorontalo partially and simultaneously. The approach in this research is quantitative. The research method is ex post facto. The design of this research is causality. The data analysis technique used is multiple regression. The results show that (1) Transformational leadership has a positive and significant effect on the performance of Al Ishlah Gorontalo Islamic Integrated Islamic Center employees with a determinant coefficient of 36.40%. (2) Organizational climate has a positive and significant effect on the performance of Al Ishlah Gorontalo Islamic Integrated Islamic Education Center employees with a determinant coefficient of 22.80%. (3) Transformational leadership and organizational climate have a positive and significant impact on the performance of Al Ishlah Gorontalo Islamic Integrated Islamic Center staff with a determinant coefficient of 59.20%. Meanwhile, the remaining 40.80% is influenced by other factors not explained in this study; such as job training, work motivation, work discipline, and others.
THE INFLUENCE OF THE POLITICIZATION OF BUREAUCRACY AND THE LOCAL HEAD’S AUTHORITY IN APPOINTING AND DISMISSING STRUCTURAL OFFICIALS ON BUREAUCRATIC PROFESSIONALISM IN THE ENVIRONMENT OF THE GORONTALO UTARA GOVERNMENT Adam, Yullinda; Abdussamad, Zuchri; Hamim, Udin
Public Policy Journal Vol 1, No 2 (2020)
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (312.202 KB) | DOI: 10.37905/ppj.v1i2.482

Abstract

 The objective of this research is to analyze the simultaneous influence of the politicization of bureaucracy and the local head’s authority in appointing and dismissing structural officials on bureaucratic professionalism in the Gorontalo Utara government. This research engaged structural officials of all regional apparatus organizations in the environment of the Gorontalo Utara government. Findings demonstrate that politiciziation of bureaucracy had a significant influence on bureaucratic professionalism in the environment of the Gorontalo Utara government; the local head’s authority had a significant influence on bureaucratic professionalism in the environment of the Gorontalo Utara government; and politiciziation of bureaucracy and the authority f local head had a simultaneous significant influence on bureaucratic professionalism in the environment of the Gorontalo Utara government. On the other hand, the local government should confront the attempt of development acceleration and hence called for apparatuses’ professionalism; while it was clear that to manifest professionalism in state civil apparatuses, a merit system should be applied in the management of state civil apparatuses. This research was quantitative, and the research samples were 84 officials working at Gorontalo Utara government. The data analysis technique was double regression analysis. In conclusion, 1) Politiciziation of bureaucracy had a significant positive influence on bureaucratic professionalism in the environment of the Gorontalo Utara government at a coefficient of determination of 66.7%, 2) The local head’s authority had a significant positive influence on bureaucratic professionalism in the environment of the Gorontalo Utara government at a coefficient of determination of 53.9%, and 3) Politiciziation of bureaucracy and the authority of local head had a simultaneous significant positive influence on bureaucratic professionalism in the environment of the Gorontalo Utara government at a coefficient of determination of 71.5%, whereas the rest, which was 28.5%, was influenced by other factors not included in this research model.
THE INFLUENCE OF COMPETENCY AND LEADERSHIP ON EMPLOYEE PERFORMANCE IN THE BUREAU OF FINANCIAL AND PUBLIC ADMINISTRATION OF GORONTALO STATE UNIVERSITY Taha, Ratna Linda; Ilato, Rosman; Abdussamad, Zuchri
Public Policy Journal Vol 1, No 2 (2020)
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (321.379 KB) | DOI: 10.37905/ppj.v1i2.483

Abstract

The objective of this research is to analyze the influence, either partial or simultaneous, of competency and leadership on employee performance in the bureau of financial and public administration of Gorontalo State University. The research approach was quantitative. The research method was ex post facto. The research design was causality. The data analysis technique was double regression. The findings indicate that (1) Employee competency had a positive significant influence on employee performance in the bureau of financial and public administration of Gorontalo State University at a coefficient of determination of 29.10%, (2) Leadership had a positive significant influence on employee performance in the bureau of financial and public administration of Gorontalo State University at a coefficient of determination of 22.30%, and (3) Employee competency and leadership had a simultaneous significant influence on employee performance in the bureau of financial and public administration of Gorontalo State University at a coefficient of determination of 51.40%. Others, i.e., 48.60%, could be elucidated by other variables unexplained in this research, e.g., work motivation, organizational culture, work climate, workload, and work supervision.
HOW EMPLOYEE BENEFITS AND WORK DISCIPLINE AFFECT EMPLOYEE PERFORMANCES IN THE BONE BOLANGO DEPARTMENT OF COMMUNITY AND VILLAGE EMPOWERMENT (DPMD) Salim, Yayuk Juliarti; Abdussamad, Zuchri; Tui, Fenti Prihatini
Public Policy Journal Vol 2, No 1 (2021)
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (241.018 KB) | DOI: 10.37905/ppj.v2i1.610

Abstract

This research gives the analysis of how employee benefits and work discipline affect employee performances in the Bone Bolango Department of Community and Village Empowerment (DPMD), either in partial or simultaneous. It used a quantitative approach and an ex post facto research method. The research design was causality. The research population was made up of 48 people. Using a saturation sampling method, we acquired 48 research samples. Data collection techniques were questionnaire, observation, and documentation. The data analysis technique used was double regression. Findings present that (1) Employee benefits (TPP) had a positive and significant impact on employee performances in the Bone Bolango Department of Community and Village Empowerment (DPMD) at a coefficient of determinatioan of 14.60%, (2) Work discipline had a positive and significant impact on employee performances in the Bone Bolango Department of Community and Village Empowerment (DPMD) at a coefficient of determination of 61.20%, (3) Employee benefits (TPP) and work discipline simultaneously had a positive and significant impact on employee performances in the Bone Bolango Department of Community and Village Empowerment (DPMD) at a coefficient of determination of 75.20%, while the rest, 24.80%, was elucidated by other variables unexplained in this research, such as communication, organizational culture, employee competency, work commitment, and information and communication supports. Optimizing both employee benefits and work discipline is thus foreseeable to elevate employee performances in the Bone Bolango Department of Community and Village Empowerment (DPMD).
THE INFLUENCE OF JOB SATISFACTION ON EMPLOYEE PERFORMANCE Djuli, Fatma Azhara; Abdussamad, Zuchri; Sulila, Ismet
Public Policy Journal Vol 4, No 3 (2023)
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37905/ppj.v4i3.2394

Abstract

This study aims to determine the effect of job satisfaction on employee performance at the Gorontalo City Pamong Praja Police Unit. The research approach used in this research is quantitative, where the sample in this study amounted to 62 employees using a research approach and research design. The data collection technique was carried out by distributing questionnaires to employees. The data analysis technique used is simple regression analysis. The results of the regression analysis test show the effect of job satisfaction on employee performance at the Gorontalo City Pamong Praja Police Unit. Thus the first hypothesis (H1) can be proven or accepted. The R Square value is 0.419 in other words 41.9% of the independent variable, namely (X) Job Satisfaction, contributes to the variable (Y) Employee Performance, while the remaining 58.1% is in the form of contributions from other variables not examined in this study, namely organizational culture, work motivation, and work discipline
Effectiveness of Implementing Digital Population Identity Applications at the Population and Civil Registration Service of Gorontalo City Djafar, Mohamad Zakaria; Abdussamad, Zuchri; Tohopi, Rustam
Public Policy Journal Vol 6, No 3 (2025)
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37905/ppj.v6i3.3164

Abstract

This study evaluated the effectiveness of the Digital Population Identity (IKD) application as an effort to improve the quality of public services (speed, efficiency, and transparency) at the Population and Civil Registration Office of Gorontalo City. Using a descriptive qualitative approach with effectiveness parameters covering goal achievement, integration, and adaptation (Duncan), the results showed that the implementation of IKD has not been realized effectively. Indications of ineffectiveness include the level of goal achievement being hindered by low community participation, suboptimal cross-agency integration, and adaptation constraints resulting from limited digital literacy and inadequate technological facilities. Therefore, the study concluded that interventions such as intensified socialization, digital education, and enhanced data security and infrastructure are crucial for optimizing IKD performance.
Co-Authors A. Hatu, Rauf Abda Abda Abdussamad, Siti Nurcahyati Adam, Yullinda Amala, Ritmon Ani Heryani Ani Heryani Annisa Fitri Gobel Antonius Totok Priyadi Aprijal Rajak arifin tahir Asna Aneta Badjuka, Alexander H. Bataweya, Nadian Debriyana Adam Djafar, Mohamad Zakaria djufri rauf Djuli, Fatma Azhara Eduart Wolok Endang Fatmawati Erfirmansyah Soedjono Adam Fadhila, Mahdia Fahria Rahmamilawaty Abas Fahrid Matiti Falya, Firli Aulia H Munayang Fenti Prihatini Dance Tui Fitriani Ence Friska Nuriman Muchsin Hadjaratie, Srininang Hanisah Hanafi Hasan, Cindy Aulia Hidayat Koniyo, Moh. Husain, Odi Prawira I Kadek Satria Arsana Ibrahim, Arlin Siswaty Ikhlas Ul Aqmal Indriyati Yusup Irawaty Igirisa Irsyad R. Pakarain Irwan Halid Ismet Sulila Jurico Abdussamad Jurico Abdussamad Jurico Abdussamad Juriko Abdussamad Karim, Jorry Karinda, Kisman Karlina Napu Ladiku, Mohamad Rusdiyanto Latidi, Muftia Salfadhila Lisdawati Muda Margareth Riisyie Inof Rantung Moh Galang Putra Valentino Jantu Monalisa, Mega Mustaki, Wawan Mustapa Wantu, Sastro Nani, Yacob Nur Arif Nugraha NURSIN, ERWIN Padjunge, Siti Rahmatriarti Putri Mooduto, Mutiarahmawati Putri Regina Pakaya Rahma Alhasni Rauf A. Hatu Razak, Nur Oktaviani Rina Pratiwi Pudja I. A Ritmon Amala Rizcha Mayanti Paera Romy Tantu Rosman Ilato Ruiba, Lupita Rumambi, Desifa Fera diansah Rusli Isa Salim, Yayuk Juliarti Sandewa, Fadli Sastro Mustapa Wantu Siti Nurmardia Abdussamad Soedjono Adam, Erfirmansyah Sri Susanty Bata Sri Yulianti Mozin Taha, Ratna Linda Tohopi, Rustam Tulie, Evan Trisno F Udin Hamim Udin Hamim Uno, Silva R. Valentina Monoarfa Widya Reza Wirawan, Vani Yacob Nani Yacob Nani Yacob Noho Nani Yanti Aneta YANTI KADIR ULITOTO