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All Journal Jurnal Ilmiah Widya Sosiopolitika CITIZEN CHARTER JUIMA : Jurnal Ilmu Manajemen E-Jurnal Politika Jurnal Manajemen Pelayanan Publik Jurnal Ilmiah Dinamika Sosial Jurnal Ilmiah Cakrawarti Widya Publika Journal Of Contemporary Public Administration (JCPA) Majalah Ilmiah Widyacakra Jurnal Media Administrasi Innovative: Journal Of Social Science Research West Science Business and Management Science Information System and Technology Socio-political Communication and Policy Review Populis: Jurnal Ilmu Sosial dan Ilmu Politik
I Dewa Ayu Putri Wirantari
Universitas Udayana
Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Law, Crime, Criminology & Criminal Justice Public Health Social Sciences Transportation Other

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IMPLEMENTASI KEBIJAKAN PROGRAM TPS3R DALAM PENANGANAN SAMPAH DI DESA ADAT TANJUNG BENOA BERDASARKAN ATAS PERATURAN BUPATI BADUNG NO.48 TAHUN 2018 Putri, Ni Made Rianti Nitiyasa; Wirantari, I Dewa Ayu Putri; Wijaya, Komang Adi Sastra
CITIZEN CHARTER Vol 3 No 2 (2023): Administrasi Publik 2023
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The TPS3R program is an innovation program in the field of waste management and waste handling. The TPS3R program aims to reduce the quantity of waste production and/ improve the characteristics of the waste to be processed, as well as to ensure that the accumulation of waste in landfills is reduced. Researchers limited this research to the Tanjung Benoa Traditional Village. In practice, there are still problems related to the quantity and quality of the facilities and infrastructure used, there are no strict sanctions governing people who violate the regulations, and the targets of the TPS3R program in Tanjung Benoa Traditional Village have not been achieved. The purpose of this research is to find out how the TPS3R Program is implemented in dealing with waste problems in the Tanjung Benoa Traditional Village. This study uses descriptive qualitative methods with data collection techniques in the form of observation, interviews, and documentation. The results of related research were analyzed using three aspects according to Charles O. Jones, namely organization, interpretation, and application or application which showed that the TPS3R program in the Tanjung Benoa Traditional Village was not optimal because there were still problems in several aspects such as limited financial resources used for expenses. operationally, the facilities and infrastructure that are used as supporting factors have not been able to support the program optimally, there are still people who are reluctant to comply with regulations that hinder the program implementation process, and there are no strict sanctions that can create a deterrent to people who violate them.
PENERAPAN DIGITAL GOVERNMENT DALAM UPAYA MENINGKATKAN PELAYANAN MASYARAKAT MELALUI APLIKASI SIPADU DANGIN PURI KANGIN DI KOTA DENPASAR Ricky, Dwipayana; Supriliyani, Ni Wayan; Wirantari, I Dewa Ayu Putri
CITIZEN CHARTER Vol 4 No 1 (2024): Vol.4 No.1
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Dangin Puri Kangin Village was named a digital village and smart village. The latest innovation presented by Dangin Puri Kangin Village is the SIPADU Dangin Puri Kangin Application as an effort to improve services to the community. In its implementation, several problems were found, such as a small number of application users, a lack of socialization, a lack of application performance, and a lack of quality human resources. This research aims to determine the application of digital government in an effort to improve community services through the SIPADU Dangin Puri Kangin Application in Denpasar City. The problem study uses Jungwoo Lee's digital government dimension indicators, consisting of data integration, adopting technology, service orientation, people and governance. The research method used is qualitative with a descriptive approach. Data was collected through interviews, observation and documentation studies. The research results show that the implementation of digital government through the SIPADU Dangin Puri Kangin Application has gone quite well but has not yet run optimally. There are several obstacles such as application data not being connected, system errors, people not being familiar with the use of technology, lack of application operators, lack of transparency regarding specific application performance, and socialization that has not been optimal. Recommendations that can be given are connecting application data, improving the quality and developing application service features, realizing an increase in the number of application operators, maximizing socialization. Keywords: Digital Government, Service To The Community, SIPADU Dangin Puri Kangin Application.
KINERJA DINAS PENGENDALIAN PENDUDUK, KELUARGA BERENCANA, PEMBERDAYAAN PEREMPUAN, DAN PERLINDUNGAN ANAK TERHADAP KASUS KEKERASAN ANAK MELALUI PROGRAM BKB (BINA KELUARGA BALITA) DI KABUPATEN BADUNG Agrevina, Elsa; Wirantari, I Dewa Ayu Putri; Purnamaningsih, Putu Eka
CITIZEN CHARTER Vol 3 No 2 (2023): Administrasi Publik 2023
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Violence is something that we often encounter in social life and what we most often encounter is violence that occurs in the family environment, especially acts of violence against children, both in the form of verbal violence and physical violence. In this case, Badung Regency has a work program that is planned to prevent and suppress the increasing number of cases of violence, namely the BKB (Toddler Family Development) Program carried out by the Office of Population Control, Family Planning, Women's Empowerment, and Child Protection. The type of research that the writer uses is descriptive qualitative writing. In this study the authors used research indicators proposed by Agus Dwiyanto (2006:50-51), namely Productivity, Service Quality, Responsiveness, Responsibility, and Accountability.
PENGARUH KUALITAS PELAYANAN POSPAY TERHADAP KEPUASAN PELANGGAN PADA POS INDONESIA DENPASAR Olgina, Aulya; Wirantari, I Dewa Ayu Putri; Yudartha, Putu Dharmanu
CITIZEN CHARTER Vol 4 No 1 (2024): Vol.4 No.1
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Technology and information play such a crucial part in modern life that they influence the quality of every community service. Users are more likely to be happy with a service if they can utilize it quickly and simply to get what they need. The goal of this research was to find out how the quality of Pospay service at Pos Indonesia Denpasar affects the happiness of their customers. The purpose of this study is to quantify the impact that Pos Indonesia Denpasar's service quality has on their customers' overall happiness. One hundred clients of Pos Indonesia Denpasar were surveyed using questionnaires to collect primary data for this research. Statistical analysis revealed that the quality of Pospay service has an influence on the satisfaction of Pos Indonesia Denpasar customers, with a t count of 8.854 being bigger than the t table of 1.984 at a significance level of 0.000. Kata Kunci: Service Quality, Customer Satisfaction, Pospay, PT Pos Indonesia Denpasar
KINERJA DINAS SOSIAL DALAM PEMBERIAN REHABILITASI SOSIAL KEPADA PENYANDANG DISABILITAS DI KOTA DENPASAR Widhiana, I Made Surya; Wijaya, Komang Adi Sastra; Wirantari, I Dewa Ayu Putri
CITIZEN CHARTER Vol 3 No 2 (2023): Administrasi Publik 2023
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The provision of social rehabilitation to persons with disabilities by the Denpasar City Social Service aims to enable persons with disabilities to have independence and restore the function of persons with disabilities in society. However, in practice there are performance problems, therefore it is necessary to measure the performance of public organizations to review the performance of the Social Service in providing social rehabilitation for persons with disabilities in Denpasar City. This research uses a type of qualitative research with a descriptive approach. The data sources used are primary and secondary data. The informant determination technique in this study used purposive sampling. This study uses the theory of performance measurement of public organizations according to Agus Dwiyanto (2017). The purpose of this study was to find out how the performance of social services in providing social rehabilitation for persons with disabilities in Denpasar City. The results of the study show that the performance of the Social Service in providing social rehabilitation for persons with disabilities in Denpasar City is quite good. Indicators of service quality, responsiveness, responsibility and accountability have been running optimally while productivity indicators have not been optima
PENGARUH GAYA KEPEMIMPINAN DEMOKRATIS TERHADAP KINERJA PEGAWAI PADA BADAN PERENCANAAN PEMBANGUNAN DAERAH KABUPATEN GIANYAR Rismayanthi, Ni Wayan; Supriliyani, Ni Wayan; Wirantari, I Dewa Ayu Putri
CITIZEN CHARTER Vol 4 No 1 (2024): Vol.4 No.1
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The purpose of this study is to determine how officials at the Gianyar District Regional Development Planning Agency function in relation to a democratic leadership style. This study employs correlation-based quantitative methodologies.Saturated sampling techniques were used to distribute questionnaires to every BAPPEDA officer in the Gianyar area in order to gather primary data. The degree of difference between the official performance factors and the democratic leadership style variables is determined in this study using a basic linear regression analysis test. The study's findings indicate that a democratic leadership style positively affects official performance, with an R2 of 0.916, meaning that 83.9% of officials perform better when they have a democratic leadership style. According to the significance test results, which were 16.269 greater than the table (2,008) with a significance level of 0.000, staff performance is positively and significantly impacted by democratic leadership. Effective leadership is a reflection of the staff's good work. To maximize the achievement of the organization's objectives, the Gianyar district's Regional Development Planning Agency must uphold and use a democratic leadership style in order to boost employee performance. Keywords: Democratic Leadership Style, Employee Performance, Gianyar Regency Regional Development Planning Agency
KINERJA DINAS PENDIDIKAN DALAM PENYELENGGARAAN ASESMEN NASIONAL BERBASIS KOMPUTER (ANBK) DI KABUPATEN GIANYAR Mahayoni, Gusti Ayu Dwi Intan; Yudartha, I Putu Dharmanu; Wirantari, I Dewa Ayu Putri
CITIZEN CHARTER Vol 3 No 2 (2023): Administrasi Publik 2023
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Computer-Based National Assessment (ANBK) is an assessment system used to measure the quality of education in schools. Based on the Regulation of the Ministry of Education, Culture, Research and Technology Number 17 of 2021, one of the ANBK implementers at the district level is the Gianyar Regency Education Office. This study aims to determine the performance of the Education Office in implementing ANBK in Gianyar Regency. This type of research is qualitative research with a descriptive approach that utilizes primary and secondary data sources. Informants were determined by purposive sampling technique. This research study uses performance measurement theory according to Dwiyanto. The results showed that the performance of the Education Office in implementing ANBK in Gianyar Regency was quite good on several performance indicators, namely responsiveness and accountability. However, some performance indicators still need to be optimized, namely productivity, service quality, and responsibility in order to achieve better ANBK implementation.
KUALITAS PROGRAM PELAYANAN SI MELIK PADA DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL KABUPATEN BULELENG Suyeni, I Gusti Ayu Vinna Rai; Winaya, I Ketut; Wirantari, I Dewa Ayu Putri
CITIZEN CHARTER Vol 3 No 2 (2023): Administrasi Publik 2023
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The Population and Civil Registration Office of Buleleng Regency issued an innovative public service program called SI MELIK, which in this program is carried out using service cars that come directly to villages in each sub-district in Buleleng Regency. The purpose of this study was to determine the service quality of the SI MELIK Program at the Population and Civil Registration Office of Buleleng Regency. This study uses descriptive qualitative methods with data collection techniques in the form of observation, interviews, documentation. Based on the study of Service Quality Theory according to Zeithaml, Parasuraman, and Berry, it was found that the quality of this program has been running well but is still not optimal, such as Tangible, Reliability, Responsive, Assurance, and Empathy this deficiency occurs because there is still a lack of checking the device to be used and the internet network which is sometimes not available in certain villages.
STRATEGI PEMERINTAH DESA DALAM PENGEMBANGAN OBJEK WISATA AIR TERJUN UMA ANYAR, DESA KEMENUH, KECAMATAN SUKAWATI, KABUPATEN GIANYAR Paramitha Dewi, Ni Putu Jyoti; Supriliyani, Ni Wayan; Wirantari, I Dewa Ayu Putri
CITIZEN CHARTER Vol 4 No 1 (2024): Vol.4 No.1
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The development of tourism potential in rural areas can make the region more advanced and prosperous than before. One of them is the village of Kemenuh which has the natural potential of Uma Anyar Falls which has natural beauty with various tourist attractions that can be done. The initial strategy was the acquisition of facilities and accessibilas, as well as the addition of other attractions. However, there are issues such as insufficient promotion, limited accessibility and lack of support facilities that require further development strategies. This research aims to find out the strategy implemented by the village government in the development of the tourist attractions of Uma Anyar Falls and recommend the appropriate strategy. Analysis of problems using indicators of strategy management theory according to Fred R. David (2011) with qualitative descriptive methods. Data is collected through interviews, observations, and documentation that are then analyzed using SWOT analysis techniques according to Freddy Rangkuti (2006). The findings show that the Kemenuh Village Government has undertaken strategic planning involving alignment with the vision and mission of the village and the long-term objectives of the tourist site, a thorough analysis of the internal and external environment, and the establishment of strategies for, and then implementation of complex strategies gradually, as well as conducting evaluation and monitoring. Recommendations that can be made include attractiveness development, socialization and training, resource optimization and innovation, as well as targeted promotion. Keywords: Strategy Management, SWOT, Village Government, Tourist Objects Development.
PEMBERDAYAAN PEREMPUAN KEPALA KELUARGA (PEKKA) TUNON TERHADAP RESILIENSI PEREMPUAN DI KABUPATEN GIANYAR Sri Astuti, Ni Nyoman; Wismayanti, Kadek Wiwin Dwi; Wirantari, I Dewa Ayu Putri
CITIZEN CHARTER Vol 4 No 1 (2024): Vol.4 No.1
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The empowerment of the female head of the family (Pekka) Tunon is an effort to improve the ability and potential of the female head of the family to actualize themselves, dignity to the maximum in order to survive and be independent in Banjar Tunon, Singakerta Village, Gianyar Regency. This research aims to find out the extent of empowerment carried out by the Pekka Tunon Group and the extent to which the resilience owned by Pekka members receives empowerment. Research methods use qualitative descriptive with data collection techniques in the form of observations, interviews, and documentation. It was found that in Pekka Tunon went through four stages of the empowerment process according to Wilson including awakening, understanding, Harnessing, and using. Pekka members also have good resilience while participating in empowerment because community support can be found from persistence, strength, and optimism as the female head of the family. Keywords: Empowerment, Female Head of The Family, Pekka Program, Resilience
Co-Authors Agrevina, Elsa Agustini, Putu Dian Ameita Raydila, Ni Desak Made Ary Komala, Luh Nyoman Sinta Ayudia, Ida Ayu Wulan Nirmala Azhar, MuhammadxAli Destyawati, Ni Putu Erika Devi, Komang Triananda Kurnia Dewi, Indira Pasha Kumara Dewi, Ni Putu Kartika Diputra, I Kadek Dwi Rizky Diyasaputri, Ni Made Indhira Cahya Dwi Lestari, Ni Made Icha Ekayana, I Putu Esta, Puput Fera Ari Febriantini, Komang Trisna Fua, Maria Dewi Ayuyanti Bire Girindra, Ida Ayu Githa Gusti Ayu Dwi Intan Mahayoni I Gede Krisna Yudandi I Ketut Winaya I Putu Dharmanu Yudartha I Putu Dharmanu Yudharta, I Putu Dharmanu Juwita Pratiwi Lukman Kadek Wiwin Dwi Wismayanti Komang Adi Sastra Wijaya Luksi Dehot, Maria Theovilla Maharani, Ni Luh Putu Delinda Maharani, Ni Made Bulan Cantika Mahayoni, Gusti Ayu Dwi Intan Mareta, Komang Vriska Tiara Milandika, Kadek Bagus Rama Iswara Mulya, Julian Dinar Rajati Mustika, Kadek Ni Nyoman Sri Astuti Ni Putu Anik Prabawati Ni Wayan Supriliyani Novita Dewi, Dewa Ayu Nuryanti, Ana Dwi Olgina, Aulya Paramitha Dewi, Ni Putu Jyoti Piers Andreas Noak Pradnya Paramita, Putu Mas Anandania Pramesti, Ni Putu Dinda Puspa Prasetyani Utari, Putu Ayu Mirah Pratiwi, Ni Luh Putu Eka Sandi Prihandani, Ni Komang Puspa Widyasari, Sang Ayu Nyoman Putra, I Kadek Alit Krestiana Putri, Ni Kadek Bella Akmilia Putri, Ni Made Rianti Nitiyasa Putri, Ni Putu Regina Prama Putu Eka Purnamaningsih Putu Nomy Yasintha Rahayu, Ni Made Anjaswari Ratitya, Sotya Prima Ricky, Dwipayana Rika Wiliana, Putu Dian Rismayanthi, Ni Wayan Rosa, Erina Samodra, Nadyannisa Saputra, Reynaldi Rahmadani Sari, Ni Kadek Diah Puspita Setyawati, Ni Putu Seni Pradnya Siti Rahayu, Kadek Intan Sonia, Nafira Nindya Ayu Sriwulandari, Komang Suarningsih, Ni Luh Gede Sugiantara, I Putu Oki Sutarini, Ni Kadek Dhea Suyeni, I Gusti Ayu Vinna Rai Swandari, Koming Ayu Dila Puteri Swari, Gusti Agung Ayu Sri Agung Candra Tarini, Ketut Bella Tinida, Nadine Theresya Wardani, Ni Putu Kusuma Wetarani, Ni Putu Karnhura Weterani, Ni Putu Karnhura Widasari, Komang Adin Trisna Widhiana, I Made Surya Wijaya, Komang Adi Sastra Wiranda, Ni Made Dea Putri Wiswadhipa, Anak Agung Gde Prana Wulandari, Anak Agung Sagung Putri Yolanda, Agnes Yosi Yudartha, Putu Dharmanu Yunita Sriandewi, Ni Luh Putu