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EMOTIONAL INTELLIGENCE, WORK-LIFE BALANCE, AND SOCIAL SUPPORT ON HEALTHCARE WORKER PERFORMANCE AT JULOK PUBLIC HEALTH CENTER Marshanda Aulia Putri; Ibrahim Qamarius; Yanita; Sullaida
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 6 No. 4 (2026): August
Publisher : CV. Radja Publika

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Abstract

This study examines the influence of emotional intelligence, work-life balance, and social support on the performance of healthcare workers at Julok Public Health Center, East Aceh. The research used a quantitative approach with a survey design. The population consisted of 162 healthcare workers, and 62 respondents were selected through simple random sampling based on the Slovin formula. Data were collected using a structured Likert-scale questionnaire and analyzed through validity testing, reliability testing, classical assumption tests, and multiple linear regression using SPSS 26. The findings show that emotional intelligence has a positive and significant effect on healthcare worker performance (B = 0.244; p = 0.003). Work-life balance also has a positive and significant effect (B = 0.439; p = 0.000), while social support has the strongest positive effect (B = 0.472; p = 0.000). The model explains 73.6% of the variance in performance, and the simultaneous test confirms that the three variables jointly affect performance. These results highlight the importance of psychological and social resources in strengthening public health service quality.
THE INFLUENCE OF COMPETENCE, TEAMWORK, AND WORK MOTIVATION ON EMPLOYEE PERFORMANCE AT BANK ACEH SYARIAH IDI BRANCH Nauval Putra; Ibrahim Qamarius; Yanita; Nurmala
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 6 No. 4 (2026): August
Publisher : CV. Radja Publika

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Abstract

This study examines the influence of competence, teamwork, and work motivation on employee performance at Bank Aceh Syariah Idi Branch. The research was motivated by the strategic importance of human resources in Islamic banking, where employees are required to provide accurate, responsive, and Sharia-compliant services. A quantitative explanatory design was applied using a saturated sampling technique, involving all 83 employees as respondents. Primary data were collected through a structured Likert-scale questionnaire and analyzed using multiple linear regression with SPSS version 26. The findings show that competence, teamwork, and work motivation each have a positive and significant effect on employee performance. The regression model explains 85.2% of the variance in employee performance, while work motivation appears as the most dominant predictor. These results imply that employee performance in Islamic banking can be strengthened through integrated human resource strategies that combine competency development, collaborative team practices, and motivational systems based on recognition, career growth, and supportive work conditions.