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All Journal IAES International Journal of Artificial Intelligence (IJ-AI) Jurnal Teknik ITS IPTEK Journal of Proceedings Series IPTEK The Journal for Technology and Science Semantik Jurnal Buana Informatika TELKOMNIKA (Telecommunication Computing Electronics and Control) JUTI: Jurnal Ilmiah Teknologi Informasi Jurnal Ilmiah Kursor Scan : Jurnal Teknologi Informasi dan Komunikasi Jurnal EECCIS Jurnal Teknologi Informasi dan Ilmu Komputer Jurnal Edukasi dan Penelitian Informatika (JEPIN) Infotech Journal Register: Jurnal Ilmiah Teknologi Sistem Informasi Jurnal Inspiration KLIK (Kumpulan jurnaL Ilmu Komputer) (e-Journal) JOIV : International Journal on Informatics Visualization Kinetik: Game Technology, Information System, Computer Network, Computing, Electronics, and Control JURNAL TEKNIK INFORMATIKA DAN SISTEM INFORMASI Jurnal ULTIMA InfoSys SISFO Jurnal Nasional Pendidikan Teknik Informatika (JANAPATI) PINISI Discretion Review JOURNAL OF INFORMATION SYSTEM RESEARCH (JOSH) Jurnal Rekayasa Industri (JRI) Teknika Journal La Multiapp JEEE-U (Journal of Electrical and Electronic Engineering-UMSIDA) Journal of Technology and Informatics (JoTI) Decode: Jurnal Pendidikan Teknologi Informasi Melek IT: Information Technology Journal Jurnal Nasional Teknik Elektro dan Teknologi Informasi Sewagati Bulletin of Social Informatics Theory and Application Scientific Journal of Informatics
Umi Laili Yuhana
Departemen Teknik Informatika, Fakultas Teknologi Elektro Dan Informatika Cerdas, Institut Teknologi Sepuluh Nopember Surabaya
Aerospace Engineering Arts Humanities Automotive Engineering Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Dentistry Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Library & Information Science Mechanical Engineering Public Health Social Sciences Other

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Development of a Geographic Information System Quality Evaluation Framework Using WebQual 4.0 and ISO/IEC 25010 Approaches: A Case Study on Bali Province Balisatudata Website Oka Cahyadi Pradipta, I Gusti Lanang Agung; Yuhana, Umi Laili; Saikhu, Ahmad
Decode: Jurnal Pendidikan Teknologi Informasi Vol. 5 No. 2: JULI 2025
Publisher : Program Studi Pendidikan Teknologi Infromasi UMK

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51454/decode.v5i2.1204

Abstract

Geographic Information Systems (GIS) are important tools for managing spatial data in various sectors such as urban planning and environmental management. However, poor GIS quality can hinder accurate decision-making. This study aims to develop an integrated GIS quality evaluation framework by combining two approaches: WebQual 4.0 and ISO 25010. WebQual 4.0 focuses on quality from the user's perspective, while ISO 25010 evaluates the technical characteristics of the software.This research was conducted to evaluate the impact of comparing measurement results using the WebQual 4.0 and ISO 25010 methods on GIS quality, as well as to develop an integrated framework that includes practical recommendations for evaluating GIS quality using the WebQual 4.0 and ISO 25010 methods. Data was collected from 100 active GIS users on the balisatudata.baliprov.go.id website and analyzed using the Importance Performance Analysis (IPA) method. The results showed that the integration of the two methods produced a more comprehensive evaluation of GIS quality compared to a single method. Key findings include quality attributes that need improvement, such as classification accuracy and data position accuracy, as well as system accessibility and reliability. This framework provides an important contribution as a guideline for GIS developers in improving system quality from technical, data, and user satisfaction aspects, as well as a basis for data-driven decision-making.
Co-Authors Achmad Affandi Agung Prasetya Ahmad Budi Kurniawan Ahmad Nur Hidayat Ahmad Saikhu Akbar Noto Ponco Bimantoro Akbar, Rizky Januar Ali Sofyan Kholimi Amelia Devi Putri Ariyanto Amirullah, Afif Andhik Ampuh Yunanto Andi Besse Firdausiah Anisah Herdiyanti Apriyanto, I Nengah Putra Ariatama, Ilham Putra Arief Rahman Ary Mazharuddin Shiddiqi As'ad Arismadhani Ayu Purwarianti Azzmi. H., M. Naufal ‘Azizah, Lutfiyatul Badrudin, Arif Balqis Hidayat, Sultana Bambang Setiawan Bimo Mandala Putra, Raden Buliali, Joko Lianto Chastine Fatichah Daniel Oranova Daniel Oranova Siahaan Daniel Siahaan Darlis Herumurti Denni Aldi Ramadhani Denni Aldi Ramadhani Denni Aldi Ramadhani Denni Aldi Ramadhani Diana Purwitasari Diana Purwitasari Donny Fitrado Dwi Sunaryono Dwi Sunaryono Eka Alifia Kusnanti Eko M. Yuniarno Eko Mulyanto Yuniarno Esti Yuniar Fadilla Sukma Alfiani Faizah Alkaff Fanji Hastomo Febri Fernanda Gultom, Rudy Agus Gemilang Habibi, Ahmad Faqih Hadziq Fabroyir Hanim Maria Astuti Hazna At Thooriqoh Hersyaputra, Mohamad Syazimmi Hervit Ananta Vidada Hidayat, Taufik I Gusti Lanang Agung Oka Cahyadi Pradipta Ilham, Karina Fitriwulandari Imam Kuswardayan Iqbal Fadhil Irnayanti Dwi Kusuma Jaya, Muhammad Triyanda Taruna Kadek Anggrian Mahendra Putra Kurniawan, Adi Lailatul Hidayah Lailatul Husniah Lauretha Devi Fajar Vantie Lesmideyarti, Dwi Lukman Arif Sanjani Mamluatul Hani’ah Mauridhi Hery Purnomo Muhamad Fauzi Muhammad Alfian Muhammad Alfian, Muhammad Muhammad Bahauddin Alfan Muhammad Faisal Fanani Muhammad Najib Muhammad Zain Fawwaz Nuruddin Siswantoro Nawang Sulistyani Nisa, Maidina Choirun Nugroho, Supeno Mardi S. Nuralamsyah, Bintang Oka Cahyadi Pradipta, I Gusti Lanang Agung Oranova, Daniel Puspitaningrum, Ari Cahaya Putu Yuwono Kusmawan Ratnasari, Fitria Dwi Resky Ayu Dewi Talasari Rizal Setya Perdana Rizky Januar Akbar Rizqa Raaiqa Bintana Rully Agus Hendrawan Rully Soelaiman Sally Indah Khansa Sally Indah Khansa Santi Tiodora Sianturi Santoso, Bagus Jati Saptarini, Istiningdyah Sari Sahadi, Fitria Vera Sartana, Bruri Trya Sarwosri Sarwosri Sarwosri Sarwosri Sarwosri Sarwosri, - Setiawan, Wahyu Fajar Siska Arifiani Siswahyudianto Siti Rochimah Sjahrunnisa, Anita Sumantri, Siswo Hadi Supeno Mardi S. Nugroho Supeno Mardi Susiki Nugroho, Supeno Mardi Suyadi Suyadi Tiara Nur Annisa Toshihiro Kita Wighneswara, Alifiannisa Alyahasna Yasinta Romadhona Yogi Kurniaawan Yogi Kurniaawan, Yogi Yuniarno, Eko M.