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Journal : Jurnal Informatika Global

SISTEM INFORMASI PENJUALAN OBAT BERBASIS WEBSITE PADA PT BELIBIS MUDA PERKASA PALEMBANG MENGGUNAKAN FRAMEWORK LARAVEL Humairoh, Nayu Nur; Yulianti, Evi; Alie, M. Fadhiel
Jurnal Ilmiah Informatika Global Vol. 16 No. 2: August 2025
Publisher : UNIVERSITAS INDO GLOBAL MANDIRI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36982/jiig.v16i2.5403

Abstract

PT Belibis Muda Perkasa Palembang is a pharmaceutical distribution company that still employs manual methods in its sales processes. Sales representatives visit customers, such as pharmacies, hospitals, and drugstores, to offer products. Orders are placed through the sales team and manually recorded by the admin using physical invoices and Microsoft Excel. This process results in inefficiencies, susceptibility to recording errors, and challenges in real-time stock monitoring. This study aims to design a web-based sales information system to address these issues. Data collection methods include interviews, observations, and literature studies. The system is designed using the Laravel framework, MySQL database, and Agile development model. The proposed system is expected to allow customers to place orders independently at any time without waiting for sales visits. Additionally, it is designed to support automated sales reporting, improve recording accuracy, and enable real-time stock monitoring. By implementing this system, the company is anticipated to enhance operational efficiency and provide better accessibility for customers.
Analisis Kualitas Layanan Pada Platform Keuangan Terhadap Kepuasan Pengguna Menggunakan E-Servqual Kurniawan, Alfin; Faradillah; Yulianti, Evi
Jurnal Ilmiah Informatika Global Vol. 16 No. 2: August 2025
Publisher : UNIVERSITAS INDO GLOBAL MANDIRI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36982/jiig.v16i2.5414

Abstract

This study analyzes the dominant dimensions of service quality affecting user satisfaction with the financial platform application in Palembang using the E-SERVQUAL method. Conducted quantitatively, the research involved 114 active financial platform users selected through purposive and snowball sampling. Data were collected via an online questionnaire measuring seven E-SERVQUAL dimensions: Efficiency, Fulfillment, System Availability, Privacy, Responsiveness, Compensation, and Contact. Analysis using SmartPLS 4.1.0.9 revealed Efficiency as the most dominant dimension (coefficient 0.266, p=0.000), followed by Privacy (0.236, p=0.001) and Contact (0.211, p=0.002), significantly influencing user satisfaction. In contrast, System Availability and Responsiveness showed no significant impact (p>0.05). These findings indicate that users prioritize transaction speed, ease of navigation, and data security over system uptime or customer service responsiveness. Most respondents were aged 18-25 (66.4%), with high school education (60.3%) and a monthly income below IDR 3 million (48.3%). The study recommends that the financial platform optimize application efficiency, enhance data protection, and improve customer service accessibility to boost user satisfaction. These insights provide a foundation for fintech platforms to refine digital services, particularly in tier-2 cities like Palembang.
Sistem Informasi Layanan Administrasi Desa Berbasis Web pada Kantor Desa Ulak Kemang Baru Pisgamargareta, Abel; Coyanda, John Roni; Yulianti, Evi
Jurnal Ilmiah Informatika Global Vol. 16 No. 2: August 2025
Publisher : UNIVERSITAS INDO GLOBAL MANDIRI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36982/jiig.v16i2.5480

Abstract

This study aims to design and develop a web-based village administrative service information system for the Ulak Kemang Baru Village Office. The system is designed as a solution to various issues faced in manual administrative services, such as slow document processing, inefficiencies in document management, and limited time and accessibility for the community. Through the web-based system, the community can submit administrative requests online, while village officials can manage data in a more structured and efficient manner. The software development method used is the Prototype method, which enables iterative system development involving user feedback. The system design process utilizes Unified Modeling Language (UML) for system modeling, while system implementation is carried out using PHP and MySQL. The system testing was performed using the blackbox method, which focuses on testing system functionality without considering internal implementation details. The results indicate that the information system can improve the efficiency and effectiveness of village administrative services. The system successfully provides key features such as user registration, document submission, verification by village officials, and report generation. Based on the testing results, all major system features function as expected according to user requirements. With this system, it is expected that administrative services at the Ulak Kemang Baru Village Office will become faster, more transparent, and easily accessible to the community, supporting the digitalization of public services at the village level.
Analisis Kepuasan Mahasiswa Dalam Menggunakan Aplikasi Digitalent Terhadap Program Pelatihan Bersertifikasi Dengan Metode End User Computing Satisfaction (EUCS) dan Importance Performance Analysist (IPA) Cyndika; Saluza, Imelda; Yulianti, Evi
Jurnal Ilmiah Informatika Global Vol. 16 No. 2: August 2025
Publisher : UNIVERSITAS INDO GLOBAL MANDIRI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36982/jiig.v16i2.5540

Abstract

This study aims to evaluate student satisfaction with the use of the Digitalent application using the End-User Computing Satisfaction (EUCS) and Importance-Performance Analysis (IPA) methods, with analysis conducted through the Statistical Package for the Social Sciences (SPSS) software. The study involved 100 respondents who had used the Digitalent application. The analysis revealed an expectation score of 4.33 and a perceived performance score of 4.26, resulting in an average satisfaction gap (GAP) of –0.08. The variable with the highest gap was accuracy (–0.16), while the smallest gap was found in timeliness (–0.01). The IPA quadrant mapping highlighted several indicators that require improvement, as well as those that should be maintained. Overall, the Digitalent application is considered effective and beneficial for users, although some aspects still need enhancement to reduce the satisfaction gap and improve the overall user experience. This study concludes that Digitalent effectively supports the achievement of digital training goals, particularly for students.
Sistem Pendukung Keputusan Penentuan Mutu Tanaman Karet (Studi Kasus PT. Hevea MK 1) Yulianti, Evi; Marcelina, Dona; Aulia, Muti’a Rahma
Jurnal Ilmiah Informatika Global Vol. 14 No. 1
Publisher : UNIVERSITAS INDO GLOBAL MANDIRI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36982/jiig.v14i1.2976

Abstract

Determination of Product Quality of Hevea Brasiliensis (Rubber) at PT. Hevea MK 1 Palembang is very important in improving the quality of service to consumers. PT. Hevea MK 1 Palembang has not maximally utilized Information System Technology in determining the best quality of latex, resulting in a relatively long time in calculating the quality value of latex rubber, the need for Information Systems Technology that can support Decision Making to solve structured and unstructured problems. Based on the problems above, we need a system that can solve the quality problem of Hevea brasiliensis (rubber) sap, with the Decision Support System determining the quality of Hevea Brasiliensis (rubber) sap is expected to help and facilitate the company in choosing the type of superior rubber seeds. This study aims to determine the best quality of latex Hevea Brasiliensis rubber at PT. Hevea MK 1 Palembang uses the promethee method. The output of this application is in the form of an alternative decision with the highestranking value. The Decision Support System was developed using PHP and MySQL programming as a Database Management System (DBMS). System testing resulted in Rank 1, namely A2 with Leaving Flow = 0.583333, Entering Flow = 0, Net Flow = 0.583333 while Rank 2, namely A3 with Leaving Flow = 0.166667, Entering Flow = -0.25, Net Flow = -0 .8333 and Rank 3, namely A1 with Leaving Flow = 0, Entering Flow = 0.5, Net Flow = -0.5
Penerapan Metode Forecasting Dalam Menentukan Prediksi Jumlah Mahasiswa Baru Dengan Menggunakan Single Exponential Smoothing Rama Samudra, M.S; Marcelina, Dona; Terttiaavini; Yulianti, Evi; Coyanda, John Roni; Putri, Indah Pratiwi
Jurnal Ilmiah Informatika Global Vol. 15 No. 2: Agustus 2024
Publisher : UNIVERSITAS INDO GLOBAL MANDIRI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36982/jiig.v15i2.3916

Abstract

Forecasting adalah suatu proses analisis untuk memprediksi nilai-nilai masa depan berdasarkan informasi data historis, atau tren yang telah ada. Forecasting melibatkan metode matematika, statistik, untuk menghasilkan perkiraan tentang apa yang mungkin terjadi di masa mendatang dengan mengumpulkan data historis jumlah mahasiswa baru yang mendaftar selama 11 tahun terakhir. Data harus mencakup periode waktu yang cukup lama untuk mengidentifikasi tren dan pola, kemudian analisis data historis untuk mengidentifikasi tren, musiman, atau fluktuasi lainnya. Analisis data dilakukan dengan menggunakan teknik analisis single exponential smooting akan memperhitungkan nilai alpha (konstanta smoothing) untuk menghasilkan perkiraan yang paling akurat. Analisis data menggunakan tiga nilai konstanta alpha 0.3, 0.6, 0.9 tersebut akan dipilih nilai alpha dengan nilai error terkecil, dan kemudian akan di aplikasikan pada sistem peramalan berbasis website. Melalui sistem berbasis website, informasi dapat dikelola secara efisien dan memungkinkan Universitas Indo Global Mandiri untuk mengoptimalkan proses penerimaan mahasiswa baru mereka. Dengan menerapkan metode peramalan ini dalam sistem berbasis website, Universitas Indo Global Mandiri dapat mengelola informasi secara efisien, yang pada gilirannya akan membantu mereka mengoptimalkan proses penerimaan mahasiswa baru. Analisis data dengan tingkat error terkecil, dapat diartikan bahwa metode peramalan tersebut telah memberikan hasil yang sangat mendekati dengan data aktual, sehingga dapat diandalkan untuk melakukan proyeksi ke depan.
Co-Authors Abdul Haris Abdurrohman, Jafar Abro, Fikri Adriana, Risda Agung Bambang Setio Utomo Agus Sugandha Ahmad Dahlan Alfina, Ika Alie, M. Fadhiel Aminuddin, Jamrud Anandez, Arum Adisha Putra Annas, Dicky Atmoko, Indri Aulia, Muti’a Rahma A’yun, Nidha Aulia Qurrata Bambang Subeno Berghuis, Nila Tanyela Bhary, Naradhipa Bilalodin Bilalodin Budi, Indra Busral, Busral Coyanda, John Roni Cyndika Dana Indra Sensuse Dari, Qorinah Wulan DEWI SARTIKA Dhamayanti, Dhamayanti Dwitilas, Fariz Wahyuzan Eka Qadri Nuranti Enrique, Gabriel Faradillah Fatari, Fatari Febrianto, Muhamad Rizki Fridarima, Shanny Geni, Lenggo Gupron, Akhmad Hananto, Djoko Haryadi, Arifin Nur Muhammad Hasnawati Hasnawati Hayati, Atika Trisna Heri Jodi, Heri Humairoh, Nayu Nur Husin, Husna Sarirah Imelda Saluza, Imelda Indah Permatasari Iskandar Zulkarnaen Jayawarsa, A.A. Ketut Kartika Sari Khusaenah, Nur Kurniawan, Alfin Lastri Widya Astuti, Lastri Widya Laugiwa, Matiin Lukman Hakim Madiabu, Muhammad Jihad Mannix, Ilma Alpha Marcelina, Dona Martawijaya, M. Agus Meganingrum Arista Jiwanggi Ndruru, Sun Theo Constan Lotebulo Nissa, Nuzulul Khairu Nua, Muh. Tri Prasetia Pisgamargareta, Abel Praktino, Budi Prasetyo, Ridho Pratama, Mochamad Jodi Pratiwi, Indah Putri Putri Rizqiyah Putri, Indah Pratiwi Rabiyatul Adawiyah Siregar Rachmadhanti, Elvira Nur Rachmawati, Nur Rama Samudra, M.S Ramadhan, Mustafa Ridho, Muhammad Yusuf Rohmad Salam, Rohmad Rosiana Dwi Saputri, Rosiana Dwi Sampora, Yulianti Saputra, Muklas Ade Sofyan, Muhammad Ihsan Sudaryanto Sulkiah Hendrawati Sumarsih, Rani Sri Sunardi Sunardi Suryati Syazali, Muhammad Rizki Terttiaavini Terttiavini, Terttiavini Zulham Zulham