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All Journal E-Bisnis : Jurnal Ilmiah Ekonomi dan Bisnis JIKI Jurnal Kultur Demokrasi Journal of Maternal and Child Health Infokes : Jurnal Ilmiah Rekam Medis dan Informasi Kesehatan Humanism : Jurnal Pengabdian Masyarakat Al-Buhuts (e-journal) Jurnal Ilmu Manajemen, Ekonomi dan Kewirausahaan Jurnal Ilmiah Manajemen dan Kewirausahaan Jurnal Manajemen Bisnis Kewirausahaan Gemilang: Jurnal Manajemen dan Akuntansi Jurnal Teknik Terapan (J-TETA) Aurelia: Jurnal Penelitian dan Pengabdian Masyarakat Indonesia Journal of Management and Social Sciences JAMU : Jurnal Abdi Masyarakat UMUS Innovative: Journal Of Social Science Research Jurnal Manajemen Riset Inovasi Journal of Management and Social Sciences Neraca: Jurnal Ekonomi, Manajemen dan Akuntansi Journal of Management Accounting, Tax and Production Jurnal Projemen UNIPA Jurnal Ilmiah Ekonomi dan Manajemen Jurnal Pengabdian Masyarakat dan Riset Pendidikan J-CEKI Jurnal Ilmiah Manajemen Dan Kewirausahaan
Andi Yulianto
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Journal : Jurnal Ilmiah Ekonomi dan Manajemen

 1 
Analisis Pengaruh Kualitas Pelayanan dan Fasilitas Terhadap Kepuasan Layanan Masyarakat Pada Kantor Desa Klampok Kecamatan Wanasari Kabupaten Brebes Melani Ade Zumarnis; Nur Khojin; Andi Yulianto
JURNAL ILMIAH EKONOMI DAN MANAJEMEN Vol. 2 No. 8 (2024): JURNAL ILMIAH EKONOMI DAN MANAJEMEN (JIEM)
Publisher : CV. KAMPUS AKADEMIK PUBLISING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61722/jiem.v2i8.2168

Abstract

The services provided to the community must be in accordance with the rules set by government regulations, service officers cannot provide services as they please because the services provided involve many people, because even one person gets the wrong service, the community will perceive it positively. or negativeThe aim of this research is to analyze the influence of service quality and facilities on community service satisfaction, the influence of service quality on community service satisfaction and the influence of facilities and service quality together on community service satisfaction. This research used a quantitative type of research with a sample of 99 respondents who were residents of Deesa Klampok Kec. Wanasari, BrebesRegency.Thiscollection technique uses questionnaire techniques, interviews/observations and analysis techniques in this research use the classic assumption test, hypothesis test (t test and F test). This research data processing uses the SPSS version 25 software program. The results of this research show that there is an influence of service quality on community service satisfaction. The results of this research show that there is an influence of facilities on community service satisfaction. The results of this research show that together the influence of service quality and facilities influences community service satisfaction.
PENGARUH IKLAN, FASILITAS, DAN KUALITAS PELAYANAN TERHADAP KEPUTUSAN PEMBELIAN PADA PERUMAHAN GRIYA ZAFIRA PERMAI BREBES Sulistia Ameliyanti; Andi Yulianto; Azizah Indriyani
JURNAL ILMIAH EKONOMI DAN MANAJEMEN Vol. 2 No. 9 (2024): JURNAL ILMIAH EKONOMI DAN MANAJEMEN (JIEM)
Publisher : CV. KAMPUS AKADEMIK PUBLISING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61722/jiem.v2i9.2501

Abstract

The aim of this research was to determine the influence of advertising, facilities and service quality on purchasing decisions at the Griya Zafira Permai Brebes housing complex. The type of research carried out by researchers uses casual associative research using a quantitative approach. The sample taken to represent the population was 109 customers. Analysis techniques in testing multiple linear regression analysis, using the SPSS version 25.0 program. Based on the test results, it shows that the significant value of the advertising variable (X1) is 0.026 > 0.05 and the calculated t value is (2.263) > t table (1.983). The significant value of the facility variable (X2) is 0.035 > 0.05 and the calculated t value is (2.140) > t table (1.983). Meanwhile, the significant value of the service quality variable (X3) is 0.001 > 0.05 and the calculated t value is (3.482) > t table (1.983), which means it influences purchasing decisions. Taken together, advertising, facilities and service quality have a significant influence on purchasing decisions at Griya Zafira Permai
Co-Authors Adelina Hasyim Adetiyas, Rifki Aditya Wahyu Pratama Agung Suryadi Ahmad Dani Riyanto Ahmad Syamsul Bahri, Ahmad Syamsul Akbar NP Darma Wahana Alif Nurfitrah Amalia, Iis Anggraini, Rany Suci Anggray Duvita Wahyani Ari Kristiana Baehaqi, Imam Dumadi, Dumadi Dwi Harini Ependi, Moh. Rizal Faka Khaerul Birul Hasip Fatin, Idhoofiyatul Febrilia, Sonia Fitrialisma, Gian Hanifah Mahry Harini , Dwi Hasanah, Ismiatul Hendri Sucipto Husin, Husna Sarirah Ikhwan, Syariefful Ikhwan, Syariefull Indah Dewi Mulyani Indriyani, Azizah Khalid Iskandar Listantia Valentine Mafthukin, Mafthukin Maryunia, Salsabila Melani Ade Zumarnis Mey Nur Aisyah Mohamad Badrun Zaman MUHAMMAD SYAIFULLOH Naelis Ardyadiva Putri Nisa, Solikhatun Novanka Yanusa Nur Afridah Nur Aisyah NUR FITRIANI Nur Khojin Prasetyo Yuli Kurniawan Puji Indah Rahayu Riono, Slamet Bambang Riska Rosita Robi Setiadi Roby Setiadi Roni Roni Roni, Roni Sembiring, Rinawati Setiadi, Roby Siti Farida Suara, Citra Mega Sucipto, Hendri Sulistia Ameliyanti Suranto, Dwi Djoko Syariefful Ikhwan Tominanto, Tominanto Umi Mutmainah, Umi Mutmainah Umisara, Elinda Vivian Pushein Margaretha Amey Yuniarti Ma’nawiyah Yunisca Nurmalisa