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Santosa, Wahyuningsih
Universitas Trisakti
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Journal : International Journal of Social Service and Research

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THE EFFECT OF DIGITAL TECHNOLOGY ON OPERATIONAL PERFORMANCE IN THE FOOD AND BEVERAGE INDUSTRY (FMCG) MEDIATED BY DIGITAL COMPETENCY, SUPPLY CHAIN CAPABILITY, AND ORGANIZATIONAL READINESS IN JAKARTA, TANGERANG, AND DEPOK Verly, Christella Velita; Santosa, Wahyuningsih; Dewayana, Triwulandari Satitidjati
International Journal of Social Service and Research Vol. 4 No. 8 (2024): International Journal of Social Service and Research
Publisher : Ridwan Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/ijssr.v4i8.881

Abstract

The application of digital technology in the food and beverage industry has benefits such as improving product quality, reducing energy consumption, and optimizing processes. This study aims to analyze the positive influence of Digital Technology on Operational Performance, Supply Chain Capabilities, and Digital Competition, as well as evaluate the impact of mediation by Digital Competency and moderation by Organizational Readiness in this context. Data was collected through a cross-sectional questionnaire. The results of regression analysis show that Digital Technology (TD) has a significant positive impact on Operationsional Performance (KOP) directly and through the mediation of supply chain capability (KRP), digital competency (KD), and organizational readiness (KOG). The correlation between TD and KOP of 0.763 shows a strong positive relationship, indicating that the increase in the implementation of digital technologies is closely related to the improvement of digital competence. The managerial implications of this study emphasize that organizations must adopt a holistic approach to digital transformation, which includes the development of supply chains capabilities, employee digital competencies, and organization readiness.
Co-Authors A. A. Hubur agung setiawan Ali Akbar Alifia Silvi Fatiha Alvin Alvin Amaliah Khairunissa Anantama, Elgan Anggraeni, Laurensia Puspita Anindita, Agnes Amaranggana Aprilianti, Ester Arrum Anggraini Darmawan Asih, Rayi Retno Dwi Astrid Maria Esther, Astrid Maria Ayra, Alisha Deeba Banu Hanif Berliyanti, Dita Oki Dalimunthe, Yulia Mayam Sari Darasih, Ratna Debbie Aryani Tribudhi Dessy Apriyani Devina, Devina Devita Nur Ekasari Dewanti, Sabrina Ayu Dewayana, Tri Wulandari Satitidjati Dewayana, Triwulandari Satitidjati Diamond Crisandhy Pellondou Dian Octaviani Dimas Aulia Kalimantoro Dinar Ludwinia Azzahra Dita Oki Berliyanti Dorina Widowati Dwi Astuti Edgar Paruli Ekawanto, Iwan Elgan Anantama Ervina Kencana, Maharani Farah Margaretha Fatik Rahayu Febri Putra Pratama Karman Felani, Herman Oddyansyah Fenisa, Dorotea Halim, Lunario Rizal Hanif, Banu Haryanti, Debby Sri Haryanto, Jennifer Victoria Astari Ichlas Nur Alam Idris, Panca Purakusuma Ikrima, Ikrima Imat, Ade Jennifer Victoria Astari Haryanto Jennifer Victoria Astari Haryanto Jihan Fajriati Mardhiyah Junike Susan Medah Kasuma Ali, Jati kevin Letsoin Khoirunisa, Khoirunisa Kinnary, Nyimas Rizky Kristian Chandra Letsoin, kevin Lourentika, Kenny Brescia Lukas, Yoram Alfi Muhammad Ikhsan Harsono Murtanto Murtanto Najwa Nathania Aisyah Pahlevi Nauranni Tishaza Joenoes Nico Lukito Nirdukita Ratnawati Octaviani, Dian Paruli, Edgar Pratiwi, Putri Mega Priputranto, Muhammad Abid Putra Safi’i, Agha Rafif Putri Mega Pratiwi Rafmadini, Natasya Rahayu Rahayu Ramadhani, Andri Ratna Darasih Rayhan Fadillah Rayhan Rayhan Richard Fleeming Himawan Rizki Sulaeman Rosalin, Gustina S.Pantja Djati Saidah Saidah Sanita Nurfadilah Satitidjati Dewayana, Triwulandari Satrio Wibisono, Krisna Bayu Selly Setiati Pratiwi Shafia Najla Sinta Miranti Sirotin Amalia Sisca Damayanti Slamet Wiyono Soeharjoto, Soeharjoto Sofie Sumiyarti Sumiyarti Sumiyarti Syifa Fauziah Tobing, Angelyn E Nauli Triwulandari Satitidjati Dewayana Triwulandari SD, Triwulandari Triwulandari Triwulandari Utomo, Emily Rachel Verly, Christella Velita Vita Baskara, Laurentius Vriyanie, Delvi Addelia Wati, Rahayu Kencana Wibowo, Muchamad Bagus Satrio Widiaswara, Ardhia Wong, Francisca Lutfia Xaviera, Reginata Yolanda Masnita Siagian Yuana Jatu Nilawati Yudhitya Gandhi Santosa Yuono, Karisa Intan Devanti