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All Journal Unnes Journal of Sport Sciences JUTIK : Jurnal Teknologi Informasi dan Komputer Literasi: Jurnal Ilmiah Pendidikan Bahasa, Sastra Indonesia dan Daerah Abdi: Jurnal Pengabdian dan Pemberdayaan Masyarakat Abdimas Toddopuli: Jurnal Pengabdian Pada Masyarakat Budimas : Jurnal Pengabdian Masyarakat RESOLUSI : REKAYASA TEKNIK INFORMATIKA DAN INFORMASI Journal of Applied Computer Science and Technology (JACOST) Intan Husada : Jurnal Ilmiah Keperawatan Jurnal Mahasiswa Sistem Informasi (JMSI) Jurnal Olahraga dan Kesehatan Indonesia (JOKI) Jurnal Teknik Informatika Bhakti Nagori (Jurnal Pengabdian kepada Masyarakat) Jurnal Sistem Informasi Dan E-Bisnis INTAN Jurnal Penelitian Tambang JURNAL ILMIAH INFOKOM International Journal of Asian Business and Management (IJABM) Jurnal Ilmiah Dan Karya Mahasiswa JPNM : Jurnal Pustaka Nusantara Multidisiplin Gudang Jurnal Multidisiplin Ilmu Jurnal Yudistira Faedah: Jurnal Hasil Kegiatan Pengabdian Masyarakat Indonesia Jurnal Pengabdian Masyarakat dan Riset Pendidikan Jurnal Intelek Dan Cendikiawan Nusantara Prosiding Seminar Nasional Pengabdian kepada Masyarakat (SINAPMAS) International Journal of Social Science and Humanity Jurnal Riset Multidisiplin Edukasi INOVTEK Polbeng - Seri Informatika
Arif Setiawan
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Religion Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Medicine & Pharmacology Nursing Public Health Social Sciences Other

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Journal : JURNAL ILMIAH INFOKOM

 1 
ANALISIS KUALITAS WEBSITE E-COMMERCE SHOPEE TERHADAP KEPUASAN PENGGUNA MENGGUNAKAN METODE WEBQUAL 4.0 Adhita Arif Setyawan; Arif Setiawan
INFOKOM (Informatika & Komputer) Vol 11 No 1 (2023): JURNAL INFOKOM JUNI 2023
Publisher : POLITEKNIK PIKSI GANESHA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56689/infokom.v11i1.1051

Abstract

The development of online stores is currently greatly increasing. This can be seen from the increasing number of local and international online store service providers that have sprung up, making competition even more competitive. The development of online stores is supported by developments in information technology and unlimited use of the internet. This has an influence on the behavior of consumers who want fast and accurate information. The quality of a website can be measured through three dimensions of quality, namely the quality of ease of operation for users which includes easy to understand, browse, use, and attractive. Then the quality of the information conveyed includes information that is accurate, reliable, up to date, according to the topic of discussion and details. The last is the quality of interaction which includes providing a sense of security when consumers make transactions, being able to provide convenience in communicating with fellow users, having trust in storing consumer personal information and creating a specific community. Now with so many online sales, many websites compete by providing an attractive appearance on the website, providing accurate service and information so that users don't hesitate in making transactions. Based on the background above, the authors propose a study entitled "Analysis of Shopee.co.id Website Quality on User Satisfaction Using the WebQual 4.0 Method".
Co-Authors Adelia Yunita Setiyadi Adhita Arif Setyawan Adinda Bintang Oktavia Afzal Khan Agung Hadi Saputro Ahmad Alif Candra Selamet Ahsanul In’am Akhiyar Rofi Aldri Frinaldi Amanda Nur Alidya Yahya Amelia Vega Utomo Ananda Putri Risang Ayu Anindita Hasniati Rahmah Apridiansyah, Yovi Arben, Ali Arifudin arifudin Arina Fawaida Ariq Raihan Hermanto Asep Purwo Yudi Utomo Asmirati Yakob Asti Devi Mutiara Khoirun Nisa Avin Nuzula Fitranti Bernadin Dwi M Carmella Yosfira Cindi Aprilia Danar Rista Saputra Daniel Situmeang Dewi Masitoh Dhila Resky Effenti Diana Laily Fithri Dyah Prabaningrum Eko Darmanto Elen Inderasari Endriatna Adellia Wiby Eny Pemilu Kusparlina Eraskaita Ginting Erlando Fatiranes Fadina Salwa Aulia Putri Fajar Nugraha Faridhatun Nafi’ah Fitriana Gigit Mujianto Hadi Hadi Henandra, Dias Henandra Eka Putra Herdiyanto Hermawan Hermawan Iftikhar Rizqullah Ipang Setiawan Ivando Zeldha Damara Jelibseda Karlinda Kejora Rizka Amanda Laili Fitriyani Lia Sholihati Lina Alfiyani Lisa Efri Yeni M. Rizaldi Maria Assumpta Wikantari Mesran, Mesran Mohammad Minan Abdul Nafi Muhammad Ady Nugroho MUHAMMAD ARIFIN Muhammad Farchan Muntaha Muhammad Nor Hanafi Muhammad Rafif Rabbani Muhammad Rizki Arrohman Muhammad Tegar Juleo Wicaksana Muhammad Thoriq Akbar Muhammad Wifqi Aufal Maulana Najwa Hanindya Putri Najwa Lailatus Sa’diah Narendra Saputra Nazliana Aqila Neila Mei Ika Suryani Nikmah Ayu Ramadhani Amir Nikmatul Khoiriyah Nugraha Widi Winata Nur Mahfuzah Saffawati Nur Robiatul Adawiyah Nur Saidah Nurul Fatimah Nurur Rosidah Nurwijayanti Pahrizal Pandoman, Agus Pramana, Doni Pratiwi Cahyaningtiyas Pratomo Setiaji R Rhoedy Setiawan ramadhani, Andika Nurfalah Ramadhani Rani Kurniasari Ras Tuti Analiah Rauhillah Rembrand Rengga Arga Deva Revanda Putri Rahmadani Ribut Wahyu Eriyanti Rika Santi Rina Aulia Rizqi Ardiansyah Rizqi Aufa Eka Prathama Rossi Galih Kesuma Rozali Toyib Rubianto Hadi Sarah Junita Andriani Simanjuntak Sari, Luthfiana Sinta Devi Rahmawati Sopiatul Gadis Witri Sudjalil Suharyo Sumarya Supriyono Supriyono Syifa Amalia Tara Umi Nur Wakhidatun Tsirwatun Nisail Khasanah Umi Wahidasiana Vilandra Oktavia Wahyu Astri Hana Widya Kaharani Putri Wijaya, Ardi Wiwik Fitriyani Yudie Irawan