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All Journal CommIT (Communication & Information Technology) Jurnal Dinamika Hukum Pembangunan Pedesaan Jurnal Administrasi Negara Jurnal Kebijakan dan Administrasi Publik Masyarakat, Kebudayaan dan Politik Jurnal Manajemen Pelayanan Publik Journal of Governance Wikrama Parahita : Jurnal Pengabdian Masyarakat Jurnal Bina Praja Ganaya: Jurnal Ilmu Sosial dan Humaniora Journal Sampurasun : Interdisciplinary Studies for Cultural Heritage JPPM (Jurnal Pengabdian dan Pemberdayaan Masyarakat) Jurnal Ilmiah Wahana Bhakti Praja Dinamika Governance : Jurnal Ilmu Administrasi Negara Jurnal Public Policy Transparansi Jurnal Ilmiah Ilmu Administrasi Journal of Local Government Issues Syntax Idea Spirit Publik : Jurnal Administrasi Publik Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi Community Development Journal: Jurnal Pengabdian Masyarakat Jurnal Ilmu Sosial, Politik dan Pemerintahan Tax Literacy and Leadership Agility: Indigenous Peoples Awareness in Paying Taxes International Journal of Social and Management Studies (IJOSMAS) Jurnal Ilmu Politik dan Pemerintahan Jurnal Indonesia Sosial Sains Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi Public Policy and Management Inquiry JKAP (Jurnal Kebijakan dan Administrasi Publik)
Paulus Israwan Setyoko
Universitas Jenderal Soedirman Purwokerto, Indonesia
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Journal : CommIT (Communication

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Insights into Mobile Government Adoption Factors: A Comprehensive Analysis of Peduli Lindungi Application in Indonesia Kurniasih, Denok; Setyoko, Paulus Israwan; Huda, Mohammad Nurul
CommIT (Communication and Information Technology) Journal Vol. 18 No. 1 (2024): CommIT Journal
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/commit.v18i1.9024

Abstract

Information and Communication Technology (ICT) progression has notably impacted the shift from traditional public services to digital alternatives. Among the various digital services, m-government services, provided by smartphone technology, have gained widespread popularity. Unfortunately, the broader adoption of digital technology encounters several challenges, including insufficient user interest and acceptance, as well as concerns regarding security and user privacy. The primary goal of the research is to address the existing gap in the literature by examining the factors that contribute to the effective implementation of m-government services. A mix of key components is employed, incorporating the Information Systems (IS) Success model and Technology Acceptance Model (TAM) as research variables. The research applies a quantitative approach in the form of an online survey. Furthermore, a Partial Least Square- Structure Equational Modeling (PLS-SEM) analytic approach is performed to evaluate 230 data points. The research findings support five hypotheses while rejecting three hypotheses. Significantly, the findings suggest that perceived usefulness and ease of use influence behavioral intention considerably. Additionally, constructions related to service quality significantly impact behavioral intention. Meanwhile, both system quality and information quality do not contribute to affecting behavioral intention. Furthermore, information quality exerts a substantial impact on perceived usefulness, but it does not influence perceived ease of use. Finally, it is observed that system quality significantly affects the perceived ease of use.
Co-Authors Anggara Setya Saputra Bambang Tri Harsanto Denok Kurniasih Denok Kurniasih Denok Kurniasih Kurniasih Dwiyanto Indiahono Dyah Retna Puspita Dyah Retna Puspita Hikmah Nuraini Hikmah Nuraini Ipoeng Martha Marsikun Kusuma, Ayusia Sabhita M Imron M Imron Marsikun, Ipoeng Martha Mohammad Nurul Huda Muhamad Yusuf Muslih Faozanudin Muslih Faozanudin Muslih Faozanudin Muslih Faozanudin, Muslih Nikki Prafitri Nurul Badria Ulfa Pedrason, Rodon Priadi, Aris Rahmawati, Titi Raniasa Putra Ranjani Ranjani Ranjani, Ranjani Rizky Amalia Putri Shadu S. Wijaya Shadu S. Wijaya Slamet Rosyadi Slamet Rosyadi Slamet Rosyadi Sobri, M. Suryoto, Suryoto Swastha Dharma Tasroh Tasroh, Tasroh Teddy Rusmawan Thahrina Azriah Titi Rahmawati Tobirin Tobirin Unggul Winarti Veithzal Rivai Zainal Waluyo Handoko Wijaya, Shadu Satwika Wita Ramadhanti Wita Ramadhanti Zaula Rizky Atika Zaula Rizqi Atika