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Journal : Pro Bisnis

ANALISIS TANGGAPAN KONSUMEN TERHADAP PELAYANAN JASA PERUM PEGADAIAN BUKATEJA PURBALINGGA Pribadi, Prayoga
Pro Bisnis Vol 1, No 1: Februari (2008)
Publisher : STMIK Amiko Purwokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (23.658 KB)

Abstract

The title of This research is “Consumers Response Analisis to the Service of Perum Pegadaian Bukateja Purbalingga”. This Research has a purpose to know the factor what ever that is most dominant toward the customer’s response. The marketing is the key from all the activities that are carried out by the company especially in achieving the level of the high sale. The number of financial agencies in Indonesia is demanded to give the service extra to the consumers, one Of them the Perum Pegadaian Bukateja in this case the consumer really pays attention to all the services that is given by the Perum Pegadaian Bukateja, this is linked tight whether the consumer will use the product that is offered the Perum Pegadaian Bukateja or not.
EVALUASI IT GOVERNANCE MENGGUNAKAN FRAMEWORK COBIT 5 (STUDI KASUS : PT. XYZ) Luzi Dwi Oktaviana; Prayoga Pribadi
Pro Bisnis Vol 12, No 1: Februari 2019
Publisher : Universitas Amikom Purwokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (385.541 KB) | DOI: 10.35671/probisnis.v12i1.812

Abstract

PT. Jumbo Power Internasional depo Purwokerto merupakan perusahaan yang bergerak dibidang distributor pelumas oli dan rem. Dalam menjalankan proses bisnisnya terdapat kendala yaitu apabila sistem mati ataupun error tidak dapat mengirimkan barang karena dalam pengiriman barang harus disertai dengan surat faktur. Tentunya hal ini tidak sesuai dengan visi misi perusahaan yang ingin memberikan kepuasan pelanggan salah satunya dalam hal ketepatan waktu dalam pengiriman. Penelitian ini membahas mengenai evaluasi tata kelola teknologi informasi dengan tujuan untuk mengukur tingkat kapabilitas tata kelola teknologi informasi. Peneliti menggunakan framework COBIT 5 dan menghasilkan domain teridentifikasi yaitu EDM02, APO04, APO09, DSS01, MEA01. Maka ditemukan hasil perhitungan capability level berada pada level 3 yaitu telah dikelola, dijalankan, dan diimplementasikan dalam cara yang lebih teratur.
ANALISIS TANGGAPAN KONSUMEN TERHADAP PELAYANAN JASA PERUM PEGADAIAN BUKATEJA PURBALINGGA Prayoga Pribadi
Pro Bisnis Vol 1, No 2: Agustus (2008)
Publisher : Universitas Amikom Purwokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (5062.309 KB) | DOI: 10.35671/probisnis.v1i2.275

Abstract

The title of This research is “Consumers Response Analisis to the Service of Perum Pegadaian Bukateja Purbalingga”. This Research has a purpose to know the factor what ever that is most dominant toward the customer’s response. The marketing is the key from all the activities that are carried out by the company especially in achieving the level of the high sale. The number of financial agencies in Indonesia is demanded to give the service extra to the consumers, one Of them the Perum Pegadaian Bukateja in this case the consumer really pays attention to all the services that is given by the Perum Pegadaian Bukateja, this is linked tight whether the consumer will use the product that is offered the Perum Pegadaian Bukateja or not