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All Journal Jurnal Manajemen Bisnis Jurnal Manajemen Dayasaing Jurnal Ekonomi Pembangunan: Kajian Masalah Ekonomi dan Pembangunan Benefit: Jurnal Manajemen dan Bisnis Riset Akuntansi dan Keuangan Indonesia Journal of Economic, Bussines and Accounting (COSTING) JMM (Jurnal Masyarakat Mandiri) Muhammadiyah International Journal of Economics and Business SEIKO : Journal of Management & Business International Journal of Supply Chain Management Jurnal Maksipreneur: Manajemen, Koperasi, dan Entrepreneurship Almana : Jurnal Manajemen dan Bisnis MANAJEMEN DEWANTARA Jurnal Manajemen Dirgantara Jurnal MEBIS (Manajemen dan Bisnis) Jurnal Ilmiah Edunomika (JIE) Jurnal Informatika Ekonomi Bisnis Community Engagement and Emergence Journal (CEEJ) Management Studies and Entrepreneurship Journal (MSEJ) Jurnal Manajemen Jurnal Ilmiah Manajemen Kesatuan Enrichment : Journal of Management Wacana Ekonomi : Jurnal Ekonomi, Bisnis dan Akuntansi Journal of Community Service and Empowerment JEBDEKER: Jurnal Ekonomi, Manajemen, Akuntansi, Bisnis Digital, Ekonomi Kreatif, Entrepreneur Komitmen : Jurnal Ilmiah Manajemen Jurnal Media Informatika Jurnal Bina Bangsa Ekonomika International Journal of Management Science and Information Technology (IJMSIT) Jurnal Manajemen Bisnis dan Kewirausahaan Studi Akuntansi, Keuangan, dan Manajemen Proceeding ISETH (International Summit on Science, Technology, and Humanity) Indonesian Health Issue Prosiding University Research Colloquium Digital Bisnis: Jurnal Publikasi Ilmu Manajemen Dan E-commerce Journal Research of Social Science, Economics, and Management PERMANA : Jurnal Perpajakan, Manajemen, dan Akuntansi Paradoks : Jurnal Ilmu Ekonomi Jurnal Informatika Ekonomi Bisnis Solo International Collaboration and Publication of Social Sciences and Humanities IIJSE Jurnal Sistem Informasi dan Manajemen El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Journal of Ekonomics, Finance, and Management Studies Prosiding International Conference on Sustainable Innovation (ICoSI) Determinasi: Jurnal Penelitian Ekonomi Manajemen dan Akuntansi Journal of Economics Business Finance and Accounting Benefit: Jurnal Manajemen dan Bisnis Brilliant International Journal of Management and Tourism
Anton Agus Setyawan
Universitas Muhammadiyah Surakarta
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Dentistry Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Medicine & Pharmacology Nursing Public Health Social Sciences Transportation Veterinary Other

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Pengaruh Kepercayaan Merek pada Loyalitas yang Dimediasi oleh Keyakinan pada Atribut Produk Donat Nurul Aini Widiyastuti; Anton Agus Setyawan
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 5 No. 4 (2024): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v5i4.1909

Abstract

This research aims to determine the influence of consumer trust and product attributes on loyalty which is mediated by trust in donut consumers. Consumers' assessment of the extent to which their needs and desires are met by the product. Donuts are easy to find in cake shops, malls, restaurants or even the donut shop itself. This phenomenon is characterized by the increasing number of donut brands available, so that consumers are faced with a variety of brand choices such as Dunkin' Donuts, J.CO Donut, Abata Donut, and Donut Boys. In this research, consumer trust, brand attributes (x), brand loyalty (y), and brand trust (z) are used. The sample size consisted of 200 respondents from the public who had purchased one of the Dunkin' Donuts brands, J.Co Donuts, Abata Donuts, or Boys Donuts. This research applies quantitative methods by distributing Google Forms which are distributed via platforms on social media. The findings from this SmartPLS analysis show that brand attributes have a positive impact on increasing brand trust, consumer trust has a positive impact on brand trust, and brand trust has a positive impact on brand loyalty.
Pengaruh Pengalaman Merek, Kepercayaan dan Kepuasan dalam Membangun Merek: Loyalitas; Sebuah Penelitian Empiris Tentang Merek Kosmetik Ramah Lingkungan Pasya Istiara Dhea; Anton Agus Setyawan
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 6 No. 1 (2025): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v6i1.6863

Abstract

The purpose of this study is to analyze the impact of brand experience, brand trust, and brand satisfaction on brand loyalty for environmentally friendly cosmetic products, with a focus on consumers who have purchased and used the product. This research employs a quantitative approach with purposive sampling techniques, involving 200 respondents. Data collection was conducted using a questionnaire that assessed aspects such as brand experience, satisfaction, trust, and brand loyalty. The analysis method used is Partial Least Squares-Structural Equation Modeling (PLS-SEM) with the help of SmartPLS software. The results indicate that brand experience, brand trust, and brand satisfaction have a positive and significant effect on brand loyalty, with a significance value of 0.000 (p < 0.05). These findings provide valuable insights for marketers to strengthen brand loyalty by enhancing positive brand experiences, maintaining product communication transparency, and increasing consumer engagement through social media and loyalty programs.
Pengaruh Kepercayaan dan Kepuasan Pelanggan terhadap Loyalitas Konsumen Wanita pada Produk Kecantikan Wardah Eka Prasetya, Dimas; Agus Setyawan, Anton
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 6 No. 12 (2025): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v6i12.10262

Abstract

This study aims to analyze the influence of customer trust and satisfaction on female consumer loyalty to Wardah beauty products. The approach used was quantitative with an explanatory research method, which focuses on testing the relationship between variables through statistical analysis. The research sample was obtained using a purposive sampling technique based on the criteria of women aged 15 years and over who have purchased Wardah products at least twice. Primary data were collected through an online questionnaire using a five-point Likert scale. Data analysis was performed using multiple linear regression at a significance level of 5%. The results showed that customer trust and satisfaction variables have a positive and significant effect on customer loyalty. This indicates that the higher the level of trust and satisfaction felt by consumers, the greater their tendency to remain loyal to Wardah products. These findings have implications for companies to continue strengthening their educational marketing communication strategies and improving customer loyalty programs to maintain long-term relationships with consumers.
Segmentasi Pasar Terkait Manfaat Pakaian Bagi Mahasiswi: Studi Tentang Penggunaan Produk Fashion oleh Mahasiswi Karina Thalita Adhani; Anton Agus Setyawan
Permana : Jurnal Perpajakan, Manajemen, dan Akuntansi Vol. 16 No. 2 (2024): Special Issue
Publisher : Faculty of Economics and Business, University of Pancasakti Tegal

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24905/permana.v16i2.672

Abstract

Penelitian ini bertujuan untuk mengkaji segmentasi pasar terkait manfaat pakaian bagi mahasiswi dan bagaimana faktor-faktor seperti evaluasi atribut pakaian, orientasi belanja, serta niat pembelian ulang memengaruhi keputusan pembelian mereka. Pendekatan kuantitatif digunakan dengan metode survei, melibatkan 150 mahasiswi Universitas Muhammadiyah Surakarta yang aktif berbelanja pakaian secara online. Analisis data dilakukan menggunakan MANOVA untuk menguji perbedaan antar kelompok manfaat yang dicari, yakni utilitarian, hedonis, dan gabungan. Hasil penelitian menunjukkan bahwa kelompok utilitarian lebih mengutamakan kenyamanan dan fungsionalitas pakaian, sementara kelompok hedonis lebih menekankan aspek estetika dan tren mode. Selain itu, konsumen hedonis lebih cenderung dipengaruhi oleh pengalaman emosional dalam berbelanja dibandingkan dengan kelompok utilitarian yang lebih rasional dalam mempertimbangkan harga dan fungsionalitas. Dalam hal loyalitas merek, kelompok hedonis memiliki niat pembelian ulang yang lebih tinggi dibandingkan dengan kelompok lainnya. Keterbatasan penelitian ini meliputi cakupan sampel yang terbatas dan fokus pada kategori produk pakaian saja. Kontribusi penelitian ini adalah memberikan wawasan tentang bagaimana strategi pemasaran dapat disesuaikan dengan kebutuhan segmen konsumen yang berbeda dalam industri fashion.
The Influence of Brand Experience, Brand Satisfaction, and Perceived Quality on Brand Loyalty Toward Bottled Drinking Water Products (AMDK) Nabila Putri Sayekti; Anton Agus Setyawan
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 8 No 1 (2025): Sharia Economics
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v8i1.6008

Abstract

In recent years, branding theory has increasingly focused on understanding the relationship between consumers and brands. A brand serves as a symbolic and functional bridge between buyers and sellers, facilitating trust, communication, and emotional connections (Şahin et al., 2011). It plays a key role in influencing consumer purchasing decisions. A brand represents an offering from the seller to the consumer that consistently conveys its character, utility, and assurance of quality (Suntoro & Silintowe, 2020). In this context, "character" refers to the brand's personality or image, "utility" signifies both the practical benefits of the product and its role in the consumer's life, and "assurance of quality" reflects the reliability and trustworthiness of the brand. Consequently, consumers are more likely to make repeated purchases of a particular brand, as they develop trust and confidence in its consistency. This study aims to explore the underlying factors of brand experience, brand satisfaction, and brand loyalty. Brand loyalty, in this case, encompasses emotional attachment, trust, and habitual behavior towards a brand. A quantitative approach is employed to collect data via an online questionnaire. The research uses purposive sampling, which is appropriate as it targets individuals with relevant insights into their experiences and attitudes towards the brand, ensuring that the sample aligns with the study’s objectives. This non-probability sampling method allows for a more focused exploration of consumer-brand relationships, compared to generalizing from a broader population.
Impulsive Fashion Purchases on Shopee: Fashion Involvement, Positive Emotions, Platform Quality, and Online Promotions Aisyah Putri Agustin; Anton Agus Setyawan
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 8 No 1 (2025): Sharia Economics
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v8i1.6009

Abstract

This study investigates the factors influencing impulsive buying behavior among consumers using the Shopee marketplace, focusing on the fashion segment, which has experienced rapid growth, contributing significantly to revenue with an increase of up to 24% (Sritanakorn & Nuangjamnong, 2021). Increased income and accessible credit options have escalated impulsive buying tendencies, driven by consumers’ desire to fulfill immediate needs with ease (Park et al., 2006). The study examines the impact of consumer fashion involvement, positive emotions, online platform quality, and online sales promotions on impulsive buying behavior. Using a quantitative approach, data were collected through online questionnaires distributed to 208 purposively sampled respondents and analyzed with Structural Equation Modeling (SEM) using Smart PLS. The findings reveal significant direct effects of fashion involvement, positive emotions, online platform quality, and sales promotions on impulsive buying behavior, alongside potential mediating and interacting effects, such as positive emotions amplifying the influence of platform quality and sales promotions. These results highlight the importance of synergistic promotional strategies and user-friendly platform designs in stimulating impulsive purchases, while also acknowledging limitations in sample representativeness and suggesting further investigation into causal mechanisms and interactions between these factors to provide nuanced insights for e-commerce strategies.
Analysis of the Impact of Shopee's Double Days Festival Online Shopping Promotion Strategy on User Participation Intention (Study on Millennial Generation Shopee E-Commerce Users) Muhammad Ilham Maulana; Anton Agus Setyawan
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 8 No 2 (2025): Sharia Economics
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v8i2.6273

Abstract

This study aimed to analyze the impact of Shopee's double days festival online shopping promotion strategy on user participation intentions (Study on Millennial Generation Shopee E-Commerce Users). This research is a type of quantitative descriptive research. The population in this study were all millennial generation Shopee e-commerce users spread throughout Indonesia. The sample size of this study was 150 respondents. The sampling technique used was non-probability, with purposive sampling. This research uses primary data. The data collection technique used was a questionnaire. This analysis process was carried out using the Smart PLS 3.2 application. The results of this study show that the Perceived temptation of price promotion has a positive and significant influence on participation intention. This means that the higher the perceived temptation of price promotion, the higher the participation intention. Perceived fun of promotion activities positively and significantly affects participation intention. This means the higher the perceived fun of promotion activities, the higher the participation intention. Perceived category richness of promotion positively and substantially influences participation intention. This means the higher the perceived categories' richness of promotion, the higher the participation intention.
The Influence of E-WoM, Brand Attitude, and Brand Love on Online Consumer Purchase Intentions for Halal Skincare Products Putri Silvia Istiqomah; Anton Agus Setyawan
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 8 No 2 (2025): Sharia Economics
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v8i2.6669

Abstract

This study investigates the influence of Electronic Word of Mouth (E-WoM), brand disposition, and brand affection on consumers’ online purchase intentions specifically within the halal skincare product segment. Grounded in the Theory of Planned Behavior and the Affect Transfer Theory, this research explores how cognitive and emotional brand evaluations, combined with peer-generated online information, shape consumer decision-making in a faith-driven market. While prior studies predominantly emphasized affirmative word of mouth or examined these variables in isolation within conventional cosmetic contexts, this study integrates them in the emerging domain of halal skincare a sector where ethical alignment and perceived credibility are crucial. The research focuses on The Originote, a halal-certified skincare brand, with a purposive sample of 229 respondents including potential buyers, current users, and past consumers of the brand. This sampling method was selected to ensure participants had relevant exposure or intent toward halal skincare, though it limits broader generalization. Data were analyzed using SEM-PLS (version 3.2.9). Findings confirm that E-WoM, brand disposition, and brand affection each have a significant and positive effect on online purchase intention. Furthermore, the study highlights that various forms of E-WoM, such as customer reviews, product ratings, and influencer endorsements, differentially influence purchasing behavior, underscoring the strategic value of digital engagement in halal consumer markets.
The Influence of Halal Brand Awareness and Religiosity on Muslim Consumers' Halal Product Purchasing Decisions Muhammad Reza; Anton Agus Setyawan
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 9 No 1 (2026): Sharia Economics
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v9i1.9056

Abstract

This research investigates the influence of halal brand recognition and religious commitment on Muslim consumers’ purchasing decisions regarding halal products. Utilizing a quantitative research framework, original data were obtained through questionnaires from 150 purposively selected respondents who were Muslim, aged 21 or older, and had purchased halal products. Three constructs were assessed using a five-point Likert scale: Consumer Awareness of Halal Brands, Religious Commitment, and Halal Product Purchase Decisions. Halal Brand Awareness assesses consumers’ knowledge and recognition of halal-certified products, including awareness of ingredients, labeling, and compliance with Islamic dietary laws. Religiosity examines the impact of personal religious beliefs and practices on consumer behavior. Halal Purchase Decision reflects consumers’ evaluation and commitment to acquiring halal products, considering factors such as religious guidance, hygiene, quality, family influence, and health. The analysis of the data indicated that halal brand awareness and religiosity both positively and significantly influence Muslim consumers’ decisions to purchase halal products, confirming the study’s hypotheses. These findings provide insights for marketers to enhance consumer education and emphasizing the significance of halal certification, while also underscoring the role of religiosity in shaping purchasing behavior.
Konsumsi Hijau : Peran Simbolik yang Dirasakan dan Inovasi Pribadi – Studi Empiris pada Kendaraan Listrik Acreta, Fitriyah Handayani; Setyawan, Anton Agus
Community Engagement and Emergence Journal (CEEJ) Vol. 7 No. 2 (2026): Community Engagement & Emergence Journal (CEEJ)
Publisher : Yayasan Riset dan Pengembangan Intelektual

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/ceej.v7i2.10255

Abstract

Penelitian ini bertujuan menganalisis pengaruh inovasi pribadi dan nilai simbolis yang dirasakan terhadap niat pembelian kendaraan listrik sebagai produk ramah lingkungan. Pendekatan penelitian bersifat kuantitatif dengan metode survei dan desain deskriptif korelasional, melibatkan 153 responden calon konsumen kendaraan listrik di perkotaan yang berusia minimal 20 tahun. Data dikumpulkan melalui kuesioner berbasis Google Form dengan skala Likert 5 poin dan dianalisis menggunakan Partial Least Square (PLS) melalui SmartPLS4. Hasil penelitian menunjukkan bahwa seluruh instrumen valid dan reliabel serta bebas dari multikolinearitas, sehingga model penelitian stabil dan dapat diandalkan secara statistik. Analisis path coefficient membuktikan bahwa inovasi pribadi berpengaruh positif dan signifikan terhadap niat pembelian ramah lingkungan (path coefficient = 0,402; t-statistic = 4,353; p-value = 0,000) dan nilai simbolis yang dirasakan (path coefficient = 0,356; t-statistic = 5,211; p-value = 0,000), sementara nilai simbolis yang dirasakan juga berpengaruh positif terhadap niat pembelian ramah lingkungan (path coefficient = 0,540; t-statistic = 8,237; p-value = 0,000). Temuan ini memberikan kontribusi akademis dalam literatur perilaku konsumen hijau dan praktis bagi strategi pemasaran kendaraan listrik.
Co-Authors A.A. Ketut Agung Cahyawan W Acreta, Fitriyah Handayani Adelia Febriyanti Adelia Rahmawati Adisty, Syahva Salsabila Putri Adiyono M Aflit Nur Yulia Praswati Agata, Celci Agripina Aisyah Putri Agustin Ali Imron Al-Ma’ruf Amed Gatut Guntoro Ananda Ricky Faturohman Anggita Rosiyani Anggun, Nita Putri Annastasya Zulfa Rosada Ar Royan, Halim Muhammad Ari Bambang Setyawan Astrid Saraswati Auliyya Ayu Rahmawati Azzahra, Gezha Meisya Candra Kusuma Wardana, Candra Kusuma Cantika Widi Pramesti Daniel Lafrinda, Dendyto Dea Pradita Kumalasari Dedhy Sastiyono Dendyto Daniel Lafrinda Didi Junaedi Didit Aditya Edwin Zusrony Edy Purwo Saputro Eka Prasetya, Dimas Elsa Riliana Hantika Dhewi Emawan Noor Fikri Farid Adi Prasetya Fatchurrohman Fatchurrohman Fatchurrohman Fatchurrohman, Fatchurrohman Febrianti, Bella Febriyanti, Adelia Fery Indra Kurniawan Fitriyah Handayani Acreta Gezha Meisya Azzahra Hafidh Rozziq Attaqi Haliza, Anissya Nur Helmi Imaduddin Henri Dwi Wahyudi, Henri Dwi I Imron Ihwan Susila Ihwan Susila Imronuddin Imronuddin Ivany, Aprilia Dwi Jati Waskito Karina Thalita Adhani Kussudyarsana Kusuma, Candra Kyeyune Hamidu L. Lisnawati Leny Widio Wati M Arkan Setyawan M, Adiyono M. Farid Wajdi M. Farid Wajdi M. Sholahuddin Ma&#039;ruf Ma&#039;ruf Ma'ruf, Ma'ruf Maharani, Diva Putri Mahardika, Menang Mario Eko Prasetyo Moechammad Nasir Muh Ilham Fikri Fathoni Muhamad Mustofa Muhammad Aditya Prayogo Muhammad Arkan Setyawan Muhammad Halim Maimun Muhammad Ilham Atha Abhinaya Muhammad Ilham Maulana Muhammad Randhy Kurniawan Muhammad Reza Muhammad Sholahuddin Mujiyati Muna, Khanna Nailil Murti, Anggun Cempaka Murti, Nala Puspita Muzakar Isa Nabila Putri Sayekti Nafisa Mukarromah Chaliloeddin Nia Riska Puspitawati Novel Idris Abas Nugroho, SP Nurmahendra, Putra Nurul Aini Widiyastuti Oktavia Wulandari Pangestu, Ryan Agung Pasya Istiara Dhea Pradigda, Fadel Muhammad Pramuji, Iddo Ahmad Prayogo, Muhammad Aditya Puro, Intan Widia Puspitawati, Nia Riska Putra Nurmahendra Putri Silvia Istiqomah Putri, Natasya Andini Rahardo Suprapto, Madya Rahmat Basuki Ram Vemuri Richie Dwi Agusto Rini Kuswati Rizki Juwita Sari Rohmadi Tri Susilo Romaniyanto Romaniyanto RR. Ella Evrita Hestiandari Rustianingsih, Septi Ryan Agung Pangestu Sadewa, Aldy Bagas Safari Wahyu Jatmiko Sari, Rizki Juwita Setyawan, Ari Bambang Setyawan, Ridwan Sidiq Permono Nugroho Siska Kumalasari Siti Rahmawati Siti Rahmawati Siti Soekiswati Soepatini SP Nugroho Sri Padmantyo Syamsudin Syamsudin Syamsudin Syamsudin Syamsudin Syamsudin Syamsudin Syamsudin Syihabuddin, Muhammad Tito Sumarwoto Veriansyah, Satria Wahyono Wahyono Wahyono Wahyono Wahyuddin, M. Wanda Tri Yuliyanti Wanda Vidya Nandita Wijayanti Wiyaning Putri, Angie Wulandari, Oktavia Yuliyanti, Wanda Tri Yusuf Alam Romadhon